towing FORD F350 2003 Owner's Manual

Using a step bumper (if equipped)
The rear bumper is equipped with an integral hitch and only requires a
ball with a 25.4 mm (one inch) shank diameter. The bumper has a 2,270
kg (5,000 lb.) trailer weight and 227 kg (500 lb.) tongue weight capacity.
If it is necessary to relocate the trailer hitch ball position, a
frame-mounted trailer hitch must be installed.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•If your vehicle is equipped with a 4–speed automatic
transmission:To eliminate excessive transmission shifting, use a
lower gear. This will also assist in transmission cooling. (For additional
information, refer to theUnderstanding the positions of the 4–speed
automatic transmissionsection in this chapter.
•If your vehicle is equipped with a 5–speed automatic
transmission:To eliminate excessive transmission shifting, activate
the Tow/Haul feature. This will also assist in transmission cooling. (For
additional information, refer to theUnderstanding the positions of
the 5–speed automatic transmissionsection in this chapter.
•Anticipate stops and brake gradually.
•Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
•After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
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•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park)
(automatic transmission) or N (Neutral) (manual transmissions).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
Launching or retrieving a boat
When backing down a ramp during boat launching or retrieval,
•Do not allow the static water level to rise above the bottom edge of
the rear bumper.
•Do not allow waves to break higher than 15 cm (6 inches) above the
bottom edge of the rear bumper.
•Disconnect the trailer tow electrical connector to prevent blown fuses
caused by water entering into your trailer’s electrical wiring.
Exceeding these limits may allow water to enter critical vehicle
components, adversely affecting driveability, emissions and reliability.
Replace front and rear axle lubricants any time the axles have been
submerged in water. Axle lubricant quantities are not to be checked
unless a leak is suspected.
ALL REAR WHEEL DRIVE (RWD) VEHICLES
This applies to all cars and 4x2 trucks/sport utilities with rear wheel
drive capability.
An example of recreational towing is towing your vehicle behind a
motorhome. The following recreational towing guidelines are designed to
ensure that your transmission is not damaged.
•Place the transmission in N (Neutral).
•Maximum speed is 56 km/h (35 mph).
•Maximum distance is 80 km (50 miles).
If a distance of 80 km (50 miles) or a speed of 56 km/h (35 mph) must
be exceeded, you must disconnect the driveshaft. Ford recommends the
driveshaft be removed/installed only by a qualified technician. See your
local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
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RWD vehicles with 4x4 electronic shift transfer case or All Wheel
Drive (AWD) vehicles with automatic transmissions:
Regarding recreational towing or having your vehicle towed, 4x4 vehicles
with electronic shift on the fly and AWD vehicles cannot be towed with
any wheels on the ground (with the exception of moving it as a disabled
vehicle off the road out of traffic).
SNOWPLOWING
Note:Do not use your vehicle to snowplow until it has been driven at
least 800 km (500 miles). Follow the severe duty schedule in your
scheduled maintenance guide for engine oil and transmission fluid
change intervals.
Note:Ford does not install snowplows.
For low speed snow removal, Ford offers a Snowplow Package Option on
select 4x4 vehicles. To assist Ford dealers and equipment installers
further prepare the vehicle for snowplowing, Ford includes instructions
in theFord Truck Body Builders Layout BookandFord Truck Source
Book. These instructions are available through your Ford dealer; they
include the list of vehicle models recommended for snowplowing and
snowplow weight limits. Use of the Snowplow Package Option, or its
equivalent, along with these instructions will help avoid possible
powertrain and chassis damage from snowplowing.
The front and rear GAWR, GVWR, Total Accessory Reserve Capacity
(TARC) and tire inflation pressures are found on the Safety Compliance
Certification Label located on one of the vehicle’s door jambs. This label
is applied to all vehicles completed by Ford Motor Company. Incomplete
vehicles built by Ford Motor Company will have an Incomplete Vehicle
Label in place of the Safety Compliance Label. The TARC does not apply
to Incomplete Vehicles and will not be shown on the Incomplete Vehicle
Label. The weight of the vehicle with occupants must never exceed the
front and rear GAWR or the GVWR.
The TARC is the weight of the permanently attached equipment that can
be added to the vehicle without violating the vehicle’s Safety Compliance
Certification. This includes the snowplow mounting hardware but does
not include the removable portion of the snowplow assembly.
Installing the snowplow
Read the following instructions before installing a snowplow:
•Front GAWR must not exceed 63% of the GVW. Add ballast weight to
the back of the vehicle, if necessary. Refer to the Safety Compliance
Certification Label to find your vehicle’s front GAWR.
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•The Front Axle Accessory Reserve Capacity and the TARC listed on
the bottom right of the Safety Compliance Certification Label will
determine whether or not the addition of a snowplow will overload
your vehicle.
•The weight of the snowplow and supporting components distributed to
the front axle must not exceed the Front Axle Accessory Reserve
Capacity.
•The total weight of the snowplow and aftermarket equipment must
not exceed the TARC.
•The weight of the installed snowplow and aftermarket equipment must
not load the vehicle beyond the GAWR (front/rear) and GVWR listed
on the Safety Compliance Certification Label.
•The total weight of the snowplow and aftermarket equipment must be
considered part of the payload and must not exceed the GCWR for
towing.
•Federal and most local regulations require additional exterior lamps
for snowplow-equipped vehicles. Consult your dealer for additional
information.
•Tires have their maximum inflation pressure and associated load rating
imprinted on the tire sidewall. This pressure may or may not be the
same as that shown as recommended on the vehicle. The vehicle
operator may have to adjust the tire inflation pressure to
accommodate the snowplow and payload. Consult your dealer or
equipment installer for help with proper inflation pressures.
•Federal and some local regulations require additional exterior lamps
for snowplow-equipped vehicles. Consult your dealer for additional
information.
•After installing a snowplow to the vehicle, ensure the vehicle’s front
toe alignment and front ride height are within specification (reset if
required). These specifications are located in the vehicle’s Workshop
Manual.
Note:Do not exceed the GVWR or the GAWR specified on the
certification label.
Removing snowplow
After removing a snowplow from the vehicle, ensure the vehicle’s front
toe alignment and front ride height are within specification (reset if
required).
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
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The following steps apply to all vehicles:
19. Remove the jack and fully
tighten the lug nuts in the order
shown.
20. Stow the flat tire. Refer to
Stowing the spare tireif the
vehicle is equipped with a spare tire
carrier.
21. Stow the jack, jack handle and
lug wrench. Make sure the jack is
securely fastened so it does not
rattle when driving.
22. Unblock the wheels.
On vehicles equipped with single rear wheels, retighten the lug nuts to
the specified torque at 800 km (500 miles) after any wheel disturbance
(tire rotation, changing a flat tire, wheel removal, etc.).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts
to the specified torque at 160 km (100 miles), and again at 800 km (500
miles) of new vehicle operation and after any wheel disturbance (tire
rotation, changing a flat tire, wheel removal, etc.).
Bolt size Wheel lug nut torque*
Nm Lb-ft
M14 x 1.5 200-225 150-165
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
On all two-piece flat wheel nuts,
apply one drop of motor oil between
the flat washer and the nut. Do not
apply motor oil to the wheel nut
threads or the wheel stud threads.
1
3 4
27 6
5 8
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When a wheel is installed, always remove any corrosion, dirt or
foreign materials present on the mounting surfaces of the wheel
or the surface of the front disc brake hub and rotor that contacts the
wheel. Installing wheels without correct metal-to-metal contact at the
wheel mounting surfaces can cause the wheel nuts to loosen and the
wheel to come off while the vehicle is in motion, resulting in loss of
control.
Stowing the flat/spare tire
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located with the jack
hardware.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your dealer for
assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
5. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, per scheduled maintenance guide), or at any
time that the spare tire is disturbed through service of other
components.
6. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground and the rear wheels off the ground using a wheel lift or a
slingbelt with T-hooks.
On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift or flatbed equipment with all the wheels off the ground.
However, a slingbelt with T-hooks and a wheel dolly can also be used if
all four wheels are off the ground.
An alternative for towing a 4x4 vehicle with amanual4WD system is to:
•put the transfer case in neutral, then put the 4WD shift lever in N
(Neutral).
•unlock the front hub locks (refer toFour wheel drive [4WD]
Operation [if equipped]in theDrivingchapter).
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•lift the rear wheels of the vehicle using a wheel lift or a sling belt with
T-hooks.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
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