phone FORD F450 2012 Owners Manual

Using your vehicle as an ambulance
If your light truck is equipped with the Ford Ambulance Preparation
Package, it may be utilized as an ambulance. Ford urges ambulance
manufacturers to follow the recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder’s Layout Book and the
Qualified Vehicle Modifiers (QVM) Guidelines as well as pertinent
supplements. For additional information, please contact the Truck Body
Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and
then by selecting “Contact Us” or by phone at 1–877–840–4338.
Use of your Ford light truck as an ambulance, without the Ford Ambulance
Preparation Package voids the Ford New Vehicle Limited Warranty and
may void the Emissions Warranties. In addition, ambulance usage without
the preparation package could cause high underbody temperatures,
overpressurized fuel and a risk of spraying fuel which could lead to fires.
If your vehicle is equipped with the Ford Ambulance Preparation
Package, it will be indicated on the Safety Compliance Certification
Label. The label is located on the driver’s side door pillar or on the rear
edge of the driver’s door. You can determine whether the ambulance
manufacturer followed Ford’s recommendations by directly contacting
that manufacturer. Ford Ambulance Preparation Package is only available
on certain Diesel engine equipped vehicles.
Using your vehicle as a stationary power source (PTO)
Refer to the Driving chapter for more information and guidelines for
operating a vehicle equipped with an aftermarket power take-off system.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC 
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See your SYNC  supplement for more information.Introduction
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Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC  or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNC  supplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC 
supplement for more information.
Vehicle Modification Data Recording
Some aftermarket products may cause severe engine and/or transmission
damage; refer to the What is not covered section in The new vehicle
limited warranty for your vehicle chapter of your vehicle’s Warranty
Guide for more information. Some vehicles are equipped with
Powertrain Control Systems that can detect and store information about
vehicle modifications that, for example, increase horsepower and torque
output; this information cannot be erased and will stay in the system’s
memory even if the modification is removed. When a dealer or repair
facility works on your vehicle, it may be necessary for them to access the
information in the Powertrain Control System. This information will likely
identify if any unauthorized modifications have been made to the system,
which may be used to determine if the warranty has been violated and if
repairs will be covered by warranty.Introduction
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CELL PHONE USE
The use of mobile communications equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile communication equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of your vehicle.
We recommend against the use of any handheld device while driving
and that you comply with all applicable laws.
EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE
SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this Owner’s Guide. A market unique supplement may
be supplied that complements this book. By referring to the market
unique supplement, if provided, you can properly identify those features,
recommendations and specifications that are unique to your vehicle. This
Owner’s Guide is written primarily for the U.S. and Canadian Markets.
Features or equipment listed as standard may be different on units built
for Export. Refer to this Owner’s Guide for all other required
information and warnings. Introduction
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Accessory delay: Your vehicle is equipped with accessory delay which
allows you to operate the window switches and the audio for up to
10 minutes after the ignition has been turned off or until either front
door is opened.
1. / : Press / to
manually go up or down the radio
frequency. Press and hold for a fast
advance through radio frequencies.
In satellite radio mode (if equipped) , press / to tune to the
next/previous channel.
Satellite radio is available only with a valid SIRIUS  radio
subscription. Check with your authorized dealer for availability.
2. (Phone): If your vehicle is
equipped with SYNC  , press to
access SYNC PHONE features. For
further information, please refer to your SYNC  supplement.
If your vehicle is not equipped with SYNC  , the display will read NO
PHONE.
3. MENU: Press MENU repeatedly
to access to the following settings:
Setting the clock: Press MENU until SET HOUR or SET MINUTES is
displayed. Use / / SEEK, SEEK to adjust the
hours/minutes.
Note: If your vehicle is equipped with a navigation system, refer to
Setting the clock in your Navigation supplement .
SATELLITE RADIO MENU (if equipped): Press MENU when satellite
radio mode is active to access. Press OK to enter into the satellite radio
menu. Press / to cycle through the following options:
• CATEGORY: Press OK to enter category mode. Press / to
scroll through the list of available SIRIUS  channel Categories (Pop,
Rock, News, etc.) Press OK when the desired category appears in the
display. After a category is selected, press SEEK to search for that
specific category of channels only (i.e. ROCK). You may also select
CATEGORY ALL to seek all available SIRIUS  categories and channels.
Press OK to close and return to the main menu. Entertainment Systems
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Auxiliary input jack (if equipped)
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Your vehicle may be equipped with
an auxiliary input jack (AIJ). The
auxiliary input jack, located on the
instrument panel below the power
point, provides a way to connect
your portable music player to the
in-vehicle audio system. This allows
the audio from a portable music
player to be played through the
vehicle speakers with high fidelity.
To achieve optimal performance,
please observe the following instructions when attaching your portable
music device to the audio system.
If your vehicle is equipped with a navigation system, refer to the
Auxiliary input jack section in the Audio Features chapter of your
Navigation System supplement.
Required equipment:
1. Any portable music player designed to be used with headphones
2. An audio extension cable with stereo male 1/8 in. (3.5 mm)
connectors at each end
To play your portable music player using the auxiliary input jack:
1. Begin with the vehicle parked and the radio turned off.
2. Ensure that the battery in your portable music player is new or fully
charged and that the device is turned off.
3. Attach one end of the audio extension cable to the headphone output
of your player and the other end of the audio extension cable to the AIJ
in your vehicle.
4. Turn the radio on, using either a tuned FM station or a CD loaded into
the system. Adjust the volume to a comfortable listening level. Entertainment Systems
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5. Turn the portable music player on and adjust the volume to 1/2 the
volume.
6. Press AUX on the vehicle radio repeatedly until LINE, LINE IN or
SYNC LINE IN appears in the display.
You should hear audio from your portable music player although it may
be low.
7. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between the
AUX and FM or CD controls.
Troubleshooting:
1. Do not connect the audio input jack to a line level output. Line level
outputs are intended for connection to a home stereo and are not
compatible with the AIJ. The AIJ will only work correctly with devices
that have a headphone output with a volume control.
2. Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio in your audio
system as this will cause distortion and will reduce sound quality. Many
portable music players have different output levels, so not all players
should be set at the same levels. Some players will sound best at full
volume and others will need to be set at a lower volume.
3. If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problems persist, replace or
recharge the batteries in the portable music player.
4. The portable music player must be controlled in the same manner
when it is used with headphones as the AIJ does not provide control
(play, pause, etc.) over the attached portable music player.
5. For safety reasons, connecting or adjusting the settings on your
portable music player should not be attempted while the vehicle is
moving. Also, the portable music player should be stored in a secure
location, such as the center console or the glove box, when the vehicle is
in motion. The audio extension cable must be long enough to allow the
portable music player to be safely stored while the vehicle is in motion.Entertainment Systems
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Radio Display Condition Action Required
NO TEXT Category information
not available. Category information
not available at this
time on this channel.
The system is working
properly.
NO SIGNAL Loss of signal from
the SIRIUS  satellite
or SIRIUS  tower to
the vehicle antenna. You are in a location
that is blocking the
SIRIUS  signal (i.e.,
tunnel, under an
overpass, dense foliage,
etc.). The system is
working properly. When
you move into an open
area, the signal should
return.
UPDATING Update of channel
programming in
progress. No action required. The
process may take up to
three minutes.
CALL SIRIUS 
1–888–539–7474 Satellite service has
been deactivated by
SIRIUS  satellite
radio. Call SIRIUS  at
1–888–539–7474 to
re-activate or resolve
subscription issues.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation System supplement for further information.
SYNC  (IF EQUIPPED)
Your vehicle may be equipped with SYNC  , a hands-free communications
and entertainment system with special phone and media features. For
more information, please refer to the SYNC  supplement or to the
SYNC  section in the Navigation System supplement (if equipped).Entertainment Systems
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Navigation system hands free
control features (if equipped)
Press and hold VOICE briefly until
the voice icon appears on the
navigation display to use the voice
command feature.
Press VOICE to complete a voice
command.
For further information on the
Navigation system, refer to the
Navigation System supplement.
SYNC  system hands free
control feature (if equipped)
Press VOICE briefly until the
voice icon appears on the display
to use the voice command feature.
You will hear a tone and LISTENING
will appear in the radio display.
Press and hold VOICE to exit voice
command.
Press to activate phone mode or
answer a phone call. Press and hold to end call or exit phone mode.
Press to scroll through various menus and selections. Press
OK to confirm your selection.
For further information on the SYNC  system, refer to the SYNC 
supplement.
Navigation system/SYNC  hands
free control features (if
equipped)
Press VOICE briefly until the
voice icon appears on the
navigation display to use the voice
command feature.
Press to activate phone mode or
answer a phone call. Press and
hold to exit phone mode or end
call. Driver Controls
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com
These are some of the items that can be found online:
• U.S. dealer locator by Dealer Name, City/State, or Zip Code
• Owner Guides
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans Customer Assistance
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• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
• Vehicle Identification Number (VIN)
• Your telephone number (home and business)
• The name of the authorized dealer and city where located
• The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.Customer Assistance
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