service schedule FORD F450 SUPER DUTY 2016 Owners Manual

SYNC™
General Information...................................329
Using Voice Recognition............................331
Using SYNC™ With Your Phone............334
SYNC™ Applications and Services......346
SYNC™ AppLink™.....................................354
Using SYNC™ With Your MediaPlayer...........................................................355
SYNC™ Troubleshooting.........................365
MyFord Touch™
General Information...................................374
Settings...........................................................382
Entertainment..............................................395
Phone.................................................................411
Information.....................................................418
Climate............................................................428
Navigation.......................................................431
MyFord Touch™ Troubleshooting........440
Accessories
Accessories....................................................447
Auxiliary Switches.......................................448
Extended Service Plan(ESP)
Extended Service Plan (ESP)..................451
Scheduled Maintenance
General Maintenance Information.......453
Normal Scheduled Maintenance..........456
Special Operating Conditions ScheduledMaintenance..............................................457
Scheduled Maintenance Record...........462
Appendices
End User License Agreement..................472
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Table of Contents

CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, safety beltpretensioners and remote control batteriesmay contain perchlorate material. Specialhandling may apply for service or vehicleend of life disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For your convenience we offer a numberof ways to contact us, as well as to helpmanage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,as well as to access Account Manager,please go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish,structural integrity, corrosion protectionand dent resistance. During vehicledevelopment we validate these partsdeliver the intended level of protection asa whole system. A great way to know forsure you are getting this level of protectionis to use genuine Ford replacementcollision parts.
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Introduction

Engine Oil Pressure Gauge
Indicates engine oil pressure. The needleshould stay in the normal operating range(between L and H). If the needle fallsbelow the normal range, stop the vehicle,turn off the engine and check the engineoil level. Add oil if needed. If the oil level iscorrect, have your vehicle checked by yourauthorized dealer.
Engine Coolant TemperatureGauge
WARNING
Never remove the coolant reservoircap while the engine is running or hot.
Indicates engine coolant temperature. Atnormal operating temperature, the levelindicator will be in the normal range. If theengine coolant temperature exceeds thenormal range, stop the vehicle as soon assafely possible, switch off the engine andlet the engine cool.
Transmission Fluid TemperatureGauge
Indicates transmission fluid temperature.At normal operating temperature, the levelindicator will be in the normal range. If thetransmission fluid temperature exceedsthe normal range, stop the vehicle as soonas safely possible and verify the airflow isnot restricted such as snow or debrisblocking airflow through the grill. Also,higher than normal operating temperaturecan be caused by special operationconditions (i.e. snowplowing, towing oroff-road use). Refer to Special operatingconditions in the scheduled maintenanceinformation for instructions. Operating the
transmission for extended periods of timewith the gauge in the higher than normalarea may cause internal transmissiondamage. Altering the severity of the drivingconditions is recommended to lower thetransmission temperature into the normalrange. If the gauge continues to show hightemperatures, see your authorized dealer.
Fuel Gauge
Note:The fuel gauge may vary slightlywhen your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge willindicate approximately how much fuel isleft in the fuel tank. The arrow adjacent tothe fuel pump symbol indicates on whichside of your vehicle the fuel filler door islocated.
The needle should move toward F whenyou refuel your vehicle. If the needle pointsto E after adding fuel, this indicates yourvehicle needs service soon.
After refueling some variability in needleposition is normal:
•It may take a short time for the needleto reach F after leaving the gas station.This is normal and depends upon theslope of pavement at the gas station.
•The fuel amount dispensed into thetank is a little less or more than thegauge indicated. This is normal anddepends upon the slope of pavementat the gas station.
•If the gas station nozzle shuts offbefore the tank is full, try a differentgas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuelgauge needle is at 1/16th.
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Instrument Cluster

ActionMessage
The selective catalytic reduction system detects low exhaustfluid. The engine will eventually enter into an idle only mode.You must replenish the diesel exhaust fluid to resume normaloperation of your vehicle. Refer to your diesel supplement formore information.
ENGINE IDLED SOONEXHAUST FLUID EMPTY
A problem exists with the selective catalytic reduction system.The vehicle will enter into an idle-only mode. If the exhaustfluid is empty, you must replenish the diesel exhaust fluid toresume normal operation of your vehicle. Refer to your dieselsupplement for more information.
ENGINE IDLED - SEEOWNER’S MANUALEXHAUST FLUID EMPTY
The selective catalytic reduction system detects a fault. Thevehicle’s top speed will become limited in the displayeddistance starting at 50 miles (80 km) and count down fromthis point. Refer to your diesel supplement for more informa-tion. Have the system checked by an authorized dealer.
IN XX MILES, SPEEDLIMITED TO 50 MPHEXHAUST FLUIDSYSTEM FAULT
The selective catalytic reduction system detects a fault. Thevehicle’s top speed will become limited upon restarting. Referto your diesel supplement for more information. Have thesystem checked by an authorized dealer.
SPEED LIMITED TO 50MPH UPON RESTARTEXHAUST FLUIDSYSTEM FAULT
The selective catalytic reduction system detects a fault. Thevehicle’s top speed is limited. Refer to your diesel supplementfor more information. Have the system checked by anauthorized dealer.
SPEED LIMITED TO 50MPH EXHAUST FLUIDSYSTEM FAULT
A fuel filter change is required. See Normal ScheduledMaintenance (page 456).FUEL FILTER CHANGEREQUIRED
You must have your vehicle serviced by an authorized dealerif approximately two hours after the EXHAUST OVERLOADEDDRIVE TO CLEAN message has displayed and you have notdriven your vehicle above 30 mph (48 km/h) for at least 20minutes to clean the diesel particulate filter. Refer to yourdiesel supplement for more information.
EXHAUST OVER LIMITSERVICE NOW
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Information Displays

Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards. To make sure that thecatalytic converter and other emissioncontrol components continue to workproperly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use parts other than Ford, Motorcraftor Ford-authorized parts for maintenancereplacements, or for service ofcomponents affecting emission control,such non-Ford parts should be theequivalent to genuine Ford Motor Companyparts in performance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally remove
an emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate.
Examples of temporary malfunctions are:
•the vehicle has run out of fuel—theengine may misfire or run poorly
•poor fuel quality or water in thefuel—the engine may misfire or runpoorly
•the fuel fill inlet may not have closedproperly. See Refueling (page 146).
•driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctions
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Fuel and Refueling

Chassis cab
MaximumGCWRRear axle ratioEngineVehicle
26000 lb (11793kg)
4.886.7L diesel35000 lb (15875
kg)*
* Requires optional GCWR Package.
Calculating the MaximumLoaded Trailer Weight for YourVehicle
1. Start with the gross combinedweight rating for your vehiclemodel and axle ratio. See theprevious chart.
2.Subtract all of the followingthat apply to your vehicle:
•Vehicle curb weight
•Hitch hardware weight, such asa draw bar, ball, locks or weightdistributing hardware
•Driver weight
•Passenger(s) weight
•Payload, cargo and luggageweight
•Aftermarket equipment weight.
This equals the maximum loadedtrailer weight for this combination.
Note:The trailer tongue load isconsidered part of the payload foryour vehicle. Reduce the totalpayload by the final trailer tongueweight.
Note:Consult an authorized dealerto determine the maximum trailerweight allowed for your vehicle ifyou are not sure.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1000 miles (1600kilometers).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information.
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
See Load limits in the Load Carryingchapter for load specification terms foundon the tire label and Safety Compliancelabel and instructions on calculating yourvehicle's load.
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Towing

•The tire air pressures recommendedfor general driving are on the vehicle’sSafety Certification Label. Themaximum cold inflation pressure forthe tire and associated load rating ison the tire sidewall. Tire air pressuremay require re-adjustment within thesepressure limits to accommodate theadditional weight of the snowplowinstallation.
•Federal and some local regulationsrequire additional exterior lamps forsnowplow-equipped vehicles. Consultyour authorized dealer for additionalinformation.
Operating the Vehicle with theSnowplow Attached
Note:Do not use your vehicle for snowremoval until you have driven at least500 mi (800 km).
Ford recommends vehicle speed does notexceed 45 mph (72 km/h) whensnowplowing.
The attached snowplow blade restrictsairflow to the radiator, and may cause theengine to run at a higher temperature:Attention to engine temperature isespecially important when outsidetemperatures are above freezing. Anglethe blade to maximize airflow to theradiator and monitor engine temperatureto determine whether a left or right angleprovides the best performance.
Follow the severe duty schedule in yourScheduled Maintenance information forengine oil and transmission fluid changeintervals.
Snowplowing with your AirbagEquipped Vehicle
WARNINGS
Do not attempt to service, repair, ormodify the airbag supplementalrestraint system (SRS) or its fuses.Contact an authorized dealer.
Additional equipment such assnowplow equipment may affect theperformance of the airbag sensorsincreasing the risk of injury. Please refer tothe Body Builders Layout Book forinstructions about the appropriateinstallation of additional equipment.
All occupants of the vehicle,including the driver, should alwaysproperly wear their safety belts, evenwhen provided with an airbagsupplemental restraint system (SRS).
Your vehicle is equipped with a driver andpassenger airbag supplemental restraintsystem. The supplemental restraint systemwill activate in certain frontal and offsetfrontal collisions when the vehicle sustainssufficient frontal deceleration.
Careless or high speed driving whileplowing snow that results in sufficientvehicle decelerations can deploy theairbag. Such driving also increases the riskof accidents
Never remove or defeat the trippingmechanisms designed into the snowremoval equipment by its manufacturer.Doing so may cause damage to the vehicleand the snow removal equipment as wellas possible airbag deployment.
Engine temperature while plowing
When driving with a plow, your engine mayrun at a higher temperature than normalbecause the attached snowplow blade willrestrict airflow to the radiator.
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Driving Hints

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorizedto perform all warranty repairs. This meansthat, depending on the warranty repairneeded, you may have to take your vehicleto another authorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicleto the authorized dealer. Repairs will bemade using Ford or Motorcraft® parts, orremanufactured or other parts that areauthorized by Ford.
Away From Home
If you are away from home when yourvehicle needs service, contact the FordCustomer Relationship Center or use theonline resources listed below to find thenearest authorized dealer.
In the United States:
Mailing address
Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)(TDD for the hearing impaired:1-800-232-5952)
Online
Additional information and resources areavailable online at www.fordowner.com
These are some of the items that can befound online:
•U.S. dealer locator by Dealer Name,City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1. Contact your Sales Representative orService Advisor at your selling/servicingauthorized dealer.
2. If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
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Customer Assistance

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator willconsider the testimony provided and makea decision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within fortydays after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you have
already taken to try to resolve them. ACustomer Claim Form will be mailed thatwill need to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB willreview the claim for eligibility under theProgram Summary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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Customer Assistance

GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
To help you service your vehicle, weprovide scheduled maintenanceinformation which makes tracking routineservice easy. See ScheduledMaintenance (page 453).
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift to park(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damageand/or personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
1.Set the parking brake and shift to park(P).
2. Block the wheels
OPENING AND CLOSING THE
HOOD
1.To open the hood, go inside the vehicleand pull the hood release handlelocated under the left hand side of theinstrument panel.
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MaintenanceE142457