reset FORD F450 SUPER DUTY 2017 Manual Online

Cell phone issues
Possible solutionPossible causeIssue
You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC 3.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
I am havingtroubleconnecting mycell phone toSYNC 3.
Try switching your cell phone off, resettingit or removing the battery, then try again.
Possible cell phonemalfunction.
Try deleting your device from SYNC 3 anddeleting SYNC from your device, then tryingagain.
Always check the security and auto acceptprompt settings relative to the SYNC 3Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
Text messagingis not workingon SYNC 3.
Try switching your cell phone off, resettingit or removing the battery, then try again.Possible cell phonemalfunction.
iPhone•Go to your cell phone's Settings.
•Go to the Bluetooth Menu.
•Press the blue circle to the right of thedevice named with your vehicle makeand model to enter the next menu.
•Turn Show Notifications on.
•Disconnect then reconnect your iPhonefrom the SYNC 3 system to activate thissettings update.
Your iPhone is now set up to forwardincoming text messages to SYNC 3.Repeat these steps for every other SYNC 3vehicle that you connect. Your iPhone willonly forward incoming text messages toSYNC 3 if the iPhone is not unlocked in themessaging application.
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SYNC™ 3 (If Equipped)

Cell phone issues
Possible solutionPossible causeIssue
Replying to text messages using SYNC 3 isnot supported by iPhone.Text messages from WhatsApp and Face-book Messenger are not supported.
Your cell phone must support downloadingtext messages through Bluetooth to receiveincoming text messages.
This is a cell phone-dependent feature.
Audible textmessages donot work on mycell phone.
Because each cell phone is different, referto your device's manual for the specific cellphone you are pairing. In fact, there can bedifferences between cell phones due tobrand, model, service provider and softwareversion.
This is a cell phone limita-tion.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then reconnect it toSYNC 3.
Possible device malfunc-tion.I am havingtroubleconnecting mydevice.
Make sure you are using the manufacturer'scable.
Make sure to correctly insert the USB cableinto the device and your vehicle's USB port.
Make sure that the device does not havean auto-install program or active securitysettings.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Make sure you are not leaving the device inyour vehicle during very hot or coldtemperatures.This is a device limitation.
SYNC 3 doesnot recognizemy device whenI start myvehicle.
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SYNC™ 3 (If Equipped)

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure you connect the device to SYNC3 and that you have started the mediaplayer on your device.
This is a device-dependent feature.Bluetooth audiodoes notstream.The device is notconnected.
Make sure that all song details are popu-lated.
Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC 3 doesnot recognizemusic that is onmy device.
Try replacing the corrupt file with a newversion.The file may becorrupted.
Some devices require you to change theUSB settings from mass storage to mediatransfer protocol class.
The song may havecopyright protection thatdoes not allow it to play.
Convert the file to a supported format. SeeEntertainment (page 512).The file format is notsupported by SYNC 3.
Update media index. See Settings (page541).The device needs to bere-indexed.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then connect it backto SYNC 3.
This is a device limitation.
When I connectmy device, Isometimes donot hear anysound.
To listen to Apple devices through USB,select AirPlay from the devices ControlCenter, then select Dock Connector.
To listen to Apple devices throughBluetooth Stereo, select AirPlay from thedevices Control Center, then select SYNC.
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SYNC™ 3 (If Equipped)

AppLink issues
Possible solution(s)Possible cause(s)Issue
On an iPhone with iOS7+, toforce close an app, doubletap the home button thenswipe up on the app to closeit. Tap the home buttonagain, then select the appagain to restart it. After afew seconds, the app shouldthen appear in SYNC 3'sMobile App's Menu.
Switch Bluetooth off andthen on to reset it on yourphone. If you are in yourvehicle, SYNC 3 should beable to automatically re-connect to your phone if youpress the "Phone" button.
There is a Bluetooth issueon some older versions ofthe Android operatingsystem that may cause appsthat were found on yourprevious vehicle drive to notbe found again if you did notswitch Bluetooth off.
My Android phone isconnected, my app(s) arerunning, I restarted them,but I still cannot find anyapps.
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SYNC™ 3 (If Equipped)

AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable fromthe phone, wait a moment,and plug the USB cableback in to the phone. After afew seconds, the app shouldappear in SYNC 3's MobileApps Menu. If not, "ForceClose" the application andrestart it.
You may need to reset theUSB connection to SYNC 3.
My iPhone is connected, myapp is running, I restartedthe app but I still cannot findit on SYNC 3.
Increase the Bluetoothvolume of the device byusing the device's volumecontrol buttons which aremost often found on theside of the device.
The Bluetooth volume onthe phone may be low.
I have an Android phone. Ifound and started my mediaapp on SYNC 3, but there isno sound or the sound isvery low.
Force close or uninstall theapps you do not want SYNC3 to find. If the app has a"Ford SYNC" setting, disablethat setting in the app'ssettings menu on the phone.
Some Android devices havea limited number ofBluetooth ports that appscan use to connect. If youhave more AppLink apps onyour phone than the numberof available Bluetooth ports,you will not see all of yourapps listed in the SYNC 3mobile apps menu.
I can only see some of theAppLink apps running on myphone listed in the SYNC 3Mobile Apps Menu.
Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commandsand the media voice commands at thebeginning of their respective sections.You may be using thewrong voice commands.SYNC 3 doesnot understandwhat I amsaying.
Refer to the audio display during an activevoice session to find a list of voicecommands there.
Wait for the system to prompt you beforeyou state your command.You may be speaking toosoon or at the wrongtime.
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SYNC™ 3 (If Equipped)

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3 (If Equipped)

Normal Maintenance Intervals
At every oil change interval as indicated by the information display1
Change the engine oil and filter.2
Fuel and water separator. Drain if necessary (or if indicated by the information display).
Refill the diesel exhaust fluid tank.
Rotate the tires3, inspect the tires for wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the air filter restriction gauge. Replace the filter if necessary.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine and secondary cooling system coolant concentration (freeze-pointprotection), level and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle and U-joints. Lubricate any grease fittings. (Four-wheel drivevehicles)
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.Lubricate any grease fittings.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.3 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheelsonly if unusual wear is noted.
Other maintenance items1
Replace the cabin air filter.Every 20000 miles (32000km)
Replace the engine-mounted and frame-mounted fuelfilters.Every 30000 miles (48000km)
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Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Change the engine oil and filter.**Every 7500 miles (12000km), six months or 300engine hoursInspect and lubricate the U-joints.
Replace the engine-mounted and frame-mounted fuelfilters.Every 15000 miles (24000km), six months, 600 enginehours
Replace the air inlet foam filter.Every 30000 miles (48000km)Replace the wheel bearing grease and grease seals if usingnon-sealed bearings. (Two-wheel drive vehicles)
*Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheelsonly if unusual wear is noted.**Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
Off-road operation
Inspect functional holes in each leg of the twin exhausttips and the holes under the shield just inboard of the rightrear tire to make sure they are clean and clear of debris orforeign materials. Refer to the Vehicle Care chapter of yourowner’s manual for more information.
As required
Inspect the steering and suspension ball joints and tie rods.Lubricate any grease fittings.
Rotate the tires*, inspect the tires for wear and measuretread depth.
Every 7500 miles (12000km), six months or 300engine hoursInspect the brake system pads and rotors.
Inspect the air filter restriction gauge. Replace the filter ifnecessary.
Change the engine oil and filter.**Every 7500 miles (12000km) or 300 engine hours
Replace the engine-mounted and frame-mounted fuelfilters.Every 15000 miles (24000km), six months, 600 enginehours
Replace the air inlet foam filter.Every 30000 miles (48000km)Replace the wheel bearing grease and grease seals if usingnon-sealed bearings. (Two-wheel drive vehicles).
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Scheduled Maintenance

Off-road operation
Change the rear axle fluid (Dana rear axles only - some F-350s; all F-450s and F-550s).Every 50000 miles (80000km)
Change the transfer case fluid. (Four-wheel drive vehicles)
Inspect the front axle fluid. (Four-wheel drive vehicles)
*Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheelsonly if unusual wear is noted.**Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
Using biodiesel, up to and including 20% biodiesel (B20)
Change the engine oil and filter as indicated by theinformation display, and perform the services listed in thescheduled maintenance chart.
As required
Replace the engine-mounted and frame-mounted fuelfilters.Every 15000 miles (24000km), six months, 600 enginehours
Using fuel other than ultra-low sulfur diesel fuel - vehicles operated where ultra-lowsulfur diesel fuel is not required or available
Change engine oil and filter.Every 2500 miles (4000km) or three months (ifusing high sulfur fuel withmore than 500 ppm sulfur)
Change engine oil and filter.Every 5000 miles (8000km) or six months (if usinghigh sulfur fuel with fewerthan 500 ppm sulfur)
Exceptions
Axle and Transfer Case Maintenance
Axle(s) and transfer case (4X4 only) fluidchanges or level checks are not requiredunless a leak is suspected or the assemblyhas been submerged in water. During longperiods of trailer towing with outsidetemperatures above 70°F (21°C) or at
wide-open throttle for long periodsabove45 mph (72 km/h), change the rearaxle fluid every 30,000 mi (48,000 km) ifthe rear axle is filled with non-syntheticfluid. This interval can be waived and the150,000 mi (240,000km) service intervalcan continue if the rear axle is filled with75W140 synthetic gear fluid meeting Ford
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Scheduled Maintenance

Using Inflatable Seatbelts (Rear SeatOutboard Positions).......................................23Using Lap and Shoulder Belts (Except FrontCenter Position of Super Cab and CrewCab).......................................................................19Using Lap and Shoulder Belts (Front CenterPosition of Super Cab and CrewCab).......................................................................21Using Lower Anchors and Tethers forCHildren (LATCH)............................................25Using Tether Straps.............................................27Instrument Cluster.......................................102Instrument Lighting Dimmer.....................88Interior Lamps..................................................91Front Interior Lamps............................................91Rear Interior Lamps.............................................93Interior Mirror...................................................98Auto-Dimming Mirror.........................................99Introduction.........................................................7
J
Jump Starting the Vehicle........................299Connecting the Jumper Cables...................300Jump Starting......................................................301Preparing Your Vehicle....................................300Removing the Jumper Cables........................301
K
Keyless Entry...................................................68SECURICODE™ KEYLESS ENTRYKEYPAD..............................................................68Keyless Starting.............................................174Ignition Modes......................................................174Keys and Remote Controls.........................54
L
Lane Keeping System.................................247Switching the System On and Off...............247System Display...................................................248System Settings..................................................247Troubleshooting.................................................248Lighting Control..............................................86Headlamp Flasher................................................87High Beam..............................................................86
Lighting..............................................................86General Information...........................................86Limited Slip Differential.............................219Load Carrying.................................................261Load Limit........................................................261Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................265Vehicle Loading - with and without aTrailer..................................................................261Locking and Unlocking.................................65Activating Intelligent Access............................65Autolock and Autounlock..................................67Battery Saver..........................................................67Illuminated Entry..................................................67Power Door Locks................................................65Remote Control....................................................65Smart Unlock........................................................66Smart Unlocks for Intelligent AccessKeys.......................................................................67Lug NutsSee: Changing a Road Wheel.......................402
M
Maintenance..................................................322General Information..........................................322Manual Climate Control.............................145Manual Seats.................................................154Manual Lumbar ..................................................155Moving the Seat Backward andForward.............................................................155Recline Adjustment...........................................155Memory Function..........................................157Easy Entry and Exit Feature............................158Linking a PreSet Position to your RemoteControl or Intelligent Access Key Fob..............................................................................158Recalling a Preset Position.............................158Saving a Preset Position..................................158Message CenterSee: Information Displays..................................111MirrorsSee: Heated Windows and Mirrors..............150See: Windows and Mirrors................................95Mobile Communications Equipment......14Moonroof........................................................100Bounce-Back........................................................101
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Index