FORD F650/750 2019 Owners Manual

SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer. Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada.
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USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• After pressing the voice button, wait
until after the tone sounds and
Listening appears before saying a
command. Any command spoken
before this does not register with the
system. •
Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice button.
Initiating a Voice Session Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Steering Wheel (page 46).
When prompted you can say any of the following: If you want the system to carry out the following
Voice command
Stream audio from your phone.
Bluetooth Audio
Cancel the requested action.
Cancel
Access the device connected to the auxiliary input jack.
Line In | Aux | Audio In
Make calls.
Phone
Access the device connected to your USB port.
USB [1]
Adjust the level of voice interaction and feedback.
Voice Settings | Voice
Preferences
Hear a list of voice commands available in the current mode.
Help
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (line in| Aux | Audio In) appears you say; line in,
aux or audio in.
You do not need to say words that appear within square brackets. For example, for where
USB [1] appears, you can say just USB.
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System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings). You can
customize the voice recognition system to
provide more or less instruction and
feedback.
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Steering Wheel (page 46).
When prompted say the following: If you want the system to carry out the following
Voice command
Voice Settings | Voice Preferences
Followed by either of the following: Provide more detailed interaction and guidance.
Interaction Mode
Standard
Provide less audible interaction and more tone prompts.
Interaction Mode
Advanced
The system defaults to the standard interaction mode.
Confirmation prompts are short questions
the system asks when it is not sure of your
request or when there are multiple possible
responses to your request. For example,
the system may ask "Phone, is that
correct?". If turned off, the system simply
makes a best guess as to what you
requested and may ask you to confirm
settings. If you want the system to carry out the following
Voice command
Make a best guess from the command; you may still occa-
sionally be asked to confirm settings.
Confirmation Prompts
Off
Clarify your voice command with a short question.
Confirmation Prompts
On
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The system creates candidate lists when
it has the same confidence level of several
options based on your voice command.
When turned on, it may prompt you with
as many as four possibilities for
clarification.
For example, say "Say 1 after the tone to
call John Doe at home. Say 2 after the tone
to call Johnny Doe on mobile. Say 3 after
the tone to call Jane Doe at home." You
could also say "Say 1 after the tone to play
John Doe, Say 2 after the tone to play
Johnny Doe."If you want the system to carry out the following
Voice command
Make a best guess from the media candidate list. You may
still occasionally be asked questions.
Media Candidate Lists
Off
Clarify your voice command for media candidates.
Media Candidate Lists On
Make a best guess from the phone candidate list. You may
still occasionally be asked questions.
Phone Candidate Lists
Off
Clarify your voice command for phone candidates.
Phone Candidate Lists
On
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cell phone's
functionality. At a minimum, most cell
phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID. Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone's
compatibility, see your cell phone's manual
and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Cell Phone for the First
Time
Note:
SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cell phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your cell phone with
SYNC allows you to make and receive
hands-free calls.
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Press the phone button. When the display indicates there is no paired cell phone,
do the following:
Action and Description
Message
Press the OK button.
No Phone Paired
Add 1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
Depending on your cell phone's capability
and your market, the system may prompt
you with questions, such as setting the
current cell phone as the primary cell
phone (the cell phone SYNC automatically
tries to connect with first upon vehicle
start-up) and downloading your
phonebook. Pairing Subsequent Cell Phones
Note:
To scroll through the menus, press
the up and down arrows on your audio
system.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (
P).
Press the phone button and then scroll to: Action
Message
Press the
OK button.
Phone settings
Press the
OK button.
Bluetooth device
Press the
OK button. When the following message appears
in the display:
Add
Find SYNC
1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cell
phone as the primary cell phone (the cell phone SYNC automatically tries to connect
with first upon vehicle start-up) or download your phonebook.
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Phone Voice Commands
Press the voice icon and say:
Voice Commands
Phone
You can then say any of the following
commands.
Call History Incoming
Call History Missed
Call History Outgoing
Phonebook ___
Phonebook ___ at Home
Phonebook ___ at Work
Phonebook ___ in Office
Phonebook ___ on Cell
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
You can also say any of the following: Voice Command
Call ___
Call ___ at Home
Call ___ at Work
Call ___ in Office
Call ___ on Mobile
Call ___ on Other
Dial
None of these commands are available
until you completely download your cell
phone information using Bluetooth. ___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
The following commands are only
available during active calls: Voice Commands
Go To Privacy
Hold
Join
Phone Menu Commands
To access the phone menu with voice
commands, press the voice button and
when prompted say: Voice Command
[Phone] Menu
You can then say any of the following:
[Phone] Connections | [Media] Connec-
tions | [Bluetooth] Connections
[Phone] Settings [Message] Notification
On
[Phone] Settings [Message] Notification
Off
[Phone] Settings [Set] Phone Ringer
[Phone] Settings [Set] Ringer 1
[Phone] Settings [Set] Ringer 2
[Phone] Settings [Set] Ringer 3
[Phone] Settings [Set] Ringer Off
Battery
Phone Name
Signal
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Voice Command
Text Message Inbox
Send [New] Text Message
You do not need to say word contained
within brackets for the system to
understand your command.
Note: To exit dial mode, press and hold the
phone button or press MENU to go to the
PHONE menu. Phonebook Commands
When you ask SYNC to access content, for
example the phonebook name or number,
the requested information appears in the
display to view.
Making a Call
Press the voice button and when prompted say: Action and Description
Voice Command
This command is not available until you completely download
your cell phone information using Bluetooth
Call ___
Use to enter a phone number digit by digit.
Dial
When the system confirms the number, say one of the following commands:
To confirm the number and initiate the call.
Dial
To erase the last spoken digit. You can also press the left
arrow button.
delete
To erase all spoken digits. You can also press and hold the
left arrow button.
clear
To end a call, press and hold the red phone button.
Receiving Calls
When receiving a call, you can:
• Answer the call by pressing the phone
button.
• Reject the call by pressing and holding
the red phone button.
• Ignore the call by doing nothing. Phone Options during an Active
Call
During an active call, you have more menu
features that become available, for
example putting a call on hold or joining
calls. Use the arrow buttons to scroll
through the menu options.
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Press the MENU button during an active call, then scroll to:
Action and Description
Message
Press the
OK button.
Active call
Select one of the following:
Press the
OK button to mute the call.
Mute Call
Press the
OK button to switch a call from an active hands-free envir-
onment to your cell phone for a more private conversation.
Privacy
Press the
OK button to put an active call on hold.
Hold
Join two separate calls. SYNC supports a maximum of three callers
on a multiparty call or conference call.
Join calls
1. Press the phone button.
2.Access the desired contact through SYNC or use voice commands
to place the second call. Once actively in the second call, press
MENU
.
3. Scroll to Join Calls, and press the
OK button. Wait until the following
message appears.
Press the
OK button.
Join calls
Enter tones such as numbers for passwords. Scroll until the desired
number appears in the display, then press OK; a tone sounds as
confirmation. Repeat as necessary.
Enter Tones
To access your phonebook contacts.
Phonebook
1. Press the
OK button to select, and then scroll through your
phonebook contacts.
2. Press the
OK button again when the desired selection appears in
the display.
3. Press the phone button to call the contact.
To access your call history log.
Call History
1.Press the OK button to select, then scroll through your call history
options (incoming, outgoing or missed).
2. Press the
OK button when the desired selection appears in the
display.
3. Press the phone button to call the selection.
Exit the current menu.
Return
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Accessing Features Through the
Phone Menu
The phone menu allows you to redial a
number, access your call history and
phonebook, and send text messages as
well as access cell phone and system
settings.
Press the phone button to enter the Phone Menu, then scroll to: Action and Description
Message
Press the OK button to redial the last number called.
Phone Redial
Press the OK button again to confirm.
Access any previously dialed, received or missed calls after you
connect your Bluetooth-enabled cell phone to SYNC 1
.
Call History
Press the
OK button, select one of the following and press the
OK button again to confirm.
Incoming calls
Outgoing calls
Missed calls
The system attempts to automatically re-download your
phonebook and call history each time your cell phone connects
to SYNC (if the auto download feature is on and your Bluetooth-
enabled cell phone supports this feature).
Access and call any contacts in your previously downloaded
phonebook 1,2
.
Phonebook
If your phonebook has less than 255 entries, they appear
alphabetically in flat file mode. If there are more than 255
entries, the system organizes them into alphabetical categories.
1. Press the
OK button.
2. Scroll to the desired contact.
3. Press
OK or the phone button to call the contact.
Press the
OK button to send, download, read and delete text
messages 1
.
Text messaging
View your cell phone's status, set ring tones, select your
message notification, change phonebook entries and automat-
ically download your cell phone content, among other features 1
.
Phone settings
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Action and Description
Message
Access Bluetooth Devices menu listings and advanced menu
listings.
Sys Settings
Press the OK button to exit the phone menu.
Exit
1 This is a cell phone-dependent feature.
2 This is a cell phone-dependent and speed-dependent feature.
Text Messaging
Note: This is a cell phone-dependent
feature.
SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.
Note: This is a cell phone-dependent
feature.
Receiving a Text Message
Note: This is a cell phone-dependent
feature. Your cell phone must support
downloading text messages using Bluetooth
to receive incoming text messages. Note:
Forwarding a text message is a
speed-dependent feature. It is only available
when your vehicle is traveling at 3 mph (5
km/h) or less.
Note: Only one recipient is allowed per text
message.
When a new text message arrives, an
audible tone sounds and the information
display indicates you have a new message.
Following the notification, you can do
any of the following:
Do nothing to have the message go into
your text message inbox.
To have SYNC read you the message using voice commands, press the voice
button and when prompted say: Action and Description
Voice Command
Press the
OK button to have SYNC read the message to you.
Read Message | Read
Text Message | Text
Message
To open the test message, press OK to
receive and open the text message. Press
OK again and SYNC reads your message
aloud as you are not able to view the
message. You can then also choose
whether you would like to reply or forward
the message.
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