service reset FORD F650/750 2021 Owners Manual

DATA RECORDING
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings. Data recorded includes, for example:
•
Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
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To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•
Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Connectivity
Device (If Equipped)
The connectivity device has a
SIM. The connectivity device was
enabled when your vehicle was
built and periodically sends messages to
stay connected to the cell phone network.
These messages could include information
that identifies your vehicle, the SIM and the
electronic serial number of the connectivity
device. Cell phone network service
providers could have access to additional
information, for example, cell phone
network tower identification.
Note: The connectivity device continues to
send this information unless you disable the
connectivity device. To find out more about
having the connectivity device disabled,
contact the Ford Customer Relationship
Center. Disabling this connectivity device is
permanent. See Connected Vehicle (page
306
).
If FordPass is connected to your vehicle,
Ford also receives additional information,
for example, location and vehicle data. See
FordPass Terms and Privacy Policy. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
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Note:
To stop the connectivity device from
sharing this information, for example,
location and vehicle data, see your
Connectivity Settings through the FordPass
app. You may also remove the vehicle from
your FordPass account.
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
connectivity technology, visit
www .For dC onne c t e d . c om .
Note: If you plan to no longer use your
vehicle, for example, by selling or donating
it, remember to remove the vehicle from
your FordPass account. If you recently
purchased the vehicle and want to disable
connectivity, please contact the Ford
Customer Relationship Center through the
FordPass app or by using the e-mail address
on the local Ford website.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system.
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law. If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information.
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note:
To find out if your vehicle has a
connectivity technology, visit
www .For dC onne c t e d . c om .
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
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•
Do not dilute diesel exhaust fluid with
water or any other liquid.
• An ammonia odor may be smelled
when the cap is removed or during
refill. Refill diesel exhaust fluid in a well
ventilated area.
Typical Diesel Exhaust Fluid Usage
When Using the Power Take Off (PTO) Continuous PTO use—Minimal PTO use
0–7,800 mi (0– 12,550 km)
Contaminated Diesel Exhaust
Fluid or Inoperative Selective
Catalytic Reduction System
Selective catalytic reduction systems are
sensitive to contamination of the diesel
exhaust fluid. Maintaining the purity of the
fluid is important to avoid system
malfunctions. Do not add fuel or any
additive to the diesel exhaust fluid tank. If
you remove or drain the diesel exhaust fluid
tank, do not use the same fluid to refill the
tank. The system has a sensor to monitor
fluid quality. A warning lamp illuminates and
a message appears in the
information display if the system
becomes contaminated or inoperative. Continued driving without replacing diesel
exhaust fluid or having the selective
catalytic reduction system repaired results
in the following actions as required by the
California Air Resources Board (CARB) and
U.S. Environmental Protection Agency
(EPA):
•
Within a preset distance to empty,
speed is limited upon vehicle restart.
Prior to this occurring a message
appears in the information display.
• Further vehicle operation without
replacing contaminated diesel exhaust
fluid causes the engine to enter an
idle-only condition. This only occurs
upon vehicle refueling, vehicle idling in
park for 1 hour, or engine shutdown for
10 minutes or more and is indicated by
a message in the information display
indicating required actions to resume
normal operation.
Note: For vehicle speed limiting or idle-only
condition, normal vehicle operation resumes
when you repair the contaminated system.
To service a contaminated or inoperative
system, see an authorized dealer.
DIESEL PARTICULATE FILTER
(IF EQUIPPED)
Your vehicle has a diesel particulate filter.
The diesel particulate filter is an inline filter
in the exhaust system that reduces carbon
emissions by trapping exhaust particles
before they reach the tailpipe. The diesel
particulate filter looks similar to a
traditional exhaust catalyst, except larger,
and is part of the exhaust system under
your vehicle. The filter couples to a diesel
oxidation catalyst that reduces the amount
of harmful exhaust emitted from the
tailpipe. As soot gathers in the system, it
begins to restrict the filter. Periodically, you
need to clean the soot that gathers inside
the filter. You can clean the soot in two
different ways, passive regeneration and
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5. For diesel engines, you need to reset
the Intelligent Oil Life Monitor™. See
Information Displays (page 70).
Engine lubrication for severe
service operation
The following conditions define severe
operation for which engine operation with
SAE 5W-40 API CJ-4 is recommended. Oil
and oil filter change intervals will be
determined by the Intelligent Oil Life
Monitor™ as noted previously.
• Frequent or extended idling (over 10
minutes per hour of normal driving).
• Low-speed operation/stationary use.
• If vehicle is operated in sustained
ambient temperatures below
-9°F
(-23°C) or above 100°F (38°C).
• Frequent low-speed operation,
consistent heavy traffic less than
25 mph (40 km/h)
.
• Operating in severe dust conditions.
• Operating the vehicle off road.
• Towing a trailer over
1,000 mi
(1,600 km).
• Sustained, high-speed driving at Gross
Vehicle Weight Rating (maximum
loaded weight for vehicle operation).
• Use of fuels with sulfur content other
than ultra-low sulfur diesel (ULSD).
• Use of high-sulfur diesel fuel.
OIL CHANGE INDICATOR
RESET
Base Cluster
Use the information display controls on
the steering wheel to reset the oil change
indicator. From the main menu scroll to: Action and Description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the down arrow
button, then from this menu
scroll to the following
message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Reset
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Oil Life
Hold to
Reset
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Oil Life
Hold OK
to Reset
Reset Complete
If the instrument cluster
displays the following
message, repeat the
process.
Reset Cancelled
High Series Cluster
Use the information display controls on
the steering wheel to reset the oil change
indicator.
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Air Brakes
WARNING: Do not manually adjust
the automatic slack adjusters to correct
excessive push rod stroke as it may result
in reduced brake effectiveness and a
vehicle crash. Excessive push rod stroke
indicates that a problem exists with the
automatic adjuster, with the installation
of the adjuster, or with foundation brake
components that manual adjustment
does not remedy. Seek service from a
qualified facility for excessive push rod
stroke.
Inspection and Adjustment
Establish a regular schedule for periodic
cleaning, lubrication and adjustment
inspection based on vehicle use. Exact
maintenance intervals are difficult to
predetermine due to vehicle applications
and operating conditions. If you are
uncertain of the proper schedule for your
vehicle, contact an authorized dealer.
Regular inspections should include:
• Periodic checking (every service
interval) of push rod travel or brake
adjustment. This is essential for
effective braking. Brake chamber push
rods on original equipment chambers
now incorporate an orange paint
marker near the base of the push rod as a stroke indicator to aid in
adjustment checks. If the push rod is
clean and the brakes are out of
adjustment, you can see the orange
marker protruding from the chamber
when the brakes are applied.
• Checking the brake lining (every service
interval). When brake linings or blocks
wear within 0.063 in (1.6 mm) they
must be replaced.
• Periodic checking (every service
interval) of the air compressor filter.
Check the filter minder and when the
indicator is near or on the red line
marked
Service, replace the filter and
reset the service filter minder.
Do not back off or disconnect the front
brakes so that they are less effective,
letting the rear brakes do all the stopping
of your vehicle. Do not overlook the brakes
on the trailer either. Brake condition on the
trailer is just as important as the tractor.
Proper brake balance on trucks and
tractor-trailers is essential for effective
braking.
Once a year, inspect the entire brake
system:
• Rubber components for deterioration.
A qualified technician should inspect
these components and replace them
as necessary. Replacement intervals
vary according to the severity and
length of vehicle service.
• Condition of brake drums, brake
chambers and slack adjusters.
• System for air leaks.
• Hose or pipes for rust, damage and
deterioration.
• Operation of service and parking
brakes.
Periodically inspect parts such as air brake
chamber diaphragm, air compressor and
air cleaner. Replace any parts if you can
consider them unserviceable.
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Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.1
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.1
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
1 http://hdradio.com/stations/feedback
HD Radio Technology manufactured under
license from iBiquity Digital Corporation
and foreign patents. HD Radio and the HD
and HD Radio logos are proprietary
trademarks of DTS Ford Motor Company
and DTS are not responsible for the
content sent using HD Radio technology.
Content may be changed, added or deleted
at any time at the station owner's
discretion. CONNECTING A BLUETOOTH®
DEVICE
Pairing a Device Press the button.
Select Bluetooth and follow the
instructions on the screen.
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(If Equipped)E142607

A message appears in the information
display when it is time for an oil change.
Make sure you perform the oil change
within two weeks or 500 mi (800 km) of
the message appearing. Make sure you
reset the Intelligent Oil-Life Monitor after
each oil change. See Instrument Cluster
(page
63).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals.
All Vehicles
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Scheduled Maintenance Services
Maintenance service adjustments must
conform to specifications contained in this
manual, and those shown on the Important
Engine Information decal. Perform the
following services at scheduled intervals
because they essential to the life and
performance of your vehicle. Ford
recommends that you perform
maintenance on all designated items to
achieve best vehicle operation.
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At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the air filter restriction gauge. Replace the filter if necessary.
Inspect the automatic transmission fluid level. Consult an authorized dealer for
requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and the parking brake.
Inspect the engine and secondary coolant concentration, freeze-point protection, level
and hoses.
Inspect the exhaust system and heat shields.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-
joints. Lubricate any components that have grease fittings.
Inspect front oil hubs for leaks and check fluid level through hub cap sight glass.
1 Do not exceed one year/10,000 mi (16,000 km) or 350 engine hours between service
intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset
(page 220).
3 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Replace the engine-mounted and frame-mounted fuel
filters. 2
Every
22,000 mi
(36,000 km)
Inspect the engine and secondary cooling system coolant
concentration, freeze-point protection, additive, corrosion
inhibitor, strength, coolant level, and hoses. Add coolant
additive if necessary.3
Every
30,000 mi
(48,000 km)
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Off-road Operation
Replace the engine-mounted and frame-mounted fuel
filters.
Every 15,000 mi
(24,000 km), six months or
600 engine hours
Replace the air inlet foam filter.
Every
30,000 mi
(48,000 km)
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Using Biodiesel, up to and Including 20% Biodiesel (B20)
Change the engine oil and filter as indicated by the
information display, and perform the services listed in the
scheduled maintenance chart.
As required
Replace the engine-mounted and frame-mounted fuel
filters.
Every
15,000 mi
(24,000 km), six months or
300 engine hours Using Fuel Other Than Ultra-low Sulfur Diesel Fuel - Vehicles Operated Where Ultra-low
Sulfur Diesel Fuel is not Required or Available
Change the engine oil and filter.
Every
2,500 mi (4,000 km)
or three months (if using
high sulfur fuel with more
than 500 ppm sulfur)
Change the engine oil and filter.
Every
5,000 mi (8,000 km)
or six months (if using high
sulfur fuel with fewer than
500 ppm sulfur)
Exceptions
There are several exceptions to the Normal
Schedule:
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