ESP FORD F750 2012 12.G Owner's Manual

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty and is not applicable to vehicles
sold in Canada. The service is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period (U.S.) of two years
(unlimited miles)
Roadside assistance covers:
•battery jump start.
•lock out assistance (key replacement is customer responsibility).
•towing – Ford/Mercury/Lincoln eligible vehicle towed to the nearest
authorized dealer within 35 miles (56.3 km) of the disablement
location or to the nearest authorized dealer. If a member requests to
be towed to the nearest authorized dealer more than 35 miles
(56.3 km) from the disablement location, the member shall be
responsible for any mileage costs in excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled Eligible Vehicles
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
Roadside services.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner Guide
portfolio in the glove compartment.
To receive roadside assistance in the United States, call 1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford reimburses
a reasonable amount. To obtain information about reimbursement, call
1-800-241-3673.
Roadside Emergencies
152
2012 F-650/750(f67)
Supplement, 2nd Printing
USA(fus)

In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy alternative
to resolve a disagreement when all other efforts to produce a settlement
have failed. This procedure is without cost to you and is designed to
eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find diesel fuel.
If you cannot find diesel fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of low quality diesel fuel may affect your emissions control
system and may cause engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
Customer Assistance
172
2012 F-650/750(f67)
Supplement, 2nd Printing
USA(fus)

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as MotorcraftDetail Wash (ZC-3-A), which is
available from your authorized dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paint and trim over time. Use MotorcraftBug and Tar Remover
(ZC-42) which is available from your authorized dealer.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
Exterior chrome
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as MotorcraftDetail Wash (ZC-3-A).
•Use MotorcraftCustom Bright Metal Cleaner (ZC-15), available from
your authorized dealer. Apply the product as you would a wax to
clean bumpers and other chrome parts; allow the cleaner to dry for a
few minutes, then wipe off the haze with a clean, dry rag.
•Never use abrasive materials such as steel wool or plastic pads
as they can scratch the chrome surface.
WAXING
•Wash the vehicle first.
•Use a quality wax that does not contain abrasives.
Cleaning
175
2012 F-650/750(f67)
Supplement, 2nd Printing
USA(fus)

GENERAL SERVICING GUIDELINES AND PRECAUTIONS
Always use care when performing vehicle maintenance, repairs or system
checks. Improper or incomplete service could result in the vehicle not
working properly which may result in personal injury or damage to the
vehicle or equipment. It is the operator’s responsibility to see that the
vehicle receives proper care and maintenance. If you have any questions
about performing service, have the service done by a qualified
technician.
Servicing guidelines
When servicing your vehicle, always:
•wear safety glasses for eye protection.
•do not wear loose-fitting clothing, hanging jewelry, watches or rings.
•do not smoke.
•set the parking brake or chock the wheels.
•use support stands, not a jack, when working under a raised vehicle.
•turn off the ignition unless a procedure requires the engine to be
running.
•operate the engine in a well-ventilated area.
•do not work on the brakes or the clutch unless the proper precautions
are taken to avoid inhaling friction material dust.
•avoid contact with hot metal parts. Allow the components to cool
before working with, or around, them.
Quality service parts are available through your dealer. If dealer parts are
not used, make sure the replacement parts are of equivalent quality.
WARNING:The use of inferior parts can adversely affect the
quality and reliability of your vehicle which, in turn, can result in
property damage, personal injury or death.
Note:To avoid damage to the vehicle’s electrical components prior to
electric welding:
•disconnect both battery cables.
•attach the welder ground cable as close as possible to the part being
welded.
•if it is necessary to weld close to an electrical component, it is
recommended that the component be temporarily removed.
Maintenance and Specifications
181
2012 F-650/750(f67)
Supplement, 2nd Printing
USA(fus)

Brake system - general inspection
Your vehicle is equipped with non-asbestos brake linings. However,
exposure to excessive amounts of brake material (whether asbestos or
non-asbestos, fiberglass, mineral wool, aramid or carbon) may be a
serious health hazard.
Note:Persons handling brake linings should follow all precautions listed
below:
WARNING:
1. Always wear a respirator approved by the National Institute of
Occupational Studies of Health (NIOSH) or Mine Safety and Appliance
(MSA) during all brake service procedures. Wear the respirator from
removal of the wheels through assembly.
2.Neveruse compressed air or dry brushing to clean brake parts or
assemblies.
3. Clean brake parts and assemblies in open air. During assembly,
carefully place all parts on the floor to avoid getting dust in the air. Use
an industrial vacuum cleaner with a HEPA filter system to clean dust
from the brake drums, backing plates and other brake parts. After using
the vacuum, remove any remaining dust with a rag soaked in water and
wrung until nearly dry.
4.Neveruse compressed air or dry sweeping to clean the work area.
Use an industrial vacuum cleaner with a HEPA filter system and rags
soaked in water until wrung until nearly dry. Dispose of used rags with
care to avoid getting dust in the air. Use an approved respirator when
emptying vacuum cleaners and handling used rags.
5.Worker clean-up:Wash your hands before eating, drinking or
smoking. Vacuum your work clothes after use and then launder them
separately, without shaking them, to prevent fiber dust getting into the
air.
Air brakes
Inspection and adjustment:Establish a regular schedule for periodic
cleaning, lubrication and adjustment inspection based on vehicle use.
Exact maintenance intervals are difficult to predetermine since vehicles
are used in a wide variety of applications and conditions; if you are
uncertain of the proper schedule for your vehicle, contact your dealer.
Maintenance and Specifications
184
2012 F-650/750(f67)
Supplement, 2nd Printing
USA(fus)

Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center to
find out more about recycling
automotive batteries.
ENGINE COOLANT (DIESEL ENGINE ONLY)
Refer to your engine operator’s manual for engine coolant checking and
adding instructions.
Severe climates
If you drive in extremely cold climates (less than –34°F [–36°C]):
•It may be necessary to increase the coolant concentration
above 50%.
•NEVER increase the coolant concentration above 60%.
•Engine coolant concentrations above 60% decreases the
overheat protection characteristics of the engine coolant and
may cause engine damage.
•If available, refer to the chart on the coolant container to
ensure the coolant concentration in your vehicle provides
adequate freeze protection at the temperatures in which you
drive in the winter months.
If you drive in extremely hot climates:
•It is still necessary to maintain the coolant concentration
above 40%.
•NEVER decrease the coolant concentration below 40%.
•Engine coolant concentrations below 40% decreases the
corrosion protection characteristics of the engine coolant and
may cause engine damage.
•Engine coolant concentrations below 40% decreases the freeze
protection characteristics of the engine coolant and may cause
engine damage.
•If available, refer to the chart on the coolant container to
ensure the coolant concentration in your vehicle provides
adequate protection at the temperatures in which you drive.
L
E
A
D
RETURN
RECYCLE
Maintenance and Specifications
197
2012 F-650/750(f67)
Supplement, 2nd Printing
USA(fus)

Observe the following guidelines when handling fuel:
•Extinguish all smoking materials
and any open flames before
fueling your vehicle.
•Always turn off the vehicle before
fueling.
•Automotive fuels can be harmful
or fatal if swallowed. If fuel is swallowed, call a physician immediately,
even if no symptoms are immediately apparent. The toxic effects of
fuel may not be visible for hours.
•Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind
can lead to eye and respiratory tract irritation. In severe cases,
excessive or prolonged breathing of fuel vapor can cause serious
illness and permanent injury.
•Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes,
remove contact lenses (if worn), flush with water for 15 minutes and
seek medical attention. Failure to seek proper medical attention could
lead to permanent injury.
•Fuels can also be harmful if absorbed through the skin. If fuel is
splashed on the skin and/or clothing, promptly remove contaminated
clothing and wash skin thoroughly with soap and water. Repeated or
prolonged skin contact with fuel liquid or vapor causes skin irritation.
•Be particularly careful if you are taking “Antabuse” or other forms of
disulfiram for the treatment of alcoholism. Breathing gasoline and/or
ethanol vapors, or skin contact could cause an adverse reaction. In
sensitive individuals, serious personal injury or sickness may result. If
fuel is splashed on the skin, promptly wash skin thoroughly with soap
and water. Consult a physician immediately if you experience an
adverse reaction.
WARNING:When refueling always shut the engine off and
never allow sparks or open flames near the filler neck. Never
smoke while refueling. Fuel vapor is extremely hazardous under certain
conditions. Care should be taken to avoid inhaling excess fumes.
WARNING:The flow of fuel through a fuel pump nozzle can
produce static electricity, which can cause a fire if fuel is
pumped into an ungrounded fuel container.
Maintenance and Specifications
205
2012 F-650/750(f67)
Supplement, 2nd Printing
USA(fus)

Drain and refill your transmission fluid, while it is warm, using the
following procedure:
1. Park the vehicle on level ground.
2. Set the parking brake and shift into 1 (First) and turn the engine off.
3. Clean any dirt from around the filler and drain plugs.
4. Remove the filler and drain plugs and drain the fluid into a suitable
container. Dispose all used automotive fluids in a responsible manner
following your local authorized standards.
5. Clean and install the drain plug securely.
6. Add fluid through the filler plug opening.
7. Clean and install the filler plug securely.
CHASSIS-MOUNTED CHARGE AIR COOLER
Inspect charge air cooler daily
Visually inspect the core assembly for debris and clogging of external fins
with the engine off. Prior to engine operation, remove any debris
blocking the core.
•Turbocharger-to-charge air cooler
•Charge air cooler-to-intake manifold pipe
•Mounting bracket
•Chassis-mounted charge air cooler core
Inspect air intake piping
•Check for accumulation of salt deposits (where applicable). If present,
disassemble and clean the complete air intake piping system. If the
intake piping is pitted, use MotorcraftSilicone Gasket and Sealant
TA-30 to seal joints against leakage.
•Check for loose hoses and clamps.
•Check for ruptured or collapsed hoses.
•Check air cleaner housing for cracks.
Maintenance and Specifications
228
2012 F-650/750(f67)
Supplement, 2nd Printing
USA(fus)

Checking the rear axle lubricant level
1. Park the vehicle on level ground.
2. Set the parking brake and shift into N (Neutral) (automatic
transmission) or 1 (First) (manual transmission) and turn the engine off.
3. Clean any dirt from around the rear axle filler plug.
4. Remove the filler plug and inspect the lubricant level; it should be up
to the bottom of the filler plug opening.
5. Add lubricant, if necessary, through the filler plug opening.
6. Clean and install the filler plug securely.
Draining and refilling the rear axle lubricant
1. Drain the rear axle while the lubricant is warm.
2. Park the vehicle on level ground.
3. Set the parking brake and shift into N (Neutral) (automatic
transmission) or 1 (First) (manual transmission) and turn the engine off.
4. Clean any dirt from around the rear axle filler and drain plugs.
5. Remove the filler and drain plugs and drain the lubricant into a
suitable container. Dispose of all used automotive fluids in a responsible
manner following your local authorized standards.
6. Clean and install the drain plug securely.
7. Add lubricant through the filler plug opening.
8. Clean and install the filler plug securely.
WHEELS
General
Wheel bearings should be inspected, lubricated and adjusted at regular
intervals. This is especially important if operating in deep sand, mud or
water. Refer toLubricant specificationsin this chapter.
Mount wheel balance weights on the dome-side of the wheel only; failure
to do so may result in loss of wheel weight and/or damage to brakes or
wheels.
Important:Remember to replace the wheel air valves when the road
tires are replaced at the end of their useful life.
Maintenance and Specifications
232
2012 F-650/750(f67)
Supplement, 2nd Printing
USA(fus)

Rotating tires from one wheel position to another is a way often used to
even out many types of irregular wear or to avoid it altogether. Some of
the more effective tire rotation programs are:
•Steer tires that have developed some type of irregular wear pattern
can be rotated to drive axles if rib tires are being used on all wheel
positions. Applying steer tires to a drive position often cleans them
and they can be moved back to the steer axles or run out to re-tread
stage on the rear axle.
•Another rotation possibility for fleets with rib tires in all wheel
positions is to break in the new steer tires in the drive axle positions,
then move them to steer axles. This wears away tread rubber
relatively quickly in the early life of a tire when it is most likely to
develop an unusual wear pattern.
•Drive axle tires may be placed on the other end of the same axle so
that direction of rotation is reversed. This is often helpful if a heel and
toe or alternate lug wear pattern has developed.
Irregular wear can be minimized by:
•Using the right inflation pressure for the load being carried.
•Maintaining proper front wheel alignment -especially toe-in-to
specifications.
•Maintaining proper tire and wheel balance.
•Maintaining shock absorbers and suspension components.
Use of tire chains
Refer to chain manufacturer’s recommendation for correct tire chain
usage, installation and removal.
Maintenance and Specifications
244
2012 F-650/750(f67)
Supplement, 2nd Printing
USA(fus)