tow FORD FIESTA 2011 Owner's Guide

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the transmission.
If your vehicle is to be towed from the front using wheel lift equipment,
it is recommended that the rear wheels be placed on a dolly to prevent
damage to the rear fascia.
Roadside Emergencies
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake-shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
Roadside Emergencies
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WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as MotorcraftDetail Wash (ZC-3-A), which is
available from your authorized dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time. Use MotorcraftBug and Tar Remover
(ZC-42) which is available from your authorized dealer.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
Exterior chrome
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as MotorcraftDetail Wash (ZC-3-A).
•Use MotorcraftCustom Bright Metal Cleaner (ZC-15), available from
your authorized dealer. Apply the product as you would a wax to
clean bumpers and other chrome parts; allow the cleaner to dry for a
few minutes, then wipe off the haze with a clean, dry rag.
•Never use abrasive materials such as steel wool or plastic pads
as they can scratch the chrome surface.
WAXING
•Wash the vehicle first.
•Use a quality wax that does not contain abrasives.
Cleaning
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WINDSHIELD WASHER FLUID
Add fluid to fill the reservoir if the
level is low. In very cold weather, do
not fill the reservoir completely.
Only use a washer fluid that meets
Ford specifications. Do not use any
special washer fluid such as
windshield water repellent type fluid
or bug wash. They may cause
squeaking, chatter noise, streaking and smearing. Refer toMaintenance
product specifications and capacitiesin this chapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
CHANGING THE WIPER BLADES
Change your wiper blades at least
once every year. Inspect them by
running your finger along each blade
to feel for irregularities.
Poor wiper quality can be improved
by cleaning the wiper blades and
windshield. Refer toWindows and
wiper bladesin theCleaning
chapter.
WARNING:Worn wiper
bladed can reduce visibility
in rainy weather and cause
accidents.
Maintenance and Specifications
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If you have run out of fuel:
•You may need to cycle the ignition from off to on several times after
refueling to allow the fuel system to pump the fuel from the tank to
the engine. On restarting, cranking time will take a few seconds longer
than normal.
•Normally, adding 1 gallon (3.8L) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8L) may be required.
•The service engine soon
indicator may come on. For more
information on the service engine soon indicator, refer toWarning
lights and chimesin theInstrument Clusterchapter.
Refilling with a portable fuel container
With the Easy Fuel™ “no cap” fuel system, use the following directions
when filling from a portable fuel container:
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, which could result in serious
personal injury.
WARNING:Do not try to pry open or push open the Easy
Fuel™ system with foreign objects. This could damage the fuel
system and its seal and cause injury to you or others.
When filling the vehicle’s fuel tank from a portable fuel container, use the
included funnel.
1. To locate the white plastic funnel,
lift the carpeted floor panel covering
the spare tire in the rear of the
vehicle. The funnel is visible in the
foam pod on the spare tire.
2. Slowly insert the funnel into the Easy Fuel™ system.
3. Fill the vehicle with fuel from the portable fuel container.
Maintenance and Specifications
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•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
Maintenance and Specifications
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
NOTE:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin one of the more demanding
conditions listed below, you will need to have some items maintained
more frequently. If you onlyoccasionallyoperate your vehicle under
these conditions, it is not necessary to perform the additional
maintenance. For specific recommendations, see your dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
As required– Change engine oil and filter as indicated by message
center and perform services listed in the Normal
Scheduled Maintenance chart
Inspect frequently, service as
required– See axle maintenance items under
Exceptions
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except Fiesta and
vehicles equipped with a 6R80 transmission)
Every 60,000 miles (96,000 km)– Change manual transmission fluid
Extensive idling and/or low-speed driving for long distances as in heavy
commercial use such as delivery, taxi, patrol car or livery
As required– Change engine oil and filter as indicated by message
center and perform services listed in the Normal
Scheduled Maintenance chart (except Fiesta)
Inspect frequently, service as
required– Replace cabin air filter (if equipped)
– Replace engine air filter
Every 300 hours of engine
operation*– Change engine oil and filter (Fiesta)
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except Fiesta and
vehicles equipped with a 6R80 transmission)
Every 60,000 miles (96,000 km)– Replace spark plugs
* Engine hour meter installation is recommended for these operating
conditions.
Scheduled Maintenance Guide
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EXCEPTIONS
In addition, there are several exceptions to the Normal Schedule. They
are listed below:
Normal vehicle axle maintenance
❑Rear axles and power take-off (PTO) units containing synthetic fluid and light duty trucks equipped with Ford-design axles
are lubricated for life. These fluids are not to be checked or changed unless a leak is suspected, service is required or the
axle assembly has been submerged in water. The axle and PTO fluids should be changed anytime the axle and PTO have
been submerged in water. During extended trailer tow operation above 70°F (21°C) ambient and wide open throttle for
extended periods above 45 mph (72 km/h), non-synthetic rear axle fluids should be changed every 3,000 miles
(4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) fluid change interval may be waived if
the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B
or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles (refer to
Maintenance product specifications and capacitiesin theMaintenance and Specificationschapter for details). The axle fluid
should be changed anytime an axle has been submerged in water.
Police/Taxi/Livery vehicle axle maintenance
❑Change rear axle fluid every 100,000 miles (160,000 km). Rear axle fluid change may be waived if the axle was filled
with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add
four ounces (118 mL) of friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles.
The axle fluid should be changed anytime the axle has been submerged in water.
California fuel filter replacement
❑If the vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this
maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful
life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified
intervals and to record all vehicle service.
Hot climate oil change intervals
❑If operating conditions are normal and you drive your vehicle under typical, everyday conditionsandyou are using an API
performance category oil of SL or later (for example SM, etc.) then you can follow the 7,500 mile (12,000 km) normal
service oil change intervals schedule. Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with
similar climates must follow the oil change interval of 3,000 mile (4,800 km) if the owner is using oils defined by the
American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc.).
Engine air filter & cabin air filter replacement
❑Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these
conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.
Scheduled Maintenance Guide
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