towing FORD FIESTA 2011 Owners Manual
[x] Cancel search | Manufacturer: FORD, Model Year: 2011, Model line: FIESTA, Model: FORD FIESTA 2011Pages: 356, PDF Size: 3.12 MB
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Locks and Security 132
Keys 132
Locks 133
Anti-theft system 144
Seating and Safety Restraints 147
Seating 147
Safety restraints 153
Airbags 167
Child restraints 182
Tires, Wheels and Loading 201
Tire information 201
Tire inflation 203
Tire Pressure Monitoring System (TPMS) 216
Vehicle loading 221
Trailer towing 227
Recreational towing 227
Driving 230
Starting 230
Brakes 237
AdvanceTrac239
Transmission operation 246
Roadside Emergencies 254
Getting roadside assistance 254
Hazard flasher control 255
Fuel pump shut-off 255
Fuses and relays 256
Changing tires 263
Wheel lug nut torque 268
Jump starting 270
Wrecker towing 273
Table of Contents
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•A final example for your vehicle with 1400 lb. (635 kg) of cargo and
luggage capacity. You and one of your friends decide to pick up
cement from the local home improvement store to finish that patio
you have been planning for the past 2 years. Measuring the inside of
the vehicle with the rear seat folded down, you have room for
12-100 lb. (45 kg) bags of cement. Do you have enough load capacity
to transport the cement to your home? If you and your friend each
weigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12
x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enough
cargo capacity to carry that much weight. In metric units, the
calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -
540 = -103 kg. You will need to reduce the load weight by at least
240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then
the load calculation would be:
1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 lb. Now you have
the load capacity to transport the cement and your friend home. In
metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x
45 kg) = 635 - 198 - 405 = 32 kg.
The above calculations also assume that the loads are positioned in your
vehicle in a manner that does not overload the Front or the Rear Gross
Axle Weight Rating specified for your vehicle on the Safety Compliance
Certification Label found on the edge of the driver’s door.
TRAILER TOWING
WARNING:Never tow a trailer with this vehicle. Your vehicle is
not equipped to tow. No towing packages are available through
an authorized dealer.
RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational (RV) towing.
An example of recreational towing would be towing your vehicle behind
a motor home.
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
Controlschapter for more information.
In case of a roadside emergency with a disabled vehicle, seeWrecker
towingin theRoadside Emergencieschapter.
These guidelines are designed to ensure that your transmission is not
damaged.
Tires, Wheels and Loading
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Before you tow your vehicle, follow these directions for your specific
vehicle configuration after it is hooked-up to the RV or tow dolly:
Vehicles with a manual transmission:
1. Release the parking brake.
2. Move the gearshift to the neutral position.
3. The maximum towing speed is 70 mph (113 km/h).
4. There is no limitation on towing distance.
Note:The vehicle must be towed in the forward position to ensure no
damage is done to the internal transmission components. In addition, it is
recommended that you follow the instructions provided by the
aftermarket manufacturer of the towing equipment, if provided.
Vehicles with an automatic transmission but no push button start
system:
1. Release the parking brake.
2. Turn the ignition to the on (II) position.
3. Press the brake pedal, then move the gearshift to the N (Neutral)
position. Theremustbe battery power to properly move the
transmission’s internal components to N (Neutral). Also, moving the
gearshift to the N (Neutral) without first turning the ignition to the on
(II) position limits the towing capability to 35 mph (56 km/h) and
50 miles (80 km).
4. Turn the ignition key to the off (0) position.
5. Disconnect the negative (black) cable from the battery. (The anti-theft
system is disabled until the battery cable is reconnected.) Refer to
Batteryin theMaintenance and Specificationschapter when
disconnecting and reconnecting the battery cable.
6. The maximum towing speed is 70 mph (113 km/h).
7. There is no limitation on towing distance.
8. When done towing, start the engine within 15 minutes of reconnecting
the battery cable. When reconnecting that cable, tighten it until it’s snug
against the terminal; be careful not to overtighten.
Note:The vehicle must be towed in the forward position to ensure no
damage is done to the internal transmission components. In addition, it is
recommended that you follow the instructions provided by the
aftermarket manufacturer of the towing equipment, if provided.
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Vehicles with an automatic transmission and push button start
system:
1. Release the parking brake.
2. Activate the ignition by pressing the START/STOP button, butnot
applying the brake pedal.
3. Press the brake pedal, then move the gearshift to the N (Neutral)
position. Theremustbe battery power to properly move the
transmission’s internal components to N (Neutral). Also, moving the
gearshift to the N (Neutral) without first having the ignition on limits the
towing capability to 35 mph (56 km/h) and 50 miles (80 km).
4. Deactivate the ignition by pressing the START/STOP button, butnot
applying the brake pedal.
5. Disconnect the negative (black) cable from the battery. (The door key
[inside the Intelligent Access Key] is needed to lock/unlock doors when
the battery cable is disconnected. Also, the anti-theft system is disabled
until the battery cable is reconnected.) Refer toBatteryin the
Maintenance and Specificationschapter when disconnecting and
reconnecting the battery cable.
6. The maximum towing speed is 70 mph (113 km/h).
7. There is no limitation on towing distance.
8. When done towing, start the engine within 15 minutes of reconnecting
the battery cable. When reconnecting that cable, tighten it until it’s snug
against the terminal; be careful not to overtighten.
Note:The vehicle must be towed in the forward position to ensure no
damage is done to the internal transmission components. In addition, it is
recommended that you follow the instructions provided by the
aftermarket manufacturer of the towing equipment, if provided.
Tires, Wheels and Loading
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
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Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Roadside Emergencies
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•Tow a trailer
•Use snow chains on the end of the vehicle with the dissimilar spare
tire
•Use more than one dissimilar spare tire at a time
•Use commercial car washing equipment
•Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
Roadside Emergencies
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the transmission.
If your vehicle is to be towed from the front using wheel lift equipment,
it is recommended that the rear wheels be placed on a dolly to prevent
damage to the rear fascia.
Roadside Emergencies
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake-shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
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•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
Maintenance and Specifications
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