phone FORD FIESTA 2012 User Guide

•“ Services” (if equipped, U.S. only): Say to access the SYNC
Services portal.
•“Mobile Apps” (if equipped, U.S. only) : Say to access Mobile
Applications (if available).
System interaction and feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize your VR system
to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to be of
more help when you are first using the system. You can change these
settings at any time.
Adjusting the interaction level
1. Press
and when prompted, say, “Voice settings”.
2. You can say any of the following commands:
•“Interaction mode standard” / “Interaction mode advanced”
Standardinteraction provides more detailed interaction and
guidance whileadvancedhas less audible interaction and more
tone prompts. The system defaults to the standard setting.
•“Confirmation prompts on” / “Confirmation prompts off”
Confirmation promptsare short questions the system asks when
it is not sure of your request or when there are multiple possible
responses to your request. (For example, the system may ask,
“Phone, is that correct?”) If turned off, the system will simply
make a best guess as to what you requested and you may still
occasionally be asked to confirm settings.
•“Phone candidate lists on” / “Phone candidate lists off”
•“Media candidate lists on” / “ Media candidate lists off”
The system createscandidate listswhen it has the same
confidence level of several options based on your voice command.
When turned on, the system may submit back as many as four
possibilities for clarification.
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For example, “Say 1 after the tone to call John Doe at home. Say 2
after the tone to call Johnny Doe on mobile. Say 3 after the tone
to call Jane Doe at home.” Or, “Say 1 after the tone to play John
Doe, Say 2 after the tone to play Johnny Doe.
Helpful Hints
•Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the
system from correctly recognizing spoken commands.
•After pressing
, ensure that you wait until after the tone
sounds and Listening appears in the display before saying a
command. Any command spoken prior to this will not register with
the system.
•Speak naturally without long pauses between words.
•At any time you can interrupt the system while it is speaking by
pressing
.
Using SYNC’s phone features
One of the main features of SYNC is hands-free calling which works in
conjunction with yourBluetoothenabled cellular phone. In this section,
we’ll cover your phone features in menu mode, applicable voice
commands and also any additional options you may have.
Phone dependent features
While SYNCsupports a variety of features, many are dependent upon
the functionality of your cell phone withBluetoothwireless technology.
At a minimum, most cellular phones withBluetoothwireless technology
support the following functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dial a number
•Redial
•Call waiting notification
•Caller ID
Other features, such as text messaging viaBluetooth, and automatic
phone book download are phone dependent features. To ensure that you
have a compatible cellular phone, refer to your phone’s user manual and
visit www.SyncMyRide.com or www.syncmaroute.ca.
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Pairing a phone for the first time
The first thing you must do to use a phone with the system is to
wirelessly pair your phone with SYNC. Doing so allows your phone to
communicate with the hands-free system, thereby enabling you to make
and receive hands-free calls.
Note:To scroll through the menus, press
/.
1. Ensure that the vehicle ignition and radio are turned on and that
you are in P (Park).
2. Press PHONE or
. When the display indicates no phone is
paired press OK.
3. When Add Bluetooth Device appears, press OK.
4. When Find SYNC appears in the display, press OK.
5. Put your phone intoBluetoothdiscovery mode. Refer to your
phone’s user guide if necessary.
6. When prompted on your phone’s display, enter the six digit PIN
provided by SYNC in the radio display.
7. The display will indicate when the pairing is successful.
8. Depending on your phone’s capability and your market, the
system may prompt you with questions such as setting the current
phone as the primary phone (the phone SYNC will automatically try
to connect with first upon vehicle start-up), downloading your
phone book, turning on 911 Assist™ (if available), etc.
Note:SYNCcan support downloading up to approximately 2,000
entries perBluetoothenabled cellular phone.
Note:If one phone has already been paired to SYNC, the process to pair
another is slightly different. To pair subsequent phones, please refer to
Pairing subsequent phonesin the following section.
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Pairing subsequent phones
Once you have a phone paired with the system, the steps to pair another
phone is a bit different. To pair a subsequent phone:
Note:To scroll through the menus, press
/.
1. Ensure that the vehicle ignition and radio are turned on and that
you are in P (Park).
2. Press PHONE or
and scroll until System Settings is selected.
3. Press OK and scroll until Bluetooth Devices is selected and press
OK.
4. Scroll until Add Bluetooth Device is selected and press OK.
5. When Find SYNC appears in the display, press OK.
6. Put your phone intoBluetoothdiscovery mode. Refer to your
phone’s user guide if necessary.
7. When prompted on your phone’s display, enter the six digit PIN
provided by SYNC in the radio display.
8. The display will indicate when the pairing is successful.
9. The system will then prompt with questions such as if you would
like to set the current phone as the primary phone (the phone
SYNC will automatically try to connect with first upon vehicle
start-up), download your phone book, turn on 911 Assist™ (if
available), etc.
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Phone voice commands
Press
and when prompted, say, “Phone”. You may then say any of
the following:
•Call 2•Call at home2
•Call on mobile OR cell2•Call at work OR Call
in office2
•Call on other2•Dial*2
•Phone book at home1•Phone book 1
•Phone book on mobile
OR cell1•Phone book at work OR
Phone book at office1
•Call history outgoing1•Call history incoming1
•Phone book on Other1•Connections1
•Call history missed1•Go to privacy
•Menu**1•Hold
•Join
1Voice commands are not available until downloading phone information
viaBluetoothis complete.
2Voice commands which are available at the first level (without having
to say, “Phone”).
Phone book commands:When you ask SYNCto access a phone book
name, number, etc., the requested information will appear in the display
to view. Press
or PHONE or say “Call” to call the contact.
* If you have said, “Dial” you can say any of the following commands:
• 0–9•Dial
•Delete (deletes one digit)•Clear (deletes all entered digits)
•Plus•Star
•Asterisk (*)•800 (eight hundred)
•700 (seven hundred)•900 (nine hundred)
•411 (four-one-one), 911
(nine-one-one), etc.•# / (pound, slash)
Helpful hint:To exit dial mode, press and hold
or PHONE or press
MENU to go to the PHONE MENU.
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** If you have said, “Menu”, you can then say any of the following
commands:
•[Phone] settings [message]
notification on•[Phone] settings [message]
notification off
•[Phone] connections•Phone name
•Signal•Battery
•[Phone] settings [set] phone
ringer•[Phone] settings [set] ringer 1
•[Phone] settings [set] ringer 2•[Phone] settings [set] ringer 3
•Text message inbox•[Phone] settings [set] ringer off
Note:With the above commands, words in [ ] are optional and do not
have to be spoken for the system to understand the command.
At any time, you can say the following global commands:
•SYNC•USB
•Line in•Bluetooth Audio
•Phone•Voice settings
•Cancel•Vehicle Health Report (if
equipped, U.S. only)
•Services (if equipped, U.S. only)•Mobile Apps (if equipped, U.S.
only)
•Help
Making a call
To make a call, press
and when prompted say:
•“Call ” or
•“Dial” and the desired number. When the system confirms the
number, say “Dial” again to initiate the call.
Note:To erase the last spoken digit, say “Delete” or press
. To erase
all spoken digits, say “Clear” or press and hold
.
To end a call:
•Select ‘End’ on-screen using the system’s soft keys beneath the audio
system
•Press and hold PHONE on the audio system
•Press and hold
on the steering wheel controls
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Answering an incoming call
During an incoming call, you will hear an audible ring. You can then:
•Answer the call by pressing
or PHONE.
•Reject the call by pressing and holding
or PHONE.
•Ignore the call by doing nothing.
Phone options during an active call
During an active call, you have additional menu features which become
available such as putting a call on hold, joining calls, etc.
MENU Active Call Menu
Mute Call?
Privacy
Call Hold
Enter Tones
Join Calls
Phonebook
Call History
Return
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Scrolling through the menus:Use/to scroll through the menu
options.
To access:
1. Press MENU during an active call.
2. When Active Call Menu is selected, press OK.
3. Scroll to cycle through the following options:
Mute Call?:Enables you to mute the current call so that you can have a
private conversation in the vehicle cabin. The display will indicate the
call is muted.
Privacy: Enables you to switch a call from an active hands-free
environment back to your cellular phone for a more private conversation.
•Press OK to select and press OK again when Privacy on/off
appears. The display will indicate In Privacy and the system will
transfer your call.
Call Hold: Allows you to put an active call on hold to have a private
conversation within the vehicle cabin or to answer another call.
1. Press OK to select and press OK again when Hold on/off
appears.
2. To answer another call at this time, press
or PHONE.
Enter Tones: Allows you to enter ’tones’ such as numbers for
passwords.
1. Press OK to select and then scroll until the desired number
appears in the display and press OK.
2. A tone will sound as confirmation. Repeat as necessar y.
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Join Calls: Allows you to join two separate calls and speak to both
through SYNC.
1. Pressor PHONE to put your first call on hold.
2. Access the desired contact through SYNC or use voice
commands to place the second call. Once actively in the second
call, press MENU.
3. Scroll until Join Calls appears and press OK. Press OK again
when Join Calls? appears to confirm.
4. The system will join the calls, allowing you to speak to both
parties at the same time. SYNC can support a maximum of three
callers on a multiparty/conference call.
Phonebook: Allows you to access your phonebook contacts.
1. Press OK to select and scroll to cycle through your phonebook
contacts.
2. Press OK when the desired selection appears in the display.
3. Press
or PHONE to call the selection.
Call History: Allows you to access your call history log.
1. Press OK to select and scroll to cycle through your call history
options (incoming, outgoing or missed).
2. Press OK when the desired selection appears in the display.
3. Press
or PHONE to call the selection.
Return: Press OK to exit the current menu.
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Maneuvering the phone menu
Below is a graphical representation of how the phone menu lays out in
your system. It will be explained in more detail in this chapter, but this
may help you to better visualize the menu structure.
+ Denotes submenus with additional menu items
PHONE or Phone Redial
Call History OK
Phonebook
Text Message OK
Phone Settings OK
SYNC Services
911 Assist
Vehicle Health Report OK User Preferences +
Run Report?
Return
Mobile Apps
System Settings OK
Exit Phone Menu
Call History Incoming
Call History Outgoing
Call History Missed
Return
Send Text Message?
Download Unread Msgs
Delete All Messages?
Return
Phone Status
Set Ringer
Message Notification
Modify Phonebook
Auto Download
Return
Bluetooth Devices +
Advanced +
Return
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