service FORD FIESTA 2013 Owner's Manual

2. Put the vehicle inP(Park) and turn the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel
fill opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the
vehicle several times to dislodge any debris and/or allow the inlet to
close properly.
If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city/highway driving. Continuing
to drive with the message on may cause the service engine soon lamp to
turn on as well.
FUEL CONSUMPTION
Filling the Tank
The advertised capacity is the indicated capacity and the empty reserve
combined. Indicated capacity is the difference in the amount of fuel in a
full tank and a tank when the fuel gauge indicates empty. Empty reserve
is the amount of fuel in the tank after the fuel gauge indicates empty.
Note:The amount of usable fuel in the empty reserve varies and should
not be relied upon to increase driving range. When refueling your vehicle
after the fuel gauge indicates empty, you might not be able to refuel the
full amount of the advertised capacity of the fuel tank due to the empty
reserve still present in the tank.
For consistent results when filling the fuel tank:
•Turn the ignition off before fueling; an inaccurate reading results if the
engine is left running.
•Use the same fill rate (low–medium–high) each time the tank is filled.
•Allow no more than two automatic click–offs when filling.
Results are most accurate when the filling method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during the first 1000 miles
(1600 kilometers) of driving (this is your engine’s break-in period); a
more accurate measurement is obtained after 2000 miles–3000 miles
(3200 kilometers–4800 kilometers). Also, fuel expense, frequency of
fill-ups or fuel gauge readings are not accurate ways to measure fuel
economy.
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The scheduled maintenance items listed inScheduled Maintenance
Informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft® or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult your warranty information for complete emission warranty
information.
On-board Diagnostics (OBD-II)
Your vehicle is equipped with a computer that monitors the engine’s
emission control system. This system is commonly known as the
on-board diagnostics system (OBD-II). The OBD-II system protects the
environment by ensuring that your vehicle continues to meet
government emission standards. The OBD-II system also assists your
authorized dealer in properly servicing your vehicle.
When the service engine soon indicator illuminates, the OBD-II
system has detected a malfunction. Temporary malfunctions
may cause the service engine soon indicator to illuminate.
Examples are:
1. The vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been properly closed. SeeEasy Fuel®
No Cap Fuel Systemin this chapter.
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4. Driving through deep water—the electrical system may be wet.
These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel, properly closing the fuel fill inlet or letting the
electrical system dry out. After three driving cycles without these or any
other temporary malfunctions present, the service engine soon indicator
should stay off the next time the engine is started. A driving cycle
consists of a cold engine start-up followed by mixed city or highway
driving. No additional vehicle service is required.
If the service engine soon indicator remains on, have your vehicle
serviced at the first available opportunity. Although some malfunctions
detected by the OBD-II may not have symptoms that are apparent,
continued driving with the service engine soon indicator on can result in
increased emissions, lower fuel economy, reduced engine and
transmission smoothness, and lead to more costly repairs.
Readiness for Inspection/Maintenance (I/M) Testing
Some state, provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration.
If the service engine soon indicator is on or the bulb does not
work, the vehicle may need to be serviced. SeeOn-board
Diagnostics (OBD-II)in this chapter.
Your vehicle may not pass the I/M test if the service engine soon
indicator is on or not working properly (bulb is burned out), or if the
OBD-II system has determined that some of the emission control systems
have not been properly checked. In this case, the vehicle is considered
not ready for I/M testing.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If the service engine soon
indicator blinks eight times, it means that the vehicle is not ready for I/M
testing; if the service engine soon indicator stays on solid, it means that
the vehicle is ready for I/M testing.
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GENERAL INFORMATION
Note:Occasional brake noise is normal. If a metal-to-metal, continuous
grinding or continuous squeal sound is present, the brake linings may be
worn-out and should be inspected by an authorized dealer. If your
vehicle has continuous vibration or shudder in the steering wheel while
braking, it should be inspected by an authorized dealer.
Note:Brake dust may accumulate on the wheels, even under normal
driving conditions. Some dust is inevitable as the brakes wear and does
not contribute to brake noise. See theVehicle Carechapter for wheel
cleaning instructions.
See theInstrument Clusterchapter for information on the
brake system warning light.
Wet brakes result in reduced braking efficiency. Gently press the brake
pedal a few times when driving from a car wash or standing water to dry
the brakes.
Brake Over Accelerator
If the accelerator pedal becomes stuck or entrapped, apply steady and
firm pressure to the brake pedal to slow your vehicle and reduce engine
power. If you experience this condition, apply the brakes and bring your
vehicle to a safe stop. Turn the engine off, shift to positionPand apply
the parking brake, then inspect the accelerator pedal for any
interferences. If none are found and the condition persists, have your
vehicle towed to the nearest authorized dealer.
Anti-Lock Brake System
This system helps you maintain steering control during emergency stops
by keeping the brakes from locking.
The anti-lock brake system lamp momentarily illuminates when
the ignition is turned on. If the light does not illuminate during
start-up, remains on or flashes, the anti-lock brake system may
be disabled and may need to be serviced.
If the anti-lock brake system is disabled, normal braking is still
effective. If the brake warning lamp illuminates with the parking
brake released, have your brake system serviced immediately.
HINTS ON DRIVING WITH ANTI-LOCK BRAKES
When the system is operating, the brake pedal will pulse and may travel
further. Maintain pressure on the brake pedal. You may also hear a noise
from the system. This is normal.
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PRINCIPLES OF OPERATION
The traction control system helps avoid drive wheel spin and loss of
traction.
If your vehicle begins to slide, the system applies the brakes to individual
wheels and, when needed, reduces engine power at the same time. If the
wheels spin when accelerating on slippery or loose surfaces, the system
reduces engine power in order to increase traction.
USING TRACTION CONTROL
In certain situations (for example, stuck in snow or mud), turning the
traction control off may be beneficial as this allows the wheels to spin
with full engine power. Turn off the traction control system through the
information display. See theInformation Displayschapter.
System Indicator Lights and Messages
WARNING:If a failure has been detected within the Traction
Control System, the stability control light will illuminate steadily.
Verify that the Traction Control System was not manually disabled
through the information display. If the stability control light still
illuminates steadily, have the system serviced by an authorized dealer
immediately. Operating your vehicle with Traction Control disabled
could lead to an increased risk of loss of vehicle control, vehicle
rollover, personal injury and death.
The stability control light temporarily illuminates on engine
start-up and flashes when a driving condition activates the
stability system.
The stability control off light temporarily illuminates on engine
start-up and stays on when the traction control system is
turned off.
When the traction control system is turned off or on, a message appears
in the information display showing system status.
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STEERING
Electric Power Steering
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation. When a system error is detected a steering message will
appear in the information display.
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation of the electronic system. When an electronic error is
detected, a message will be displayed in the information display. If this
happens, stop the vehicle in a safe place, and turn off the engine. After
at least 10 seconds, reset the system by restarting the engine, and
watch the information display for a steering message. If a steering
message returns, or returns while driving, take the vehicle to your
dealer to have it checked.
WARNING:Obtain immediate service if a system error is
detected. You may not notice any difference in the feel of your
steering, but a serious condition may exist. Failure to do so may result
in loss of steering control.
Your vehicle is equipped with an electric power-assisted steering system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it takes
for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you will
neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.
When a steering system error is detected, steering messages may appear
in the information display.
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TOWING A TRAILER
WARNING:Never tow a trailer with this vehicle. Your vehicle is
not equipped to tow. No towing packages are available through
an authorized dealer.
WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
We recommend the use of a wheel lift and dollies or flatbed equipment
to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company
has not approved a slingbelt towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other means.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
The front wheels must be on a tow dolly when towing your vehicle from
the rear using wheel lift equipment. This prevents damage to the
transmission.
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ROADSIDE ASSISTANCE
Vehicles Sold in the U.S. : Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles Sold in the U.S. : Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
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U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles Sold in Canada : Getting Roadside Assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles Sold in Canada : Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the warranty
information in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please see your warranty information or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your 12 volt
battery.
FUEL CUT-OFF SWITCH
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from Home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com.
These are some of the items that can be found online:
•U.S. Dealer Locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
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