tow FORD FIESTA 2013 Owner's Guide
[x] Cancel search | Manufacturer: FORD, Model Year: 2013, Model line: FIESTA, Model: FORD FIESTA 2013Pages: 346, PDF Size: 5.27 MB
Page 180 of 346
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles Sold in Canada : Getting Roadside Assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles Sold in Canada : Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the warranty
information in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please see your warranty information or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your 12 volt
battery.
FUEL CUT-OFF SWITCH
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Roadside Emergencies179
2013 Fiesta(fie)
Owners Guide gf, 2nd Printing
USA(fus)
ProCarManuals.com
Page 223 of 346
GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has many quality products
available to clean your vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products or products of equivalent
quality:
Motorcraft® Bug and Tar Remover (ZC-42)
Motorcraft® Custom Bright Metal Cleaner (ZC-15)
Motorcraft® Detail Wash (ZC-3-A)
Motorcraft® Dusting Cloth (ZC-24)
Motorcraft® Engine Shampoo and Degreaser (U.S. only) (ZC-20)
Motorcraft® Engine Shampoo (Canada only) (CXC-66-A)
Motorcraft® Multi-Purpose Cleaner (Canada only) (CXC-101)
Motorcraft® Premium Glass Cleaner (Canada only) (CXC-100)
Motorcraft® Premium Quality Windshield Washer Fluid (Canada only)
[CXC-37-(A, B, D or F)]
Motorcraft® Premium Windshield Washer Concentrate (U.S. only)
(ZC-32-A)
Motorcraft® Professional Strength Carpet & Upholstery Cleaner (ZC-54)
Motorcraft® Spot and Stain Remover (U.S. only) (ZC-14)
Motorcraft® Ultra-Clear Spray Glass Cleaner (ZC-23)
Motorcraft® Vinyl Cleaner (Canada only) (CXC-93)
Motorcraft® Wheel and Tire Cleaner (ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft® Detail Wash.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is hot to the touch or during exposure to
strong, direct sunlight.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
222Vehicle Care
2013 Fiesta(fie)
Owners Guide gf, 2nd Printing
USA(fus)
ProCarManuals.com
Page 246 of 346
Safety Practices
WARNING:If your vehicle is stuck in snow, mud, or sand, do
not rapidly spin the tires. Spinning the tires can tear the tire and
cause an explosion. A tire can explode in as little as three to five
seconds.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Driving habits have a great deal to do with your tire mileage and safety.
•Observe posted speed limits.
•Avoid fast starts, stops and turns.
•Avoid potholes and objects on the road.
•Do not run over curbs or hit the tire against a curb when parking.
Highway Hazards
No matter how carefully you drive, there is always the possibility that
you may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tires for damage. If a tire is under-inflated or damaged,
deflate it, remove the wheel and replace it with your spare tire and
wheel. If you cannot detect a cause, have the vehicle towed to the
nearest repair facility or tire dealer to have the vehicle inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you are driving, the wheels may
be out of alignment. Have an authorized dealer check the wheel
alignment periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive vehicles and those with an independent rear
suspension may require alignment of all four wheels.
Wheels and Tires245
2013 Fiesta(fie)
Owners Guide gf, 2nd Printing
USA(fus)
ProCarManuals.com
Page 254 of 346
2.Full-size dissimilar spare with label on wheel:This spare tire has
a label on the wheel that states: THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY
When driving with one of the dissimilar spare tires listed above, do not:
•exceed 50 mph (80 km/h).
•load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label.
•tow a trailer.
•use snow chains on the end of the vehicle with the dissimilar spare
tire.
•use more than one dissimilar spare tire at a time.
•use commercial car washing equipment.
•try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire and wheel assembly,
do not:
•exceed 70 mph (113 km/h).
•use more than one dissimilar spare tire and wheel at a time.
•use commercial car washing equipment.
•use snow chains on the end of the vehicle with the dissimilar spare
tire and wheel.
The usage of a full-size dissimilar spare tire and wheel assembly can lead
to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
Wheels and Tires253
2013 Fiesta(fie)
Owners Guide gf, 2nd Printing
USA(fus)
ProCarManuals.com
Page 255 of 346
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire and wheel assembly,
additional caution should be given to:
•towing a trailer.
•driving vehicles equipped with a camper body.
•driving vehicles with a load on the cargo rack.
Drive cautiously when using a full-size dissimilar spare tire and wheel,
and seek service as soon as possible.
Tire Change Procedure
WARNING:When one of the front wheels is off the ground, the
transmission alone will not prevent the vehicle from moving or
slipping off the jack, even if the transmission selector lever is in
positionPorN.
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure to place the transmission selector lever in
positionPorN,set the parking brake and block (in both directions)
the wheel that is diagonally opposite (other side and end of the
vehicle) to the tire being changed.
WARNING:Never get underneath a vehicle that is supported
only by a jack. If the vehicle slips off the jack, you or someone
else could be seriously injured.
WARNING:Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
254Wheels and Tires
2013 Fiesta(fie)
Owners Guide gf, 2nd Printing
USA(fus)
ProCarManuals.com
Page 267 of 346
FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 32 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what is not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and Canada.It is the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Ford Authorized Parts used with every covered repair.
Rental Car Reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable Coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you are
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
266Ford Extended Service Plan
2013 Fiesta(fie)
Owners Guide gf, 2nd Printing
USA(fus)
ProCarManuals.com
Page 269 of 346
FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•rental reimbursement
•coverage for certain maintenance and wear items
•protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits.
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace of mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers. The Lincoln
Maintenance Protection Plan is honored at authorized Lincoln dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
268Ford Extended Service Plan
2013 Fiesta(fie)
Owners Guide gf, 2nd Printing
USA(fus)
ProCarManuals.com
Page 312 of 346
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business
search”. To find the closest business or type of business to your
current location, just say “Business search” and then “Search near
me”. If you need further assistance in finding a location you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. You may also be prompted to speak with
an operator when the automatic system has difficulty matching your
voice request. The live operator can assist you by searching for
businesses by name or by category, residential addresses by street
address or by name or specific street intersections. Operator Assist is
a feature of your SYNC Services subscription. For more information
on Operator Assist visit www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your destination. Once your
destination is selected, your current vehicle location is uploaded and
a route based on current traffic conditions is calculated and sent
back to your vehicle. After the route download is complete, the
phone call is automatically ended. You then receive audible and visual
driving instructions as you travel toward your destination.
3. While on an active route, you can select or say “Route summary” or
“Route status” to view the Route Summary turn list or the Route
Status ETA. You can also turn voice guidance on or off, cancel the
route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
SYNC®311
2013 Fiesta(fie)
Owners Guide gf, 2nd Printing
USA(fus)
ProCarManuals.com
Page 346 of 346
T
Temperature control
(see Climate control) ...............114
Text messaging .........................297
Text messaging (sending,
downloading, deleting) .....297, 299
Tilt steering wheel ......................73
Tires ...................................231, 252
alignment ................................245
care ..........................................231
changing ..................................252
checking the pressure ............241
inflating ...................................239
label .........................................238
replacing ..................................243
rotating ....................................246
safety practices .......................245
sidewall information ...............233
snow tires and chains ............246
spare tire .................................252
terminology .............................232
tire grades ...............................232
treadwear ........................231, 241
Towing .......................................170
recreational towing .................171
trailer towing ..........................170
wrecker ....................................170
Traction control ........................157
Traffic, Directions and
Information ................................309
Transmission
brake-shift interlock (BSI) ....149
fluid, checking and adding
(automatic) .............................205
fluid, checking and adding
(manual) .................................206
fluid, refill capacities ..............259lubricant specifications ..........259
Trunk ...........................................68
remote release ..........................64
Turn signal ..................................79
U
USB port ....................................110
Using privacy mode ..................293
V
Vehicle health report ................307
Vehicle Identification Number
(VIN) ..........................................261
Vehicle loading ..........................164
Ventilating your vehicle ...........134
Voice commands in media
mode ..........................................315
Voice commands in phone
mode ..........................................291
W
Warning lights (see Lights) .......88
Washer fluid ..............................207
reservoir ..................................202
Water, Driving through .............175
Windows
power .........................................82
rear wiper/washer .....................77
Windshield washer fluid and
wipers
checking and adding fluid .....207
replacing wiper blades ...........210
Wrecker towing .........................170
Index345
2013 Fiesta(fie)
Owners Guide gf, 2nd Printing
USA(fus)
ProCarManuals.com