FORD FLEX 2011 1.G Owners Manual

WARNING:Do not start your vehicle in a closed garage or in
other enclosed areas. Exhaust fumes can be toxic. Always open
the garage door before you start the engine. SeeGuarding against
exhaust fumesin this chapter for more instructions.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important safety precautions
A computer system controls the engine’s idle revolutions per minute
(RPM). When the engine starts, the idle RPM runs higher than normal in
order to warm the engine. If the engine idle speed does not slow down
automatically, have the vehicle checked.
Before starting the vehicle:
1. Make sure all vehicle occupants have buckled their safety belts. For
more information on safety belts and their proper usage, refer to the
Seating and Safety Restraintschapter.
2. Make sure vehicle accessories are off.
•Make sure the parking brake is
set.
Driving
251
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

•Make sure the gearshift lever is in
P (Park).
3. Turn the key to 3 (on) without
turning the key to 4 (start).
Some warning lights will briefly illuminate. SeeWarning lights and
chimesin theInstrument Clusterchapter for more information
regarding the warning lights.
Starting the engine
1. Turn the key to 3 (on) without
turning the key to 4 (start). If there
is difficulty in turning the key,
rotate the steering wheel until the
key turns freely. This condition may
occur when:
•the front wheels are turned
•a front wheel is against the curb
2. Turn the key to 4 (start), then release the key as soon as the engine
begins cranking. Your vehicle has a computer assisted cranking system
Driving
252
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

that assists in starting the engine. After releasing the key from the 4
(start) position, the engine may continue cranking for up to 10 seconds
or until the vehicle starts.
Note:Cranking may be stopped at any time by turning the key to the off
position
3. After idling for a few seconds, release the parking brake, apply the
brake, shift into gear and drive.
Note:If the engine does not start on the first try, turn the key to the off
position, wait 10 seconds and try Step 2 again. If the engine still fails to
start, press the accelerator to the floor and try Step 2 again, keeping the
accelerator on the floor until the engine begins to accelerate above
cranking speeds; this will allow the engine to crank with the fuel shut off
in case the engine is flooded with fuel.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 1 inch (2.5 cm) or adjust the heating or
air conditioning to bring in fresh air.
ENGINE BLOCK HEATER (IF EQUIPPED)
An engine block heater warms the engine coolant which aids in starting
and allows the heater/defroster system to respond quickly. If your vehicle
is equipped with this system, your equipment includes a heater element
which is installed in your engine block and a wire harness which allows
the user to connect the system to a grounded 120 volt A/C electrical
source. The block heater system is most effective when outdoor
temperatures reach below 0°F (-18°C).
WARNING:Failure to follow engine block heater instructions
could result in property damage or physical injury.
Driving
253
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

WARNING:To reduce the risk of electrical shock, do not use
your heater with ungrounded electrical systems or two-pronged
(cheater) adapters.
Prior to using the engine block heater, follow these recommendations for
proper and safe operation:
•For your safety, use an outdoor extension cord that is product
certified by Underwriter’s Laboratory (UL) or Canadian Standards
Association (CSA). Use only an extension cord that can be used
outdoors, in cold temperatures, and is clearly marked “Suitable for Use
with Outdoor Appliances.” Never use an indoor extension cord
outdoors; it could result in an electric shock or fire hazard.
•Use a 16-gauge outdoor extension cord, minimum.
•Use as short an extension cord as possible.
•Do not use multiple extension cords. Instead, use one extension cord
which is long enough to reach from the engine block heater cord to
the outlet without stretching.
•Make certain that the extension cord is in excellent condition (not
patched or spliced). Store your extension cord indoors at
temperatures above 32°F (0°C). Outdoor conditions can deteriorate
extension cords over a period of time.
•To reduce the risk of electrical shock, do not use your heater with
ungrounded electrical systems or two pronged (cheater) adapters.
Also ensure that the block heater, especially the cord, is in good
condition before use.
•Make sure that when in operation, the extension cord plug/engine
block heater cord plug connection is free and clear of water in order
to prevent possible shock or fire.
•Be sure that areas where the vehicle is parked are clean and clear of
all combustibles such as petroleum products, dust, rags, paper and
similar items.
•Be sure that the engine block heater, heater cord and extension cord
are solidly connected. A poor connection can cause the cord to
become very hot and may result in an electrical shock or fire. Be sure
to check for heat anywhere in the electrical hookup once the system
has been operating for approximately a half hour.
•Finally, have the engine block heater system checked during your fall
tune-up to be sure it’s in good working order.
Driving
254
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your
factory installed block heater system does not have a thermostat;
however, maximum temperature is attained after approximately three
hours of operation. Block heater operation longer than three hours will
not improve system performance and will unnecessarily use additional
electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by an authorized dealer. If the vehicle has
continuous vibration or shudder in the steering wheel while braking, the
vehicle should be inspected by an authorized dealer.
Refer toWarning lights and
chimesin theInstrument Cluster
chapter for information on the brake
system warning light.
Four-wheel anti-lock brake system (ABS)
Your vehicle is equipped with an anti-lock braking system (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. Noise from the ABS pump motor and
brake pedal pulsation may be observed during ABS braking and the
brake pedal may suddenly travel a little farther as soon as ABS braking is
done and normal brake operation resumes. These are normal
characteristics of the ABS and should be no reason for concern.
Using ABS
When hard braking is required, apply continuous force on the brake
pedal. Do not pump the brake pedal since this will reduce the
effectiveness of the ABS and will increase your vehicle’s stopping
distance. The ABS will be activated immediately, allowing you to retain
steering control during hard braking and on slippery surfaces. However,
the ABS does not decrease stopping distance.
P!
BRAKE
Driving
255
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Brake assist
The brake assist system provides full braking force during panic braking
situations. It detects a rapid application of the brake pedal and uses the
ABS system to achieve maximum braking pressure. Once a panic brake
application is detected, the system will remain activated as long as the
brake pedal is pressed or ABS is engaged. The system is deactivated by
either releasing the brake pedal or coming to a complete stop. When the
system activates, noise from the ABS pump motor and brake pedal
pulsation may be observed; this is normal.
ABS warning lamp
The ABS lamp in the instrument
cluster momentarily illuminates
when the ignition is turned on. If
the light does not illuminate during
start up, remains on or flashes, the
ABS is disabled due to a malfunction and needs to be serviced.
Even when the ABS is disabled,
normal braking is still effective. If
your BRAKE warning lamp
illuminates with the parking brake
released, have your brake system
serviced immediately.
Parking brake
Apply the parking brake whenever
the vehicle is parked. To set the
parking brake, press the parking
brake pedal down until the pedal
stops.
The BRAKE warning lamp in the
instrument cluster illuminates and
remains illuminated (when the
ignition is turned on) until the
parking brake is released.
ABS
P!
BRAKE
P!
BRAKE
Driving
256
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

WARNING:Always set the parking brake fully and make sure
that the gearshift is securely latched in P (Park).
The parking brake is not recommended to stop a moving vehicle.
However, if the normal brakes fail, the parking brake can be used to stop
your vehicle in an emergency. Since the parking brake applies only the
rear brakes, the vehicle’s stopping distance will increase greatly and the
handling of your vehicle will be adversely affected.
Press the parking brake pedal
downward again to release the
parking brake. Driving with the
parking brake on will cause the
brakes to wear out quickly and
reduce fuel economy.
Note:If the vehicle is driven with
the parking brake applied, a chime
will sound.
ADVANCETRACWITH ROLL STABILITY CONTROL™ (RSC)
STABILITY ENHANCEMENT SYSTEM
Your vehicle is equipped with the AdvanceTracwith RSCsystem. The
AdvanceTracwith RSCsystem provides the following stability
enhancement features for certain driving situations:
•Traction Control System (TCS), which functions to help avoid
drive-wheel spin and loss of traction.
•Electronic Stability Control (ESC), which functions to help avoid skids
or lateral slides.
•Roll Stability Control™ (RSC), which functions to help avoid a
vehicle roll-over.
Driving
257
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction and/or wheel/tire size may change the handling
characteristics of the vehicle and may adversely affect the performance
of the AdvanceTracwith RSCsystem. In addition, installing any
stereo loudspeakers may interfere with and adversely affect the
AdvanceTracwith RSCsystem. Install any aftermarket stereo
loudspeaker as far as possible from the front center console, the
tunnel, and the front seats in order to minimize the risk of interfering
with the AdvanceTracwith RSCsensors. Reducing the effectiveness
of the AdvanceTracwith RSCsystem could lead to an increased risk
of loss of vehicle control, vehicle rollover, personal injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTracwith RSCsystem is an indication that
at least some of the tires have exceeded their ability to grip the road;
this could reduce the operator’s ability to control the vehicle,
potentially resulting in a loss of vehicle control, vehicle rollover,
personal injury and death. If your AdvanceTracwith RSCsystem
activates, SLOW DOWN.
WARNING:If a failure has been detected within the
AdvanceTracwith RSCsystem, the stability control light will
illuminate steadily and you may hear a chime. If equipped with a
message center, the vehicle will also indicate a failure with the brake
system. Have the system serviced by an authorized dealer immediately.
The AdvanceTracwith RSCsystem automatically enables each time
the engine is started. All features of the AdvanceTracwith RSCsystem
(TCS, ESC, and RSC) are active and monitor the vehicle from start-up.
However, the system will only intervene if the driving situation requires
it.
Driving
258
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

The AdvanceTracwith RSC
system includes an AdvanceTrac
button located on the center of the
instrument panel.
The stability control light and the stability control off light in the
instrument cluster will illuminate temporarily during start-up as part of a
normal system self-check. The stability control light may illuminate
(flash) during certain driving situation which cause the AdvanceTrac
with RSCsystem to operate. If the stability control light illuminates
steadily, have the system serviced by an authorized dealer immediately.
The message center will also indicate a failure with the AdvanceTrac
with RSCsystem.
Note:If the system cannot be turned off, refer toMyKey™in theLocks
and Securitychapter for more information.
When AdvanceTracwith RSCperforms a normal system self-check,
some drivers may notice a slight movement of the brake, and/or a
rumble, grunting, or grinding noise after startup and when driving off.
When an event occurs that activates AdvanceTracwith RSCyou may
experience the following:
•A slight deceleration of the vehicle
•The stability control light will flash.
•If your foot is on the brake pedal, a vibration in the pedal.
•If the driving condition is severe and your foot is not on the brake, the
brake pedal may move as the systems applies higher brake forces. You
may also hear a whoosh of air from under the instrument panel during
this severe condition.
•The brake pedal may feel stiffer than usual.
Traction Control System (TCS)
The traction control system is a driver aid feature that helps your vehicle
maintain traction of the wheels, typically when driving on slippery and/or
hilly road surfaces, by detecting and controlling wheel spin.
Excessive wheel spin is controlled in two ways, which may work
separately or in tandem: engine traction control and brake traction
control. Engine traction control works to limit drive-wheel spin by
momentarily reducing engine power. Brake traction control works to limit
wheel spin by momentarily applying the brakes to the wheel that is
slipping. Traction control is most active at low speeds.
During TCS events, the stability control light in the instrument cluster
will flash.
Driving
259
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

If the TCS is activated excessively in a short period of time, the braking
portion of the system may become temporarily disabled to allow the
brakes to cool down. In this situation, TCS will use only engine power
reduction or transfer to help control the wheels from over-spinning.
When the brakes have cooled down, the system will regain all features.
Anti-lock braking, RSC, and ESC will continue to function during the
cool-down period.
The engine traction control and brake traction control system may be
deactivated in certain situations. See theSwitching off traction control
section following.
Electronic Stability Control (ESC)
Electronic stability control (ESC) may enhance your vehicle’s directional
stability during adverse maneuvers, for example when cornering severely
or avoiding objects in the roadway. ESC operates by applying brakes to
one or more of the wheels individually and, if necessary, reducing engine
power if the system detects that the vehicle is about to skid or slide
laterally.
During ESC events, the stability control light in the instrument cluster
will flash.
Certain adverse driving maneuvers may activate the ESC system, which
include but are not limited to:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Driving over a patch of ice or other slippery surfaces
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Cornering while towing a heavily loaded trailer (refer toTrailer
towingin theTires, Wheels and Loadingchapter).
Roll Stability Control™ (RSC)
Roll Stability Control™ (RSC) may help to maintain roll stability of the
vehicle during adverse maneuvers. RSCoperates by detecting the
vehicle’s roll motion and the rate at which it changes and by applying the
brakes to one or more wheels individually.
During an event that activates the RSCsystem, the stability control
light in the instrument cluster will flash.
Driving
260
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)