instrument cluster FORD FLEX 2011 1.G Service Manual

The automatic transmission shift strategy has the ability to detect hilly
terrain or mountainous areas and will provide a limited amount of grade
assist features automatically. Refer to D (Drive) with Grade Assist or
SelectShift for more information.
D (Drive) with Grade Assist
Pressing the transmission control switch on the side of the gearshift
lever activates Grade Assist and cancels Overdrive.
Grade Assist:
•Provides additional grade
(engine) braking and extends
lower gear operation on uphill
climbs for hilly terrain or
mountainous areas.
•Provides additional engine
braking through the automatic
transmission shift strategy which
reacts to vehicle inputs (vehicle
acceleration, accelerator pedal,
brake pedal and vehicle speed).
•Allows the transmission to select
gears that will provide the desired
engine braking based on the
vehicle inputs mentioned above. This will increase engine RPM during
engine braking.
•The grade assist lamp in the
instrument cluster is illuminated.
Grade assist is designed to aid the
driver with optimal gear selection in
hilly terrain or mountainous areas
but is not intended for normal operation. It is recommended that you
return to O/D (overdrive mode) on flat terrain to provide the best fuel
economy and transmission function.
To return to normal D (Drive) position (with O/D), press the
transmission control switch again.
•The grade assist lamp in the instrument cluster will not be illuminated.
•The transmission will operate in gears one through six.
L (Low)
•Provides maximum engine braking.
Driving
268
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

D (Drive)
The normal driving position for the best fuel economy. Transmission
operates in gears one through six.
M (Manual) SelectShift Automatic™ Transmission (SST) with
Grade Assist
Initially, moving the lever to M (Manual) activates grade assist and
cancels overdrive.
Grade assist:
•
Provides additional grade (engine)
braking for downhill driving and
extends lower gear operation on
uphill climbs for hilly terrain or
mountainous areas.
•Provides additional engine
braking through the automatic
transmission shift strategy which
reacts to vehicle inputs (vehicle
acceleration, accelerator pedal,
brake pedal and vehicle speed).
This will increase engine RPM
during engine braking.
•The grade assist lamp in the
instrument cluster is illuminated.
Grade assist is designed to aid the
driver with optimal gear selection in
hilly terrain or mountainous areas
but is not intended for normal operation. It is recommended that you
return to O/D (overdrive mode) on flat terrain to provide the best fuel
economy and transmission function.
To return to normal D (Drive) position (with O/D), do one of the
following:
•Move the shift lever back from M (Manual) to D (Drive).
•Press the paddle shifters to exit grade assist and enable control of
selecting the gear you desire using the paddle shifters on the steering
wheel. This is called SelectShift Automatic™ Transmission (SST)
mode.
-The grade assist lamp in the instrument cluster will not be illuminated.
-The transmission will operate in gears one through six.
Driving
270
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Understanding your SelectShift Automatic™ Transmission (SST)
(if equipped)
This vehicle may be equipped with a
SelectShift Automatic™
transmission (SST) gearshift lever.
SST is an automatic transmission
with the ability for the driver to
change gears up or down (without a
clutch) as desired. By moving the
gearshift lever from drive position D
(Drive) to M (Manual) you now
have control of selecting the gear
you desire using the paddle shifters
on the steering wheel.
Press the paddle shifters to exit grade assist and enable control of
selecting the gear you desire using the paddle shifters on the steering
wheel.
•The grade assist lamp in the instrument cluster will not be illuminated.
•The current transmission gear will be displayed in the cluster.
Paddle shifters
The paddle shifters allow you to shift gears quickly, without taking your
hands off the steering wheel.
1. To manually downshift the
transmission with the gearshift lever
in M (Manual), press the paddle
shifters forward.
2. To manually upshift the
transmission with the gearshift lever
in M (Manual), pull the paddle
shifters rearward.
Driving
271
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Recommended shift speeds
Upshift according to the following chart:
Upshifts when accelerating (recommended for best fuel
economy)
Shift from:
1 - 2 15 mph (24 km/h)
2 - 3 25 mph (40 km/h)
3 - 4 40 mph (64 km/h)
4 - 5 45 mph (72 km/h)
5 - 6 50 mph (80 km/h)
The message center display in the instrument cluster will show the
current selected gear you are in.
In order to prevent the engine from running at too low an RPM, which
may cause it to stall, the SST will automatically make some downshifts
even if it has determined that you have not downshifted in time. It will
still allow you to downshift at any time as long as the SST determines
that the engine will not be damaged from over-revving.
Engine damage may occur if excessive engine revving is held
without shifting.
REVERSE SENSING SYSTEM
The reverse sensing system (RSS) sounds a tone to warn the driver of
obstacles near the rear bumper when the R (Reverse) is selected and the
vehicle is moving at speeds less than 3 mph (5 km/h). The system is not
effective at speeds above 3 mph (5 km/h) and may not detect certain
angular or moving objects.
WARNING:To help avoid personal injury, please read and
understand the limitations of the reverse sensing system as
contained in this section. Reverse sensing is only an aid for some
(generally large and fixed) objects when moving in reverse on a flat
surface at “parking speeds”. Inclement weather may also affect the
function of the RSS; this may include reduced performance or a false
activation.
WARNING:To help avoid personal injury, always use caution
when in R (Reverse) and when using the RSS.
Driving
272
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

WARNING:This system is not designed to prevent contact with
small or moving objects. The system is designed to provide a
warning to assist the driver in detecting large stationary objects to
avoid damaging the vehicle. The system may not detect smaller
objects, particularly those close to the ground.
WARNING:Certain add-on devices such as large trailer hitches,
bike or surfboard racks and any device that may block the
normal detection zone of the RSS system may create false beeps.
The RSS detects obstacles up to six
feet (two meters) from the rear
bumper with a decreased coverage
area at the outer corners of the
bumper, (refer to the figures for
approximate zone coverage areas).
As you move closer to the obstacle,
the rate of the tone increases. When
the obstacle is less than 10 inches
(25.0 cm) away, the tone will sound
continuously. If the RSS detects a
stationary or receding object further
than 10 inches (25.0 cm) from the
side of the vehicle, the tone will
sound for only three seconds. Once
the system detects an object
approaching, the tone will sound
again.
While receiving a warning the radio volume will be reduced to a
predetermined level. After the warning goes away, the radio will return
to the previous value.
The RSS automatically turns on when the gearshift lever is placed in R
(Reverse) and the ignition is on. A control in the message center allows
the driver to disable the system, refer toMessage centerin the
Instrument Clusterchapter for more information.
Note:If the system cannot be turned off, refer toMyKey™in theLocks
and Securitychapter for more information.
Driving
273
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

•One of the parked vehicles has a high altitude attachment (i.e. salt
sprayer, snow plow, moving truck high bed, etc.) High altitude
attachments may not be detected by the system.
•The parking space length or parked objects position have changed
after the vehicle has passed the parking space.
•The temperature around your vehicle changes quickly, such as driving
from a heated garage into the cold, or after leaving a car wash. As a
result, the outside air temperature displayed in the vehicle may not be
close enough to the actual temperature. APA relies on correctly
sensing the temperature outside for precisely positioning the vehicle.
ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a full-time all-wheel drive (AWD)
system. The AWD system is an active system, meaning it not only
responds to wheel slip between the front and rear axles but also has the
ability to anticipate wheel slip and transfer torque to the rear wheels
before slip occurs. The AWD system is active all the time and requires no
input from the operator.
All components of the AWD system are sealed for life and require no
maintenance.
Note:When an AWD system fault is present, the warningCHECK AWD
will display in the message center. The AWD system is not functioning
correctly and defaulted to front-wheel drive. When this warning is
displayed, have your vehicle serviced at an authorized dealer
If your vehicle is equipped with AWD, a spare tire of a different size
other than the tire provided should never be used. If the spare tire is
installed, the AWD system may disable automatically and enter
front-wheel drive only mode to protect driveline components. This
condition may be indicated by anAWD OFFmessage in the message
center (seeMessage centersection in theInstrument Clusterchapter
for more information). If there is anAWD OFFmessage in the message
center from using the spare tire, this indicator should turn off after
reinstalling the repaired or replaced normal road tire and driving a short
distance. It is recommended to reinstall the repaired or replaced road
tire as soon as possible. Major dissimilar tire sizes between the front and
rear axles could cause the AWD system to stop functioning and default
to front-wheel drive or damage the AWD system.
Driving
281
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
9 15A Interior lights, Cargo lamps
10 15A Backlighting, Puddle lamps
11 10A All wheel drive (AWD)
12 7.5A Not used (spare)
13 5A Keypad, Mirror switch, Memory
module, DSM logic, Adjustable
pedals
14 10A Power liftgate module, Center
information display, SYNC,
Global positioning system (GPS)
module, DVD
15 10A Climate control head
16 15A Electronic finish panel, Navigation
screen
17 20A All power lock motor feeds,
Liftgate release
18 20A 2nd row power fold seats, Heated
seats
19 25A Moon roof
20 15A Data link connector, Memory seat
21 15A Fog lamps, Fog lamp indicator
22 15A Park lamps
23 15A High beam headlamps
24 20A Horn
25 10A Demand lamps/Interior lamps,
Power fold seats
26 10A Instrument panel cluster
27 20A Ignition Switch
28 5A Radio/navigation
29 5A Instrument panel cluster
30 5A Transmission shifter
31 10A Not used (spare)
Roadside Emergencies
293
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
MotorcraftPremium Windshield Washer Concentrate (ZC-32-A) in
the U.S., or Premium Quality Windshield Washer Fluid [CXC-37-(A, B,
D, or F)] in Canada, available from your authorized dealer. This
washer fluid contains special solution in addition to alcohol which
helps to remove the hot wax deposited on the wiper blade and
windshield from automated car wash facilities. Be sure to replace
wiper blades when they appear worn or do not function properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines.
INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean, damp, white cotton cloth, then use a clean and dry white cotton
cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs,wipe off immediately.Damage may not be
covered by your warranty.
Cleaning
331
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

tank if you continue to use high quality fuel of the recommended octane
rating. These products have not been approved for your engine and
could cause damage to the fuel system. Repairs to correct the effects of
using an aftermarket product in your fuel may not be covered by your
warranty.
Many of the world’s automakers approved the World-Wide Fuel Charter
that recommends gasoline specifications to provide improved
performance and emission control system protection for your vehicle.
Gasolines that meet the World-Wide Fuel Charter should be used when
available. Ask your fuel supplier about gasolines that meet the
World-Wide Fuel Charter.
Cleaner air
Ford endorses the use of reformulated “cleaner-burning” gasolines to
improve air quality, per the recommendations in theChoosing the right
fuelsection.
Running out of fuel
Avoid running out of fuel because this situation may have an adverse
effect on powertrain components.
If you have run out of fuel:
•You may need to cycle the ignition from off to on several times after
refueling to allow the fuel system to pump the fuel from the tank to
the engine. With keyless ignition, just start the engine. Crank time will
be longer than usual.
•Normally, adding 1 gallon (3.8L) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8L) may be required.
•The service engine soon
indicator may come on. For more
information on the service engine soon indicator, refer toWarning
lights and chimesin theInstrument Clusterchapter.
Refilling with a portable fuel container
With the Easy Fuel™ “no cap” fuel system, use the following directions
when filling from a portable fuel container:
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, which could result in serious
personal injury.
Maintenance and Specifications
360
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your
vehicle. Carefully following this schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications. Failure to perform scheduled maintenance specific in this
guide will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your Ford or Lincoln Mercury dealer has factory-trained technicians who
can perform the required maintenance using genuine Ford parts. They
are committed to meeting your service needs and to assuring your
continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
For your convenience, your vehicle is equipped with a message center
which determines the proper oil change service interval. You should
perform the engine oil change as indicated by the instrument cluster
message center. The message center will display ENGINE OIL CHANGE
SOON or OIL CHANGE REQUIRED to indicate when an oil change is
needed. The engine oil change service needs to be completed within two
weeks or 500 miles (800 km) after the OIL CHANGE REQUIRED
message is displayed. Your oil change service interval can be up to one
year or 10,000 miles (16,000 km). Reset your Intelligent Oil Life
Monitor™ after each engine oil and filter change; refer to the
Instrument Clusterchapter.
If your message center is prematurely reset or becomes inoperative, you
should perform the oil change interval at six months or 5,000 miles
(8,000 km) from your last oil change.
Scheduled Maintenance Guide
391
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)