service FORD FLEX 2012 1.G User Guide

BUCKLE UP TO UNMUTE AUDIO— Displayed when a MyKey is in
use and Belt-Minderis activated. Refer toMyKeyin theLocks and
Securitychapter for more information.
ADVTRAC ON MYKEY SETTING— Displayed when a MyKey is in
use when trying to disable the AdvanceTracsystem and the optional
setting is on. Refer toMyKeyin theLocks and Securitychapter for
more information.
SERVICE ADVANCETRAC— Displayed when the AdvanceTrac
system has detected a condition that requires service.
TO STOP ALARM START VEHICLE— Displayed when the perimeter
alarm system is armed and the vehicle is entered using the key on the
driver’s side door. In order to prevent the perimeter alarm system from
triggering, the ignition must be turned to start or on with a valid key
before the 12-second chime expires. SeePerimeter alarm systemin the
Locks and Securitychapter.
POWER REDUCED TO LOWER TEMP— Displayed when vehicle
performance is reduced due to high engine fluid temperatures. See
Engine fluid temperature managementandWhat you should know
about fail-safe coolingin theMaintenance and Specificationschapter.
Instrument Cluster
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•Wipe discs from the center out.
Don’t:
•Expose discs to direct sunlight or heat sources for extended periods
of time.
•Clean using a circular motion.
CD units are designed to play commercially pressed 4.75 in
(12 cm) audio compact discs only. Due to technical
incompatibility, certain recordable and re-recordable compact
discs may not function correctly when used in Ford CD players.
Do not use any irregular shaped
CDs or discs with a scratch
protection film attached.
CDs with homemade paper
(adhesive) labels should not be
inserted into the CD player as
the label may peel and cause the
CD to become jammed. It is
recommended that homemade
CDs be identified with
permanent felt tip marker rather
than adhesive labels. Ballpoint pens may damage CDs. Please
contact your authorized dealer for further information.
Audio system warranty and service
Refer to theWarranty Guidefor audio system warranty information. If
service is necessary, see your dealer or qualified technician.
Entertainment Systems
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•Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunderstorms can
interfere with your reception.
•Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
Unlike AM/FM audible static, you will hear an audio mute when there is
a satellite radio signal interference. Your radio display may display NO
SIGNAL to indicate the interference.
SIRIUSsatellite radio service:SIRIUSSatellite Radio is a
subscription based satellite radio service that broadcasts music, sports,
news and entertainment programming. A service fee is required in order
to receive SIRIUSservice. Vehicles that are equipped with a factory
installed SIRIUSSatellite Radio system include:
•Hardware and limited subscription term, which begins on the date of
sale or lease of the vehicle.
For information on extended subscription terms, the online media player
and other SIRIUSfeatures, please contact SIRIUSat 1–888–539–7474.
Note:SIRIUSreserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Satellite Radio Electronic Serial Number (ESN):This 12-digit
Satellite Serial Number is needed to activate, modify or track your
satellite radio account. You will need this number when communicating
with SIRIUS. While in Satellite Radio mode, you can view this number on
the radio display by pressing the SIRIUS and Preset 1 buttons at the
same time.
Entertainment Systems
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Radio Display Condition Action Required
ACQUIRING Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
SAT FAULT Internal module or
system failure
present.If this message does
not clear within a short
period of time, or with
an ignition key cycle,
your receiver may have
a fault. See your
authorized dealer for
service.
INVALID CHNL Channel no longer
available.This previously
available channel is no
longer available. Tune
to another channel. If
the channel was one of
your presets, you may
choose another channel
for that preset button.
UNSUBSCRIBED Subscription not
available for this
channel.Contact SIRIUSat
1–888–539–7474 to
subscribe to the
channel or tune to
another channel.
NO TEXT Artist information not
available.Artist information not
available at this time on
this channel. The
system is working
properly.
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Radio Display Condition Action Required
NO TEXT Song title information
not available.Song title information
not available at this
time on this channel.
The system is working
properly.
NO TEXT Category information
not available.Category information
not available at this
time on this channel.
The system is working
properly.
NO SIGNAL Loss of signal from
the SIRIUSsatellite
or SIRIUStower to
the vehicle antenna.You are in a location
that is blocking the
SIRIUSsignal (i.e.,
tunnel, under an
overpass, dense foliage,
etc.). The system is
working properly. When
you move into an open
area, the signal should
return.
UPDATING Update of channel
programming in
progress.No action required. The
process may take up to
three minutes.
CALL SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUSSatellite
Radio.Call SIRIUSat
1–888–539–7474 to
re-activate or resolve
subscription issues.
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Safety information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect the use of electronic devices while
driving.
Read all of the safety and operating instructions before operating the
system and retain for future reference.
Do not attempt to service, repair or modify the Family Entertainment
System (FES). See your dealer.
Do not insert foreign objects into the DVD compartment.
WARNING:Do not leave children unattended in the vehicle and
do not let children operate the system while unsupervised. If
wired headphones or auxiliary systems are used, children may become
entangled in the cords and seriously injure themselves.
WARNING:The front glass on the liquid crystal display (LCD)
flip-down screen may break when hit with a hard surface. If the
glass breaks, do not touch the liquid crystalline material. In case of
contact with skin, wash immediately with soap and water.
WARNING:The driver should not attempt to operate any
function of the DVD system while the vehicle is in motion. Give
full attention to driving and to the road. Pull off the road in a safe
place before inserting or extracting DVDs from the system. A remote
control is included in the system to allow the rear seat occupants to
operate the FES functions without distracting the driver.
Do not expose the liquid crystal display (LCD) flip-down screen
to direct sunlight or intensive ultraviolet rays for extensive
periods of time. Ultraviolet rays deteriorate the liquid crystal.
Be sure to review User Manuals for video games and video game
equipment when used as auxiliary inputs for your Family Entertainment
System (FES).
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Do not operate video games or video equipment if the power cords
and/or cables are broken, split or damaged. Carefully place cords and/or
cables where they will not be stepped on or interfere with the operation
of seats and/or compartments.
Disconnect video games and video equipment power cords and/or cables
when not in use.
Avoid touching auxiliary input jacks with your fingers. Do not blow on
them or allow them to get wet or dirty.
Do not clean any part of the DVD player with benzene, lacquer thinner,
acetone, or any other solvent.
Federal Communication Commission (FCC) Compliance
Changes or modifications not approved by Ford Lincoln-Mercury could
void user’s authority to operate the equipment. This equipment has been
tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference and radio
communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to consult the dealer or an
experienced radio/TV technician for help.
Care and service of the DVD player
Environmental extremes
DVD players which are subjected to harsh environmental conditions may
be damaged or perform at less than maximum capability. To avoid these
outcomes, whenever possible avoid exposing your DVD player to:
•extremely hot or cold temperatures.
•direct sunlight.
•high humidity.
•a dusty environment.
•locations where strong magnetic fields are generated.
Temperature extremes
When the vehicle is parked under direct sunlight or in an extremely cold
place for a long period of time, wait until the cabin temperature of the
vehicle is at normal temperature before operating the system.
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Humidity and moisture condensation
Moisture in the air will condense in the DVD player under extremely
humid conditions or when moving from a cold place to a warm one.
Moisture condensation may cause damage to the DVD and/or player. If
moisture condensation occurs, do not insert a CD or DVD into the
player. If one is already in the player, remove it. Turn the DVD player ON
to dry the moisture before inserting a DVD. This could take an hour or
more.
Foreign substances
Exercise care to prevent dirt and foreign objects from entering the DVD
player compartment. Be especially careful not to spill liquids of any kind
onto the media controls or into the system. If liquid is accidentally
spilled onto the system, immediately turn the system OFF and consult a
qualified service technician.
Cleaning the liquid crystal display (LCD) screen
Clean the display screen by applying a small amount of water or any
ammonia-based household glass cleaner directly to a soft cloth. Rub the
screen gently until the dust, dirt or fingerprints are removed. Do not
spray the screen directly with water or glass cleaning solvents. Overspray
from these fluids could drip down into the internal electronics of the
screen and cause damage. Do not apply excessive pressure while
cleaning the screen.
Cleaning DVD and CD discs
Inspect all discs for contamination before playing. If necessary, clean
discs only with an approved DVD and CD cleaner and wipe from the
center out to the edge. Do not use circular motion.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation Systemsupplement for further information.
SYNC(IF EQUIPPED)
Your vehicle may be equipped with SYNC, a hands-free communications
and entertainment system with special phone and media features. For
more information, please refer to theSYNCsupplement or to the
SYNCsection in theNavigation Systemsupplement (if equipped).
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Ambient lighting (if equipped)
Illuminates footwells and cupholders
with a choice of several colors. The
ambient lighting control switch is
located in the center console
storage area. To activate, press and
release the control to cycle through
the color choices plus the off state.
The lights come on whenever the
ignition is in either the on or accessory position.
Note:The ambient lights will stay on until the ignition is placed in the
off position and either of the front doors are opened or the accessory
delay timer expires.
BULB REPLACEMENT
Lamp assembly condensation
Exterior lamps are vented to accommodate normal changes in pressure.
Condensation can be a natural by-product of this design. When moist air
enters the lamp assembly through the vents, there is a possibility that
condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
Examples of acceptable condensation are:
•Presence of thin mist (no streaks, drip marks or droplets)
•Fine mist covers less than 50% of the lens
Examples of unacceptable moisture (usually caused by a lamp water
leak) are:
•Water puddle inside the lamp
•Large water droplets, drip marks or streaks present on the interior of
the lens
Take your vehicle to a dealer for service if any of the above conditions of
unacceptable moisture are present.
Lights
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Opening and Closing the power liftgate:
WARNING:Make sure all persons are clear of the power liftgate
area before using the power liftgate control.
WARNING:Keep keys out of reach of children. Do not allow
children to play near an open or moving power liftgate.
The liftgate will only operate with the vehicle in P (Park).
When the liftgate is being power closed, a chime will sound three times
as the liftgate begins to power close. A single chime indicates a problem
with the close request, caused by:
•the ignition is in on and the transmission is not in P (Park);
•or the battery voltage is below the minimum operating voltage;
•or the vehicle speed is at or above 3 mph (5 km/h).
If the liftgate reverses and starts to close after a open request, a fast
continuous chime indicates excessive load on the gate or a possible strut
failure. If any excessive load is removed and you still have a faster
chime, have the system serviced immediately by your authorized dealer.
Do not attempt to manually force the liftgate to travel faster than the
power system will permit. This will activate the obstacle detection
feature.
Note:Cycling the ignition prior to completely latching the liftgate could
result in damage to the liftgate and/or its power components. Make sure
the liftgate is fully latched before operating the vehicle.
Care should be exercised in starting the engine before the liftgate is fully
closed (latched). If the ignition is cycled during a liftgate power close
cycle and the liftgate is 6-10 inches (15–24 cm) from being latched, the
liftgate may reverse to the full open position. Verify that the gate is
closed before operating or moving the vehicle, especially in an enclosure,
like a garage or a parking structure. The liftgate or its components could
be damaged in an enclosure, if the liftgate is open.
When power operating the liftgate at temperatures below 32°F (0°C), the
liftgate may stop about 5 inches (12.7 cm) from the full open position.
The liftgate can be fully opened by pushing it upward to the maximum
open position.
Driver Controls
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