service FORD FLEX 2012 1.G Owners Manual

Customer Assistance 308
Reporting safety defects (U.S. only) 315
Reporting safety defects (Canada only) 315
Cleaning 316
Maintenance and Specifications 324
Engine compartment 326
Engine oil 330
Battery 334
Engine coolant 336
Fuel information 343
Air filter(s) 361
Part numbers 365
Maintenance product specifications and capacities 366
Engine data 370
Accessories 374
Ford Extended Service Plan 377
Scheduled Maintenance 381
Normal scheduled maintenance and log 387
Index 399
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including photocopying, recording or by any information storage and retrieval
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notice and without incurring obligation.
Copyright © 2011 Ford Motor Company
Table of Contents
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Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer. For more detailed information about towing a trailer, refer to
Trailer towingin theTires, Wheels and Loadingchapter.
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Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guidethat is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See yourSYNCsupplement for more information.
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Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
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Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
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WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause extensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulbs work. If any light remains on after starting the vehicle, refer to the
respective system warning light for additional information.
Service engine soon:The service
engine soon indicator light
illuminates when the ignition is first
turned to the on position to check
the bulb and to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. Normally, the service engine soon
light will stay on until the engine is cranked, then turn itself off if no
malfunctions are present. However, if after 15 seconds the service engine
soon light blinks eight times, it means that the vehicle is not ready for
I/M testing. See theReadiness for Inspection/Maintenance (I/M)
testingin theMaintenance and Specificationschapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II)in theMaintenance and Specifications
chapter. If the light is blinking, engine misfire is occurring which could
damage your catalytic converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
EFC
H
RPM x 10002
0 13
4
5
6
7
60
100
MPH
20406080
0180160 140 120
0 204080
100
120
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WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Powertrain malfunction/reduced
power:Illuminates when a
powertrain or a AWD fault has been
detected. Contact your authorized
dealer as soon as possible.
Brake system warning light:To
confirm the brake system warning
light is functional, it will
momentarily illuminate when the
ignition is turned to the on position
when the engine is not running, or in a position between on and start, or
by applying the parking brake when the ignition is turned to the on
position. If the brake system warning light does not illuminate at this
time, seek service immediately from your authorized dealer. Illumination
after releasing the parking brake indicates low brake fluid level or a
brake system malfunction and the brake system should be inspected
immediately by your authorized dealer.
WARNING:Driving a vehicle with the brake system warning
light on is dangerous. A significant decrease in braking
performance may occur. It will take you longer to stop the vehicle.
Have the vehicle checked by your authorized dealer. Driving extended
distances with the parking brake engaged can cause brake failure and
the risk of personal injury.
Anti-lock brake system:If the
ABS light stays illuminated or
continues to flash, a malfunction has
been detected, have the system
serviced immediately by your
authorized dealer. Normal braking is still functional unless the brake
warning light also is illuminated.
P!
BRAKE
ABS
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Airbag readiness:If this light fails
to illuminate when the ignition is
turned to on, continues to flash or
remains on, have the system
serviced immediately by your authorized dealer. A chime will sound if
there is a malfunction in the indicator light.
Safety belt:Reminds you to fasten
your safety belt. A Belt-Minder
chime will also sound to remind you
to fasten your safety belt. Refer to
theSeating and Safety Restraints
chapter to activate/deactivate the Belt-Minderchime feature.
Charging system:Illuminates when
the battery is not charging properly.
If it stays on while the engine is
running, there may be a malfunction
with the charging system. Contact your authorized dealer as soon as
possible. This indicates a problem with the electrical system or a related
component.
Engine oil pressure:Illuminates
when the oil pressure falls below the
normal range, refer toEngine oilin
theMaintenance and
Specificationschapter.
Engine coolant temperature:
Illuminates when the engine coolant
temperature is high. Stop the
vehicle as soon as possible, switch off the engine and let cool. Refer to
Engine coolantin theMaintenance and Specificationschapter.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
AdvanceTrac/traction control:
Illuminates when the
AdvanceTrac/traction control is
active. If the light remains on, have
the system serviced immediately, refer to theDrivingchapter for more
information.
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Remember to turn the ignition off when refueling to allow this feature to
correctly detect the added fuel.
LOW FUEL LEVEL will display when you have approximately 50 miles
(80 km), to empty. Press RESET to clear this warning message. It will
return at approximately 25 miles (40 km), 10 miles (16 km) and 0 miles
(0 km) miles to empty.
Distance to empty is calculated using a running average fuel economy,
which is based on your recent driving history of 500 miles (800 km).
This value is not the same as the average fuel economy display. The
running average fuel economy is re-initialized to a factory default value if
the battery is disconnected.
AVG MPG (L/100 km)
Average fuel economy displays your average fuel economy in miles/gallon
or liters/100 km.
If you calculate your average fuel economy by dividing distance traveled
by gallons of fuel used (liters of fuel used by 100 kilometers traveled),
your figure may be different than displayed for the following reasons:
•Your vehicle was not perfectly level during fill-up
•Differences in the automatic shut-off points on the fuel pumps at
service stations
•Variations in top-off procedure from one fill-up to another
•Rounding of the displayed values to the nearest 0.1 gallon (liter)
To determine your average highway fuel economy, do the following:
1. Drive the vehicle at least 5 miles (8 km) with the speed control
system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference.
It is important to press RESET (press RESET in order to reset the
function) after setting the speed control to get accurate highway fuel
economy readings.
For more information refer toEssentials of good fuel economyin the
Maintenance and Specificationschapter.
MPG (L/km)
This displays instantaneous fuel economy as a bar graph ranging from↓
poor economy to↑excellent economy.
Your vehicle must be moving to calculate instantaneous fuel economy.
When your vehicle is not moving, this function shows↓, one or no bars
illuminated. Instantaneous fuel economy cannot be reset.
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LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle has low tire pressure. Refer toInflating your tiresin theTires,
Wheels and Loadingchapter.
TIRE PRESSURE MONITOR FAULT— Displayed when the Tire
Pressure Monitoring System is malfunctioning. If the warning stays on or
continues to come on, contact your authorized dealer as soon as
possible.
TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use. For more
information on how the system operates under these conditions, refer to
Tire Pressure Monitoring System (TPMS)in theTires, Wheels and
Loadingchapter. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
POWER STEERING ASSIST FAULT— The power steering system
has disabled power steering assist due to a system error; service is
required.
SERVICE POWER STEERING— The power steering system has
detected a condition that requires service.
SERVICE POWER STEERING NOW— The power steering system
has detected a condition that requires service immediately.
ENGINE OIL CHANGE SOON— Displayed when the engine oil life
remaining is 5% to 1%.
OIL CHANGE REQUIRED— Displayed when the oil life left reaches
0%.
INTKEY COULD NOT PROGRAM— Displayed when an attempt is
made to program a fifth integrated key to the remote key entry system.
For more information on integrated key, refer to theLocks and Security
chapter in this manual.
ADVANCETRAC OFF— Displayed briefly when the system has been
disabled.
ADVANCETRAC ON— Displayed briefly when the system has been
enabled.
TRACTION CONTROL ON— Displayed briefly when the system has
been enabled.
TRACTION CONTROL OFF— Displayed briefly when the system has
been disabled.
TRAILER SWAY REDUCE SPEED (if equipped)— Displayed when
the trailer sway control has detected trailer sway. For more information,
refer to theDrivingchapter for more information.
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