maintenance FORD FLEX 2012 1.G Service Manual

Severe climates
If you drive in extremely cold climates:
•It may be necessary to increase the coolant concentration
above 50%.
•NEVER increase the coolant concentration above 60%.
•
A coolant concentration of 60% will provide improved freeze
point protection. Increased engine coolant concentrations above
60% will decrease the overheat protection characteristics of the
engine coolant and may cause engine damage.
•If available, refer to the chart on the coolant container to
ensure the coolant concentration in your vehicle will provide
adequate freeze protection at the temperatures in which you
drive in the winter months.
If you drive in extremely hot climates:
•It is still necessary to maintain the coolant concentration
above 40%.
•NEVER decrease the coolant concentration below 40%.
•Decreased engine coolant concentrations below 40% will
decrease the corrosion/freeze protection characteristics of the
engine coolant and may cause engine damage.
•If available, refer to the chart on the coolant container to
ensure the coolant concentration in your vehicle will provide
adequate protection at the temperatures in which you drive.
Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system
and engine protection.
Engine fluid temperature management (EcoBoost™ engine only)
Your vehicle has been designed to pull a trailer, but because of the added
load, the vehicle’s engine may temporarily reach higher temperatures
during severe operating conditions such as ascending a long or steep
grade while pulling a trailer in hot ambient temperatures.
At this time, you may notice your engine coolant temperature gauge
needle move toward the H and the POWER REDUCED TO LOWER
TEMP message may appear on the message center.
You may notice a reduction in the vehicle’s speed caused by reduced
engine power. Your vehicle has been designed to enter this mode if
Maintenance and Specifications
340
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

certain high temperature/high load conditions take place in order to
manage the engine’s fluid temperatures. The amount of speed reduction
will depend on the vehicle loading, towing, grade, ambient temperature,
and other factors. If this occurs, there is no need to pull off the road.
The vehicle can continue to be driven while this message is active.
WARNING:To reduce the risk of collision and injury, be
prepared that the vehicle speed may reduce and the vehicle may
not be able to accelerate with full power until the fluid temperatures
reduce.
The air conditioning may also cycle on and off during severe operating
conditions to protect overheating of the engine. When the engine coolant
temperature decreases to a more normal operating temperature, the air
conditioning will turn on once again.
If you notice any of the following:
•the engine coolant temperature gauge moves fully into the red (hot)
area
•the coolant temperature warning light illuminates
•the service engine soon indicator illuminates
1. Pull off the road as soon as safely possible and place the vehicle in P
(Park).
2. Leave the engine running until the coolant temperature gauge needle
moves away from the H range. After several minutes, if this does not
happen, follow the remaining steps.
3. Turn the engine off and wait for it to cool before checking the coolant
level.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
4. If the coolant level is normal, you may restart your engine and
continue on.
5. If the coolant is low, add coolant, restart the engine and take your
vehicle to an authorized dealer. SeeAdding engine coolantin this
chapter for more information.
Refer to fail-safe cooling for additional information.
Maintenance and Specifications
341
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

What you should know about fail-safe cooling
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The “fail-safe” distance depends on ambient temperatures, vehicle load
and terrain.
How fail-safe cooling works
If the engine begins to overheat:
•The engine coolant temperature gauge will move to the red (hot)
area.
•The coolant temperature warning light
will illuminate.
•The service engine soon
indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to
increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
When fail-safe mode is activated
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
Maintenance and Specifications
342
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

WARNING:Fail-safe mode is for use during emergencies only.
Operate the vehicle in fail-safe mode only as long as necessary to
bring the vehicle to rest in a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have limited power, will not be
able to maintain high-speed operation, and may completely shut down
without warning, potentially losing engine power, power steering assist,
and power brake assist, which may increase the possibility of a crash
resulting in serious injury.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
5. Re-start the engine and take your vehicle to an authorized dealer.
Driving the vehicle without repairing the engine problem
increases the chance of engine damage. Take your vehicle to an
authorized dealer as soon as possible.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.
WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
Important safety precautions
WARNING:Do not overfill the fuel tank. The pressure in an
overfilled tank may cause leakage and lead to fuel spray and fire.
WARNING:The fuel system may be under pressure. If you hear
a hissing sound near the fuel filler door, do not refuel until the
sound stops. Otherwise, fuel may spray out, which could cause serious
personal injury.
WARNING:Automotive fuels can cause serious injury or death
if misused or mishandled.
WARNING:Gasoline may contain benzene, which is a
cancer-causing agent.
Maintenance and Specifications
343
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Observe the following guidelines when handling automotive fuel:
•Extinguish all smoking materials
and any open flames before
refueling your vehicle.
•Always turn off the vehicle before
refueling.
•Automotive fuels can be harmful
or fatal if swallowed. Fuel such as gasoline is highly toxic and if
swallowed can cause death or permanent injury. If fuel is swallowed,
call a physician immediately, even if no symptoms are immediately
apparent. The toxic effects of fuel may not be visible for hours.
•Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind
can lead to eye and respiratory tract irritation. In severe cases,
excessive or prolonged breathing of fuel vapor can cause serious
illness and permanent injury.
•Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes,
remove contact lenses (if worn), flush with water for 15 minutes and
seek medical attention. Failure to seek proper medical attention could
lead to permanent injury.
•Fuels can also be harmful if absorbed through the skin. If fuel is
splashed on the skin and/or clothing, promptly remove contaminated
clothing and wash skin thoroughly with soap and water. Repeated or
prolonged skin contact with fuel liquid or vapor causes skin irritation.
•Be particularly careful if you are taking “Antabuse” or other forms of
disulfiram for the treatment of alcoholism. Breathing gasoline vapors,
or skin contact could cause an adverse reaction. In sensitive
individuals, serious personal injury or sickness may result. If fuel is
splashed on the skin, promptly wash skin thoroughly with soap and
water. Consult a physician immediately if you experience an adverse
reaction.
WARNING:When refueling always shut the engine off and
never allow sparks or open flames near the filler neck. Never
smoke while refueling. Fuel vapor is extremely hazardous under certain
conditions. Care should be taken to avoid inhaling excess fumes.
WARNING:The flow of fuel through a fuel pump nozzle can
produce static electricity, which can cause a fire if fuel is
pumped into an ungrounded fuel container.
Maintenance and Specifications
344
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Refueling
WARNING:Fuel vapor burns violently and a fuel fire can cause
severe injuries. To help avoid injuries to you and others:
•Read and follow all the instructions on the pump island;
•Turn off your engine when you are refueling;
•Do not smoke if you are near fuel or refueling your vehicle;
•Keep sparks, flames and smoking materials away from fuel;
•Stay outside your vehicle and do not leave the fuel pump unattended
when refueling your vehicle — this is against the law in some places;
•Keep children away from the fuel pump; never let children pump
fuel.
•Do not use personal electronic devices while refueling. It can ignite
fuel vapors.
Use the following guidelines to avoid electrostatic charge build-up when
filling an ungrounded fuel container:
•Place approved fuel container on the ground.
•DO NOT fill a fuel container while it is in the vehicle (including the
cargo area).
•Keep the fuel pump nozzle in contact with the fuel container while
filling.
•DO NOT use a device that would hold the fuel pump handle in the fill
position.
Easy Fuel“no cap” fuel system
Your fuel tank is equipped with an Easy Fuel“no cap” fuel filler system.
This allows you to simply open the fuel filler door and insert the fuel
filler nozzle into the fuel system. The Easy Fuelsystem is self-sealing
and protected against dust, dirt, water and snow/ice.
When fueling your vehicle:
1. Turn the engine off.
2. Open the fuel filler door.
3. Slowly insert the fuel filler nozzle fully into the fuel system, and leave
the nozzle fully inserted until you are done pumping. Pump fuel as
normal.
Maintenance and Specifications
345
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

4. After you are done pumping fuel, slowly remove the fuel filler
nozzle—allow about five seconds after pumping fuel before removing the
fuel filler nozzle. This allows residual fuel to drain back into the fuel tank
and not spill onto the vehicle.
Note:A fuel spillage concern may occur if overfilling the fuel tank. Do
not overfill the tank to the point that the fuel is able to bypass the fuel
filler nozzle. The overfilled fuel may run down the drain located below
and in front of the fuel filler door.
If the check fuel fill inlet lamp or CHECK FUEL FILL INLET message
comes on, the fuel fill inlet may not have properly closed. The inlet may
have stuck open or debris may be preventing the inlet from fully closing.
At the next opportunity, safely pull off the road, turn off the engine,
open the fuel filler door and remove any visible debris from the fuel fill
opening. Insert either the fuel fill nozzle or the fuel fill funnel (see
Refilling with a portable fuel containerfor funnel location) provided
with the vehicle several times to dislodge any debris and/or allow the
inlet to close properly. If this action corrects the problem, the check fuel
fill inlet lamp or CHECK FUEL FILL INLET message may not reset
immediately. It may take several driving cycles for the check fuel fill inlet
lamp or CHECK FUEL FILL INLET message to turn off. A driving cycle
consists of an engine start-up (after four or more hours with the engine
off) followed by city/highway driving. Continuing to drive with the check
fuel fill inlet lamp or CHECK FUEL FILL INLET message on may cause
the service engine soon lamp to turn on as well.
WARNING:The fuel system may be under pressure. If you hear
a hissing sound near the fuel filler door (Easy Fuel“no cap”
fuel system), do not refuel until the sound stops. Otherwise, fuel may
spray out, which could cause serious personal injury.
Choosing the right fuel
Use only UNLEADED fuel or UNLEADED fuel blended with a maximum
of 10% ethanol. Do not use fuel ethanol (E85), diesel, methanol, leaded
fuel or any other fuel. The use of leaded fuel is prohibited by law and
could damage your vehicle.
Your vehicle was not designed to use fuel or fuel additives with metallic
compounds, including manganese-based additives.
Note:Use of any fuel other than those recommended may cause
powertrain damage, a loss of vehicle performance, and repairs may not
be covered under warranty.
Maintenance and Specifications
346
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Octane recommendations
3.5L V6 engine
“Regular” unleaded gasoline with a
pump (R+M)/2 octane rating of 87 is
recommended. Some stations offer
fuels posted as “Regular” with an
octane rating below 87, particularly
in high altitude areas. Fuels with octane levels below 87 are not
recommended.
3.5L V6 EcoBoost engine
“Regular” unleaded gasoline with a pump (R+M)/2 octane rating of 87 is
recommended. Some stations offer fuels posted as “Regular” with an
octane rating below 87, particularly in high altitude areas. Fuels with
octane levels below 87 are not recommended. Premium fuel will provide
improved performance and is recommended for severe duty usage such
as trailer tow.
Do not be concerned if your engine sometimes knocks lightly. However, if
it knocks heavily while you are using fuel with the recommended octane
rating, see your authorized dealer to prevent any engine damage.
Fuel quality
If you are experiencing starting, rough idle or hesitation driveability
problems during a cold start, try a different brand of unleaded gasoline.
If the problems persist, see your authorized dealer.
Do not add aftermarket fuel additive products to your fuel tank. It
should not be necessary to add any aftermarket products to your fuel
tank if you continue to use high quality fuel of the recommended octane
rating. These products have not been approved for your engine and
could cause damage to the fuel system. Repairs to correct the effects of
using an aftermarket product in your fuel may not be covered by your
warranty.
Many of the world’s automakers approved the World-Wide Fuel Charter
that recommends gasoline specifications to provide improved
performance and emission control system protection for your vehicle.
Gasolines that meet the World-Wide Fuel Charter should be used when
available. Ask your fuel supplier about gasolines that meet the
World-Wide Fuel Charter.
87(R+M)/2 METHOD
Maintenance and Specifications
347
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Cleaner air
Ford endorses the use of reformulated “cleaner-burning” gasolines to
improve air quality, per the recommendations in theChoosing the right
fuelsection.
Running out of fuel
Avoid running out of fuel because this situation may have an adverse
effect on powertrain components.
If you have run out of fuel:
•You may need to cycle the ignition from off to on several times after
refueling to allow the fuel system to pump the fuel from the tank to
the engine. With keyless ignition, just start the engine. Crank time will
be longer than usual.
•Normally, adding 1 gallon (3.8L) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8L) may be required.
•The service engine soon
indicator may come on. For more
information on the service engine soon indicator, refer toWarning
lights and chimesin theInstrument Clusterchapter.
Refilling with a portable fuel container
With the Easy Fuel“no cap” fuel system, use the following directions
when filling from a portable fuel container:
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuelsystem. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, which could result in serious
personal injury.
WARNING:Do not try to pry open or push open the Easy Fuel
system with foreign objects. This could damage the fuel system
and its seal and cause injury to you or others.
When filling the vehicle’s fuel tank from a portable fuel container, use the
funnel included with the vehicle.
Maintenance and Specifications
348
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

1. After lifting the carpeted floor
panel, locate the white plastic
funnel. It is attached to the rear,
lower edge of the spare tire
compartment.
2. Slowly insert the funnel into the
Easy Fuelsystem.
3. Fill the vehicle with fuel from the portable fuel container.
4. When done, clean the funnel or properly dispose of it. Extra funnels
can be purchased from your authorized dealer if you choose to dispose
of the funnel.Do notuse aftermarket funnels; they will not work with
the Easy Fuelsystem and can damage it. The included funnel has been
specially designed to work safely with your vehicle.
ESSENTIALS OF GOOD FUEL ECONOMY
Measuring techniques
Your best source of information about actual fuel economy is you, the
driver. You must gather information as accurately and consistently as
possible. Fuel expense, frequency of fill-ups or fuel gauge readings are NOT
accurate as a measure of fuel economy. We do not recommend taking fuel
economy measurements during the first 1,000 miles (1,600 km) of driving
(engine break-in period). You will get a more accurate measurement after
2,000 miles–3,000 miles (3,000 km–5,000 km).
Filling the tank
The advertised fuel capacity of the fuel tank on your vehicle is equal to
the rated refill capacity of the fuel tank as listed in theMaintenance
product specifications and capacitiessection of this chapter.
Maintenance and Specifications
349
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)