warning FORD FLEX 2013 1.G Owners Manual

•SOUND: Touch the word to access the Sound menu where you can make
adjustments to settings such as: Bass, Treble, Midrange, Balance and
Fade, THX Deep Note Demo (if equipped), DSP (if equipped),
Occupancy Mode (if equipped), and Speed Compensated Volume settings.
•Hazard flasher: Press the button to turn the hazard flashers on or off.
Cleaning the Touchscreen Display
Clean the display with a clean, soft cloth such as one used for cleaning
glasses. If dirt or finger prints are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray alcohol onto the display. Do
not use detergent or any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
aren’t able to answer on your own.
Monday-Saturday, 8:30 am-8pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
Safety information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
•Do not attempt to service or repair SYNC. See your authorized
dealer.
•Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
454MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Other features such as text messaging using Bluetooth and automatic
phonebook download are phone-dependent features. To check your phone’s
compatibility, refer to your phone’s user manual and visit
www.SYNCMyRide.com or www.syncmaroute.ca.
Pairing Your Phone for the First Time
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
The first thing you must do to use the phone features of SYNC is to pair
your Bluetooth-enabled cellular phone with SYNC. This allows you to use
your phone in a hands-free manner.
1. Touch Add Phone in the upper left corner of the touchscreen.
2. When prompted, select Add.
3. Select Add Device.
4. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
5. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
6. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
MyFord Touch™491
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

SYNC Services Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel controls. When
prompted, say any of the following commands:
“SYNC SERVICES”
“Cancel route”
“Navigation voice off”
“Navigation voice on”
“Next turn”
“Route status”
“Route summary”
“Services”
“Update route”
“Help”
SIRIUS Travel Link (If Equipped and If Activated)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Note:In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
Note:A paid subscription is required to access and use these features.
Go to www.siriusxm.com/travellink for more information.
Note:Visit www.siriusxm.com/traffic# and click on “Coverage map and
details” for a complete listing of all traffic areas covered by SIRIUS Travel
Link.
Note:Neither SIRIUS nor Ford is responsible for any errors or
inaccuracies in the SIRIUS Travel Link services or its use in vehicles.
502MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Calendar
Press the information button, then select Calendar. You can
view the current calendar by day, week or month.
911 Assist™ (If Equipped)
WARNING:Unless the 911 Assist setting is set on prior to a crash,
the system will not dial for help which could delay response time,
potentially increasing the risk of serious injury or death after a crash.
WARNING:Do not wait for 911 Assist to make an emergency call if
you can do it yourself. Dial emergency services immediately to avoid
delayed response time which could increase the risk of serious injury or
death after a crash. If you do not hear 911 Assist within five seconds of
the crash, the system or phone may be damaged or non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note:SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note:If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
•For information on airbag deployment, refer to theSupplementary
Restraints Systemchapter.
506MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist™ hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health Report
only monitors certain systems that are electronically monitored by the
vehicle and will not monitor or report the status of any other system, (i.e.,
brake lining wear). Failure to perform scheduled maintenance and
regularly inspect your vehicle may result in vehicle damage and serious
injury.
Note:Your Vehicle Health Report feature requires activation prior to use.
Visit www.SYNCMyRide.com to register. There is no fee or subscription
associated with Vehicle Health Report, but you must register to use this
feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
508MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

WARNING:Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change system
settings or enter data non-verbally (using your hands) while driving.
Stop the vehicle in a safe and legal manner before attempting these
operations. This is important since while setting up or changing some
functions you might be required to distract your attention away from
the road and remove your hands from the wheel.
General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
attempting to access a function of the system requiring prolonged
attention. Even occasional short scans to the screen may be hazardous if
your attention has been diverted away from your driving task at a critical
time.
Volume Setting
Do not raise the volume excessively. Keep the volume at a level where
you can still hear outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause an accident.
Use of Speech Recognition Functions
Speech recognition software is inherently a statistical process which is
subject to errors. It is your responsibility to monitor any speech
recognition functions included in the system and address any errors.
Navigation Features
Any navigation features included in the system are intended to provide
turn by turn instructions to get you to a desired destination. Please make
certain all persons using this system carefully read and follow
instructions and safety information fully.
Appendices539
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

TERMS AND CONDITIONS
License Limitations on Use:You agree that your license to use this
Data is limited to and conditioned on use for solely personal,
noncommercial purposes, and not for service bureau, timesharing or
other similar purposes. Except as otherwise set forth herein, you agree
not to otherwise reproduce, copy, modify, decompile, disassemble or
reverse engineer any portion of this Data, and may not transfer or
distribute it in any form, for any purpose, except to the extent permitted
by mandatory laws.
License Limitations on Transfer:Your limited license does not allow
transfer or resale of the Data, except on the condition that you may
transfer the Data and all accompanying materials on a permanent basis if:
(a) you retain no copies of the Data; (b) the recipient agrees to the
terms of this End User License Agreement; and (c) you transfer the Data
in the exact same form as you purchased it by physically transferring the
original media (e.g., the CD-ROM or DVD you purchased), all original
packaging, all Manuals and other documentation. Specifically, Multi-disc
sets may only be transferred or sold as a complete set as provided to you
and not as a subset thereof.
Additional License Limitations:Except where you have been
specifically licensed to do so by NT in a separate written agreement, and
without limiting the preceding paragraph, your license is conditioned on
use of the Data as prescribed in this agreement, and you may not (a) use
this Data with any products, systems, or applications installed or
otherwise connected to or in communication with vehicles capable of
vehicle navigation, positioning, dispatch, real time route guidance, fleet
management or similar applications; or (b) with, or in communication
with, including without limitation, cellular phones, palmtop and handheld
computers, pagers, and personal digital assistants or PDAs.
WARNING:This Data may contain inaccurate or incomplete
information due to the passage of time, changing circumstances,
sources used and the nature of collecting comprehensive geographic
Data, any of which may lead to incorrect results.
No Warranty:This Data is provided to you “as is”, and you agree to use
it at your own risk. NT and its licensors (and their licensors and
suppliers) make no guarantees, representations or warranties of any kind,
express or implied, arising by law or otherwise, including but not limited
to, content, quality, accuracy, completeness, effectiveness, reliability,
fitness for a particular purpose, usefulness, use or results to be obtained
from this Data, or that the Data or server will be uninterrupted or error
free.
546Appendices
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND
THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.” NEITHER
GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES,
EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE
THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE
COMPANIES’ RESPECTIVE SERVERS OR, IN THE CASE OF GRACENOTE,
CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE
DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE OR THAT THE FUNCTIONING
OF THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT OBLIGATED TO PROVIDE YOU
WITH ANY ENHANCED OR ADDITIONAL DATA TYPES THAT
GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME. GRACENOTE
DISCLAIM ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE
SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY
REASON WHATSOEVER.
Gracenote 2007
FCC ID: KMHSYNCG2 IC: 1422A-SYNCG2
This device complies with Part 15 of the FCC Rules and with RSS-210 of
Industry Canada. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
WARNING:Changes or modifications not expressively approved by
the party responsible for compliance could void the user’s authority
to operate the equipment. The term “IC:” before the radio certification
number only signifies that Industry Canada technical specifications were
met.
The antenna used for this transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
550Appendices
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Brakes ........................................ 223
anti-lock ................................... 224
anti-lock brake system (ABS)
warning light ........................... 224
brake warning light ................ 224
fluid, checking and adding .... 317
fluid, refill capacities .............. 371
fluid, specifications ................. 371
lubricant specifications .......... 371
parking .................................... 224
shift interlock .......................... 214
trailer ....................................... 272
C
Capacities for refilling fluids .... 371
Cargo net ................................... 260
CD .............................. 140, 144, 146
CD player .......................... 138, 482
CD voice commands ................. 482
Cell phone use ............................ 16
Changing a tire ......................... 362
Child safety restraints .......... 29, 31
Child safety seats
attaching with tether straps .... 31
automatic locking mode
(retractor) ................................. 39
LATCH ....................................... 29
Child safety seats - booster
seats ............................................. 22
Cleaning the touchscreen ........ 454
Cleaning your vehicle ............... 330
engine compartment .............. 332
instrument panel .................... 334
interior ..................................... 333
plastic parts ............................ 331
washing .................................... 330
waxing ..................................... 332wheels ...................................... 335
wiper blades ............................ 333
Climate control (see Air
conditioning or Heating) .......... 153
Climate voice commands ......... 520
Clock .................................. 140, 510
Collision Warning System ......... 254
Compass Display ....................... 121
Console ...................................... 192
overhead .................................. 194
rear .......................................... 192
Coolant
checking and adding .............. 308
refill capacities ........................ 371
specifications .......................... 371
Cooler ........................................ 193
Cross Traffic Alert .................... 249
Cruise control ........................... 239
Customer Assistance ................ 281
Ford Extended Service
Plan .................................. 380, 383
Getting assistance outside the
U.S. and Canada ..................... 290
Getting roadside assistance ... 281
Getting the service
you need ................................. 286
Ordering additional owner’s
literature ................................. 292
Utilizing the
Mediation/Arbitration
Program ................................... 290
Customizing your
home screen .............................. 453
D
Defrost ....................... 153, 155, 157
rear window ............................ 161
552Index
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Gauges ............................... 110–111
odometer ................................. 121
trip odometer .......................... 121
H
Hazard flashers ......................... 282
HD Radio™ ............................... 469
Headlamps
aiming ...................................... 324
bulb specifications .................. 329
flash to pass .............................. 98
high beam ................................. 98
replacing bulbs ....................... 326
Head restraints ......................... 164
Heating ...................... 153, 155, 157
Help ............................................ 518
Homelink wireless control
system ........................................ 184
Home screen ............................. 453
Hood .......................................... 304
How to use voice commands ... 459
I
Ignition ............................... 196, 370
Illuminated visor mirror ... 107–108
Information displays ................. 117
Infotainment display ................. 457
Inspection/maintenance (I/M)
testing ........................................ 209
Instrument panel
cleaning ................................... 334
cluster ...................................... 111
Intelligent Access Key ................ 63
J
Jack ............................................ 362positioning ............................... 362
storage ..................................... 362
Joining two calls
(multiparty/conference call) .... 412
Jump-starting your vehicle ...... 283
K
Keyless entry system
autolock ..................................... 78
keypad ....................................... 84
locking and unlocking doors .... 85
programming entry code ......... 84
Keys ....................................... 63, 86
positions of the ignition ......... 196
L
Lamps
bulb replacement
specifications chart ................ 329
headlamps, flash to pass .......... 98
interior lamps ......................... 102
replacing bulbs ....................... 326
LATCH anchors ........................... 29
Liftgate .................................. 80–81
Lights, warning and indicator .. 111
Listening to music .................... 465
Loading pictures ....................... 510
Load limits ................................. 261
Locks
autolock ..................................... 78
childproof .................................. 35
doors .......................................... 76
Lubricant specifications ........... 371
Lug nuts .................................... 368
M
Making and receiving calls ....... 492
554Index
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)