maintenance schedule FORD FLEX 2015 1.G Owners Manual

MyFord Touch® (If Equipped) 442
Privacy Information...................................448
Voice recognition.....................................450
Listening to music....................................454
Phone features.......................................475
Information Menu.....................................483
Settings............................................495
Climatefeatures......................................507
Navigation system.....................................510
Appendices 528
Scheduled Maintenance 546
Normal scheduled maintenance and log.....................551
Index 563
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2014
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FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
Introduction15
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For more information regarding the interval at which you should replace
the cabin air filter, see theScheduled Maintenancechapter.
For additional cabin air filter information, or to replace the filter, see an
authorized dealer.
REMOTE START (IF EQUIPPED)
The remote start feature allows you to pre-condition the interior of your
vehicle. The climate control system works to achieve comfort according
to your previous settings.
Note:You cannot adjust the system during remote start operation.
Turn the ignition on to return the system to its previous settings. You
can now make adjustments normally, but you need to turn certain
vehicle-dependent features back on, such as:
•Heated seats.
•Cooled seats.
•Heated steering wheel.
•Heated mirrors.
•Heated rear window.
You can adjust the default remote start settings using the information
display controls. See theInformation Displayschapter.
Manual Climate Systems
In hot weather, the climate control system is set to MAX A/C.
In moderate weather, the system either heats or cools (based on
previous settings). The rear defroster and heated mirrors are not
automatically turned on.
In cold weather, maximum heat is provided in floor/defrost mode. The
rear defroster and heated mirrors are automatically turned on.
Automatic Settings
In hot weather, the system is set to 72°F (22°C). The cooled seats are set
to high (if available, and selected to AUTO in the information display).
In moderate weather, the system either heats or cools (based on
previous settings). The rear defroster, heated mirrors and heated seats
do not automatically turn on.
In cold weather, the system is set to 72°F (22°C). The heated seats are
set to high (if available, and selected to AUTO in the information
display). The rear defroster and heated mirrors automatically turn on.
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If the engine falls below 350 RPM while the cooled seats are on, the
feature will turn itself off. You will need to reactivate it.
Note:When the heated or cooled front seat is active, you will be able to
hear the fan operating inside the seat. This is normal.
Climate Controlled Seat Air Filter Replacement (If Equipped)
The climate controlled seat system includes air filters. You must replace
them periodically. See thescheduled maintenance information.
Locate the filters under each front seat and access them from the
second-row foot-well area. Move the front seats all the way forward and
to the full up positions to ease access.
To remove an air filter:
1. Turn the vehicle off.
2. Push up on the outside rigid edge
of the filter and rotate
counterclockwise once the tabs are
released, then remove the filter.
To install a filter:
1. First, position the filter in its
housing making sure that the far
forward end is all the way up in the
housing.
2. Push in on the center of the
outside edge of the filter and rotate
up into the housing until it clips
into position.
160Seats
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EMISSION CONTROL SYSTEM
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
WARNING:Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment. If you
smell exhaust fumes inside your vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you smell exhaust fumes.
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with applicable
exhaust emission standards. To make sure that the catalytic converter and
other emission control components continue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inScheduled Maintenance Information
performed according to the specified schedule.
The scheduled maintenance items listed inScheduled Maintenance
Informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft® or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
196Fuel and Refueling
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive your vehicle at least 1000 miles
(1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•See the instructions included with towing accessories for the proper
installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. See your
scheduled maintenance information.
•If you use a rental trailer, follow the instructions the rental agency
gives you.
For load specification terms found on the tire label and Safety
Compliance label and for instructions on calculating your vehicle’s load,
refer toLoad limitin theLoad Carryingchapter.
Remember to account for the trailer tongue weight as part of your
vehicle load when calculating the total vehicle weight.
Trailer Towing Connector (Vehicles with a Trailer Towing Package
and 7–Pin Connector)
When attaching the trailer wiring connector to
your vehicle, only use a proper fitting connector
that works with the vehicle and trailer functions. If
your vehicle has a trailer towing package, it may
have a 7–pin connector. Some connectors may
have the SAE J2863 logo, which confirms that it is
the proper wiring connector and works correctly
with your vehicle.
Color Function
1. Yellow Left turn signal and stop lamp
2. White Ground (-)
3. Blue Electric brakes
4. Green Right turn signal and stop lamp
5. Orange Battery (+)
6. Brown Running lights
7. Grey Reverse lights
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BREAKING-IN
You need to break in new tires for approximately 300 miles
(480 kilometers). During this time, your vehicle may exhibit some unique
driving characteristics. Avoid driving too fast during the first 1000 miles
(1600 kilometers). Vary your speed frequently and change up through
the gears early. Do not labor the engine. Do not tow during the first
1000 miles (1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things, such as how you drive, the
conditions you drive under and how you maintain your vehicle.
There are some things to keep in mind that may improve your fuel economy:
•Accelerate and slow down in a smooth, moderate fashion.
•Drive at steady speeds without stopping.
•Anticipate stops; slowing down may eliminate the need to stop.
•Combine errands and minimize stop-and-go driving.
•Close the windows for high-speed driving.
•Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Keep the tires properly inflated and use only the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduled maintenance.
There are also some things you may not want to do because they may
reduce your fuel economy:
•Sudden or hard accelerations.
•Rev the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on cold mornings.
•Use the air conditioner or front defroster.
•Use the speed control in hilly terrain.
•Rest your foot on the brake pedal while driving.
•Drive a heavily loaded vehicle or tow a trailer.
•Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for
every 400 pounds [180 kilograms] of weight carried).
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to perform
all warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft
parts, or remanufactured or other parts that are authorized by Ford.
Away from Home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com.
These are some of the items that can be found online:
•U.S. Dealer Locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
276Customer Assistance
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers who
are there to help you with their professional servicing expertise. We believe
that their specially trained technicians are best qualified to service your
vehicle properly and expertly. They are supported by a wide range of
highly specialized tools developed specifically for servicing your vehicle.
To help you service your vehicle, we provideScheduled Maintenance
Informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift toP(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to positionP(Park) .
2. Block the wheels.
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Adding Engine Oil
Note:Do not remove the filler cap when the engine is running.
Note:Do not add engine oil further than the MAX mark. Oil levels above
the MAX mark may cause engine damage.
Only use oils certified for gasoline engines by the
American Petroleum Institute (API). An oil with this
trademark symbol conforms to the current engine and
emission system protection standards and fuel
economy requirements of the International Lubricants
Specification Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets Ford specifications. SeeCapacities and
Specificationsfor more information.
3. Wipe off any spilled oil.
4. Replace the filler cap. Turn it until you feel a strong resistance.
ENGINE COOLANT CHECK
Checking the Engine Coolant
The concentration and level of engine coolant should be checked at the
intervals listed inScheduled Maintenance Information.
Note:Make sure that the level is between the MIN and MAX marks on
the coolant reservoir.
Note:Coolant expands when it is hot. The level may extend beyond the
MAX mark.
If the level is at the MIN mark, below the MIN mark, or empty, add
coolant immediately. SeeAdding Engine Coolantin this chapter.
The coolant concentration should be maintained within 48% to 50%, which
equates to a freeze point between -30°F (-34°C) and -34°F (-37°C).
Note:For best results, coolant concentration should be tested with a
refractometer such as Robinair Coolant and Battery Refractometer
75240. We do not recommend the use of hydrometers or coolant test
strips for measuring coolant concentrations.
Note:Automotive fluids are not interchangeable; do not use engine
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
298Maintenance
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