FORD FLEX 2016 1.G Repair Manual

USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for
a Ford-approved remote start system.
MYKEY TROUBLESHOOTING Potential Causes
Condition
I cannot create a MyKey. •The key or transmitter used to start the
vehicle does not have admin privileges.
• The key or transmitter used to start the
vehicle is the only admin key (there always
has to be at least one admin key).
• Vehicles with keyless start: The keyless
start transmitter is not placed in the backup
position. See Starting a Gasoline Engine
(page 148).
• SecuriLock passive anti-theft system is
disabled or in unlimited mode.
• The key or transmitter used to start your
vehicle does not have admin privileges.
• No MyKeys are created. See
Creating a
MyKey (page 55).
I cannot program the configurable
settings.
•The key or transmitter used to start your
vehicle does not have admin privileges.
• No MyKeys are created. See
Creating a
MyKey (page 55).
I cannot clear the MyKeys.
Purchase a new key from an authorized dealer.
I lost the only admin key.
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Flex (), enUSA, First Printing MyKey
™

Potential Causes
Condition
Program a spare key. See Passive Anti-Theft
System (page 70).
I lost a key.
MyKey distances do not accumulate.
•The MyKey user is not using the MyKey.
• An admin key holder cleared the MyKeys
and created new MyKeys.
• The key system has been reset.
• An admin transmitter is present at vehicle
start.
• No MyKeys are created. See
Creating a
MyKey (page 55).
No MyKey functions with the keyless
entry transmitter.
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Flex (), enUSA, First Printing MyKey
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LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
Unlock.
A
Lock.
B
Remote Control
You can use the remote control at any
time.
Unlocking the Doors (Two-Stage
Unlock) Press the button to unlock the
driver door.
Press the button again within
three seconds to unlock all doors. The
direction indicators will flash. Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators will flash twice to indicate a
change to the unlocking mode. Driver door
mode only unlocks the driver door when
you press the unlock button once. All door
mode unlocks all doors when you press
the unlock button once. The unlocking
mode applies to the remote control,
keyless entry keypad and intelligent
access.
Locking the Doors
Press the button to lock all
doors. The direction indicators
will flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the direction indicators will
flash if all the doors and the liftgate are
closed.
Note: If any door or the liftgate is open, or
if the hood is open on vehicles with an
anti-theft alarm or remote start, the horn
will sound twice and the direction indicators
will not flash.
Locking and Unlocking the Doors
with the Key Blade
Locking with the Key
Turn the top of the key toward the front of
your vehicle.
Unlocking with the Key
Turn the top of the key toward the rear of
your vehicle.
Note: If the child safety locks are on and
you pull the interior handle, you will only
turn off the emergency locking, not the child
safety lock. You can only open the doors
using the external door handle.
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Flex (), enUSA, First Printing LocksE224861
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B E138629 E138623

Opening a Rear Door From the
Inside
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
Activating Intelligent Access (If
Equipped)
The intelligent access key must be within
3 ft (1 m)
of your vehicle.
At a Door
Pull a front exterior door handle to unlock
and open the door. Do not touch the lock
sensor on the front of the handle. The locking sensors are on the front door
handles.
Touch the locking area on the front of the
door handle to lock your vehicle. There is
a brief delay before you can unlock your
vehicle again.
Note:
Keep the door handle clean to make
sure the system operates correctly.
Note: Your vehicle does not automatically
lock. If you do not touch a locking sensor
your vehicle will remain unlocked. At the Liftgate
Press the exterior liftgate release button
on the top of the liftgate pull-cup handle.
See
Manual Liftgate (page 63).
Smart Unlocks for Integrated
Keyhead Transmitter
(If Equipped)
This helps to prevent you from locking
yourself out of your vehicle if the key is still
in the ignition.
When you open one of the front doors and
lock your vehicle with the power door lock
control, all the doors will lock then unlock
and the horn will sound twice if the key is
still in the ignition.
You can still lock your vehicle with the key
in the ignition by either:
• Using the keyless entry keypad with the
driver door closed.
• Pressing the lock button on the remote
control even if the doors are not closed.
If both front doors are closed, you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not.
Smart Unlocks for Intelligent
Access Keys
(If Equipped)
This helps to prevent you from locking your
key inside the passenger compartment or
rear cargo area.
When you electronically lock your vehicle
with any door open, transmission in park
(P) and the ignition off, the system will
search for an intelligent access key in the
passenger compartment after you close
the last door. If the system finds a key, all
of the doors will immediately unlock and
the horn sounds twice, indicating that a
key is inside.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle.
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Flex (), enUSA, First Printing LocksE185863

To override smart unlock, lock your vehicle
after you have closed all doors by:
•
Using the keyless entry keypad.
• Pressing the lock button on another
intelligent access key.
• Touching the locking area on the front
of the door handle with another
intelligent access key in your hand.
When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if:
• The ignition is on.
• The ignition is off and the transmission
is not in park (P).
Autolock
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle attains a speed greater
than 4 mph (7 km/h).
Autounlock
Autounlock unlocks all the doors when all
of the following occur:
• The ignition is on, all the doors are
closed and your vehicle has been in
motion at a speed greater than
4 mph
(7 km/h).
• Your vehicle comes to a stop and you
switch the ignition off or to accessory.
• You open the driver door within 10
minutes of switching the ignition off or
to accessory.
Note: If you electronically lock your vehicle
after you switch the ignition off with the
driver door closed, the doors will not
autounlock. Enabling or Disabling Autolock and
Autounlock
You can switch autounlock and autolock
on or off independently of each other.
To enable or disable autolock, do the
following:
1. Switch the ignition on.
2. Press the power door unlock control
three times.
3. Switch the ignition off.
4. Press the power door unlock control three times.
5. Switch the ignition on. The horn sounds indicating your vehicle is in
programming mode.
6. Press the power door unlock control and within five seconds, press the
power door lock control. The horn
sounds once if disabled or twice if
enabled.
7. Switch the ignition off. The horn sounds indicating programming is
complete.
To enable or disable autounlock, do the
following:
1. Switch the ignition on.
2. Press the power door unlock control three times.
3. Switch the ignition off.
4. Press the power door unlock control three times.
5. Switch the ignition on. The horn sounds indicating your vehicle is in
programming mode.
6. Press the power door lock control and within five seconds, press the power
door unlock control. The horn sounds
once if disabled or twice if enabled.
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7. Switch the ignition off. The horn
sounds indicating programming is
complete.
Illuminated Entry
The interior lamps and some exterior
lamps illuminate when you unlock the
doors with the remote control.
The lamps turn off if:
• The ignition is on.
• You press the remote control lock
button.
• 25 seconds have elapsed.
The lamps do not turn off if:
• You switch them on with the lighting
control.
• Any door is open.
Illuminated Exit
The interior lamps and some exterior
lamps illuminate when all doors are closed
and you switch the ignition off.
The lamps will turn off if all the doors
remain closed and:
• 25 seconds have elapsed.
• You lock your vehicle from the outside.
Battery Saver
If you leave the courtesy lamps, interior
lamps or headlamps on, the battery saver
shuts them off 10 minutes after you switch
the ignition off.
Battery Saver for Intelligent Access
Keys (If Equipped)
If you leave the ignition switched on and
the engine is not running, the battery saver
will turn the ignition off when it detects a
certain amount of battery drain, or after
45 minutes have elapsed. MANUAL LIFTGATE (If Equipped) WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and seatbelts. Be sure
everyone in your vehicle is in a seat and
using a seatbelt properly. Failure to follow
this warning could result in serious
personal injury or death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
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Flex (), enUSA, First Printing Locks

Opening the Liftgate
Manually
Press the button located in the top of the
liftgate pull cup handle to unlatch the
liftgate, and then pull on the outside
handle.
With the Remote Control
Press the button twice within
three seconds.
Closing the Liftgate A handle is located inside the liftgate to
help with closing. POWER LIFTGATE (If Equipped) WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and seatbelts. Make
sure everyone in your vehicle is in a seat
and properly using a seatbelt. Failure to
follow this warning could result in serious
personal injury or death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Keep keys out of reach of children.
Do not allow children to operate or
play near an open or moving power
liftgate. You should supervise the
operation of the power liftgate at all times. Note:
Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
The liftgate only operates with the
transmission in park (P).
If there is a problem with the open or close
request, a tone will sound for one of the
following reasons:
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•
The ignition is on and the transmission
is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The liftgate is not fully closed and your
vehicle speed is at or above 3 mph
(5 km/h).
If the liftgate starts to close after it has
fully opened, this indicates there may be
excessive weight on the liftgate or a
possible gas strut failure. A repetitive tone
sounds and the liftgate closes under
control. Remove any excessive weight from
the liftgate. If the liftgate continues to
close after opening, have the system
checked by an authorized dealer.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
From the Instrument Panel Press the button on the
instrument panel.
With the Remote Control Press the button twice within
three seconds. With the Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remote
control or power door unlock control.
If an intelligent access key is within
3 ft
(1 m) of the liftgate, the liftgate unlocks
when you press the liftgate release
button. 2.
Press the control button located in the
top of the liftgate pull-cup handle.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stop the power
operation or reverse its direction. Manually
interfering with the liftgate motion may also
replicate a gas strut failure.
Closing the Liftgate WARNING
Keep clear of the liftgate when
activating the rear switch.
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Press and release the liftgate control
button.
Stopping the Liftgate Movement
Note:
Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
You can stop the liftgate movement by
doing any of the following:
• Pressing the liftgate control button.
• Pressing the liftgate button on the
remote control twice.
• Pressing the liftgate button on the
instrument panel.
• Activating the obstacle detection
feature.
• Moving your foot under and away from
the center rear bumper in a single-kick
motion. *
* This method only works for vehicles with
the hands-free liftgate feature.
Setting the Liftgate Open Height
1. Open the liftgate.
2. Stop the liftgate movement by pressing
the control button on the liftgate when
it reaches the desired height. Note:
Once the liftgate has stopped
moving, you can also manually move it to
the desired height.
3. Press and hold the liftgate control button on the liftgate until you hear a
tone, indicating programming is
complete.
Note: You can only use the liftgate control
button to program the height.
Note: You cannot program the height if the
liftgate position is too low.
The new open liftgate height is recalled
when the power liftgate is opened. To
change the programmed height, repeat the
above procedure. Once you open the
power liftgate, you can manually move it
to a different height.
Note: The system recalls the new
programmed height until you reprogram it,
even if you disconnect the battery.
When operating the power liftgate after
you have programmed a lower height than
fully open, you can fully open the liftgate
by manually pushing it upward to the
maximum open position.
Obstacle Detection
When Closing
The system stops when it detects an
obstacle. A tone sounds and the system
reverses to open. Once you remove the
obstacle, you can power close the liftgate.
Note: Entering your vehicle while the
liftgate is closing can cause your vehicle to
bounce and activate obstacle detection. To
prevent this, let the power liftgate close
completely before you enter your vehicle.
Before driving off, check the instrument
cluster for a liftgate or door ajar message or
warning indicator. Failure to do this could
result in unintentionally leaving the liftgate
open while driving.
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Flex (), enUSA, First Printing LocksE138636

When Opening
The system stops when it detects an
obstacle and a tone sounds. Once you
remove the obstacle, you can continue to
operate the liftgate.
Hands-Free Feature (If Equipped)
Make sure you have an intelligent access
transmitter within
3 ft (1 m) of the liftgate. 1. Move your foot under and away from
the rear bumper detection area in a
single-kick motion. Do not move your
foot sideways or the sensors may not
detect the motion.
2. The liftgate powers open or close. Note:
Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stop the power
operation or reverse its direction. Manually
interfering with the liftgate motion may also
replicate a gas strut failure.
Note: Splashing water may cause the
hands-free liftgate to open. Keep the
intelligent access key away from the rear
bumper detection area when washing your
vehicle.
KEYLESS ENTRY
SECURICODE™ Keyless Entry
Keypad
The keypad is near the driver window. It
illuminates when touched.
Note: If you enter your entry code too fast
on the keypad, the unlock function may not
work. Enter your entry code again more
slowly. 67
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