roof FORD FLEX 2017 1.G User Guide
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Page 211 of 496

- 1200 = - 240 pounds. No, you do
not have enough cargo capacity
to carry that much weight. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) =
635 - 198 - 540 = -103 kilograms.
You will need to reduce the load
weight by at least 240 pounds
(104 kilograms). If you remove
three 100-pound (45-kilogram)
cement bags, then the load
calculation would be:1400 - (2 x
220) - (9 x 100) = 1400 - 440 -
900 = 60 pounds. Now you have
the load capacity to transport the
cement and your friend home. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) =
635 - 198 - 405 = 32 kilograms.
The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the front or the rear gross axle
weight rating specified for your
vehicle on the Safety Compliance
Certification label.
Special Loading Instructions
for Owners of Pick-up Trucks
and Utility-type Vehicles WARNING
When loading the roof racks,
we recommend you evenly
distribute the load, as well as
maintain a low center of gravity.
Loaded vehicles, with higher
centers of gravity, may handle
differently than unloaded vehicles.
Take extra precautions, such as
slower speeds and increased
stopping distance, when driving a
heavily loaded vehicle. 208
Flex (), enUSA, First Printing Load Carrying
Page 231 of 496

You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
228
Flex (), enUSA, First Printing Customer Assistance
Page 237 of 496

Protected components
Fuse amp rating
Fuse or relay number
Center console power point.
20A 1
6
Power liftgate.
30A 1
7
Moonroof.
20A 1
8
Second row console power point.
20A 1
9
Third row power seats relay.
Relay
10
Heated rear window relay.
Relay
11
Trailer tow battery charge relay.
Relay
12
Starter motor relay.
Relay
13
Cooling fan number 2 relay.
Relay
14
Fuel pump relay.
Relay
15
Not used.
-
16
110V AC power point.
30A 1
17
Front blower motor relay.
40A 1
18
Starter relay.
30A 1
19
Storage bin power point.
20A 1
20
Instrument panel power point / cigar
lighter.
20A 1
21
Third row seat module.
30A 1
22
Driver power seat.
30A 1
23
Memory module.
Trailer tow battery charge.
30A 1
24
Not used.
-
25
Rear window defroster.
40A 1
26
Heated mirrors.
Cargo power point.
20A 1
27
234
Flex (), enUSA, First Printing Fuses
Page 244 of 496

Protected components
Fuse amp rating
Fuse or relay number
Intelligent access module power.
20A
27
Not used (spare).
15A
28
Radio.
20A
29
Global positioning system module.
Front park lamps.
15A
30
Trailer tow relay for park lamps.
Front side markers.
Trailer tow brake controller.
5A
31
Smart window motors.
15A
32
Master window and mirror switch.
Lock switch illumination.
Moonroof.
110V AC power point.
Interior rearview mirror.
Not used (spare).
10A
33
Reverse park aid module.
10A
34
Rear heated seat module.
Blind spot monitor module.
Rear video camera.
Interior mirror.
Climate control humidity sensor.
5A
35
Heads-up display.
Heated steering wheel.
10A
36
Refrigerator.
10A
37
Front passenger window switch.
10A
38
High beams.
15A
39
Rear park lamps.
10A
40
License plate lamps.
Extended power module.
7.5A
41
Not used (spare).
5A
42
Not used (spare).
10A
43
Not used (spare).
10A
44
Not used (spare).
5A
45
241
Flex (), enUSA, First Printing Fuses
Page 271 of 496

•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage. •
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
268
Flex (), enUSA, First Printing Vehicle Care
Page 438 of 496

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood deflectors.
• Graphics.
• Side-window deflectors.
• Splash guards.
• Spoiler.
Interior Style
• Ambient lighting.
• Door sill plates with logo.
• Floor mats. •
Illuminated door sill plate.
• Rear seat entertainment*.
Lifestyle
• Ash cup or coin holder.
• Camping tent*.
• Cargo area protector.
• Cargo net.
• Cargo organization and management.
• Conversation mirror.
• Roof racks and carriers*.
• Roof rails.
• Seat covers*.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Full vehicle covers*.
• Locking fuel plug.
• Remote start.
• Roadside assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
435
Flex (), enUSA, First Printing Accessories
Page 479 of 496

Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors. ”
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b) with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
476
Flex (), enUSA, First Printing Appendices
Page 490 of 496

Second Row Heated Seats.............................
138
Heated Steering Wheel................................77
Heated Windows and Mirrors...................123
Heated Exterior Mirror....................................... 124
Heated Rear Window........................................ 123
Heating See: Climate Control.......................................... 116
Hints on Controlling the Interior Climate..........................................................120
Cooling the Interior Quickly.............................. 121
General Hints....................................................... 120
Heating the Interior Quickly............................. 121
Recommended Settings for Cooling...........122
Recommended Settings for Heating............121
Side Window Defogging in Cold Weather............................................................. 122
Hints on Driving With Anti-Lock Brakes.............................................................175
Home Screen.................................................373
Hood Lock See: Opening and Closing the Hood..........244
I
Ignition Switch
...............................................149
In California (U.S. Only).............................227
Information Display Control........................77
Information Displays....................................99 General Information........................................... 99
Information Messages................................107 Adaptive Cruise Control.................................. 108
AdvanceTrac ™.................................................... 108
Alarm...................................................................... 108
Automatic Engine Shutdown........................ 109
AWD........................................................................\
109
Battery and Charging System......................... 110
Blind Spot Information and Cross Traffic Alert System..................................................... 110
Brake System......................................................... 111
Collision Warning System.................................. 111
Doors and Locks.................................................... 111
Fuel........................................................................\
.... 112
Keys and Intelligent Access............................. 112
Maintenance.......................................................... 112
MyKey....................................................................... 113
Park Aid................................................................... 114
Power Steering..................................................... 114
Seats........................................................................\
. 114Tire Pressure Monitoring System...................
115
Towing...................................................................... 115
Traction Control................................................... 115
Transmission......................................................... 115
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 26
Instrument Cluster
.........................................93
Instrument Lighting Dimmer.....................84
Instrument Panel Overview........................16
Interior Lamps.................................................86 Front Row Map Lamps...................................... 86
Second Row Map Lamps.................................. 87
Interior Mirror
....................................................91
Auto-Dimming Mirror........................................... 91
Introduction.........................................................7
J
Jump Starting the Vehicle
.........................222
Connecting the Jumper Cables..................... 222
Jump Starting...................................................... 223
Preparing Your Vehicle..................................... 222
Removing the Jumper Cables....................... 223
K
Keyless Entry
....................................................70
SECURICODE™ Keyless Entry
Keypad................................................................. 70
Keyless Starting
............................................149
Ignition Modes..................................................... 150
Keys and Remote Controls.........................52
L
Lighting Control..............................................82 Headlamp Flasher............................................... 83
High Beams............................................................ 82
Lighting
..............................................................82
General Information............................................ 82
Load Carriers See: Roof Racks and Load Carriers............203
Load Carrying
................................................203
487
Flex (), enUSA, First Printing Index
Page 491 of 496

Load Limit......................................................203
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 208
Vehicle Loading - with and without a Trailer................................................................. 203
Locking and Unlocking.................................63 Activating Intelligent Access........................... 64
Autolock.................................................................. 65
Autounlock ............................................................ 65
Battery Saver......................................................... 66
Enabling or Disabling Autolock and Autounlock........................................................ 65
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 66
Locking and Unlocking the Doors with the Key Blade............................................................ 63
Opening a Rear Door From the Inside..........64
Power Door Locks................................................ 63
Remote Control.................................................... 63
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 64
Smart Unlocks for Intelligent Access Keys...................................................................... 64
Lug Nuts See: Changing a Road Wheel....................... 293
M
Maintenance.................................................244 General Information......................................... 244
Manual Climate Control..............................116
Manual Liftgate
..............................................66
Closing the Liftgate.............................................. 67
Opening the Liftgate........................................... 67
Manual Seats.................................................128 Lumbar Adjustment.......................................... 129
Moving the Seat Backward and Forward............................................................. 128
Recline Adjustment........................................... 128
Media Hub
......................................................320
Memory Function.........................................130 Easy Entry and Exit Feature............................. 131
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob
........................................................................\
....... 131
Saving a PreSet Position................................. 130Message Center
See: Information Displays................................. 99
Mirrors See: Heated Windows and Mirrors...............123
See: Windows and Mirrors............................... 88
Mobile Communications Equipment.......13
Moonroof............................................................91 Bounce-Back......................................................... 92
Opening and Closing the Moonroof..............92
Venting the Moonroof........................................ 92
Motorcraft Parts - 3.5L Duratec............300
Motorcraft Parts - 3.5L Ecoboost™..................................................301
MyKey Troubleshooting
................................61
MyKey ™.............................................................57
Principle of Operation......................................... 57
N
Navigation......................................................399 cityseeker............................................................. 406
Destination Mode............................................... 401
Map Mode............................................................ 399
Navigation Map Updates................................ 407
Navigation Menu............................................... 404
SiriusXM Traffic and Travel Link................... 407
Waypoints............................................................ 405
Normal Scheduled Maintenance..........442 Intelligent Oil-Life Monitor™........................ 442
Normal Maintenance Intervals..................... 443
O
Oil Change Indicator Reset
......................249
Oil Check See: Engine Oil Check...................................... 248
Opening and Closing the Hood..............244 Closing the Hood............................................... 245
Opening the Hood............................................. 244
Ordering Additional Owner's Literature
.....................................................230
Obtaining a French Owner ’s Manual...........231
Overhead Console
.......................................148
P
Parking Aids
...................................................180
Principle of Operation...................................... 180
488
Flex (), enUSA, First Printing Index
Page 492 of 496

Parking Brake..................................................176
Passive Anti-Theft System.........................73
SecuriLock®........................................................... 73
PATS See: Passive Anti-Theft System..................... 73
Pedals.................................................................78
Perchlorate.........................................................11
Personal Safety System ™..........................43
How Does the Personal Safety System
Work?.................................................................. 43
Phone...............................................................393 During a Phone Call.......................................... 397
Making Calls........................................................ 396
Pairing Your Cell Phone for the First Time................................................................... 393
Phone Menu........................................................ 394
Receiving Calls.................................................... 397
Smartphone Connectivity.............................. 398
Text Messaging.................................................. 398
Post-Crash Alert System..........................224
Power Door Locks See: Locking and Unlocking............................. 63
Power Liftgate.................................................67 Hands-Free Feature............................................ 70
Obstacle Detection............................................. 69
Opening and Closing the Liftgate.................. 68
Setting the Liftgate Open Height.................. 69
Stopping the Liftgate Movement.................. 69
Power Seats....................................................129 Power Lumbar..................................................... 130
Power Steering Fluid Check.....................256
Power Windows.............................................88 Accessory Delay................................................... 88
Bounce-Back......................................................... 88
One-Touch Down................................................ 88
One-Touch Up...................................................... 88
Window Lock......................................................... 88
Protecting the Environment........................15
R
Rear Parking Aid...........................................180
Rear Passenger Climate Controls...........123
Rear Seats
........................................................131
Adjusting the Rear Seats................................... 131
Rear View Camera
.......................................185
Using the Rear View Camera System.........185 Rear View Camera
See: Rear View Camera.................................... 185
Rear Window Wiper and Washers..........80 Rear Camera Washer........................................... 81
Rear Window Washer.......................................... 81
Rear Window Wiper............................................ 80
Recommended Towing Weights............210
Refueling..........................................................157 System Warnings................................................ 159
Remote Control..............................................53 Car Finder................................................................ 55
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 53
Memory Feature................................................... 56
Remote Start......................................................... 55
Replacing the Battery......................................... 54
Sounding the Panic Alarm................................ 55
Remote Start
..................................................124
Automatic Settings............................................ 124
Removing a Headlamp.............................260
Repairing Minor Paint Damage...............270
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................56
Reporting Safety Defects (Canada Only)...............................................................231
Reporting Safety Defects (U.S. Only)...............................................................231
Roadside Assistance..................................220 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 220
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 221
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 221
Vehicles Sold in the United States: Getting Roadside Assistance................................... 220
Vehicles Sold in the United States: Using Roadside Assistance................................... 220
Roadside Emergencies
..............................220
Roof Racks and Load Carriers................203
Running-In See: Breaking-In................................................... 217
489
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