key FORD FLEX 2017 1.G Workshop Manual

A message displays if something obstructs
the radar signals from the sensor. The
sensor is located on the lower grille. The
system cannot detect a vehicle ahead and
does not function when something
obstructs the radar signals.
The following table lists possible causes and actions for this message displaying. Action
Cause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-
tion.
The surface of the radar in the grille is dirty
or obstructed in some way.
Wait a short time. It may take several
minutes for the radar to detect that it is free
from obstruction.
The surface of the radar in the grille is clean
but the message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Swirling water, or snow or ice on the surface
of the road may interfere with the radar
signals.
Wait a short time or switch to normal cruise
control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is
possible to get a blockage warning and not
be blocked. This can happen, for example,
when driving in sparse rural environments.
A false blocked condition self clears or
clears after a key cycle.
Switching to Normal Cruise
Control WARNING
Normal cruise control will not brake
when your vehicle is approaching
slower vehicles. Always be aware of
which mode you have selected and apply
the brakes when necessary. You can manually change from adaptive
cruise control to normal cruise control
through the information display. The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, the system does
not automatically respond to lead vehicles.
Automatic braking remains active to
maintain set speed.
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If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
Vehicles with Keyless Start
1. Start the vehicle by pressing the brake pedal, and then pressing the keyless
start button until the vehicle starts.
2. Press the brake pedal and shift the gearshift into neutral (N).
3. Turn the vehicle off by pressing the keyless start button once.
4. Disconnect the negative (black) cable from the battery. You need the door
key to lock and unlock doors when the
battery cable is disconnected. See
Changing the 12V Battery (page 256).
Note: The anti-theft system does not work
until you reconnect the battery cable.
Start the engine within 15 minutes of
reconnecting the battery cable.
Vehicles with an Ignition Key
1. Start the vehicle by pressing the brake pedal, and then turning the ignition key
until the vehicle starts.
2. Press the brake pedal and shift the transmission into neutral (N).
3. Turn off your vehicle by turning the ignition key past the accessory position.
The key position is between the
accessory and off positions. See
Ignition Switch (page 149).
4. Disconnect the negative (black) cable from the battery. See
Changing the
12V Battery (page 256).
Note: The anti-theft system does not work
until you reconnect the battery cable.
Start the engine within 15 minutes of
reconnecting the battery cable. All Vehicles
•
Do not exceed
65 mph (105 km/h).
• Start the engine and allow it to run for
five minutes at the beginning of each
day and every six hours thereafter. With
the engine running and your foot on the
brake, shift into drive (D) and then into
reverse (R) before shifting back into
neutral (N).
Front-wheel Drive Vehicles
Alternatively, you can tow your front-wheel
drive vehicle with the front wheels off the
ground by using a tow dolly, or with all four
wheels off the ground using a vehicle
transport trailer. If you are using a tow
dolly, follow the instructions specified by
the equipment provider.
All-wheel Drive Vehicles
Alternatively, you can tow your all-wheel
drive vehicle with all four wheels off the
ground using a vehicle transport trailer. Do
not tow your all-wheel drive vehicle with
the front wheels off the ground (by using
a tow dolly) and the rear wheels on the
ground. This causes damage to your
all-wheel drive system. If you are using a
vehicle transport trailer, follow the
instruction specified by the equipment
provider.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
For complete program coverage details
you may contact your dealer, you can call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off. FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle includes a fuel pump
shutoff feature that stops the flow of fuel
to the engine. Not every impact will cause
a shutoff.
Should your vehicle shut off after a
collision, you may restart your vehicle. For
vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable the
fuel pump.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to
switch off the ignition.
2. Press the brake pedal and press the START/STOP
button to switch on the
ignition.
3. Remove your foot from the brake pedal
and press the
START/STOP button
to switch off the ignition.
4. You can either attempt to start the engine by pressing the brake pedal and
the
START/STOP button, or switch
on the ignition only by pressing the
START/STOP
button without
pressing the brake pedal. Both ways
re-enable the fuel system.
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Protected components
Fuse amp rating
Fuse or relay number
Passenger side rear window.
30A
1
Memory seat.
15A
2
Second row seats.
Passenger side front window.
30A
3
Demand lamps battery saver relay.
10A
4
Audio amplifier
20A
5
Active noise control module.
Not used (spare).
5A
6
Driver seat module logic.
7.5A
7
Left front door zone module.
Keypad.
Power liftgate.
10A
8
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Protected components
Fuse amp rating
Fuse or relay number
SYNC module.
10A
9
Electronic finish panel.
Radio frequency transceiver module.
Run accessory relay.
10A
10
Front wiper motor relay.
Intelligent access module logic.
10A
11
Heads-up display.
Puddle lamp.
15A
12
Backlighting LED.
Interior lighting.
Right-hand direction indicators.
15A
13
Left-hand direction indicators.
15A
14
Center high mounted stop lamp.
15A
15
Backup lamp.
Right low beam headlamp.
10A
16
Left low beam headlamp.
10A
17
Third row power seats.
10A
18
Start button.
Keypad illumination.
Brake-shift interlock.
Powertrain control module wake-up.
Anti-theft system.
Not used (spare).
20A
19
Locks.
20A
20
Extended power module.
10A
21
Horn relay.
20A
22
Steering wheel control module logic.
15A
23
Instrument cluster.
Steering wheel control module.
15A
24
Datalink.
Liftgate release.
15A
25
Ignition switch.
5A
26
Push button ignition switch.
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Action and Description
Message
Repeat entering letters to narrow yoursearch. When you are satisfied with
your entry press the right arrow key on the bezel.
SYNC will jump to the phonebook
contact name that matches your entry. Press OK.
In addition to the Phonebook entry
name, the phone number label (Work, Cell, Home or Other) shows on thedisplay. If there are multiple phone
number entries for a particular Phone-
book name, you can scroll through the different phone labels at this time.
Once you have the desired phone label on the screen press
OK.
The phone number that is stored under
the selected label will be shown on the display. Press
OK to dial this number.
Press the
OK button to send, download, read and delete text
messages. 1
TEXT MESSAGE
View your cell phone's status, set ring tones, select your message
notification, change phonebook entries and automatically download
your cell phone content among other features. 1
PHONE SETNGS
Automatically place an emergency call to a 911 operator following
a crash.2
911 Assist
Interact with SYNC-capable mobile applications on your smart-
phone.
APPLICATIONS
Access Bluetooth Devices menu listings and advanced menu listings.
SYS SETTINGS
Press the
OK button to exit the phone menu.
EXIT MENU
1 This is a cell phone-dependent feature.
2 This is an optional feature and available in the United States and Canada only
Text Messaging
Note: This is a cell phone-dependent
feature. SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.
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911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities. •
Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following chart for more specific
examples.
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Restricted features
Pairing a Bluetooth phone.
Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.
System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca Website
www.syncmaroute.ca
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
USB Updates
To use the USB update you need to log
into your owner account and visit the SYNC
software update page. Website
www.owner.ford.com
www.syncmyride.ca
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Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
Satellite acquiring
signal\b
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating\b
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SIRIUS has updated the chan-
nels available for your vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 410).
Note: HD Radio broadcasts are not
available in all markets.
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