key FORD FLEX 2017 1.G Repair Manual

Action and Description
Menu Item
Item
Displays all recent text messages.
Text
Messages
D
Use this keypad to dial in a phone number.
Phone
Keypad
E
Use the backspace button to delete numbers.
Press this button to begin a
call.
Call
Touch this button to send all calls directly to your voicemail.
New text message notifications are not displayed on the screen
and all ringtones and alerts are set to silent.
Do Not
Disturb
F
Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.
Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 374). You can use the
touchscreen to place calls as well.
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To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
only). See Settings (page 410).
You can select any of the following during
an active phone call:
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Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 320).
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Door Keypad Code
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select: Action and Description
Message
Camera Settings
Then select from the following: You can enable or disable this option using the slider.
Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Make the screen display brighter or dimmer.
Brightness
You can select:
Mode
The screen automatically switches between day and
night modes based on the outside light level.
Auto
The screen displays with a light background to enhance
daytime viewing.
Day
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Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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A
A/C
See: Climate Control.......................................... 116
About This Manual...........................................7
ABS See: Brakes............................................................ 175
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 175
Accessories....................................................435 Exterior Style....................................................... 435
Interior Style........................................................ 435
Lifestyle................................................................. 435
Peace of Mind..................................................... 435
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............189
Active Park Assist..........................................181 Automatic Steering into Parking
Space................................................................. 183
Deactivating the Park Assist Feature..........183
Troubleshooting the System.......................... 184
Using Active Park Assist................................... 182
Adaptive Headlamps
...................................85
Adjusting the Headlamps........................259
Horizontal Aim Adjustment.......................... 260
Vertical Aim......................................................... 259
Adjusting the Pedals
.....................................78
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................75
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................75
Easy Entry and Exit Feature.............................. 76
End of Travel Position......................................... 76
Memory Feature.................................................... 76
AFS See: Adaptive Headlamps................................ 85
Airbag Disposal................................................51
Air Conditioning See: Climate Control.......................................... 116
Air Filter See: Changing the Engine Air Filter.............265 Alarm
See: Anti-Theft Alarm......................................... 74
All-Wheel Drive.............................................168
Ambient Lighting
............................................87
Anti-Theft Alarm............................................74
Arming the Alarm................................................. 74
Disarming the Alarm........................................... 74
Appendices....................................................457
Apps
.................................................................407
........................................................................\
.......... 407
SiriusXM Traffic and Travel Link.................. 409
At a Glance........................................................16
Audible Warnings and Indicators.............97 Headlamps On Warning Chime..................... 98
Key in Ignition Warning Chime......................... 97
Keyless Warning Alert........................................ 98
Parking Brake On Warning Chime.................98
Audio Control
...................................................76
MEDIA....................................................................... 76
Seek, Next or Previous........................................ 76
Audio System.................................................313 General Information.......................................... 313
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
..............................314
Menu Structure.................................................... 316
Audio Unit - Vehicles With: Premium AM/FM/CD...................................................318
Audio Unit - Vehicles With: Sony AM/ FM/CD............................................................319
Autolamps
........................................................83
Windshield Wiper Activated
Headlamps........................................................ 83
Automatic Climate Control........................117
Automatic Climate Control - Vehicles With: Premium AM/FM/CD....................119
Automatic Transmission
...........................164
Automatic Transmission Adaptive
Learning............................................................. 167
Brake-Shift Interlock......................................... 166
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 167
SelectShift Automatic ™
Transmission................................................... 164
Understanding the Positions of Your Automatic Transmission............................ 164
Automatic Transmission Fluid Check
............................................................254
Adding Transmission Fluid ............................ 255
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Checking the Transmission Fluid
Level................................................................... 254
Autowipers........................................................79
Auxiliary Power Points................................145 110 Volt AC Power Point................................... 145
12 Volt DC Power Point..................................... 145
Locations............................................................... 145
AWD See: All-Wheel Drive......................................... 168
B
Battery See: Changing the 12V Battery..................... 256
Blind Spot Information System..............195
Switching the System Off and On...............196
System Errors....................................................... 196
System Limitations............................................ 196
Using the System............................................... 195
Bonnet Lock See: Opening and Closing the Hood..........244
Booster Seats..................................................28 Types of Booster Seats...................................... 29
Brake Fluid Check........................................255
Brakes................................................................175 General Information........................................... 175
Breaking-In......................................................217
Bulb Specification Chart...........................263
C
Cabin Air Filter................................................124
California Proposition 65..............................11
Capacities and Specifications - 3.5L Duratec.........................................................304
Alternative Engine Oil for Extremely Cold Climates........................................................... 307
Specifications..................................................... 304
Capacities and Specifications - 3.5L Ecoboost™.................................................308
Alternative Engine Oil for Extremely Cold Climates............................................................ 312
Specifications..................................................... 309
Capacities and Specifications................299
Cargo Nets
.....................................................203
Car Wash See: Cleaning the Exterior.............................. 266Center Console
..............................................147
Console Refrigerator and Freezer.................147
Second Row Center Console.......................... 147
Changing a Bulb..........................................260 Brake and Rear Lamps, Rear Direction
Indicator and Reversing Lamp.................262
Front Direction Indicator and Front Parking Lamp.................................................................. 261
Front Fog Lamp.................................................. 262
Headlamp.............................................................. 261
Headlamp Low Beam and Headlamp High Beam.................................................................. 261
LED Lamps........................................................... 263
License Plate Lamp.......................................... 263
Changing a Fuse...........................................242 Fuses....................................................................... 242
Changing a Road Wheel
...........................293
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 293
Tire Change Procedure.................................... 294
Changing the 12V Battery.........................256
Changing the Engine Air Filter................265
Changing the Wiper Blades
.....................258
Front Wiper Blades........................................... 258
Rear Window Wiper Blade............................. 259
Checking MyKey System Status..............60
Checking the Wiper Blades
.....................258
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning
.........................30
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks..........................................32 Left-Hand Side...................................................... 33
Right-Hand Side................................................... 33
Cleaning Leather Seats
.............................270
Cleaning Products.......................................266 Materials............................................................... 266
Cleaning the Engine
...................................268
Cleaning the Exterior..................................266 Exterior Chrome Parts...................................... 267
Exterior Plastic Parts......................................... 267
Stripes or Graphics............................................ 267
Underbody............................................................ 267
Under Hood.......................................................... 267
Cleaning the Instrument Panel and Instrument Cluster Lens........................269
Cleaning the Interior
...................................269
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Cleaning the Wheels..................................270
Cleaning the Windows and Wiper Blades...........................................................268
Clearing All MyKeys
.......................................59
Climate.............................................................391
Climate Control
..............................................116
Climate Controlled Seats..........................139 Cooled Seats........................................................ 139
Heated Seats........................................................ 139
Collision Warning System........................200 PRINCIPLE OF OPERATION.......................... 200
Coolant Check See: Engine Coolant Check........................... 250
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................58
Programming/Changing Configurable
Settings............................................................... 58
Cross Traffic Alert
.........................................197
False Alerts........................................................... 199
Switching the System Off and On...............199
System Errors....................................................... 199
System Lights, Messages and Audible Alerts.................................................................. 198
System Limitations............................................ 199
Using the System................................................ 197
Cruise Control
...................................................77
Principle of Operation...................................... 188
Type 1........................................................................\
. 77
Type 2........................................................................\
77
Cruise control See: Using Cruise Control................................188
Customer Assistance
.................................226
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps............................85
Direction Indicators
.......................................86
Lane Change.......................................................... 86
Doors and Locks.............................................63
Driver and Passenger Airbags...................45 Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment........................................................ 45
Driving Aids.....................................................195
Driving Hints
....................................................217 Driving Through Water................................218
DRL
See: Daytime Running Lamps......................... 85
E
Economical Driving.......................................217
Emission Control System...........................161 On-Board Diagnostics (OBD-II).................... 162
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 162
End User License Agreement..................457 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 457
Engine Block Heater....................................153 Using the Engine Block Heater...................... 154
Engine Coolant Check...............................250 Adding Coolant.................................................. 250
Coolant Change.................................................. 252
Engine Coolant Temperature Management.................................................. 253
Fail-Safe Cooling................................................ 252
Recycled Coolant................................................ 251
Severe Climates.................................................. 251
Engine Immobilizer See: Passive Anti-Theft System..................... 73
Engine Oil Check
..........................................248
Adding Engine Oil.............................................. 248
Engine Oil Dipstick......................................248
Engine Specifications - 3.5L Duratec
.........................................................299
Drivebelt Routing............................................... 299
Engine Specifications - 3.5L Ecoboost™
.................................................299
Drivebelt Routing.............................................. 300
Entertainment...............................................381 AM/FM Radio...................................................... 382
Apps....................................................................... 390
Bluetooth Stereo or USB................................ 389
CD (If equipped)................................................ 388
HD Radio ™ Information (If
Available)........................................................ 385
SIRIUS® Satellite Radio (If Activated)........................................................ 383
Sources................................................................... 381
Supported Media Players, Formats and Metadata Information................................ 390
USB Ports............................................................. 390
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Second Row Heated Seats.............................
138
Heated Steering Wheel................................77
Heated Windows and Mirrors...................123
Heated Exterior Mirror....................................... 124
Heated Rear Window........................................ 123
Heating See: Climate Control.......................................... 116
Hints on Controlling the Interior Climate..........................................................120
Cooling the Interior Quickly.............................. 121
General Hints....................................................... 120
Heating the Interior Quickly............................. 121
Recommended Settings for Cooling...........122
Recommended Settings for Heating............121
Side Window Defogging in Cold Weather............................................................. 122
Hints on Driving With Anti-Lock Brakes.............................................................175
Home Screen.................................................373
Hood Lock See: Opening and Closing the Hood..........244
I
Ignition Switch
...............................................149
In California (U.S. Only).............................227
Information Display Control........................77
Information Displays....................................99 General Information........................................... 99
Information Messages................................107 Adaptive Cruise Control.................................. 108
AdvanceTrac ™.................................................... 108
Alarm...................................................................... 108
Automatic Engine Shutdown........................ 109
AWD........................................................................\
109
Battery and Charging System......................... 110
Blind Spot Information and Cross Traffic Alert System..................................................... 110
Brake System......................................................... 111
Collision Warning System.................................. 111
Doors and Locks.................................................... 111
Fuel........................................................................\
.... 112
Keys and Intelligent Access............................. 112
Maintenance.......................................................... 112
MyKey....................................................................... 113
Park Aid................................................................... 114
Power Steering..................................................... 114
Seats........................................................................\
. 114Tire Pressure Monitoring System...................
115
Towing...................................................................... 115
Traction Control................................................... 115
Transmission......................................................... 115
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 26
Instrument Cluster
.........................................93
Instrument Lighting Dimmer.....................84
Instrument Panel Overview........................16
Interior Lamps.................................................86 Front Row Map Lamps...................................... 86
Second Row Map Lamps.................................. 87
Interior Mirror
....................................................91
Auto-Dimming Mirror........................................... 91
Introduction.........................................................7
J
Jump Starting the Vehicle
.........................222
Connecting the Jumper Cables..................... 222
Jump Starting...................................................... 223
Preparing Your Vehicle..................................... 222
Removing the Jumper Cables....................... 223
K
Keyless Entry
....................................................70
SECURICODE™ Keyless Entry
Keypad................................................................. 70
Keyless Starting
............................................149
Ignition Modes..................................................... 150
Keys and Remote Controls.........................52
L
Lighting Control..............................................82 Headlamp Flasher............................................... 83
High Beams............................................................ 82
Lighting
..............................................................82
General Information............................................ 82
Load Carriers See: Roof Racks and Load Carriers............203
Load Carrying
................................................203
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Load Limit......................................................203
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 208
Vehicle Loading - with and without a Trailer................................................................. 203
Locking and Unlocking.................................63 Activating Intelligent Access........................... 64
Autolock.................................................................. 65
Autounlock ............................................................ 65
Battery Saver......................................................... 66
Enabling or Disabling Autolock and Autounlock........................................................ 65
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 66
Locking and Unlocking the Doors with the Key Blade............................................................ 63
Opening a Rear Door From the Inside..........64
Power Door Locks................................................ 63
Remote Control.................................................... 63
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 64
Smart Unlocks for Intelligent Access Keys...................................................................... 64
Lug Nuts See: Changing a Road Wheel....................... 293
M
Maintenance.................................................244 General Information......................................... 244
Manual Climate Control..............................116
Manual Liftgate
..............................................66
Closing the Liftgate.............................................. 67
Opening the Liftgate........................................... 67
Manual Seats.................................................128 Lumbar Adjustment.......................................... 129
Moving the Seat Backward and Forward............................................................. 128
Recline Adjustment........................................... 128
Media Hub
......................................................320
Memory Function.........................................130 Easy Entry and Exit Feature............................. 131
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob
........................................................................\
....... 131
Saving a PreSet Position................................. 130Message Center
See: Information Displays................................. 99
Mirrors See: Heated Windows and Mirrors...............123
See: Windows and Mirrors............................... 88
Mobile Communications Equipment.......13
Moonroof............................................................91 Bounce-Back......................................................... 92
Opening and Closing the Moonroof..............92
Venting the Moonroof........................................ 92
Motorcraft Parts - 3.5L Duratec............300
Motorcraft Parts - 3.5L Ecoboost™..................................................301
MyKey Troubleshooting
................................61
MyKey ™.............................................................57
Principle of Operation......................................... 57
N
Navigation......................................................399 cityseeker............................................................. 406
Destination Mode............................................... 401
Map Mode............................................................ 399
Navigation Map Updates................................ 407
Navigation Menu............................................... 404
SiriusXM Traffic and Travel Link................... 407
Waypoints............................................................ 405
Normal Scheduled Maintenance..........442 Intelligent Oil-Life Monitor™........................ 442
Normal Maintenance Intervals..................... 443
O
Oil Change Indicator Reset
......................249
Oil Check See: Engine Oil Check...................................... 248
Opening and Closing the Hood..............244 Closing the Hood............................................... 245
Opening the Hood............................................. 244
Ordering Additional Owner's Literature
.....................................................230
Obtaining a French Owner ’s Manual...........231
Overhead Console
.......................................148
P
Parking Aids
...................................................180
Principle of Operation...................................... 180
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