FORD FLEX 2019 Owners Manual

2019 FLEX Owner’s Manual
July 2018
Second Printing Litho in U.S.A.
KA8J 19A321 AB
owner.ford.com ford.ca
2019 FLEX Owner’s Manual
3512388_19b_Flex_OM_EN-US_061618.indd 16/20/18 6:41 AM

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2018
All rights reserved.
Part Number: 201803 20180605183615
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State
of California to cause cancer and birth defects or
other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine
except as necessary, service your vehicle in a
well-ventilated area and wear gloves or wash your
hands frequently when servicing your vehicle. For
more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate ........................................................
11
Ford Credit .........................................................
11
Replacement Parts Recommendation ........................................................................\
....
12
Special Notices ...............................................
12
Mobile Communications Equipment ........................................................................\
....
13
Export Unique Options .................................
13
Environment
Protecting the Environment .......................
14
At a Glance
Instrument Panel Overview ........................
15
Child Safety
General Information ......................................
17
Installing Child Restraints ...........................
18
Booster Seats .................................................
28
Child Restraint Positioning ........................
30
Child Safety Locks .........................................
32
Seatbelts
Principle of Operation .................................
34
Fastening the Seatbelts ..............................
35
Seatbelt Height Adjustment .....................
38
Seatbelt Warning Lamp and Indicator Chime ............................................................
39
Seatbelt Reminder .......................................
39
Child Restraint and Seatbelt Maintenance ................................................
41
Seatbelt Extension ........................................
41
Personal Safety System ™
Personal Safety System ™.........................
43 Supplementary Restraints
System
Principle of Operation .................................
44
Driver and Passenger Airbags ..................
45
Front Passenger Sensing System ...........
46
Side Airbags ....................................................
48
Safety Canopy ™...........................................
49
Crash Sensors and Airbag Indicator ......
50
Airbag Disposal ...............................................
51
Keys and Remote Controls
General Information on Radio Frequencies .................................................
52
Remote Control .............................................
53
Replacing a Lost Key or Remote Control ........................................................................\
..
56
MyKey ™
Principle of Operation ..................................
57
Creating a MyKey ..........................................
58
Clearing All MyKeys ......................................
58
Checking MyKey System Status ..............
59
Using MyKey With Remote Start Systems ........................................................
59
MyKey Troubleshooting ..............................
59
Doors and Locks
Locking and Unlocking .................................
61
Keyless Entry ..................................................
64
Liftgate
Manual Liftgate ..............................................
67
Power Liftgate ................................................
68
Security
Passive Anti-Theft System .........................
71
Anti-Theft Alarm ............................................
72
1
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents

Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column ..........................................................73
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column ..........................................................
74
Audio Control ..................................................
74
Voice Control ...................................................
75
Cruise Control .................................................
75
Information Display Control ......................
75
Heated Steering Wheel ...............................
75
Pedals
Adjusting the Pedals .....................................
77
Wipers and Washers
Windshield Wipers ........................................
78
Autowipers .......................................................
78
Windshield Washers ....................................
79
Rear Window Wiper and Washers ..........
79
Lighting
General Information ....................................
80
Lighting Control .............................................
80
Autolamps ........................................................
81
Instrument Lighting Dimmer ....................
82
Headlamp Exit Delay ...................................
82
Daytime Running Lamps ............................
82
Front Fog Lamps ...........................................
83
Direction Indicators ......................................
83
Interior Lamps ................................................
83
Ambient Lighting ..........................................
84
Windows and Mirrors
Power Windows ............................................
85
Exterior Mirrors ...............................................
86
Interior Mirror ..................................................
88
Sun Visors ........................................................
88
Moonroof .........................................................
88Instrument Cluster
Gauges
..............................................................
90
Warning Lamps and Indicators .................
91
Audible Warnings and Indicators ............
94
Information Displays
General Information .....................................
95
Information Messages ...............................
103
Climate Control
Manual Climate Control .............................
112
Automatic Climate Control - Vehicles With: Premium AM/FM/CD ..................
113
Automatic Climate Control - Vehicles With: Sony Audio System ......................
115
Hints on Controlling the Interior Climate ........................................................................\
..
116
Rear Passenger Climate Controls ..........
118
Heated Rear Window ..................................
119
Heated Exterior Mirrors ...............................
119
Cabin Air Filter ..............................................
120
Remote Start ................................................
120
Seats
Sitting in the Correct Position ..................
121
Head Restraints .............................................
121
Manual Seats ................................................
124
Power Seats ...................................................
125
Memory Function ........................................
126
Rear Seats .......................................................
127
Heated Seats .................................................
134
Climate Controlled Seats .........................
135
Universal Garage Door Opener
Universal Garage Door Opener ..............
136
Auxiliary Power Points
Auxiliary Power Points ................................
141
2
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents

Storage Compartments
Center Console
.............................................143
Overhead Console ......................................
144
Starting and Stopping the Engine
General Information ...................................
145
Ignition Switch ..............................................
145
Keyless Starting ...........................................
146
Starting a Gasoline Engine ......................
146
Engine Block Heater ...................................
149
Fuel and Refueling
Safety Precautions .......................................
151
Fuel Quality .....................................................
151
Fuel Filler Funnel Location .......................
152
Running Out of Fuel ....................................
152
Refueling .........................................................
154
Fuel Consumption ......................................
156
Engine Emission Control
Emission Law ................................................
158
Catalytic Converter .....................................
159
Transmission
Automatic Transmission ...........................
162
All-Wheel Drive
Using All-Wheel Drive ...............................
166
Brakes
General Information ....................................
173
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
174
Parking Brake .................................................
174
Traction Control
Principle of Operation ................................
175
Using Traction Control ...............................
175Stability Control
Principle of Operation
................................
176
Using Stability Control ...............................
177
Parking Aids
Principle of Operation ................................
178
Rear Parking Aid ...........................................
178
Active Park Assist ........................................
179
Rear View Camera ......................................
183
Cruise Control
Principle of Operation ................................
187
Using Cruise Control ...................................
187
Using Adaptive Cruise Control ...............
188
Driving Aids
Blind Spot Information System .............
194
Cross Traffic Alert ........................................
196
Steering ...........................................................
199
Collision Warning System ........................
199
Load Carrying
Cargo Nets ....................................................
202
Roof Racks and Load Carriers ...............
202
Load Limit ......................................................
202
Towing
Towing a Trailer ...........................................
208
Trailer Sway Control ..................................
209
Recommended Towing Weights ..........
209
Essential Towing Checks ...........................
211
Towing the Vehicle on Four Wheels ......
214
Driving Hints
Breaking-In .....................................................
216
Economical Driving .....................................
216
Driving Through Water ...............................
217
Floor Mats .......................................................
217
3
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents

Roadside Emergencies
Roadside Assistance
..................................219
Hazard Flashers ..........................................
220
Fuel Shutoff ..................................................
220
Jump Starting the Vehicle .........................
221
Post-Crash Alert System ..........................
223
Transporting the Vehicle ..........................
223
Customer Assistance
Getting the Services You Need ..............
225
In California (U.S. Only) ............................
226
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
227
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
228
Getting Assistance Outside the U.S. and Canada .......................................................
228
Ordering Additional Owner's Literature ........................................................................\
230
Reporting Safety Defects (U.S. Only) ........................................................................\
230
Reporting Safety Defects (Canada Only) ........................................................................\
230
Fuses
Fuse Specification Chart ..........................
232
Changing a Fuse ...........................................
241
Maintenance
General Information ..................................
243
Opening and Closing the Hood .............
243
Under Hood Overview - 3.5L Duratec ........................................................................\
244
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
245
Engine Oil Dipstick ......................................
247
Engine Oil Check .........................................
247
Oil Change Indicator Reset .....................
248
Engine Coolant Check ..............................
249
Automatic Transmission Fluid Check ........................................................................\
253 Brake Fluid Check
.......................................
255
Power Steering Fluid Check ....................
255
Washer Fluid Check ...................................
255
Changing the 12V Battery ........................
256
Checking the Wiper Blades .....................
257
Changing the Wiper Blades ....................
258
Adjusting the Headlamps .......................
259
Removing a Headlamp ............................
260
Changing a Bulb .........................................
260
Changing the Engine Air Filter ...............
263
Vehicle Care
General Information ..................................
265
Cleaning Products ......................................
265
Cleaning the Exterior .................................
265
Waxing ............................................................
267
Cleaning the Engine ...................................
267
Cleaning the Windows and Wiper Blades ........................................................................\
267
Cleaning the Interior ..................................
268
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
268
Cleaning Leather Seats ............................
269
Repairing Minor Paint Damage ..............
270
Cleaning the Wheels .................................
270
Vehicle Storage ............................................
270
Body Styling Kits ..........................................
272
Wheels and Tires
General Information ...................................
273
Tire Care .........................................................
275
Using Snow Chains ....................................
288
Tire Pressure Monitoring System .........
289
Changing a Road Wheel ..........................
293
Technical Specifications .........................
298
Capacities and Specifications
Engine Specifications - 3.5L Duratec ........................................................................\
299
4
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents

Engine Specifications - 3.5L Ecoboost™
........................................................................\
299
Motorcraft Parts - 3.5L Duratec ...........
300
Motorcraft Parts - 3.5L Ecoboost™ .....
302
Vehicle Identification Number ...............
303
Vehicle Certification Label ......................
304
Transmission Code Designation ...........
304
Capacities and Specifications - 3.5L Duratec .......................................................
305
Capacities and Specifications - 3.5L Ecoboost™ ..............................................
309
Bulb Specification Chart ...........................
313
Audio System
General Information ...................................
315
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio ............................
316
Audio Unit - Vehicles With: Premium AM/ FM/CD ..........................................................
321
Audio Unit - Vehicles With: Sony AM/FM/ CD .................................................................
322
USB Port .........................................................
323
Media Hub .....................................................
323
SYNC™
General Information ..................................
324
Using Voice Recognition ..........................
326
Using SYNC™ With Your Phone ...........
329
SYNC™ Applications and Services ......
342
Using SYNC™ With Your Media Player ........................................................................\
344
SYNC™ Troubleshooting ........................
354
SYNC™ 3
General Information ..................................
362
Home Screen ................................................
374
Using Voice Recognition ...........................
375
Entertainment .............................................
382
Climate ...........................................................
392
Phone ..............................................................
394
Navigation ....................................................
400Apps
................................................................
408
Settings ............................................................
411
SYNC™ 3 Troubleshooting .....................
424
Accessories
Accessories ...................................................
438
Ford Protect
Ford Protect .................................................
440
Scheduled Maintenance
General Maintenance Information ......
442
Normal Scheduled Maintenance .........
445
Special Operating Conditions Scheduled Maintenance ............................................
448
Scheduled Maintenance Record ..........
450
Appendices
Electromagnetic Compatibility ............
460
End User License Agreement ................
462
Type Approvals ...........................................
488
5
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents

6
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing

ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
7
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing IntroductionE154903 E162384 E231157