FORD FLEX 2019 Owners Manual

Information System (page 194). If the
Blind Spot Information System is blocked,
Cross Traffic Alert is also blocked. A
corresponding message appears in the
information display as soon as you shift
the transmission into reverse (R).
System Limitations
Cross Traffic Alert has its limitations;
situations such as severe weather
conditions or debris build-up on the sensor
area may limit vehicle detection.
The system detects approaching vehicles
from up to
45 ft (14 m) away, though
coverage decreases when the sensors are
blocked. Reversing slowly helps increase
the coverage area and effectiveness.
The following are other situations that may
limit the Cross Traffic Alert performance:
• Stationary or slow moving vehicles.
• Pedestrians or objects in the roadway.
• Oncoming vehicles in the same lame.
• Severe weather conditions.
• Debris build-up near or around the
sensor(s).
• Small distance to the vehicle ahead.
• Adjacently parking vehicles or objects
obstructing the sensors.
• Approaching vehicles passing at
speeds greater than
15 mph (24 km/h).
• Driving in reverse faster than
3 mph
(5 km/h).
• Backing out of an angled parking spot.
If the rear end of the vehicle is hit or
damaged, the radar sensing zone may be
altered causing missed or false collision
warnings. See your authorized dealer to
have your collision warning radar checked
for proper coverage and operation. False Alerts
Note:
When towing a trailer, the sensors
may detect the trailer thus causing a false
alert. It may be desirable to turn the Blind
Spot Information System off if the false
alerts become annoying.
There may be certain instances when there
is a false alert by the Cross Traffic Alert
system that illuminates the alert indicator
with no vehicle in the coverage zone. Some
amount of false alerts are normal; they are
temporary and self-correct.
System Errors
If Cross Traffic Alert senses a problem with
the left or right sensor a message will
appear in the information display. See
Information Messages
(page 103).
Switching the System Off and On
You can temporarily switch Cross Traffic
Alert off in the information display. See
Information Messages (page 103). When
you switch Cross Traffic Alert off, you will
not receive alerts and the information
display will display a system off message.
Note: The Cross Traffic Alert switches on
whenever the ignition is switched on and
ready to provide appropriate alerts when
the transmission is in reverse (R). Cross
Traffic Alert will not remember the last
selected on or off setting.
You can also have Cross Traffic Alert
switched off permanently at an authorized
dealer. Once switched off permanently,
the system can only be switched back on
at an authorized dealer.
198
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Driving Aids

STEERING
Electric Power Steering
WARNING: The electric power
steering system has diagnostic checks that
continuously monitor the system. If a fault
is detected, a message displays in the
information display. Stop your vehicle as
soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. WARNING: If the system detects an
error, you may not feel a difference in the
steering, however a serious condition may
exist. Obtain immediate service from an
authorized dealer, failure to do so may
result in loss of steering control.
Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation. Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
COLLISION WARNING SYSTEM
(If Equipped)
PRINCIPLE OF OPERATION WARNING: This system is designed
to be a supplementary driving aid. It is not
intended to replace the driver ’s attention,
and judgment, or the need to apply the
brakes. This system does NOT activate the
brakes automatically. Failure to press the
brake pedal to activate the brakes may
result in a collision.
199
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Driving Aids

WARNING: The collision warning
system with brake support cannot help
prevent all collisions. Do not rely on this
system to replace driver judgment and the
need to maintain distance and speed.
Note: The system does not detect, warn or
respond to potential collisions with vehicles
to the rear or sides of the vehicle.
Note: The collision warning system is active
at speeds above approximately
5 mph
(8 km/h). This system is designed to alert the driver
of certain collision risks. A radar detects if
your vehicle is rapidly approaching another
vehicle traveling in the same direction as
yours.
If it is, a red warning light illuminates and
an audible warning chime sounds. The brake support system assists the driver
in reducing the collision speed by charging
the brakes. If the risk of collision further
increases after the warning light
illuminates, the brake support prepares
the brake system for rapid braking. This
may be apparent to the driver. The system
does not automatically activate the brakes
but, if the brake pedal is pressed, full force
braking is applied even if the brake pedal
is lightly pressed.
Using the Collision Warning System WARNING:
The collision warning
system ’s brake support can only help
reduce the speed at which a collision
occurs if the driver applies the vehicle ’s
brakes. The brake pedal must be pressed
just like any typical braking situation.
The warning system sensitivity can be
adjusted to one of three possible settings
by using the information display control.
See
General Information (page 95).
Note: If collision warnings are perceived as
being too frequent or disturbing then the
warning sensitivity can be reduced, though
the manufacturer recommends using the
highest sensitivity setting where possible.
Setting lower sensitivity would lead to fewer
and later system warnings. See
General
Information (page 95).
Blocked Sensors 200
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Driving AidsE156130 E156131 E145632

If a message regarding a blocked sensor
appears in the information display, the
radar signals from the sensor have been
obstructed. The sensors are located behind
a fascia cover near the driver side of the
lower grille. When the sensors are
obstructed, a vehicle ahead cannot be
detected and the collision warning system
does not function. The following table lists
possible causes and actions for this
message being displayed. Action
Cause
Clean the grille surface in front of the radaror remove the object causing the obstruc- tion
The surface of the radar in the grille is dirty
or obstructed in some way
Wait a short time. It may take several
minutes for the radar to detect that it is no longer obstructed
The surface of the radar in the grille is clean
but the message remains in the display
The collision warning system is temporarily
disabled. Collision warning should automat-ically reactivate a short time after the weather conditions improve
Heavy rain, spray, snow, or fog is interfering
with the radar signals
The collision warning system is temporarily
disabled. Collision warning should automat-ically reactivate a short time after the weather conditions improve
Swirling water, or snow or ice on the surface
of the road may interfere with the radar signals
System Limitations WARNING: The collision warning
system ’s brake support can only help
reduce the speed at which a collision
occurs if the driver applies the vehicle ’s
brakes. The brake pedal must be pressed
just like any typical braking situation.
Due to the nature of radar technology,
there may be certain instances where
vehicles do not provide a collision warning.
These include:
• Stationary vehicles or vehicles moving
below 6 mph (10 km/h).
• Pedestrians or objects in the roadway.
• Oncoming vehicles in the same lane. •
Severe weather conditions (see
blocked sensor section).
• Debris build-up on the grille near the
headlamps (see blocked sensor
section).
• Small distance to vehicle ahead.
• Steering wheel and pedal movements
are large (very active driving style).
If the front end of the vehicle is hit or
damaged, the radar sensing zone may be
altered causing missed or false collision
warnings. See your authorized dealer to
have your collision warning radar checked
for proper coverage and operation.
201
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Driving Aids

CARGO NETS (If Equipped)
WARNING:
This net is not designed
to restrain objects during a collision or
heavy braking. The cargo net secures lightweight objects
in the cargo area. Attach the net to the
provided anchors. Do not put more than
50 lb (22 kg)
in the net. ROOF RACKS AND LOAD
CARRIERS WARNING:
When loading the roof
racks, we recommend you evenly distribute
the load, as well as maintain a low center
of gravity. Loaded vehicles, with higher
centers of gravity, may handle differently
than unloaded vehicles. Take extra
precautions, such as slower speeds and
increased stopping distance, when driving
a heavily loaded vehicle.
The maximum recommended load, evenly
distributed on the roof rack, is
100 lb
(45 kg).
Note: Never place loads directly on the roof
panel. The roof panel is not designed to
directly carry a load.
You must place loads directly on the
crossbars fitted to the roof rack side rails.
When using the roof rack system, we
recommend that you use genuine Ford
accessory crossbars specifically designed
for your vehicle.
Make sure that you securely fasten the
load. Check the tightness of the load
before driving and at each fuel stop.
LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section guides you in the
proper loading of your vehicle,
trailer, or both. Keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle provides maximum return
of vehicle design performance.
202
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Load CarryingE210596

Before you load your vehicle,
become familiar with the
following terms for determining
your vehicle
’s weight rating, with
or without a trailer, from the
vehicle ’s Tire and Loading
Information label or Safety
Compliance Certification label. Tire and Loading Label Information
Example:Payload
203
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Load CarryingE198719 E143816PAYLOAD

Payload is the combined weight
of cargo and passengers that your
vehicle is carrying. The maximum
payload for your vehicle appears
on the Tire and Loading label. The
label is either on the B-pillar or the
edge of the driver door. Vehicles
exported outside the US and
Canada may not have a tire and
loading label. Look for
“The
combined weight of occupants
and cargo should never exceed
XXX kg OR XXX lb ” for maximum
payload. The payload listed on the
Tire and Loading Information label
is the maximum payload for your
vehicle as built by the assembly
plant. If you install any additional
equipment on your vehicle, you
must determine the new payload.
Subtract the weight of the
equipment from the payload listed
on the Tire and Loading label.
When towing, trailer tongue
weight or king pin weight is also
part of payload. WARNING: The appropriate
loading capacity of your vehicle
can be limited either by volume
capacity (how much space is
available) or by payload capacity
(how much weight the vehicle
should carry). Once you have
reached the maximum payload of
your vehicle, do not add more
cargo, even if there is space
available. Overloading or
improperly loading your vehicle
can contribute to loss of vehicle
control and vehicle rollover. GAWR (Gross Axle Weight
Rating)
GAWR is the maximum allowable
weight that a single axle (front or
rear) can carry. These numbers
are on the Safety Compliance
Certification label. The label is
located on the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver seating position.
The total load on each axle must
never exceed its Gross Axle
Weight Rating.
GVWR (Gross Vehicle Weight
Rating)
GVWR is the maximum allowable
weight of the fully loaded vehicle.
This includes all options,
equipment, passengers and cargo.
It appears on the Safety
Compliance Certification label.
The label is located on the door
hinge pillar, door-latch post, or the
door edge that meets the
door-latch post, next to the driver
seating position.
The gross vehicle weight must
never exceed the Gross Vehicle
Weight Rating.
204
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Load Carrying

Safety Compliance Certification Label
Example:
WARNING: Exceeding the
Safety Compliance Certification
label vehicle weight limits can
adversely affect the performance
and handling of your vehicle,
cause vehicle damage and can
result in the loss of control of your
vehicle, serious personal injury or
death.
Maximum Loaded Trailer
Weight
Maximum loaded trailer weight is
the highest possible weight of a
fully loaded trailer the vehicle can
tow. Consult an authorized dealer
(or the RV and Trailer Towing
Guide available at an authorized
dealer) for more detailed
information.
GCWR (Gross Combined
Weight Rating)
GCWR is the maximum allowable
weight of the vehicle and the
loaded trailer, including all cargo
and passengers, that the vehicle
can handle without risking
damage. (Important: The towing vehicle
’s braking system is rated
for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
exceed the Gross Vehicle Weight
Rating of the towing vehicle.
The gross combined weight must
never exceed the Gross Combined
Weight Rating.
Note: For trailer towing
information refer to the RV and
Trailer Towing Guide available at
an authorized dealer. WARNING:
Do not exceed
the GVWR or the GAWR specified
on the certification label. WARNING:
Do not use
replacement tires with lower load
carrying capacities than the
original tires because they may
lower your vehicle's GVWR and
GAWR limitations. Replacement
tires with a higher limit than the
original tires do not increase the
GVWR and GAWR limitations.
205
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Load CarryingE198828

WARNING: Exceeding any
vehicle weight rating can
adversely affect the performance
and handling of your vehicle,
cause vehicle damage and can
result in the loss of control of your
vehicle, serious personal injury or
death.
Steps for determining the
correct load limit:
1. Locate the statement "The combined weight of occupants
and cargo should never exceed
XXX kg or XXX lb." on your
vehicle ’s placard.
2. Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3. Subtract the combined weight
of the driver and passengers
from XXX kg or XXX lb.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For
example, if the “XXX” amount
equals 1,400 lb. and there will
be five 150 lb. passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.) 5.
Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing a
trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
Helpful examples for calculating
the available amount of cargo
and luggage load capacity
Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You decide
to go golfing. Is there enough load
capacity to carry you, four of your
friends and all the golf bags? You
and four friends average 220
pounds (99 kilograms) each and
the golf bags weigh approximately
30 pounds (13.5 kilograms) each.
The calculation would be: 1400 -
(5 x 220) - (5 x 30) = 1400 - 1100
- 150 = 150 pounds. Yes, you have
enough load capacity in your
vehicle to transport four friends
and your golf bags. In metric units,
the calculation would be: 635
kilograms - (5 x 99 kilograms) -
(5 x 13.5 kilograms) = 635 - 495 -
67.5 = 72.5 kilograms.
206
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Load Carrying

Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You and
one of your friends decide to pick
up cement from the local home
improvement store to finish that
patio you have been planning for
the past two years. Measuring the
inside of the vehicle with the rear
seat folded down, you have room
for twelve 100-pound
(45-kilogram) bags of cement. Do
you have enough load capacity to
transport the cement to your
home? If you and your friend each
weigh 220 pounds (99 kilograms),
the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440
- 1200 = - 240 pounds. No, you do
not have enough cargo capacity
to carry that much weight. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) =
635 - 198 - 540 = -103 kilograms.
You will need to reduce the load
weight by at least 240 pounds
(104 kilograms). If you remove
three 100-pound (45-kilogram)
cement bags, then the load
calculation would be:1400 - (2 x
220) - (9 x 100) = 1400 - 440 -
900 = 60 pounds. Now you have
the load capacity to transport the
cement and your friend home. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) =
635 - 198 - 405 = 32 kilograms.
The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the front or the rear gross axle
weight rating specified for your
vehicle on the Safety Compliance
Certification label.
Special Loading Instructions
for Owners of Pick-up Trucks
and Utility-type Vehicles
WARNING: When loading
the roof racks, we recommend you
evenly distribute the load, as well
as maintain a low center of
gravity. Loaded vehicles, with
higher centers of gravity, may
handle differently than unloaded
vehicles. Take extra precautions,
such as slower speeds and
increased stopping distance, when
driving a heavily loaded vehicle.
207
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Load Carrying