ESP FORD FLEX 2019 Owner's Manual

When the system finds a suitable space it
displays a message and a tone sounds.
Stop your vehicle and follow the
instructions on the display screen. If your
vehicle is moving very slowly, you may
need to pull forward a short distance
before the system is ready to park.
Note:
You can also activate the system
after you drive partially or completely pass
the parking space. To do so, press the active
park assist button and the system informs
you if you recently passed a suitable parking
space.
Note: You must observe that the selected
space remains clear of obstructions at all
times in the maneuver.
Note: You should drive your vehicle within
5 ft (1.5 m) and as parallel to the other
vehicles as possible while passing a parking
space. Note:
The system always offers the last
detected parking space. For example, if your
vehicle detects multiple spaces while you
are driving, it offers the last detected space.
Note: If driven above approximately 22 mph
(35 km/h)
, the display screen shows a
message to alert you to reduce your vehicle
speed.
Automatic Steering into Parking
Space
Note: If vehicle speed exceeds
6 mph
(9 km/h) or the maneuver is interrupted, for
example driver input is detected, the system
switches off and you need to take full
control of your vehicle.
When you shift the transmission into
reverse (R), with your hands off the
steering wheel and nothing obstructing its
movement, your vehicle steers itself into
the space. The system displays instructions
to move your vehicle back and forth in the
space. When you think your vehicle has enough
space in front and behind it, or you hear a
solid tone from the parking aid
(accompanied by a touchscreen display
message and a chime), bring your vehicle
to a complete stop.
When automatic steering is complete, the
system displays a message and a chime
sounds, indicating that the active park
assist process is finished. You are
responsible for checking the parking job
and making any necessary corrections
before leaving your vehicle.
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PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).
USING CRUISE CONTROL WARNING: Do not use cruise control
on winding roads, in heavy traffic or when
the road surface is slippery. This could
result in loss of vehicle control, serious
injury or death. WARNING:
When you are going
downhill, your vehicle speed could increase
above the set speed. The system does not
apply the brakes.
To help the system to maintain the set
speed when going downhill, downshift to
a lower gear.
Your vehicle speed could decrease below
the set speed when driving uphill.
Note: The system cancels if your vehicle
speed drops below 10 mph (16 km/h) under
the set speed when driving uphill. The cruise controls are on the steering
wheel. See
Using Cruise Control (page
187).
Switching Cruise Control On Press the toggle button upward.
The indicator appears in the
information display.
Setting the Cruise Speed
Drive to the desired speed. Press the toggle button upward
or downward to set the current
speed.
Take your foot off the accelerator pedal.
Note: The indicator changes color.
Changing the Set Speed Press the toggle button upward
or downward to increase or
decrease the set speed in small
increments.
Press and hold up or down to accelerate
or decelerate, respectively. Release the
button when you reach the desired speed.
Press the accelerator or brake pedal until
you reach the desired speed. Press the
toggle button either direction.
Note: If you accelerate by pressing only the
accelerator pedal, the set speed does not
change. When you release the accelerator
pedal, your vehicle returns to the speed that
you previously set.
Canceling the Set Speed Press and release the button, or
tap the brake pedal to cancel the
set speed.
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Note:
The system remembers the set
speed.
Resuming the Set Speed Press and release to resume the
set speed.
Switching Cruise Control Off Press and hold the toggle button
downward when the system is
in standby mode, or switch the
ignition off.
Note: You erase the set speed when you
switch the system off.
USING ADAPTIVE CRUISE
CONTROL (If Equipped) WARNING:
Always pay close
attention to changing road conditions
when using adaptive cruise control. The
system does not replace attentive driving.
Failing to pay attention to the road may
result in a crash, serious injury or death. WARNING:
Do not use the adaptive
cruise control when entering or leaving a
highway, on roads with intersections or
roundabouts or non-vehicular traffic or
roads that are winding, slippery, unpaved,
or steep slopes. WARNING:
Do not use the system
in poor visibility, for example fog, heavy
rain, spray or snow. WARNING:
Do not use the system
when towing a trailer that has aftermarket
electronic trailer brake controls. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
Do not use tire sizes
other than those recommended because
this can affect the normal operation of the
system. Failure to do so may result in a loss
of vehicle control, which could result in
serious injury. WARNING:
Adaptive cruise control
may not detect stationary or slow moving
vehicles below
6 mph (10 km/h). WARNING:
Adaptive cruise control
does not detect pedestrians or objects in
the road. WARNING:
Adaptive cruise control
does not detect oncoming vehicles in the
same lane. WARNING:
Adaptive cruise control
is not a crash warning or avoidance system.
Note: It is your responsibility to stay alert,
drive safely and be in control of the vehicle
at all times.
The system adjusts your vehicle speed to
maintain the set gap between you and the
vehicle in front of you in the same lane.
You can select four gap settings.
The system uses a radar sensor that
projects a beam directly in front of your
vehicle.
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Your vehicle maintains a consistent gap
from the vehicle ahead until:
•
The vehicle in front of you accelerates
to a speed above the set speed.
• The vehicle in front of you moves out
of the lane you are in.
• Your vehicle speed falls below 12 mph
(20 km/h).
• You set a new gap distance.
The system applies the brakes to slow your
vehicle to maintain a safe gap distance
from the vehicle in front. The system only
applies limited braking. You can override
the system by applying the brakes.
If the system determines that its maximum
braking level is not sufficient, an audible
warning sounds when the system
continues to brake. A red warning bar
displays on the windshield and you must
take immediate action.
Setting the Gap Distance
You can decrease or increase the distance
between your vehicle and the vehicle in
front by pressing the gap control. Press the toggle button upward
or downward to set gap
distance.
The selected gap appears in the
information display as shown by the bars
in the image.
Note:
The gap setting is time dependent
and therefore the distance adjusts with your
vehicle speed. Note:
It is your responsibility to select a gap
appropriate to the driving conditions.
Adaptive Cruise Control Gap Settings Dynamic
behavior
Distance Gap
Graphic
display,
bars indic- ated
between vehicles
Sport.
Closest.
1
Normal.
Close.
2
Normal.
Medium.
3
Comfort.
Far.
4
Each time you switch the system on, it
selects the last chosen gap setting.
Overriding the Set Speed WARNING:
If you override the
system by pressing the accelerator pedal,
it does not automatically apply the brakes
to maintain a gap from any vehicle ahead.
When you press the accelerator pedal, you
override the set speed and gap distance. When you override the system,
the green indicator light
illuminates and the vehicle
image does not appear in the information
display.
The system resumes operation when you
release the accelerator pedal. The vehicle
speed decreases to the set speed, or a
lower speed if following a slower vehicle.
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Changing the Set Speed
Press the toggle button upward
or downward to increase or
decrease the set speed in small
increments.
Press and hold either direction to change
the set speed in large increments. Release
the button when you reach your preferred
speed.
Press the accelerator or brake pedal until
you reach your preferred speed. Press the
toggle button either direction.
The system may apply the brakes to slow
the vehicle to the new set speed. The set
speed displays continuously in the
information display when the system is
active.
Canceling the Set Speed Press and release the button, or
tap the brake pedal to cancel the
set speed.
Note: The set speed is stored.
Resuming the Set Speed Press and release to resume the
set speed.
Note: Only use resume if you are aware of
the set speed and intend to return to it.
Automatic Cancellation
The system is not functional at vehicle
speeds below 12 mph (20 km/h). The
information display indicates low engine
speed, an audible alarm sounds and the
automatic braking releases if the vehicle
drops below this speed.
Automatic cancellation can also occur
when: •
The tires lose traction.
• The engine speed is too low.
• You apply the parking brake.
Hilly Condition Usage
Select a lower gear when the system is
active in situations such as prolonged
downhill driving on steep grades, for
example in mountainous areas. The
system needs additional engine braking in
these situations to reduce the load on the
vehicle ’s regular brake system to prevent
it from overheating.
Note: An audible alarm sounds and the
system shuts down if it applies brakes for
an extended period of time. This allows the
brakes to cool. The system functions
normally again after the brakes cool.
Switching Adaptive Cruise Control
Off Press and release the button
when the system is in standby
mode, or switch the ignition off.
Note: You erase the set speed and gap
setting when you switch the system off.
Detection Issues WARNING:
On rare occasions,
detection issues can occur due to the road
infrastructures, for example bridges,
tunnels and safety barriers. In these cases,
the system may brake late or
unexpectedly. At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening, if
required. WARNING:
If the system
malfunctions, have your vehicle checked
as soon as possible.
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Possible Causes and Actions for This Message Displaying:
Action
Cause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-
tion.
The surface of the radar is dirty or
obstructed.
Wait a short time. It may take several
minutes for the radar to detect that it is free
from obstruction.
The surface of the radar is clean but the
message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Water, snow or ice on the surface of the
road may interfere with the radar signals.
Wait a short time or switch to normal cruise
control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is possible to get a blockage warning with no
actual block. A false blocked condition either self clears, or clears after you restart your
vehicle.
Switching to Normal Cruise
Control WARNING: Normal cruise control
will not brake when your vehicle is
approaching slower vehicles. Always be
aware of which mode you have selected
and apply the brakes when necessary. The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, and the system
does not respond to lead vehicles.
Automatic braking remains active to
maintain set speed. You can change from adaptive cruise
control to normal cruise control through
the information display.
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Information System (page 194). If the
Blind Spot Information System is blocked,
Cross Traffic Alert is also blocked. A
corresponding message appears in the
information display as soon as you shift
the transmission into reverse (R).
System Limitations
Cross Traffic Alert has its limitations;
situations such as severe weather
conditions or debris build-up on the sensor
area may limit vehicle detection.
The system detects approaching vehicles
from up to
45 ft (14 m) away, though
coverage decreases when the sensors are
blocked. Reversing slowly helps increase
the coverage area and effectiveness.
The following are other situations that may
limit the Cross Traffic Alert performance:
• Stationary or slow moving vehicles.
• Pedestrians or objects in the roadway.
• Oncoming vehicles in the same lame.
• Severe weather conditions.
• Debris build-up near or around the
sensor(s).
• Small distance to the vehicle ahead.
• Adjacently parking vehicles or objects
obstructing the sensors.
• Approaching vehicles passing at
speeds greater than
15 mph (24 km/h).
• Driving in reverse faster than
3 mph
(5 km/h).
• Backing out of an angled parking spot.
If the rear end of the vehicle is hit or
damaged, the radar sensing zone may be
altered causing missed or false collision
warnings. See your authorized dealer to
have your collision warning radar checked
for proper coverage and operation. False Alerts
Note:
When towing a trailer, the sensors
may detect the trailer thus causing a false
alert. It may be desirable to turn the Blind
Spot Information System off if the false
alerts become annoying.
There may be certain instances when there
is a false alert by the Cross Traffic Alert
system that illuminates the alert indicator
with no vehicle in the coverage zone. Some
amount of false alerts are normal; they are
temporary and self-correct.
System Errors
If Cross Traffic Alert senses a problem with
the left or right sensor a message will
appear in the information display. See
Information Messages
(page 103).
Switching the System Off and On
You can temporarily switch Cross Traffic
Alert off in the information display. See
Information Messages (page 103). When
you switch Cross Traffic Alert off, you will
not receive alerts and the information
display will display a system off message.
Note: The Cross Traffic Alert switches on
whenever the ignition is switched on and
ready to provide appropriate alerts when
the transmission is in reverse (R). Cross
Traffic Alert will not remember the last
selected on or off setting.
You can also have Cross Traffic Alert
switched off permanently at an authorized
dealer. Once switched off permanently,
the system can only be switched back on
at an authorized dealer.
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WARNING: The collision warning
system with brake support cannot help
prevent all collisions. Do not rely on this
system to replace driver judgment and the
need to maintain distance and speed.
Note: The system does not detect, warn or
respond to potential collisions with vehicles
to the rear or sides of the vehicle.
Note: The collision warning system is active
at speeds above approximately
5 mph
(8 km/h). This system is designed to alert the driver
of certain collision risks. A radar detects if
your vehicle is rapidly approaching another
vehicle traveling in the same direction as
yours.
If it is, a red warning light illuminates and
an audible warning chime sounds. The brake support system assists the driver
in reducing the collision speed by charging
the brakes. If the risk of collision further
increases after the warning light
illuminates, the brake support prepares
the brake system for rapid braking. This
may be apparent to the driver. The system
does not automatically activate the brakes
but, if the brake pedal is pressed, full force
braking is applied even if the brake pedal
is lightly pressed.
Using the Collision Warning System WARNING:
The collision warning
system ’s brake support can only help
reduce the speed at which a collision
occurs if the driver applies the vehicle ’s
brakes. The brake pedal must be pressed
just like any typical braking situation.
The warning system sensitivity can be
adjusted to one of three possible settings
by using the information display control.
See
General Information (page 95).
Note: If collision warnings are perceived as
being too frequent or disturbing then the
warning sensitivity can be reduced, though
the manufacturer recommends using the
highest sensitivity setting where possible.
Setting lower sensitivity would lead to fewer
and later system warnings. See
General
Information (page 95).
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 98 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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