reset FORD FOCUS 2015 3.G Owner's Manual

To Connect Using Voice Commands
Plug the device into your vehicle's USB
port.
Press the voice button and when
prompted, say:
Action and Descrip-
tion
Voice Command
You can now play
music by saying any
of the appropriate
voice commands.
See the media
voice commands.
(USB [stick] | iPod
| MP3 [player])
Words in brackets [ ] are optional and do
not have to be spoken for the system to
understand the command. For example,
for where (USB [stick] | iPOD | MP3
[player]) appears, you can say USB or USB
stick. To Connect Using the System Menu
1.
Plug the device into your vehicle's USB
port.
2. Press the AUX button until an
"initializing" message appears in the
display. Depending on how many
media files are on your connected
device, an indexing message may
appear in the display. When indexing
is complete, the screen returns to the
playback menu.
To view USB content select: Description and Action
Message
Depending on how many media files are on your connected
device, an indexing message may appear in the display. When
indexing is complete, the screen returns to the playback menu.
Browse USB
You can browse the files on the USB
device in categories. Choose from the
following: Message
Play all
Playlists
Songs
Artists
Albums Message
Genres
Browse USB
Reset USB
Exit
Media Voice Commands Press the voice button and when
prompted say:
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Voice Command
pause
play
[play] next track
[play] previous track
Media Menu Features
The media menu allows you to select how
to play your music (such as by artist, genre,
shuffle or repeat), find similar music or
reset the index of your USB devices. Press AUX to select USB playback. Description and Action
Message
This will enter the media menu.
Options
Then any of the following: Description and Action
Message
Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Shuffle
Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Repeat track
You can play similar types of music to the current playlist
from the USB port. The system uses the metadata informa-
tion of each track to compile a playlist. The system then
creates a new list of similar tracks and then begins playing.
Each track must have the metadata tags populated for this
feature. With certain playing devices, if your metadata tags
Similar music
are not populated, the tracks will not be available in voice
recognition, the play menu or this option. However, if you
place these tracks onto your playing device in mass storage
device mode they are available in voice recognition, the play
menu or this option. The system places unknowns into any
unpopulated metadata tag.
Resets the USB index. After the new indexing is complete
you can choose what to play from the USB song library.
Reset SYNC USB
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Description and Action
Display
2. Scroll to select the desired genre, and then press the
OK button.
Browse all supported media files on your media player
connected to the USB port. You can only view media files
that are compatible with SYNC. (Other files are not
visible.)
Browse USB
1. Press the
OK button to select.
2. Scroll to browse indexed media files on the device, and
then press the
OK button.
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
Reset USB
* You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the audio system's numeric
keypad to jump in the list.
Using Voice Commands
You can access and view your USB songs
using voice commands.
Plug the device into your vehicle's USB
port.
Press the voice button and when
prompted, say any of the following
commands: Accessing and Viewing USB Media
(browse | search | show) all (album |
albums)
(browse | search | show) all (artist |
artists)
(browse | search | show) all (genre |
genres)
(browse | search | show) all (playlist |
playlists)
(browse | search | show) all (song | songs
| title | titles | file | files | track | tracks)
Browse album Accessing and Viewing USB Media
Browse artist
Browse genre
Browse playlist
USB 2
(If Equipped)
Your vehicle may come equipped with an
additional USB port. If so, USB 1 is located
at the front of the vehicle at the bottom of
the instrument panel. USB 2 is located
inside the storage compartment of the
vehicle's center console.
You can plug in an additional USB device
into the second USB port.
Note: SYNC only supports one connected
iOS (Apple) devices at a time (whichever
one you plug in first). When you connect a
second iOS device, the systems charges it,
but does not support playback from it.
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Voice Command
AM2
AM <530-1710>
AM preset
AM [1] [autoset] preset
[tune [to]] FM
[tune [to]] FM1
FM autoset
FM2
FM <87.9-107.9>
FM [autoset] preset
FM HD <1-7>
FM1 preset
FM2 preset
HD <1-7>
Preset
Tune
help
Sirius Satellite Radio Voice Commands
(If equipped) If you are listening to Sirius
satellite radio, press the voice
button, and then say any of the
commands in the following table. If you are not listening to Sirius
satellite radio, press the voice button
and, after the tone, say: Voice Commands
Sirius
You can then say any of the following
commands.
<0-233>
SAT
SAT1
SAT2
SAT3
Preset
SAT1 preset
SAT2 preset
SAT3 preset
Tune
help
CD Voice Commands If you are listening to a CD, press
the voice button, and then say
any of the commands in the
following table.
If you are not listening to a CD, press
the voice button and, after the tone,
say: Voice Command
(disc | CD [player]) play
You can then say any of the following
commands.
pause
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Voice Command
play
[play] next track
[play] previous track
Play track <1-512> *
repeat (track | song) [on]
Repeat folder
repeat off
*
(shuffle | random | mix) [on |
(tracks | songs) [on]]
(shuffle | random | mix) (CD [player] |
disc) [on] Voice Command
(shuffle | random | mix) folder [on]
shuffle off
* You need to indicate to the system which
track or folder to repeat or shuffle when
using these commands.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information. Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manualabout audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform- ance.
There is excessive back-
ground noise during a phone call.
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but theycannot hear me.
Go to the website to reviewyour phone's compatibility.
This is a phone-dependent feature.
SYNC is not able to down-
load my phonebook. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
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Phone issues
Possible solution(s)
Possible cause(s)
Issue
Try pushing your phonebookcontacts to SYNC by usingthe Add Contacts feature.
This may be a possible
phone malfunction. Use the SYNCmyphone
feature available on the website.
Try pushing your phonebook contacts to SYNC by usingthe Add Contacts feature.
This may be a limitation on your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts. If the missing contacts are
stored on your SIM card, try moving them to the device memory.
Remove any pictures or
special ring tones associ- ated with the missing contact.
Depending upon your phone,
you may have to grant SYNC permission to access your
phonebook contacts. Make sure to confirm when
prompted by your phone during the phonebook download.
Go to the website to review your phone's compatibility.
This is a phone-dependent feature.
I am having trouble
connecting my phone to SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying again.
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Phone issues
Possible solution(s)
Possible cause(s)
Issue
Check the security and autoaccept and prompt always
settings relative to the SYNC Bluetooth connection on your phone.
This may be a possible
phone malfunction. Update your device's firm-
ware.
Turn off the Auto phone- book download setting.
Go to the website to review your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not working on SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
This may be a possible
phone malfunction. USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the device and the USB port.
Make sure that the device does not have an auto-
install program or active security settings.
Make sure you are not
leaving the device in your vehicle during very hot or cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the car.
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
On an iPhone with iOS7+, to force close an app, doubletab the home button then
swipe up on the app to close it. Tab the home button
again, then select the app again to restart it. After a
few seconds, the app should then appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on your phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle, SYNC should be able to
automatically re-connect to your phone if you press the "Phone" button.
There is a bluetooth bug on
some order versions of the
Android OS that may cause apps that were found on
your previous vehicle drive
to not be found again if you have not turned off bluetooth.
My Android phone is
connected, my app(s) are running, I restarted them,but I still cannot find any apps.
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable fromthe phone, wait a moment, and plug the USB cable
back in to the phone. After a
few seconds, the app should appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app but I still cannot find it on SYNC.
Try increasing the Bluetoothvolume of the device by
using the device's volume control buttons which are most often found on the side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no sound or the sound is very low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford SYNC" setting, disable that
setting in the app's settings menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your phone than the number of
availble Bluetooth ports, you will not see all of your apps
listed in SYNC's mobile apps menu.
I can only see some of the
AppLink apps running on my phone listed in SYNC'sMobile Apps Menu. SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset,press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Please allow a few minutes for thereset to complete. After a few minutes has passed you can resume using the SYNC system.
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Speed-restricted Features
Adding or editing wallpaper
Photos and Graphics
Composing text messages
Text Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destination
Navigation
Demo navigation route
Adding or editing Address Book or Avoid Area entries
Privacy Information
When you connect a cell phone to SYNC,
the system creates a profile within your
vehicle that links to that cell phone. This
profile helps in offering you more cellular
features and operating more efficiently.
Among other things, this profile may
contain data about your cell phone book,
text messages (read and unread), and call
history, including history of calls when your
cell phone was not connected to the
system. In addition, if you connect a media
device, the system creates and retains an
index of supported media content. The
system also records a short development
log of approximately 10 minutes of all
recent system activity. The log profile and
other system data may be used to improve
the system and help diagnose any
problems that may occur.
The cellular profile, media device index,
and development log remain in your
vehicle unless you delete them, and are
generally accessible only in your vehicle
when your cell phone or media player is
connected. If you no longer plan to use the
system or your vehicle, we recommend you
carry out a Master Reset to erase all stored
information. System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not
access the system data for any purpose
other than as described without consent,
a court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911
Assist®, Vehicle Health Report, and Traffic,
Directions and Information.
Using Voice Commands
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
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™