radio FORD FOCUS 2015 3.G Owner's Guide
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Setting 911 Assist On or Off
Press the phone button to enter the
phone menu then select:
Action and Description
Menu
Item
Press OK to confirm and enter
the 911 Assist menu.
911 Assist
Scroll to activate this option
then press OK when the
desired option appears in the
radio display.
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Line In Audio
To access the Line In audio source,
start a voice session and say:
Voice Command
((line | AV | audio video) in | AUX | audio
video)
Bluetooth Devices and System
Settings
You can access these menus using the
audio display. See Using SYNC™ With
Your Phone (page 294).
Voice Commands for Audio
Sources
Your voice system allows you to change
audio sources with a simple voice
command. Press the voice button and when
prompted say:
Voice Command
Audio
Below are a few examples of voice
commands you can use.
[tune [to]] AM
[tune [to]] AM1
AM autoset
AM2
Bluetooth (audio | stereo)
(disc | CD [player]) play
[tune [to]] FM
[tune [to]] FM1 Voice Command
FM autoset
FM2
((line | AV | audio video) in | AUX | audio
video)
Radio *
SAT <1-3>
*
Sirius
(USB [stick] | iPod | MP3 [player])
((who's | who is) this | who plays this |
(what's | what is) playing [now] | (what
| which) (song | track | artist) is this |
(who's | who is) playing | (what's | what
is) this)
help
* If equipped.
Radio Voice Commands If you are listening to the radio,
press the voice button, and then
say any of the commands in the
following table.
If you are not listening to the radio,
press the voice button and, after the
tone, say: Voice Command
Radio
You can then say any of the following
commands.
[tune [to]] AM
[tune [to]] AM1
AM autoset
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![FORD FOCUS 2015 3.G Owners Guide Voice Command
AM2
AM <530-1710>
AM preset <number>
AM [1] [autoset] preset <number>
[tune [to]] FM
[tune [to]] FM1
FM autoset
FM2
FM <87.9-107.9>
FM [autoset] preset <number>
FM <radio frequency> HD < FORD FOCUS 2015 3.G Owners Guide Voice Command
AM2
AM <530-1710>
AM preset <number>
AM [1] [autoset] preset <number>
[tune [to]] FM
[tune [to]] FM1
FM autoset
FM2
FM <87.9-107.9>
FM [autoset] preset <number>
FM <radio frequency> HD <](/img/11/5150/w960_5150-320.png)
Voice Command
AM2
AM <530-1710>
AM preset
AM [1] [autoset] preset
[tune [to]] FM
[tune [to]] FM1
FM autoset
FM2
FM <87.9-107.9>
FM [autoset] preset
FM
FM1 preset
FM2 preset
HD <1-7>
Preset
Tune
help
Sirius Satellite Radio Voice Commands
(If equipped) If you are listening to Sirius
satellite radio, press the voice
button, and then say any of the
commands in the following table. If you are not listening to Sirius
satellite radio, press the voice button
and, after the tone, say: Voice Commands
Sirius
You can then say any of the following
commands.
<0-233>
SAT
SAT1
SAT2
SAT3
Preset
SAT1 preset
SAT2 preset
SAT3 preset
Tune
help
CD Voice Commands If you are listening to a CD, press
the voice button, and then say
any of the commands in the
following table.
If you are not listening to a CD, press
the voice button and, after the tone,
say: Voice Command
(disc | CD [player]) play
You can then say any of the following
commands.
pause
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable fromthe phone, wait a moment, and plug the USB cable
back in to the phone. After a
few seconds, the app should appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app but I still cannot find it on SYNC.
Try increasing the Bluetoothvolume of the device by
using the device's volume control buttons which are most often found on the side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no sound or the sound is very low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford SYNC" setting, disable that
setting in the app's settings menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your phone than the number of
availble Bluetooth ports, you will not see all of your apps
listed in SYNC's mobile apps menu.
I can only see some of the
AppLink apps running on my phone listed in SYNC'sMobile Apps Menu. SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset,press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Please allow a few minutes for thereset to complete. After a few minutes has passed you can resume using the SYNC system.
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When using voice commands, words and
icons may appear in the lower left status
bar indicating the status of the voice
command session (such as Listening,
Success, Failed, Paused or Try Again).
How to Use Voice Commands
The following are some of the
voice commands that you can
say at any time during a voice
command session.
Press the voice button and when
prompted say: Voice command
Main Menu
What Can I Say
Previous Page
Go Back
Help
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken voice commands.
• After pressing the voice command icon,
wait until after the tone sounds and a
message appears before saying a voice
command. Any voice command spoken
prior to this does not register with the
system. •
Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice command icon.
Accessing a List of Available Voice
Commands
To access a list of available voice
commands you can do either of the
following.
Using the touchscreen, press: Menu Item
Settings
Help
Voice Command List
Using the steering wheel control, press
the voice button and when prompted
say one of the following: Voice Commands
List of Commands
Radio List of Commands
Phone List of Commands
Voice Instructions List of Commands
Voice Command Settings
These allow you to customize the level of
system interaction, help and feedback. The
system defaults to standard interaction
that uses candidate lists and confirmation
prompts as these provide the highest level
of guidance and feedback.
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Action and Description
Message
Have the system use HOV (high-occupancy vehicle) lanes.
Have the system use guidance prompts.
Navigation Preferences
Have the system automatically fill-in State/Province
information.
Have the system automatically avoid traffic concerns or allow
you to accept or decline an alternative route.
Traffic Preferences
Have the system automatically alert you to traffic concerns
that occur on your route.
Have the system display accident icons.
Have the system display traffic jam icons.
Have the system display closed roads.
Have the system display areas where road work occurs.
Have the system display incident icons.
Have the system display areas where difficult driving condi-
tions may occur.
Have the system display areas where snow and ice on the
road may occur.
Have the system display any smog alerts.
Have the system display weather warnings.
Have the system display where there may be reduced visib-
ility.
Have the system turn on your radio for traffic announcements.
Enter specific areas that would like to avoid on planned
navigation routes.
Avoid Areas
Phone 343
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Action and Description
Menu Item
Phone Number
User Name
Password
Shows you the currently paired devices as well as giving you
your typical Bluetooth options to connect, disconnect, set as
favorite, delete and add device. Bluetooth is a registered
trademark of the Bluetooth SIG.
Bluetooth Settings
Choose your connection methods and change them as
needed. You can select to change order and have the system
either always attempt to connect using a USB, mobile
broadband, or using Wi-Fi.
Prioritize Connection
Methods The Wi-Fi CERTIFIED Logo is a certification
mark of the Wi-Fi Alliance.
Help
To make adjustments using the touchscreen, select:
Action and Description
Message
Press the settings icon.
Settings
Help
Then select from the following:
Touchscreen system serial number
System Inform-
ation
Your vehicle identification number (VIN)
Touchscreen system software version
Navigation system version
Map database version
Sirius satellite radio ESN
Gracenote® Database Information and Library version
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ENTERTAINMENT
Message and Description
Message
AM
A
FM
B
SIRIUS
C
CD
D
USB
E
Touch this button to scroll down for more options, for example
SD Card and Line In
F
These buttons change with the media mode you are in.
G
Radio memory presets.
H
Note: Some features may not be available in your area. Contact an authorized dealer for
more information.
You can access these options using the
touchscreen or voice commands. AM/FM Radio The following controls are
available for AM/FM radio
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B
C
D
E
F
G
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Action and Description
Item
Touch either tab to listen to the radio. To change between AM and FM
presets, just touch the AM or FM tab.
AM
FM
Save a station by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the station. Sound returns
when finished.
Presets
Touch this button to turn HD Radio on. The light on the button illumin-
ates when the feature is on. HD Radio allows you to receive radio
broadcasts digitally, where available, providing free, crystal-clear sound.
See HD Radio information later in this chapter.
HD Radio
Touch this button to go to the next strong AM or FM radio station. The
light on the button illuminates when the feature is on.
Scan
Touch this button to manually enter the desired station number. Touch
Enter
when you are done.
Direct Tune
Options
You can make adjustments to the following options: Action and Description
Menu Item
Bass
Sound Settings
Midrange
Treble
Set Balance and Fade
DSP
Occupancy Mode
Speed Compensated Volume
This allows you to select a category of music you would like to search
for. You can then choose to either seek or scan for the stations playing
that category.
Set PTY for
Seek / Scan
This allows you to view the information broadcast by FM stations.
RDS Text
Display
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Action and Description
Menu Item
This allows you to have the system automatically store the six strongest
stations in your current location.
AST
This feature is available when HD Radio is on, and allows you to tag a
song to download later. When you select On, TAG appears on-screen
when HD Radio is active. You can touch TAG to save the information
of the song that is playing. When you plug in your portable music player,
the information transfers, if supported by your device. When you are
connected to iTunes, the tags appear to remind you of the songs you
would like to download. See HD Radio information later in this chapter.
TAG Button
Note: Your vehicle may not have all these sound settings.
HD Radio ™ Information (If Available)
Note: HD Radio broadcasts are not
available in all markets.
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com.
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen: The HD logo either blinks when acquiring
a digital station, and then stays solid when
digital audio is playing, or is grey when
acquiring a digital station, and then
changes to orange when digital audio is
playing. When this logo is available, you
may also see Title and Artist fields
on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
TAG
allows you to save a song to
download later when you are on an
acquired HD Radio station and the feature
is on.
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