battery FORD FOCUS 2015 3.G Workshop Manual
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Page 382 of 453

•
You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
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Page 396 of 453

Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). For more
information visit:
Websites
www.SYNCMyRide.com www.SYNCMyRide.cawww.syncmaroute.ca Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a limitation on
your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts.
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
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Page 397 of 453

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
I am having trouble
connecting my phone to
SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.
You can also preform the
MyFord Touch reset
procedure.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not
working on SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
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Page 398 of 453

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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For maximum vehicle performance, keep
the following information in mind when
adding accessories, equipment,
passengers and luggage to your vehicle:
•
Do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Consult an
authorized dealer for specific weight
information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of radio transmitter-equipped mobile
communications systems, for example,
two-way radios, telephones and theft
alarms. Any such equipment should
comply with the Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations, and an authorized
dealer should install this equipment.
• An authorized dealer should install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized dealer add any
non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
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Page 426 of 453

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Page 430 of 453

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Page 431 of 453

Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying ENGINE
OIL CHANGE DUE or OIL CHANGE
REQUIRED in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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Page 445 of 453

Booster Seats..................................................28
Types of Booster Seats...................................... 28
Brake Fluid Check.........................................216
Brakes...............................................................148 General Information.......................................... 148
Breaking-In.....................................................186
Bulb Specification Chart...........................227
C
Cabin Air Filter.................................................112
California Proposition 65..............................11
Capacities and Specifications - 1.0L EcoBoost™.................................................266
Specifications...................................................... 267
Capacities and Specifications - 2.0L Duratec-HE (MI4)
....................................269
Specifications..................................................... 270
Capacities and Specifications.................261
Car Wash See: Cleaning the Exterior.............................. 230
Center Console
...............................................121
Changing a Bulb...........................................222 Replacing Fog Lamp Bulbs............................ 224
Replacing Headlamp Bulbs........................... 222
Replacing HID Headlamp Bulbs................... 222
Replacing LED Rear Lamps........................... 226
Replacing Licence Plate and High Mounted Brake Lamp Bulbs......................................... 227
Replacing Rear Lamps - 4 Door................... 224
Replacing Rear Lamps - 5 Door.................... 225
Changing a Fuse..........................................209 Fuses...................................................................... 209
Changing a Road Wheel...........................256 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 256
Tire Change Procedure..................................... 257
Changing the 12V Battery...........................217
Changing the Engine Air Filter.................229
Changing the Wiper Blades
......................219
Checking MyKey System Status................61
Checking the Wiper Blades.......................219
Child Restraint and Safety Belt Maintenance.................................................39
Child Safety......................................................20 General Information............................................ 20Child Safety Locks...........................................31
Left-Hand Side...................................................... 32
Right-Hand Side................................................... 32
Child Seat Positioning
..................................30
Cleaning Leather Seats.............................233
Cleaning Products.......................................230
Cleaning the Alloy Wheels.......................234
Cleaning the Engine.....................................231
Cleaning the Exterior..................................230 Body Paintwork Preservation......................... 231
Cleaning the Chrome Trim............................. 230
Cleaning the Headlamps................................ 230
Cleaning the Rear Window............................ 230
Cleaning the Instrument Panel and Instrument Cluster Lens.........................232
Cleaning the Interior....................................232 Instrument Cluster Screens, LCD Screens
and Radio Screens........................................ 232
Rear Windows..................................................... 232
Safety Belts.......................................................... 232
Cleaning the Windows and Wiper Blades............................................................232
Clearing All MyKeys......................................60
Climate.............................................................381 Climate Control Voice Commands.............383
Climate Control
.............................................107
Clutch Fluid Check - Manual Transmission................................................217
Cold Weather Precautions
........................186
Coolant Check See: Engine Coolant Check............................. 214
Crash Sensors and Airbag Indicator.......48
Creating a MyKey...........................................59 Programming/Changing Configurable
Settings............................................................... 59
Cruise Control
..................................................75
Principle of Operation....................................... 162
Cruise control See: Using Cruise Control................................ 162
Customer Assistance
..................................194
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
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Information Messages.................................99
Airbag....................................................................... 99
Alarm...................................................................... 100
Battery and Charging System....................... 100
Blind Spot Information and Cross Traffic Alert System................................................... 100
Doors........................................................................\
101
Engine...................................................................... 101
Hill Start Assist.................................................... 102
Keyless Vehicle.................................................... 102
Lane Keeping Aid................................................ 102
Lighting................................................................... 103
Maintenance........................................................ 103
Message Indicator............................................... 99
MyKey......................................................................103
Occupant Protection........................................ 104
Park Aid.................................................................. 104
Park Brake............................................................. 104
Power Steering.................................................... 105
Starting System ................................................. 105
Start-Stop............................................................. 105
Tire Pressure Monitoring System.................106
Traction Control.................................................. 106
Transmission ........................................................ 106
Installing Child Seats
.....................................21
Child Seats............................................................... 21
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for Children (LATCH)............................................ 24
Using Tether Straps............................................. 26
Instrument Cluster
........................................90
Instrument Lighting Dimmer.....................80
Instrument Panel Overview
........................18
Interior Lamps.................................................83
Front Interior Lamps (If Equipped)...............83
Interior Luggage Compartment Release - 4-Door
..........................................................69
Interior Mirror....................................................87
Introduction.........................................................7
J
Jump Starting the Vehicle..........................191 Connecting the Jumper Cables...................... 191
Jump Starting....................................................... 192
Preparing Your Vehicle....................................... 191
Removing the Jumper Cables........................ 192K
Keyless Entry
...................................................68
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 68
Keyless Starting
.............................................122
Failure to Start..................................................... 123
Fast Restart........................................................... 124
Starting Your Vehicle......................................... 123
Stopping the Engine When Your Vehicle is Moving................................................................ 124
Stopping the Engine When Your Vehicle is Stationary......................................................... 124
Switching the Ignition On to Accessory Mode................................................................... 123
Keys and Remote Controls........................50
L
Lane Keeping System.................................163 Switching the System On and Off...............163
Lighting Control
..............................................79
Headlamp Flasher................................................ 79
High Beams............................................................ 79
Lighting
...............................................................79
Load Carrying..................................................174
Load Limit........................................................174
Vehicle Loading - with and without a
Trailer.................................................................. 174
Locking and Unlocking.................................63 Activating Intelligent Access........................... 64
Autolock Feature.................................................. 66
Autounlock Feature............................................ 66
Battery Saver.......................................................... 67
Disabled Intelligent Access Keys.................... 65
Enabling or Disabling Autolock and Autounlock........................................................ 66
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 67
Opening the Liftgate or Luggage Compartment................................................... 67
Power Door Locks................................................ 63
Remote Control.................................................... 63
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 65
Smart Unlocks for Intelligent Access Keys...................................................................... 65
Locks...................................................................63
445
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