battery FORD FOCUS 2018 Workshop Manual

•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
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HOME SCREEN
Home screen displayTileItem
Shows the active media source.AudioAIf your vehicle does not have navigation, this space contains thecompass.
The name of the connected phone appears on the screen. Thestatus of the phone features also appear. This includes signalstrength, battery charge, 911 assist setting state (On or Off),text messaging and roaming.
PhoneB
This map displays your current location or current route in realtime.*NavigationC
When you have navigation active, you also see the next turnand the length of time and distance to your destination.
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To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and Canadaonly). See Settings (page 379).
You can select any of the following duringan active phone call:
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Action and DescriptionMenu Item
Text Messaging
You can then select:
No sound plays when a message comes to your phone.No Alert(Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a newmessage.Voice Readout
You can enable and disable the following options as well:
Action and DescriptionMenu Item
When enabled, vehicle audio (such as radio or apps) is muted for theduration of the phone call even when the phone call is in privacy.Mute Audio inPrivacy
When enabled, an alert displays that your phone is roaming whenyou attempt to place a call.RoamingWarning
When enabled, a message displays when the battery on your phoneis running low.Low BatteryNotification
911 Assist
Note:This service is only available in theUnited States and Canada.
Select this button to modify the on or offsetting for this feature. If the mobilephone’s contacts have been downloaded,you can adjust the following option:
Action and DescriptionMenu Item
You can select up to two numbers from your mobile device's phone-book as emergency contacts for quick access at the end of the 911Assist call process.
Set EmergencyContacts
Radio
This button is available if a Radio sourcesuch as AM or FM is the active mediasource. Pressing the button allows you toaccess the following features:
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Valet Mode
Valet mode allows you to lock the system.No information is accessible until thesystem is unlocked with the correct PIN.
When you select valet mode a pop upappears informing you that a four digitcode must be entered to enable anddisable valet mode. You can use any PINyou chose but you must use the same PINto disable valet mode. The system asksyou to input the code.
Note:If the system is locked and youcannot remember the PIN, please contactthe Customer Relationship Center.
United States: 1-800-392-3673Canada: 1-800-565-3673
To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same pinnumber. The system reconnects to yourphone and all of your options are availableagain.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.However, should questions arise, pleaserefer to the tables below.
To check your cell phone's compatibility,visit the Ford website.
Website
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audioadjustments.
The audio controlsettings on your cellphone may be affectingSYNC 3 performance.
There is back-ground noiseduring a phonecall.
Try switching your cell phone off, resettingit or removing the battery, then try again.Possible cell phonemalfunction.
During a call, Ican hear theother personbut they cannothear me.
Make sure that the microphone for SYNC3 is not set to off. Look for the microphoneicon on the phone screen.
To restart your system, shut down theengine, open and close the door, and thenlock the door and wait for 2-3 minutes.Make sure that your SYNC 3 screen is blackand the lighted USB port is off.
The system may need tobe restarted.
During a call, Icannot hear theother personand they cannothear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.SYNC 3 is notable to down-load my phone-book.
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Cell phone issues
Possible solutionPossible causeIssue
Make sure you allow SYNC 3 to retrievecontacts from your phone. Refer to yourcell manual.
Possible cell phonemalfunction.You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC 3.
Try switching your cell phone off, resettingit or removing the battery, then try again.
Make sure you allow SYNC 3 to retrievecontacts from your phone. Refer to yourcell manual.
Limitations on your cellphone's capability.
The systemsays "Phone-book down-loaded" but mySYNC 3 phone-book is empty oris missingcontacts.
If the missing contacts are stored on yourSIM card, move them to your cell phone'smemory.
You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC 3.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
I am havingtroubleconnecting mycell phone toSYNC 3.
Try switching your cell phone off, resettingit or removing the battery, then try again.
Possible cell phonemalfunction.
Try deleting your device from SYNC 3 anddeleting SYNC from your device, then tryingagain.
Always check the security and auto acceptprompt settings relative to the SYNC 3Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.This is a cell phone-dependent feature.Text messagingis not workingon SYNC 3.Try switching your cell phone off, resettingit or removing the battery, then try again.Possible cell phonemalfunction.
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USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then reconnect it toSYNC 3.
Possible device malfunc-tion.I am havingtroubleconnecting mydevice.
Make sure you are using the manufacturer'scable.
Make sure to correctly insert the USB cableinto the device and your vehicle's USB port.
Make sure that the device does not havean auto-install program or active securitysettings.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Make sure you are not leaving the device inyour vehicle during very hot or coldtemperatures.This is a device limitation.
SYNC 3 doesnot recognizemy device whenI start myvehicle.
Make sure you connect the device to SYNC3 and that you have started the mediaplayer on your device.
This is a device-dependent feature.Bluetooth audiodoes notstream.The device is notconnected.
Make sure that all song details are popu-lated.
Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC 3 doesnot recognizemusic that is onmy device.
Try replacing the corrupt file with a newversion.The file may becorrupted.
Some devices require you to change theUSB settings from mass storage to mediatransfer protocol class.
The song may havecopyright protection thatdoes not allow it to play.
Convert the file to a supported format. SeeEntertainment (page 353).The file format is notsupported by SYNC 3.
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USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Update media index. See Settings (page379).The device needs to bere-indexed.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then connect it backto SYNC 3.
This is a device limitation.
When I connectmy device, Isometimes donot hear anysound.
To listen to Apple devices through USB,select AirPlay from the devices ControlCenter, then select Dock Connector.
To listen to Apple devices throughBluetooth Stereo, select AirPlay from thedevices Control Center, then select SYNC.
Wi-Fi Issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connection.
Check for a poor Wi-Fisignal.Weak signal.
Use a unique name for yourSSID, don’t use the defaultname unless it contains aunique identifier, such aspart of the MAC address.
Multiple Access pointswithin range with the sameSSID.
Position the vehicle close tothe hotspot with the front ofthe vehicle facing thehotspot direction andremove obstacles ifpossible. Other Wi-Fi,Bluetooth, microwave andcordless phones may causeinterference.
Weak signal probably dueto distance from thehotspot, obstruction or highinterference.
Disconnecting aftersuccessful connection.
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Footnote
*Ford Licensed Accessory. The accessorymanufacturer designs, develops andtherefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford MotorCompany engineering requirements.Contact an authorized Ford dealer for themanufacturer's limited warranty details,and request a copy of the Ford LicensedAccessories product limited warrantyfrom the accessory manufacturer.
For maximum vehicle performance, keepthe following information in mind whenadding accessories, equipment,passengers and luggage to your vehicle:
•Do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Consult anauthorized dealer for specific weightinformation.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof radio transmitter-equipped mobilecommunications systems, for example,two-way radios, telephones and theftalarms. Any such equipment shouldcomply with the FederalCommunications Commission (FCC)and Canadian RadioTelecommunications Commission(CRTC) regulations, and an authorizeddealer should install this equipment.
•An authorized dealer should installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized dealer add anynon-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
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