service FORD FOCUS 2018 Owners Manual

Roadside Emergencies
Roadside Assistance..................................188
Hazard Flashers............................................189
Fuel Shutoff...................................................189
Jump Starting the Vehicle.........................190
Post-Crash Alert System...........................192
Customer Assistance
Getting the Services You Need................193
In California (U.S. Only).............................194
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................195
Utilizing the Mediation/ArbitrationProgram (Canada Only)........................196
Getting Assistance Outside the U.S. andCanada........................................................196
Ordering Additional Owner'sLiterature......................................................197
Reporting Safety Defects (U.S.Only).............................................................198
Reporting Safety Defects (CanadaOnly).............................................................198
Fuses
Fuse Specification Chart..........................200
Changing a Fuse..........................................209
Maintenance
General Information.....................................211
Opening and Closing the Hood................211
Under Hood Overview - 1.0LEcoBoost™.................................................213
Under Hood Overview - 2.0L....................214
Engine Oil Dipstick - 1.0LEcoBoost™.................................................215
Engine Oil Dipstick - 2.0L...........................215
Engine Oil Check...........................................215
Oil Change Indicator Reset.......................216
Engine Cooling Fan......................................216
Engine Coolant Check.................................217
Automatic Transmission FluidCheck.............................................................221
Brake Fluid Check.........................................221
Clutch Fluid Check - ManualTransmission..............................................221
Washer Fluid Check.....................................222
Changing the 12V Battery..........................222
Checking the Wiper Blades......................223
Changing the Front Wiper Blades.........223
Changing the Rear Wiper Blades...........224
Adjusting the Headlamps.........................225
Removing a Headlamp..............................226
Changing a Bulb...........................................227
Bulb Specification Chart...........................232
Changing the Engine Air Filter.................234
Drive Belt Routing - 1.0LEcoBoost™................................................235
Drive Belt Routing - 2.0L...........................235
Vehicle Care
General Information...................................236
Cleaning Products.......................................236
Cleaning the Exterior...................................237
Waxing.............................................................238
Cleaning the Engine....................................238
Cleaning the Windows and WiperBlades..........................................................239
Cleaning the Interior...................................239
Cleaning the Instrument Panel andInstrument Cluster Lens.......................240
Cleaning Leather Seats.............................240
Repairing Minor Paint Damage...............241
Cleaning the Wheels...................................241
Vehicle Storage.............................................241
Body Styling Kits..........................................243
Wheels and Tires
Tire Care..........................................................244
Using Snow Chains.....................................259
Tire Pressure Monitoring System..........260
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Changing a Road Wheel...........................263
Driving at High Speed................................266
Lug Nuts..........................................................267
Capacities and Specific-ations
Engine Specifications - 1.0LEcoBoost™...............................................268
Engine Specifications - 2.0L...................269
Motorcraft Parts - 1.0L EcoBoost™......270
Motorcraft Parts - 2.0L................................271
Vehicle Identification Number.................272
Vehicle Certification Label........................273
Transmission Code Designation.............273
Capacities and Specifications - 1.0LEcoBoost™................................................274
Capacities and Specifications -2.0L................................................................277
Audio System
General Information....................................281
Audio Unit - Vehicles With: SYNC.........282
Audio Unit - Vehicles With: Sony AudioSystem........................................................285
Audio Unit - Vehicles With: SatelliteRadio............................................................289
Digital Radio...................................................291
Satellite Radio..............................................294
USB Port.........................................................296
Media Hub......................................................296
SYNC™
General Information...................................297
Using Voice Recognition...........................299
Using SYNC™ With Your Phone.............301
SYNC™ Applications and Services.......313
Using SYNC™ With Your MediaPlayer............................................................318
SYNC™ Troubleshooting..........................327
SYNC™ 3
General Information...................................335
Home Screen................................................346
Using Voice Recognition............................347
Entertainment...............................................353
Phone...............................................................363
Navigation......................................................368
Apps..................................................................376
Settings...........................................................379
SYNC™ 3 Troubleshooting......................393
Accessories
Accessories...................................................405
Ford Protect
Ford Protect...................................................407
Scheduled Maintenance
General Maintenance Information.......409
Normal Scheduled Maintenance...........412
Special Operating Conditions ScheduledMaintenance..............................................414
Scheduled Maintenance Record.............417
Appendices
Electromagnetic Compatibility...............427
End User License Agreement.................429
Type Approvals............................................455
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Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, such as SYNC Vehicle HealthReport or MyFord Mobile App, you consentthat certain diagnostic information mayalso be accessed electronically by FordMotor Company and Ford authorizedservice facilities, and that the diagnosticinformation may be used to provide
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services to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries. See SYNC™ (page 297).
Event Data Recording
This vehicle is equipped with an eventdata recorder. The main purpose of anevent data recorder is to record, incertain crash or near crash-likesituations, such as an airbagdeployment or hitting a road obstacle;this data will assist in understandinghow a vehicle’s systems performed.The event data recorder is designed torecord data related to vehicle dynamicsand safety systems for a short periodof time, typically 30 seconds or less.
The event data recorder in this vehicleis designed to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/orthe brake pedal; and
•How fast the vehicle was traveling;and
•Where the driver was positioningthe steering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data isrecorded by your vehicle only if anon-trivial crash situation occurs; no datais recorded by the event data recorderunder normal driving conditions and nopersonal data or information (e.g., name,gender, age, and crash location) isrecorded (see limitations regarding 911Assist and Traffic, directions andInformation privacy below). However,parties, such as law enforcement, couldcombine the event data recorder datawith the type of personally identifyingdata routinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the eventdata recorder is needed. In addition tothe vehicle manufacturer, otherparties, such as law enforcement, thathave such special equipment, can readthe information if they have access tothe vehicle or the event data recorder.Ford Motor Company and Ford ofCanada do not access event datarecorder information without obtainingconsent, unless pursuant to court orderor where required by law enforcement,other government authorities or otherthird parties acting with lawfulauthority. Other parties may seek toaccess the information independentlyof Ford Motor Company and Ford ofCanada.
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Note:Including to the extent that anylaw pertaining to Event Data Recordersapplies to SYNC or its features, pleasenote the following: Once 911 Assist (ifequipped) is enabled (set ON), 911 Assistmay, through any paired and connectedcell phone, disclose to emergencyservices that the vehicle has been in acrash involving the deployment of anairbag or, in certain vehicles, theactivation of the fuel pump shut-off.Certain versions or updates to 911 Assistmay also be capable of being used toelectronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or otherdetails about the vehicle or crash orpersonal information about theoccupants to assist 911 operators toprovide the most appropriate emergencyservices. If you do not want to disclosethis information, do not activate the 911Assist feature. See SYNC™ (page 297).
Additionally, when you connect toTraffic, Directions and Information (ifequipped, U.S. only), the service usesGPS technology and advanced vehiclesensors to collect the vehicle’s currentlocation, travel direction, and speed(“vehicle travel information”), only tohelp provide you with the directions,traffic reports, or business searchesthat you request. If you do not wantFord or its vendors to receive thisinformation, do not activate theservice. For more information, seeTraffic, Directions and Information,Terms and Conditions. See SYNC™(page 297).
CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds, chemicals known to theState of California to cause cancer andreproductive harm. Batteries also containother chemicals known to the State ofCalifornia to cause cancer. Wash yourhands after handling.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
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We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to Account Manager, go towww.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
NEVER use a rearward facing childrestraint on a seat protected by anACTIVE AIRBAG in front of it, DEATHor SERIOUS INJURY to the CHILD canoccur.
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On Board Diagnostics Data LinkConnector
WARNING
Do not connect wireless plug-indevices to the data link connector.Unauthorized third parties could gainaccess to vehicle data and impair theperformance of safety related systems.Only allow repair facilities that follow ourservice and repair instructions to connecttheir equipment to the data link connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such asremote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,
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PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly orgently, and the risk of injury from adeploying airbag is the greatest closeto the trim covering the airbag module.
All occupants of your vehicle,including the driver, should alwaysproperly wear their seatbelts, evenwhen an airbag supplemental restraintsystem is provided. Failure to properly wearyour seatbelt could seriously increase therisk of injury or death.
Even with advanced restraintssystems, properly restrain children12 and under in a rear seatingposition. Failure to follow this couldseriously increase the risk of injury or death.
Do not place your arms on the airbagcover or through the steering wheel.Failure to follow this instructioncould result in personal injury.
Keep the areas in front of the airbagsfree from obstruction. Do not affixanything to or over the airbag covers.Objects could become projectiles duringairbag deployment or in a sudden stop.Failure to follow this instruction couldresult in personal injury or death.
Airbags can kill or injure a child in achild restraint. Never place arear-facing child restraint in front ofan active airbag. If you must use aforward-facing child restraint in the frontseat, move the seat upon which the childrestraint is installed all the way back.
Do not attempt to service, repair, ormodify the supplementary restraintsystem or associated components.Failure to follow this instruction couldresult in personal injury or death.
WARNINGS
Several airbag system componentsget hot after inflation. To reduce therisk of injury, do not touch them afterinflation.
If a supplementary restraint systemcomponent has deployed, it will notfunction again. Have the system andassociated components inspected as soonas possible. Failure to follow thisinstruction could result in personal injuryor death.
The airbags are a supplemental restraintsystem and are designed to work with theseatbelts to help protect the driver andright front passenger from certain upperbody injuries. Airbags do not inflate slowly;there is a risk of injury from a deployingairbag.
Note:You will hear a loud bang and see acloud of harmless powdery residue if anairbag deploys. This is normal.
The airbags inflate and deflate rapidlyupon activation. After airbag deployment,it is normal to notice a smoke-like, powderyresidue or smell the burnt propellant. Thismay consist of cornstarch, talcum powder(to lubricate the bag) or sodiumcompounds (for example, baking soda)that result from the combustion processthat inflates the airbag. Small amounts ofsodium hydroxide may be present whichmay irritate the skin and eyes, but none ofthe residue is toxic.
While the system is designed to helpreduce serious injuries, contact with adeploying airbag may also cause abrasionsor swelling. Temporary hearing loss is alsoa possibility as a result of the noiseassociated with a deploying airbag.Because airbags must inflate rapidly andwith considerable force, there is the risk ofdeath or serious injuries such as fractures,facial and eye injuries or internal injuries,
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•Wait at least two minutes and verifythat the airbag readiness lamp is nolonger illuminated
•If the airbag readiness lamp remainsilluminated, this may or may not be aproblem due to the front passengersensing system.
Do not attempt to repair or service thesystem. Take your vehicle immediately toan authorized dealer.
If it is necessary to modify an advancedfront airbag system to accommodate aperson with disabilities, contact the FordCustomer Relationship Center. SeeGetting the Services You Need (page193).
SIDE AIRBAGS
WARNINGS
Do not place objects or mountequipment on or near the airbagcover, on the side of the seatbacks(of the front seats), or in front seat areasthat may come into contact with adeploying airbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
Do not use accessory seat covers.The use of accessory seat coversmay prevent the deployment of theside airbags and increase the risk of injuryin an accident.
Do not lean your head on the door.The side airbag could injure you as itdeploys from the side of theseatback.
Do not attempt to service, repair, ormodify the seat airbag supplementalrestraint systems, its fuses or theseat cover on a vehicle containing seatairbags as you could be seriously injuredor killed. Contact your authorized dealeras soon as possible.
WARNINGS
If the side airbag has deployed, theairbag will not function again. Theside airbag system (including theseat) must be inspected as soon aspossible. If the airbag is not replaced, theunrepaired area will increase the risk ofinjury in a crash.
The side airbags are on the outboard sideof the seatbacks of the front seats. Theairbag was designed to inflate betweenthe door panel and occupant to furtherenhance the protection provided tooccupants in certain side impact crashes.
The system consists of the following:
•A label or embossed side panelindicating that side airbags are fittedto your vehicle.
•Side airbags inside the driver and frontpassenger seatbacks.
•Front passenger sensing system.
Crash sensors and monitoringsystem with readiness indicator.See Crash Sensors and AirbagIndicator (page 45).
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The design and development of the sideairbag system included recommendedtesting procedures that were developedby a group of automotive safety expertsknown as the Side Airbag TechnicalWorking Group. These recommendedtesting procedures help reduce the risk ofinjuries related to the deployment of sideairbags.
DRIVER KNEE AIRBAG
A driver's knee airbag is located under theinstrument panel. During a crash, therestraints control module may activate thedriver's knee airbag based on crash severityand occupant conditions. Under certaincrash and occupant conditions, the driver’sknee airbag may deploy but the driver’sfront airbag may not activate. As with frontand side airbags, it is important to beproperly seated and restrained to reducethe risk of death or serious injury.
Make sure the knee airbag isoperating properly. See CrashSensors and Airbag Indicator(page 45).
SAFETY CANOPY™
WARNINGS
Do not place objects or mountequipment on or near the headlinerat the siderail that may come intocontact with a deploying curtain airbag.Failure to follow these instructions mayincrease the risk of personal injury in theevent of a crash.
Do not lean your head on the door.The curtain airbag could injure youas it deploys from the headliner.
WARNINGS
Do not attempt to service, repair, ormodify the supplementary restraintsystem or associated components.Failure to follow this instruction couldresult in personal injury or death.
All occupants of your vehicle,including the driver, should alwaysproperly wear their seatbelts, evenwhen an airbag supplemental restraintsystem is provided. Failure to properly wearyour seatbelt could seriously increase therisk of injury or death.
To reduce risk of injury, do notobstruct or place objects in thedeployment path of the airbag.
If a supplementary restraint systemcomponent has deployed, it will notfunction again. Have the system andassociated components inspected as soonas possible. Failure to follow thisinstruction could result in personal injuryor death.
The Safety Canopy deploys duringsignificant side crashes or when a certainlikelihood of a rollover event is detectedby the rollover sensor. The Safety Canopyis mounted to the roof side rail sheet metal,behind the headliner, above each row ofseats. In certain sideways crashes orrollover events, the Safety Canopy will beactivated, regardless of which seats areoccupied. The Safety Canopy is designedto inflate between the side window areaand occupants to further enhanceprotection provided in side impact crashesand rollover events.
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