FORD FOCUS ELECTRIC 2013 3.G Service Manual

•Station overload: When you pass a broadcast tower, a stronger signal
may overtake a weaker one and play while the weak station frequency
is displayed.
•Electric motor noise: AM reception is affected by static and tones
created by the electric motor in your plug-in/hybrid vehicle. These
noises are inherent to the technology used on this vehicle and cannot
be mitigated by your Ford dealer. The noise becomes more or less
significant depending upon the other factors listed here for reception.
CD/CD Player Information
Do:
•Handle discs by their edges only.
(Never touch the playing
surface).
•Inspect discs before playing.
•Clean only with an approved CD
cleaner.
•Wipe discs from the center out.
Don’t:
•Expose discs to direct sunlight or heat sources for extended periods
of time.
•Clean using a circular motion.
CD units are designed to play commercially pressed 4.75 in
(12 cm) audio compact discs only. Due to technical
incompatibility, certain recordable and re-recordable compact
discs may not function correctly when used in Ford CD players.
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Do not use any irregular shaped
CDs or discs with a scratch
protection film attached.
CDs with homemade paper
(adhesive) labels should not be
inserted into the CD player as
the label may peel and cause the
CD to become jammed. It is
recommended that homemade
CDs be identified with
permanent felt tip marker rather
than adhesive labels. Ballpoint pens may damage CDs. Please
contact your authorized dealer for further information.
Audio System Warranty and Service
Refer to theWarranty Guide/Customer Information Guidefor audio
system warranty information. If service is necessary, see your dealer or
qualified technician.
Satellite Radio Information (If Equipped)
Satellite Radio Channels
SIRIUSbroadcasts a variety of music, news, sports, weather, traffic and
entertainment satellite radio channels. For more information and a
complete list of SIRIUSsatellite radio channels, visit www.sirius.com in
the United States, www.siriuscanada.ca in Canada, or call SIRIUSat
1–888–539–7474.
Satellite Radio Reception Factors
To receive the satellite signal, your vehicle has been equipped with a
satellite radio antenna located on the roof of your vehicle. The vehicle
roof provides the best location for an unobstructed, open view of the sky,
a requirement of a satellite radio system. Like AM/FM, there are several
factors that can affect satellite radio reception performance:
•Antenna obstructions: For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
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•Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunderstorms can
interfere with your reception.
•Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
Unlike AM/FM audible static, you will hear an audio mute when there is
satellite radio signal interference. Your radio display may display NO
SIGNAL to indicate the interference.
SIRIUSSatellite Radio Service
Note:SIRIUSreserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
SIRIUSsatellite radio is a subscription based satellite radio service that
broadcasts music, sports, news and entertainment programming. A
service fee is required in order to receive SIRIUSservice. Vehicles that
are equipped with a factory installed SIRIUSsatellite radio system
include hardware and a limited subscription term, which begins on the
date of sale or lease of the vehicle.
For information on extended subscription terms, the online media player
and other SIRIUSfeatures, please contact SIRIUSat 1–888–539–7474.
Satellite Radio Electronic Serial Number (ESN)
This 12–digit Satellite Serial Number is needed to activate, modify or
track your satellite radio account. You will need this number when
communicating with SIRIUS. While in satellite radio mode, you can view
this number on the radio display by pressing the Menu icon > SIRIUS >
Show ESN.
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Troubleshooting
Radio Display Condition Action Required
ACQUIRING Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
SAT FAULT Internal module or
system failure
present.If this message does
not clear within a short
period of time, or with
an ignition key cycle,
your receiver may have
a fault. See your
authorized dealer for
service.
INVALID CHNL Channel no longer
available.This previously
available channel is no
longer available. Tune
to another channel. If
the channel was one of
your presets, you may
choose another channel
for that preset button.
UNSUBSCRIBED Subscription not
available for this
channel.Contact SIRIUSat
1–888–539–7474 to
subscribe to the
channel or tune to
another channel.
NO TEXT Artist information not
available.Artist information not
available at this time on
this channel. The
system is working
properly.
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Radio Display Condition Action Required
NO TEXT Song title information
not available.Song title information
not available at this
time on this channel.
The system is working
properly.
NO TEXT Category information
not available.Category information
not available at this
time on this channel.
The system is working
properly.
NO SIGNAL Loss of signal from
the SIRIUSsatellite
or SIRIUStower to
the vehicle antenna.You are in a location
that is blocking the
SIRIUSsignal (i.e.,
tunnel, under an
overpass, dense foliage,
etc). The system is
working properly. When
you move into an open
area, the signal should
return.
UPDATING Update of channel
programming in
progress.No action required. The
process may take up to
three minutes.
CALL SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUSsatellite
radio.Call SIRIUSat
1–888–539–7474 to
re-activate or resolve
subscription issues.
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INTRODUCTION
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Note:Some features are not available while the vehicle is moving.
Note:Your system is equipped with a feature that allows you to access
and control audio features for 30 minutes after the ignition has been
turned off (as long as no doors are opened).
This system uses a four-corner strategy to provide quick access to
vehicle features and settings. The comprehensive touchscreen provides
easy interaction with your cellular phone, multimedia, climate control
and navigation system. The corners display any active modes within
those menus, such as your phone being connected or the climate
temperature.
SETTINGS
Press to select any of the following:
•Clock
•Display
•Sound
•Vehicle
•Settings
•Help
INFORMATION
Press to select any of the following:
•SYNCServices
•SIRIUSTravel Link™
•Alerts
•Calendar
•SYNC Apps
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If the icon is yellow, seeAlertsin theInformationsection of this
chapter.
PHONE
Press to select any of the following:
•Making and Receiving Calls
•Quick Dial
•Phonebook
•Call History
•Text Messaging
•Settings
NAVIGATION
Press to select any of the following:
•My Home
•Favorites
•Previous Destinations
•Point of Interest
•Emergency
•Street Address
•Intersection
•City Center
•Map
•Previous Starting Point
•Latitude/Longitude
•Freeway Entrance/Exit
ENTERTAINMENT
Press to select any of the following:
•AM
•FM
•SIRIUS
•CD
•USB
•BT Stereo
•SD Card
•A/V In
CLIMATE
Press to select any of the following:
•Driver Settings
•Recirculated Air
•Auto
•Dual
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•Passenger Settings
•A/C
•Defrost
HOME
Press to access your home screen. Depending on your vehicle’s option
package and software, your screens may vary in appearance from the
screens shown in this section. Your features may also be limited
depending on your market. Check with your authorized dealer for
availability.
Using the Touch-sensitive Controls on Your System
Your vehicle’s centerstack has touch-sensitive switches for your
infotainment and climate control systems. To turn a feature on and off,
just touch the graphic with your finger. To get the best performance
from the touch-sensitive controls:
•Do not press hard on the controls. They are sensitive to light touch.
•Use your bare finger to touch the center of a touch-control graphic.
Touching off-center of the graphic may cause a nearby control to turn
on or off.
•Make sure your hands are clean and dry.
•Since the touchscreen operates based on the touch of a finger, you
may have trouble using it if you are wearing gloves.
•Metal and other conductive material should be kept away from the
surface of the touchscreen as this may cause electronic interference
(i.e., control activation).
Depending on your vehicle and option package, you may also have these
controls on your bezel:
•Power: Turn the media (or climate features) on or off.
•VOL: Increase or decrease the volume.
•Fan: Increase or decrease the fan speed.
•Seek and Tune buttons: Use as you normally would in media modes.
•Eject: Eject a CD.
•SOURCE: Touch the word repeatedly to see all available media
modes. The screen does not change, but you see the media changes
in the lower left status bar.
•SOUND: Touch the word to access the Sound menu where you can
make adjustments to settings, such as: Bass, Midrange, Treble,
Balance and Fade, THX Deep Note Demo (if equipped), DSP (if
equipped), Occupancy Mode (if equipped), and Speed Compensated
Volume settings.
•Hazard flasher: Press the button to turn the hazard flashers on or off.
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Cleaning the Touchscreen Display
Clean the display with a clean, soft cloth, such as one used for cleaning
glasses. If dirt or finger prints are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray alcohol onto the display. Do
not use detergent or any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
aren’t able to answer on your own.
Monday-Saturday, 8:30 am-8pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle Health Report and to view the reports
online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available
for SYNC.
•Access to customer support for any questions you may have.
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
When using SYNC, do not:
•Operate playing devices if the power cords or cables are broken, split
or damaged. Carefully place cords and cables where they cannot be
stepped on or interfere with the operation of pedals, seats,
compartments or safe driving abilities.
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•Leave playing devices in the vehicle during extreme conditions as it
could cause them damage. See your device’s user guide for further
information.
•Attempt to service or repair the system. See your authorized dealer.
Speed-restricted Features
Some features of this system may be too difficult to use while the vehicle
is in motion so they’re restricted from being modified unless the vehicle
is not moving. Some examples of these are listed below:
•Screens that are too crowded with information, such as Point of
Interest (POI) reviews and ratings, SIRIUSTravel Link™ sports
scores, movie times, ski conditions, etc.
•Any action that requires using a keyboard, such as entering a
navigation destination or editing information
•All lists are limited so the user can view fewer entries (e.g. phone
contacts, recent phone call entries)
Listed below are more specific features that can only be modified while
the vehicle is not moving:
Restricted Features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
Lists entries are limited for phone contacts
and recent phone call entries
System Functionality Editing the keypad code
Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi/Wireless Editing wireless settings
Editing the list of wireless networks
Videos/Photos/Graphics Playing video
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages
Viewing received text messages
Editing preset text messages
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