phone FORD FOCUS ELECTRIC 2013 3.G Service Manual

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
Customer Assistance315
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If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number for Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing [email protected].
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
316Customer Assistance
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Note:Do not pull the wall plug
from the wall while the vehicle is
charging. Doing so may damage the
outlet and the cord.
To disconnect the charging coupler:
1. Press the button on the charging
coupler.
2. While holding the button, remove
the charging coupler from the
vehicle’s charge port receptacle.
3. Close the charge port door by pressing the indentation on the charge
port door. Continue pressing the indentation while the door rotates
counter clockwise and closes.
Convenience Charging and MyFordMobile
The setting up of the charging convenience features is primarily done
with the MyFord Mobile smart phone application. Visit myfordmobile.com
for more complete information and to set up your MyFord Mobile
account.
Your electric vehicle also has some convenience features to improve your
charging experience:
•Value Charge:The vehicle schedules charging at the lowest available
utility rates. Contact your utility company to see what rates are
available.
•Charge Now:Fully charge your vehicle at the quickest rate. The
vehicle starts charging immediately after you connect the charging
coupler into the vehicle.
•My GO Time:Setting My GO times through the MyFord Mobile
application allows you to set charging schedules and cabin
preconditioning settings so your vehicle is ready to drive when you
are. By setting a My GO time the vehicles charge can be completed
before your next set drive time. A calendar view allows you to
program two My GO Times per day for each of the seven days of the
week. Remember, your vehicle must be plugged in for My GO time to
work.
•Cabin Preconditioning:Get the most miles out of every charge by
preconditioning your vehicle while it’s still plugged in and charging.
Use your smart phone to set the cabin temperature and departure
time before you leave so you use energy from your home wall outlet
instead of your battery to heat or cool your vehicle.
Maintenance and Specifications335
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact your dealer or visit our online store at:
Accessories.Ford.com(U.S. only).
Ford Custom Accessories are available for your vehicle through your
local Ford or Ford of Canada dealer. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
•12 months or 12,000 miles (20,000 km) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
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TERMS AND CONDITIONS
License Limitations on Use:You agree that your license to use this
Data is limited to and conditioned on use for solely personal,
noncommercial purposes, and not for service bureau, timesharing or
other similar purposes. Except as otherwise set forth herein, you agree
not to otherwise reproduce, copy, modify, decompile, disassemble or
reverse engineer any portion of this Data, and may not transfer or
distribute it in any form, for any purpose, except to the extent permitted
by mandatory laws.
License Limitations on Transfer:Your limited license does not allow
transfer or resale of the Data, except on the condition that you may
transfer the Data and all accompanying materials on a permanent basis
if: (a) you retain no copies of the Data; (b) the recipient agrees to the
terms of this End User License Agreement; and (c) you transfer the Data
in the exact same form as you purchased it by physically transferring the
original media (e.g., the CD-ROM or DVD you purchased), all original
packaging, all Manuals and other documentation. Specifically, Multi-disc
sets may only be transferred or sold as a complete set as provided to you
and not as a subset thereof.
Additional License Limitations:Except where you have been
specifically licensed to do so by NT in a separate written agreement, and
without limiting the preceding paragraph, your license is conditioned on
use of the Data as prescribed in this agreement, and you may not (a) use
this Data with any products, systems, or applications installed or
otherwise connected to or in communication with vehicles capable of
vehicle navigation, positioning, dispatch, real time route guidance, fleet
management or similar applications; or (b) with, or in communication
with, including without limitation, cellular phones, palmtop and handheld
computers, pagers, and personal digital assistants or PDAs.
WARNING:This Data may contain inaccurate or incomplete
information due to the passage of time, changing circumstances,
sources used and the nature of collecting comprehensive geographic
Data, any of which may lead to incorrect results.
No Warranty:This Data is provided to you “as is”, and you agree to use
it at your own risk. NT and its licensors (and their licensors and
suppliers) make no guarantees, representations or warranties of any
kind, express or implied, arising by law or otherwise, including but not
limited to, content, quality, accuracy, completeness, effectiveness,
reliability, fitness for a particular purpose, usefulness, use or results to be
obtained from this Data, or that the Data or server will be uninterrupted
or error free.
374Appendices
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911 Assist™ ................................94
A
Accessing and using your USB
port ..............................................74
Accessing your calendar ............94
Accessory delay ........................144
Adding (pairing) a phone ..........81
AdvanceTrac ..............................261
Airbag supplemental restraint
system ................194–195, 203, 205
and child safety seats ............196
description ..............195, 203, 205
disposal ....................................209
driver airbag ............197, 204, 207
indicator light .................202, 209
operation .................197, 204, 207
passenger airbag .....197, 204, 207
side airbag ...............................203
Air filter, cabin ..........................342
Ambient mood/lighting .............134
AM/FM .........................................60
Anti-lock brake system
(see Brakes) ..............................259
Anti-theft system ..............168–169
arming the system ..........169–170
disarming a triggered
system .....................................170
triggering .................................170
Audio system
Single CD ..................................39
Audio system (see Radio) .........39
Automatic transaxle
fluid, adding ............................340
fluid, checking ........................340
Automatic transmission ............267fluid, refill capacities ..............343
fluid, specification ..................343
Auxiliary Input Jack ...................70
Auxiliary powerpoint ................142
A/V inputs ..............................40, 78
B
Battery .......................................328
acid, treating emergencies .....328
jumping a disabled battery ....303
maintenance-free ....................328
replacement, specifications ...342
servicing ..................................328
traction battery pack
assembly ..................................330
Belt-Minder.............................190
Blind spot mirror ......................276
Booster seats .............................223
Brakes ................................258–259
anti-lock ...................................259
anti-lock brake system (ABS)
warning light ...........................259
fluid, checking and adding ....340
fluid, refill capacities ..............343
fluid, specifications .................343
lubricant specifications ..........343
parking ....................................261
shift interlock ..........................265
Break-in period .............................6
Bulbs ..........................................134
C
Capacities for refilling fluids ....343
Cargo management system ......152
CD ................................................39
CD player ....................................72
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CD voice commands ...................73
Cell phone use ............................13
Changing a tire .........................291
Child safety seats ......................214
attaching with tether straps ..221
in front seat ............................215
in rear seat ..............................215
LATCH .....................................218
recommendations ...................212
Child safety seats -
booster seats .............................223
Cleaning the touchscreen ..........49
Cleaning your vehicle
engine compartment ..............319
instrument panel ....................321
interior .....................................322
plastic parts ............................320
washing ....................................318
waxing .....................................319
wheels ......................................319
wiper blades ............................320
Climate voice commands .........111
Clock ............................................98
Console ......................................141
Controls
steering column ......................149
Coolant ......................................337
checking and adding ..............337
refill capacities ........................343
specifications ..........................343
Cruise control
(see Speed control) ..................146
Customer Assistance ................278
Ford Extended Service
Plan ..................................348, 350
Getting assistance outside
the U.S. and Canada ..............315
Getting roadside assistance ...278Getting the service you
need .........................................310
Ordering additional owner’s
literature .................................316
Utilizing the
Mediation/Arbitration
Program ...................................314
D
Daytime running lamps
(see Lamps) ..............................130
Defrost .......................................123
Dipstick
automatic transmission
fluid ..........................................340
Display settings ...........................98
Doors
central unlocking ....................159
Driving under special
conditions ..................................269
through water .........................277
Dual automatic temperature
control (DATC) .........................123
E
Emergencies, roadside
jump-starting ..........................303
End user license agreement ....361
Engine
cleaning ...................................319
service points ..........................325
Engine fan .................................325
Event data recording ..................11
F
Fan, Engine Cooling .........324–325
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Lights, warning and indicator ....16
anti-lock brakes (ABS) ..........259
Listening to music ......................59
Load limits .................................248
Locks
autolock ...................................160
childproof ................................161
doors ........................................159
Lubricant specifications ...........343
Lug nuts ....................................302
M
Making and receiving calls .........81
MAP DVD - Loading and
Unloading ....................................81
Map icons ..................................119
Map mode ..................................118
Map preferences .......................116
Map updates ..............................121
Message center
warning messages .....................29
Mirrors .......................................145
fold away .................................146
heated ......................................146
side view mirrors (power) .....145
signal .......................................146
Motorcraftparts ..............323, 342
MyFord Touch™ system ............46
MyKey ........................................153
N
Navigation features ...................112
Navigation voice commands ....121
Notifications ................................93P
Pairing other phones ..................81
Pairing your phone .....................80
Pairing your phone for the
first time ......................................80
Parental MyKey
programming .............................153
Parking brake ............................261
Parts
(see Motorcraftparts) ...........342
Passenger Occupant
Classification Sensor .................183
Phone settings ....................85, 104
Phone voice commands ..............86
POI categories ...........................114
Point of Interest (POI) .............114
Power distribution box
(see Fuses) ...............................287
Power door locks ......................159
Power mirrors ...........................145
Powerpoint ................................142
Power steering ..........................264
Power Windows .........................142
Privacy information ....................51
Push button start system .........256
Q
Quick touch buttons .................120
R
Radio ............................................39
AM/FM .......................................60
Single CD ..................................39
Index383
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