phone FORD FOCUS ELECTRIC 2014 3.G User Guide

•Ford Genuine Accessories
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 1C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center.
In order to help serve you better, please have the following information
available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading.
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
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If your vehicle must be serviced while you are traveling or living
in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel, contact the nearest
authorized dealer. If the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: [email protected]
For customers in Guam, the Commonwealth of the Northern
Mariana Islands (CNMI), America Samoa, and the U.S. Virgin
Islands, please feel free to call our Toll-Free Number:(800)
841-FORD (3673)
If your vehicle must be serviced while you are traveling or living
in Puerto Rico, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: www.ford.com.pr
If your vehicle must be serviced while you are traveling or living
in the Middle East, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470 Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
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and request a copy of the Ford Licensed Accessories product limited
warranty from the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Ask an authorized dealer for specific
weight information.
•
The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems that are equipped with radio transmitters,
for example, two-way radios, telephones and theft alarms. Any such
equipment installed in your vehicle should comply with Federal
Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulations and
should be installed only by an authorized dealer.
•Mobile communications systems may harm the operation of your vehicle,
particularly if they are not properly designed for automotive use.
•To avoid interference with other vehicle functions, for example
anti-lock brake systems, do not locate amateur radio antennas in the
area of the driver side hood.
•If you or an authorized Ford dealer add any non-Ford custom
electrical or electronic accessories or components to your vehicle, you
may adversely affect battery performance and durability, and may
adversely affect the performance of other electrical systems in the
vehicle.
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INTRODUCTION
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
A. Phone
B. Navigation (or Information if your vehicle is not equipped with
Navigation)
C. Climate
D. Settings
E. EV Information
F. Home
G. Information
H. Entertainment
AB
HCDGEF
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This system uses a four-corner strategy to provide quick access several
vehicle features and settings. The touchscreen provides easy interaction
with your cellular phone, multimedia, climate control and navigation
system. The corners display any active modes within those menus, such
as phone status or the climate temperature.
Note:Some features are not available while your vehicle is moving.
Note:Your system is equipped with a feature that allows you to access
and control audio features for 30 minutes after you switch the ignition
off (and no doors open).
PHONE
Press to select any of the following:
•Making and Receiving Calls
•Quick Dial
•Phonebook
•Call History
•Text Messaging
•Settings
NAVIGATION
Press to select any of the following:
•My Home
•Favorites
•Previous Destinations
•Point of Interest
•Emergency
•Street Address
•Intersection
•City Center
•Map
•Edit Route Cancel Route
CLIMATE
Press to select any of the following:
•Driver Settings
•Recirculated Air
•Auto
•Dual
•Passenger Settings
•A/C
•Defrost
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Speed-restricted Features
Some features of this system may be too difficult to use while your
vehicle is moving so they are restricted from use unless your vehicle is
stationary.
•Screens that are too crowded with information, such as Point of
Interest reviews and ratings, Sirius Travel Link sports scores, movie
times and ski conditions.
•Any action that requires you to use a keyboard is restricted, such as
entering a navigation destination or editing information.
•All lists are limited so the user can view fewer entries (such as phone
contacts or recent phone call entries).
See the following chart for more specific examples:
Restricted Features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
List entries are limited for phone contacts and
recent phone call entries
System Functionality Editing the keypad code
Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi and Wireless Editing wireless settings
Editing the list of wireless networks
Videos, Photos and
GraphicsPlaying video
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages
Viewing received text messages
Editing preset text messages
Navigation Using the keyboard to enter a destination
Demo navigation route
Adding or Editing Address Book entries or
Avoid Areas
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Privacy Information
When a cellular phone is connected to SYNC, the system creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to the
system. In addition, if you connect a media device, the system creates and
retains an index of supported media content. The system also records a
short development log of approximately 10 minutes of all recent system
activity. The log profile and other system data may be used to improve the
system and help diagnose any problems that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described absent
consent, a court order, or where required by law enforcement, other
government authorities, or other third parties acting with lawful authority.
Other parties may seek to access the information independently of Ford
Motor Company and Ford of Canada. For further privacy information, see
the sections on 911 Assist, Vehicle Health Report, and Traffic, Directions
and Information.
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ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHT
VEHICLE INFORMATION DISPLAY
The display (A) is located on the right side of your instrument cluster.
You can use your steering wheel controls to view and make minor
adjustments to active modes without taking your hands off the wheel.
For example:
•In Entertainment mode, you can view what is now playing, change
the audio source, select memory presets and make some adjustments.
•In Phone mode, you can accept or reject an incoming call.
•In Navigation mode, you can view the current route or activate a
route.
•
In Surplus mode, either butterflies or a gauge represents surplus
(or status). The number of butterflies matches the current surplus or
status distance up to a maximum of sixteen butterflies. If you entered
your next charge destination in the navigation system and you see
butterflies on your screen, then you should be able to make your
destination (you have a Surplus). If you see butterflies but did not
enter your next charge destination, then you should be able to achieve
the range estimate shown at the start of your drive (you have a positive
Status). See theInstrument Clusterchapter for more information.
When you enter or turn off the vehicle, you have the opportunity to view
charging status, charge start and end times as well as the charging mode.
You can also switch your charging mode between Value Charge and
Charge Now. SeeConvenience charging with MyFord mobilein the
High Voltage Batterychapter.
A
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Use theOKand arrow buttons on the right side of your steering wheel
to scroll through the available modes:
Entertainment
Phone
Navigation
Surplus
You can make selections from the menu by using theOKbutton.
The selection menu expands and different options appear.
•Press the up and down arrows to scroll through the modes.
•Press the right arrow to enter the mode.
•Press the left or right arrows to make adjustments within the chosen
mode.
•PressOKto confirm your selection.
USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in front
of you. The system provides feedback through audible tones, prompts,
questions and spoken confirmations depending on the situation and the
chosen level of interaction (voice settings).
The system also asks short questions (confirmation prompts) when it is
not sure of your request or when there are multiple possible responses
to your request.
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•Speak naturally, without long pauses between words.
•At any time, you can interrupt the system while it is speaking by
pressing the voice icon.
Accessing a List of Available Commands
•If you use the touchscreen, press the Settings icon >Help>Voice
Command List.
•If you use the steering wheel control, press the voice icon. After the
tone, speak your command clearly.
Voice command list
“Audio list of commands”
“Bluetooth audio list of commands”
“Browse list of commands”
“CD list of commands”
“Climate control list of commands”
“List of commands”
“Navigation list of commands”
*
“Phone list of commands”
“Radio list of commands”
“SD card list of commands”
“Sirius satellite list of commands”
**
“Travel link list of commands”*
“USB list of commands”
“Voice instructions list of commands”
“Voice settings list of commands”
“Help”
*This command is only available when your vehicle is equipped with the
navigation system, and the navigation system SD card is in the card slot.
**This command is only available when you have an active Sirius satellite
radio subscription.
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