maintenance FORD FOCUS ELECTRIC 2014 3.G Service Manual

If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the occupant(s)
in your vehicle is able to talk with the operator. Be prepared to provide
your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, United States Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems electronically monitored by your
vehicle and will not monitor or report the status of any other system,
(such as brake lining wear). Failure to perform scheduled maintenance
and regularly inspect your vehicle may result in vehicle damage and
serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report Privacy Notice.
MyFord Touch®339
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)

Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to remind you automatically to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The Vehicle Health Report contains valuable
information, such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Items noted during vehicle inspections by your authorized dealer that
still need servicing.
Making a Report
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
If you want to run a report by using the touchscreen, touchApps>
Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report, Ford Motor Company may
collect your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect more vehicle information. Ford
may use your vehicle information it collects for any purpose. If you do
not want to disclose your cellular phone number or vehicle information,
do not run the feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy Statement) for more
information.
340MyFord Touch®
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)

GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may help to increase the value of your vehicle when you sell or trade it.
Keep all receipts for completed maintenance with your vehicle.
We have established regular maintenance intervals for your vehicle based
upon rigorous testing. It is important that you have your vehicle serviced
at the proper times. These intervals serve two purposes; one is to
maintain the reliability of your vehicle and the second is to keep your
cost of owning your vehicle down.
It is your responsibility to have all scheduled maintenance performed and
to make sure that the materials used meet the specifications identified in
theCapacities and Specificationschapter of this owner’s manual.
Failure to perform scheduled maintenance invalidates warranty coverage
on parts affected by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership?
Factory-Trained Technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and Motorcraft® Replacement Parts
Dealerships stock Ford, Motorcraft and Ford-authorized branded
re-manufactured replacement parts. These parts meet or exceed our
specifications. Parts installed at your dealership carry a nationwide
12-month or 12000-mile (20000 kilometers) parts and labor limited
warranty.
If you do not use Ford authorized parts they may not meet our
specifications and depending on the part, it could affect emissions
compliance.
Scheduled Maintenance387
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)

Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient and they offer one stop shopping.
They can perform any services that are required on your vehicle, from
general maintenance to collision repairs.
Note:Not all dealers have extended hours or body shops. Please contact
your dealer for details.
Protecting Your Investment
Maintenance is an investment that pays dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, make sure
you have scheduled maintenance performed at the designated intervals.
Your vehicle is very sophisticated and built with multiple, complex,
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That is why it is
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
We strongly recommend the use of only genuine Ford, Motorcraft or
Ford-authorized re-manufactured replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner’s manual and the Ford Workshop Manual list the
recommended additives and chemicals for your vehicle. We do not
recommend using chemicals or additives not approved by us as part of
your vehicle’s normal maintenance. Please consult your warranty
information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the
fluid needs to be changed. However, a qualified expert, such as the
factory-trained technicians at your dealership, should inspect discolored
fluids that also show signs of overheating or foreign material
contamination immediately.
388Scheduled Maintenance
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)

Make sure to change your vehicle’s oils and fluids at the specified
intervals or in conjunction with a repair. Flushing is a viable way to
change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six-month intervals.
Check every month
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Multi-Point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Scheduled Maintenance389
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)

Multi-point inspection – Recommended each visit
Battery performance Radiator, cooler, heater and A/C hoses
Exterior lamps and hazard
warning system operationSuspension component for leaks or
damage
Fluid levels
*; fill if necessary Tires (including spare) for wear and
proper pressure**
For oil and fluid leaks Steering and linkage
Half-shaft dust boots
(if equipped)Windshield for cracks, chips or pits
Horn operation Washer spray and wiper operation
*Brake, coolant recovery reservoir and window washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
390Scheduled Maintenance
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)

Scheduled Maintenance391
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)

NORMAL SCHEDULED MAINTENANCE AND LOG
Normal scheduled maintenance*
Every 12 months or
10000 miles
(16000 km)Rotate tires, inspect tire wear and measure tread
depth.
Perform multi-point inspection (recommended).
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake.
Inspect cooling system level, strength and hoses.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension
and tie-rod ends. Lubricate if equipped with
grease fittings.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
Other maintenance items
Every 20000 miles
(32000 km)
*Replace cabin air filter.
At 10 years or
150000 miles
(240000 km)
**
Change coolant and coolant filter.
*Cabin air filter life is dependent on exposure to dusty and dirty
conditions. Vehicles operated in these conditions require frequent
inspection and replacement of the cabin air filter.
**Initial replacement at 10 years or 150000 miles (240000 kilometers),
then every five years or 50000 miles (80000 kilometers). The coolant
must be exchanged as indicated in the Ford Motor CompanyWorkshop
Manual.If not performed properly, damage could occur to the cooling
system components. Only use pre-mixed coolant that meets Ford Motor
Company specifications found in theCapacities and Specifications
chapter.
392Scheduled Maintenance
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)

Maintenance Schedule Log
DEALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
Scheduled Maintenance393
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)

DEALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
394Scheduled Maintenance
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)