ECU FORD FOCUS ELECTRIC 2015 3.G Owner's Guide

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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Focus (CDH), enUSA, First Printing MyFord Touch
™

For a complete listing of the accessories
that are available for your vehicle, contact
an authorized dealer or visit our online
store at www.Accessories.Ford.com
(United States only).
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company repairs or replaces
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories. Ford Motor
Company warrants your Ford Original
Accessory through the warranty that
provides the greatest benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Accent lights.
• Graphics.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Spoilers.
Interior style
• All-weather floor mats.
• Cargo area protectors.
• Cargo organizers.
• Illuminated door sills.
• Premium carpeted floor mats.
• Rear seat entertainment*.
• Shift knobs. Lifestyle
•
Ash cup and smokers packages.
• Roof racks and carriers*.
Peace of mind
• Bumper-mounted parking sensor*.
• Full vehicle covers*.
• Locking fuel plug.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Focus (CDH), enUSA, First Printing Accessories

Description of Other Rights and
Limitations
•
Speech Recognition: If the
SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is
an inherently statistical process and
that recognition errors are inherent in
the process. Neither FORD MOTOR
COMPANY nor its suppliers shall be
liable for any damages arising out of
errors in the speech recognition
process.
• Limitations on Reverse Engineering,
Decompilation and Disassembly:
You may not reverse engineer,
decompile, or disassemble nor permit
others to reverse engineer, decompile
or disassemble the SOFTWARE, except
and only to the extent that such activity
is expressly permitted by applicable
law notwithstanding this limitation.
• Limitations on Distributing,
Copying, Modifying and Creating
Derivative Works:
You may not
distribute, copy, make modifications
to or create derivative works based on
the SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation.
• Single EULA:
The end user
documentation for the DEVICE and
related systems and services may
contain multiple EULAs, such as
multiple translations and/or multiple
media versions (e.g., in the user
documentation and in the software).
Even if you receive multiple EULAs, you
are licensed to use only one (1) copy of
the SOFTWARE. •
SOFTWARE Transfer:
You may
permanently transfer your rights under
this EULA only as part of a sale or
transfer of the DEVICE, provided you
retain no copies, you transfer all of the
SOFTWARE (including all component
parts, the media and printed materials,
any upgrades, and, if applicable, the
Certificate(s) of Authenticity), and the
recipient agrees to the terms of this
EULA. If the SOFTWARE is an upgrade,
any transfer must include all prior
versions of the SOFTWARE.
• Termination: Without prejudice to any
other rights, FORD MOTOR COMPANY
or MS may terminate this EULA if you
fail to comply with the terms and
conditions of this EULA.
• Security Updates/Digital Rights
Management:
Content owners use
the WMDRM technology included in
your DEVICE to protect their
intellectual property, included
copyrighted content. Portions of the
SOFTWARE on your DEVICE use
WMDRM software to access
WMDRM-protected content. If the
WMDRM software fails to protect the
content, content owners may ask
Microsoft to revoke the SOFTWARE's
ability to use WMDRM to play or copy
protected content. This action does
not affect unprotected content. When
your DEVICE downloads licenses for
protected content, you agree that
Microsoft may include a revocation list
with the licenses. Content owners may
require you to upgrade the SOFTWARE
on your DEVICE to access their content.
If you decline an upgrade, you will not
be able to access content that requires
the upgrade.
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Focus (CDH), enUSA, First Printing Appendices

Potential Map Inaccuracy: Maps used
by this system may be inaccurate because
of changes in roads, traffic controls or
driving conditions. Always use good
judgment and common sense when
following the suggested routes.
Emergency Services:
Do not rely on any
navigation features included in the system
to route you to emergency services. Ask
local authorities or an emergency services
operator for these locations. Not all
emergency services such as police, fire
stations, hospitals and clinics are likely to
be contained in the map database for such
navigation features.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the Telenav
Software. Your use of the Telenav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the Telenav Software.
These terms and conditions represent the
agreement (“ Agreement”) between you
and Telenav, Inc. (“Telenav ”) with respect
to the Telenav Software (including
upgrades, modifications, or additions
thereto) (collectively “Telenav Software”).
All references herein to “you” and “your ”
means you, your employees, agents, and
contractors, and any other entity on whose
behalf you accept these terms and
conditions, all of whom shall also be bound
by this Agreement. Additionally, all of your
account information, as well as other
payment and personal information
provided by you to Telenav (directly or
through the use of the Telenav Software,
is subject to Telenav ’s privacy policy
located at http://www.telenav.com. Telenav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting attention
to the Telenav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the Telenav Software: (a) observe
all traffic laws and otherwise drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the Telenav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions; (c)
do not input destinations, or otherwise
manipulate the Telenav Software, unless
your vehicle is stationary and parked; (d)
do not use the Telenav Software for any
illegal, unauthorized, unintended, unsafe,
hazardous, or unlawful purposes, or in any
manner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
Telenav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold Telenav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the Telenav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
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Focus (CDH), enUSA, First Printing Appendices

positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning.
The Data may contain inaccurate or
incomplete information due to the passage
of time, changing circumstances, sources
used and the nature of collecting
comprehensive geographic data, any of
which may lead to incorrect results.
No Warranty.
This Data is provided to you
“as is, ” and
you agree to use it at your own risk. Telenav
and its licensors (and their licensors and
suppliers) make no guarantees,
representations or warranties of any kind,
express or implied, arising by law or
otherwise, including but not limited to,
content, quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use or
results to be obtained from this Data, or
that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty:
TELENAV AND ITS LICENSORS
(INCLUDING THEIR LICENSORS AND
SUPPLIERS) DISCLAIM ANY
WARRANTIES, EXPRESS OR IMPLIED, OF
QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you. Disclaimer of Liability:
TELENAV AND ITS LICENSORS
(INCLUDING THEIR LICENSORS AND
SUPPLIERS) SHALL NOT BE LIABLE TO
YOU: IN RESPECT OF ANY CLAIM,
DEMAND OR ACTION, IRRESPECTIVE OF
THE NATURE OF THE CAUSE OF THE
CLAIM, DEMAND OR ACTION ALLEGING
ANY LOSS, INJURY OR DAMAGES, DIRECT
OR INDIRECT, WHICH MAY RESULT FROM
THE USE OR POSSESSION OF THE
INFORMATION; OR FOR ANY LOSS OF
PROFIT, REVENUE, CONTRACTS OR
SAVINGS, OR ANY OTHER DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING
OUT OF YOUR USE OF OR INABILITY TO
USE THIS INFORMATION, ANY DEFECT IN
THE INFORMATION, OR THE BREACH OF
THESE TERMS OR CONDITIONS,
WHETHER IN AN ACTION IN CONTRACT
OR TORT OR BASED ON A WARRANTY,
EVEN IF TELENAV OR ITS LICENSORS
HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
States, Territories and Countries do not
allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control.
You shall not export from anywhere any
part of the Data or any direct product
thereof except in compliance with, and
with all licenses and approvals required
under, applicable export laws, rules and
regulations, including but not limited to the
laws, rules and regulations administered
by the Office of Foreign Assets Control of
the U.S. Department of Commerce and the
Bureau of Industry and Security of the U.S.
Department of Commerce. To the extent
334
Focus (CDH), enUSA, First Printing Appendices

either express or implied, arising by
law or otherwise, including but not
limited to, effectiveness, complete-
ness, accuracy or fitness for a
particular purpose. The licensors,
including Her Majesty, Canada Post
and NRCan, shall not be liable in
respect of any claim, demand or
action, irrespective of the nature of
the cause of the claim, demand or
action alleging any loss, injury or
damages, direct or indirect, which
may result from the use or posses-
sion of the data or the Data. The
licensors, including Her Majesty,
Canada Post and NRCan, shall not
be liable in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the data
or the Data.
End User shall indemnify and save
harmless the licensors, including Her
Majesty, Canada Post and NRCan,
and their officers, employees and
agents from and against any claim,
demand or action, irrespective of
the nature of the cause of the claim,
demand or action, alleging loss,
costs, expenses, damages or injuries
(including injuries resulting in death)
arising out of the use or possession
of the data or the Data.
4. Additional Provisions: The terms
contained in this Section are in addi-
tion to all of the rights and obligations
of the parties under the Agreement.
To the extent that any of the provi-
sions of this Section are inconsistent
with, or conflict with, any other provi-
sions of the Agreement, the provisions
of this Section shall prevail. II. Mexico. The following provision applies
to the Data for Mexico, which includes
certain data from the Instituto Nacional
de Estadística y Geografía (“INEGI”):
A. Any and all copies of the Data and/or
packaging containing Data for Mexico
shall contain the following notice:
“Fuente: INEGI (Instituto Nacional de
Estadística y Geografía)”
III. Latin America Territory A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy: Notice
Territory
“INSTITUTO GEOGRAFICO
MILITAR DEL ECUADOR
AUTORIZACION N° IGM-
2011-01- PCO-01 DEL 25 DE
ENERO DE 2011”
Ecuador
“source: © IGN 2009 - BD
TOPO ®”
“Fuente: INEGI (Instituto
Nacional de Estadística y
Geografía)”
Guade-
loupe,
French
Guiana
and
Marti-
nique
Mexico
IV. Middle East Territory
337
Focus (CDH), enUSA, First Printing Appendices

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States, provided
by a network of participating authorized
Ford Motor Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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Focus (CDH), enUSA, First Printing Extended Service Plan (ESP)

I
In California (U.S. Only)..............................153
Information Display Control......................68
Multimedia Controls........................................... 69
Information Displays
....................................86
General Information........................................... 86
Information....................................................292 911 Assist............................................................... 298
Alerts....................................................................... 297
Calendar............................................................... 298
Sirius Travel Link................................................ 296
SYNC Services (If Equipped, United States Only).................................................................. 292
Vehicle Health Report..................................... 300
Information Messages
..................................92
AdvanceTrac®....................................................... 93
Alarm........................................................................\
93
Battery and Charging System (High Voltage).............................................................. 93
Doors........................................................................\
95
Hill Start Assist..................................................... 95
Keys and Intelligent Access.............................. 95
Lighting.................................................................... 96
Maintenance.......................................................... 96
MyKey....................................................................... 96
Park Aid.................................................................... 97
Park Brake............................................................... 97
Power Steering..................................................... 98
Remote Start......................................................... 98
Tire Pressure Monitoring System................... 98
Transmission......................................................... 99
Installing Child Seats
.....................................18
Child Seats............................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Lower Anchors and Tethers for Children (LATCH)............................................. 21
Using Tether Straps............................................. 23
Instrument Cluster
.........................................81
Instrument Lighting Dimmer......................74
Instrument Panel Overview.........................15
Interior Lamps..................................................75
Front Interior Lamps (If Equipped)................75
Interior Mirror
....................................................79
Introduction........................................................5 J
Jump Starting the Vehicle
.........................148
To Connect the Booster Cables.................... 149
To Start Your Vehicle......................................... 149
K
Keyless Entry....................................................62 SECURICODE™ KEYLESS ENTRY
KEYPAD............................................................... 62
Keys and Remote Controls........................46
L
Lighting Control
...............................................72
Headlamp Flasher................................................ 73
High Beams............................................................. 72
Lighting...............................................................72 General Information............................................ 72
Load Carrying
.................................................135
Load Limit........................................................135
Vehicle Loading - with and without a
Trailer.................................................................. 135
Locking and Unlocking
.................................57
Activating Intelligent Access........................... 58
Autolock Feature.................................................. 59
Autounlock Feature............................................ 60
Battery Saver.......................................................... 61
Disabled Intelligent Access Keys.................... 59
Enabling or Disabling Autolock and Autounlock........................................................ 60
Illuminated Entry................................................. 60
Illuminated Exit..................................................... 60
Opening the Liftgate............................................ 61
Power Door Locks................................................. 57
Remote Control..................................................... 57
Smart Unlocks for Intelligent Access Keys...................................................................... 59
Locks...................................................................57
Lug Nuts See: Changing a Road Wheel....................... 220
Lug Nuts
...........................................................221
M
Maintenance..................................................169 General Information.......................................... 169
362
Focus (CDH), enUSA, First Printing Index

Manual Liftgate................................................61
Closing the Liftgate............................................. 62
Opening the Liftgate............................................ 61
Manual Seats
.................................................106
Media Hub......................................................230
Message Center See: Information Displays................................. 86
Mirrors See: Heated Windows and Mirrors..............102
See: Windows and Mirrors................................. 77
Mobile Communications Equipment......................................................10
Motorcraft Parts
...........................................222
MyFord Touch ™............................................231
General Information........................................... 231
MyFord Touch ™ Troubleshooting..........314
MyKey Troubleshooting...............................55
MyKey ™
............................................................50
Principle of Operation........................................ 50
N
Navigation......................................................304 cityseekr................................................................ 307
Destination Mode.............................................. 304
Map Mode............................................................... 311
Navigation Map Updates................................. 313
Navigation Voice Commands........................ 313
Point of Interest (POI) Categories..............305
Quick-touch Buttons......................................... 312
Setting Your Navigation Preferences.........308
Normal Scheduled Maintenance
..........350
O
Opening and Closing the Hood...............169
Ordering Additional Owner's Literature......................................................156
Obtaining a French Owner ’s Manual..........156
Overhead Console
..........................................111
P
Parking Aids
....................................................129
Parking Brake.................................................125
Passive Anti-Theft System........................64 SecuriLock.............................................................. 64PATS
See: Passive Anti-Theft System..................... 64
Perchlorate..........................................................9
Personal Safety System ™
..........................36
How Does the Personal Safety System
Work?.................................................................. 36
Phone................................................................271 Making Calls......................................................... 273
Pairing Subsequent Cell Phones.................. 272
Pairing Your Cell Phone for the First Time.................................................................... 272
Phone Menu Options........................................ 274
Phone Settings.................................................... 277
Phone Voice Commands................................ 278
Receiving Calls.................................................... 273
Text Messaging................................................... 275
Post-Crash Alert System
............................151
Power Door Locks See: Locking and Unlocking.............................. 57
Power Seats
...................................................106
Power Lumbar..................................................... 107
Power Windows...............................................77 Accessory Delay.................................................... 78
Bounce-Back
.......................................................... 77
One-Touch Down.................................................. 77
One-Touch Up........................................................ 77
Window Lock.......................................................... 77
Protecting the Environment.........................11
R
Rear Exterior Overview
..................................13
Rear Parking Aid............................................129 Rear Sensing System........................................ 129
Rear Seats.......................................................107 Folding the Seatback........................................ 107
Rear Under Floor Storage
..........................135
Cargo Management System........................... 135
Rear View Camera.......................................130 Using the Rear View Camera System.........130
Rear View Camera See: Rear View Camera................................... 130
Rear Window Wiper and Washers............71 Rear Window Washer.......................................... 71
Rear Window Wiper.............................................. 71
363
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Remote Control..............................................46
Changing the Remote Control Battery.........47
Intelligent Access Key........................................ 46
Locating Your Vehicle.......................................... 47
Programming a New Remote Control..........47
Remote Start......................................................... 48
Sounding the Panic Alarm............................... 48
Remote Start
.................................................103
Removing a Headlamp................................177
Repairing Minor Paint Damage...............186
Replacement Parts Recommendation.........................................9
Collision Repairs...................................................... 9
Scheduled Maintenance and Mechanical Repairs................................................................... 9
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control............................................................49
Reporting Safety Defects (Canada Only)...............................................................157
Reporting Safety Defects (U.S. Only)...............................................................156
Roadside Assistance
...................................147
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 147
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 147
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 147
Vehicles Sold in the United States: Using Roadside Assistance..................................... 147
Roadside Emergencies...............................147
Running-In See: Breaking-In.................................................. 145
S
Safety Belt Height Adjustment.................32
Safety Belt Minder.........................................33 Belt-Minder™........................................................ 33
Safety Belts
......................................................29
Principle of Operation........................................ 29
Safety Belt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 33
Scheduled Maintenance Record............351
Scheduled Maintenance
...........................347
Seats.................................................................104 Security..............................................................64
Settings...........................................................240
Clock........................................................................\
241
Display.................................................................... 241
Settings................................................................. 246
Sound..................................................................... 243
Vehicle.................................................................... 243
Side Airbags
......................................................41
Side Curtain Airbags.....................................43
Sitting in the Correct Position
.................104
Snow Chains See: Using Snow Chains.................................. 216
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
On-board Diagnostics (OBD-II)...................... 10
Special Instructions............................................. 10
Speed Control See: Cruise Control............................................. 133
Stability Control............................................128 Principle of Operation....................................... 128
Starting and Stopping the Electric Motor...............................................................112
Starting the Electric Motor.........................112 Keyless Starting.................................................... 112
Starting Your Vehicle.......................................... 112
Steering............................................................134 Electric Power Steering.................................... 134
Steering Wheel
................................................67
Storage Compartments...............................111
Sun Visors.........................................................80
Illuminated Vanity Mirror.................................. 80
Supplementary Restraints System..........37 Principle of Operation......................................... 37
Switching Off the Electric Motor..............113
Symbols Glossary.............................................5
T
Tailgate See: Manual Liftgate............................................ 61
Technical Specifications See: Capacities and Specifications.............222
364
Focus (CDH), enUSA, First Printing Index