key FORD FOCUS ELECTRIC 2017 3.G User Guide

MYKEY TROUBLESHOOTING
Potential Causes
Condition
The key or transmitter used to start the vehicle
does not have admin privileges.
I cannot create a MyKey.
Vehicles with keyless start: Make sure you place
the transmitter into the backup position. See
Starting the Electric Motor (page 106).
The key or transmitter used to start the vehicle
is the only admin key. There always has to be
at least one admin key.
The passive anti-theft system is disabled or in
unlimited mode.
The transmitter used to start your vehicle does
not have admin privileges.
I cannot program the configurable
settings.
There are no MyKeys programmed to the
vehicle.
See Creating a MyKey (page 49).
The key or transmitter used to start the vehicle
does not have admin privileges.
I cannot clear the MyKeys.
No MyKeys are created.
See Creating a MyKey
(page 49).
Purchase a new key or transmitter from an
authorized dealer.
I lost the only admin key.
Program a spare key or transmitter. You may
need to see an authorized dealer. See Passive
Anti-Theft System
(page 58).
I lost a key.
The MyKey user is not using the MyKey.
The MyKey distance does not accumu-
late. An admin key holder cleared the MyKeys and
created new MyKeys.
The key system has been reset.
An admin transmitter is present at vehicle start.
No MyKey functions with the trans-
mitter. There are no MyKeys programmed to your
vehicle. See
Creating a MyKey (page 49).
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing MyKey
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LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Note:
Always take your keys and lock all
doors when leaving your vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels. Unlock.
A
Lock.
B
Door Lock Indicator
An LED on the power door lock control
illuminates when you lock the door.
It will remain illuminated for up to five
minutes after you switch your vehicle off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,
the power door lock switch will no longer
operate after approximately 11 seconds.
You must unlock your vehicle with the
remote control or keyless keypad, or switch
your vehicle on, to restore function to these
switches. Rear Door Unlocking and Opening
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
Remote Control
You can use the remote control at any
time.
The liftgate release button will only work
when the vehicle speed is less than 4 mph
(7 km/h).
Unlocking the Doors (Two-Stage
Unlock) Press the button to unlock the
driver door. Press the button
again within three seconds to
unlock all doors. The direction indicators
will flash.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators will flash twice to indicate a
change to the unlocking mode. Driver door
mode only unlocks the driver door when
you press the unlock button once. All door
mode unlocks all doors when you press
the unlock button once. The unlocking
mode applies to the remote control,
keyless entry keypad and intelligent
access.
Locking the Doors Press the button to lock all
doors. The direction indicators
will flash. Press the button again
within three seconds to confirm that all
the doors are closed. The doors will lock
again, the horn will sound and the direction
indicators will flash if all the doors and the
liftgate are closed.
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Mislock
If any door or the liftgate is open, or if the
hood is open on vehicles with an anti-theft
alarm or remote start, the horn will sound
twice and the direction indicators will not
flash.
Opening the Liftgate
Press twice within three seconds
to unlatch the liftgate.
Make sure to close and latch the liftgate
before driving your vehicle. An unlatched
liftgate may cause objects to fall out or
block your view.
Closing the Liftgate
The liftgate will not fully close if an
intelligent access key is located inside the
luggage compartment with the doors
locked.
Note: If a second passive key is located
within the liftgate detection range, the
liftgate can be fully closed.
Activating Intelligent Access (If
Equipped)
The system will not function if:
• Your vehicle battery has no charge.
• The intelligent access key battery has
no charge.
• The intelligent access key frequencies
are jammed.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle.
See Keys and Remote Controls
(page 44).
The system allows you to unlock, operate
and lock your vehicle without using a key
or remote control. You must have the intelligent access key
within
5 ft (1.5 m) of your vehicle.
Note: The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
At a Door
Pull an exterior door handle to unlock and
open the door. Do not touch the lock
sensor on the front of the handle. The locking sensors are on the front door
handles.
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Touch a locking sensor once to lock your
vehicle and arm the alarm. There is a brief
delay before you can unlock your vehicle
again.
Note:
Keep the door handle clean to make
sure the system operates correctly.
Note: Your vehicle does not automatically
lock. If you do not touch a locking sensor
your vehicle will remain unlocked.
At the Liftgate Press the release button above the license
plate to unlatch the liftgate.
Smart Unlocks for Intelligent
Access Keys
This helps to prevent you from locking your
key inside the passenger compartment or
rear cargo area.
When you electronically lock your vehicle
with any door open, transmission in park
(P) and your vehicle switched off, the
system will search for an intelligent access
key in the passenger compartment after
you close the last door. If the system finds
a key, all of the doors will immediately
unlock and the horn sounds twice,
indicating that a key is inside.
When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if
your vehicle is switched on. Disabled Intelligent Access Keys
Passive keys left inside your vehicle when
locked are disabled.
You cannot use a disabled passive key to
switch your vehicle on.
You will reactivate disabled passive keys
when you switch your vehicle on using a
valid key.
Autolock
Autolock locks all the doors when all of the
following occur:
•
All doors are closed.
• Your vehicle is switched on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than 4 mph (7 km/h).
Autounlock
Autounlock unlocks all the doors when all
of the following occur:
• Your vehicle is switched on, all the
doors are closed and your vehicle has
been in motion at a speed greater than
4 mph (7 km/h)
.
• Your vehicle comes to a stop and you
switch your vehicle off or to accessory.
• You open the driver door within 10
minutes of switching your vehicle off
or to accessory.
Note: If you electronically lock your vehicle
after you switch your vehicle off with the
driver door closed, the doors will not
autounlock.
To enable or disable autounlock, do the
following:
1. Switch your vehicle on.
2. Press the power door unlock control three times.
3. Switch your vehicle off.
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Doors and LocksE190028

4. Press the power door unlock control
three times.
5. Switch your vehicle on. The horn sounds indicating your vehicle is in
programming mode.
6. Press the power door lock control and within five seconds, press the power
door unlock control. The horn sounds
once if disabled or twice if enabled.
7. Switch your vehicle off. The horn sounds indicating programming is
complete.
Illuminated Entry
The interior lamps and select exterior
lamps illuminate when you unlock the
doors with the remote entry system.
The lamps turn off if:
• Your vehicle is switched on.
• You press the remote control lock
button.
• 25 seconds have elapsed.
The lamps will not turn off if:
• You switch them on with the lighting
control.
• Any door is open.
Illuminated Exit
The lamps turn off if all the doors remain
closed and:
• 25 seconds have elapsed.
• You press the START/STOP button.
Battery Saver
If you leave the courtesy lamps, dome
lamps or headlamps on, the battery saver
will turn them off 10 minutes after you
switch your vehicle off. Accessory Mode Battery Saver for
Intelligent Access Keys (If Equipped)
If you leave your vehicle switched on and
the electric motor is not running, the
battery saver will turn the power off when
it detects a certain amount of battery
drain, or after 45 minutes have elapsed.
Opening the Liftgate
With the Remote Control
Press twice within three seconds
to unlatch the liftgate.
From Outside Your Vehicle Press the release button above the license
plate to unlatch the liftgate. Your vehicle
must be unlocked or have an intelligent
access transmitter within
5 ft (1.5 m) of
the liftgate.
MANUAL LIFTGATE WARNING
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Make
sure everyone in your vehicle is in a seat
and properly using a safety belt. Failure to
follow this warning could result in serious
personal injury or death. 56
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Doors and LocksE138630 E190028

PASSIVE ANTI-THEFT
SYSTEM
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may result in vehicle starting
problems, especially if they are too close to
the key when starting your vehicle. Prevent
these objects from touching the coded key
when starting your vehicle. If your vehicle
fails to start, switch your vehicle off, move
all objects on the key chain away from the
key and start your vehicle.
Note: Do not leave a duplicate coded key
in your vehicle. Always take your keys and
lock all doors when leaving your vehicle.
SecuriLock
The system helps prevent your vehicle
from starting unless you use a coded key
programmed to your vehicle. A message
may appear in the information display.
If your vehicle fails to start, the system may
have a fault. Contact an authorized dealer.
A message may appear in the information
display.
Automatic Arming
The system arms when you switch your
vehicle off.
Automatic Disarming
The system disarms when you switch your
vehicle on with a coded key.
Replacement Keys
Note: Your vehicle comes with two keys. The intelligent access key functions as a
programmed key that operates the driver
door lock and turns on the intelligent
access with push button start system, as
well as a remote control.
If your intelligent access keys are lost or
stolen and you do not have an extra coded
key, you need to have your vehicle towed
to an authorized dealer. You need to erase
the key codes from your vehicle and
program new coded keys.
Store a spare intelligent access key away
from your vehicle in a safe place. Contact
an authorized dealer to purchase
additional spare or replacement keys.
Programming a Spare Intelligent
Access Key
You must have two previously
programmed coded keys and the new
unprogrammed key readily accessible.
Contact an authorized dealer to have the
spare key programmed if two previously
programmed keys are not available.
Make sure that your vehicle is switched off
before beginning this procedure. Make sure
that you close all the doors before
beginning and that they remain closed
throughout the procedure. Carry out all
steps within 30 seconds of starting the
sequence. Stop and wait for at least one
minute before starting again if you carry
out any steps out of sequence.
Note:
You can program a maximum of eight
coded keys to your vehicle.
Read and understand the entire procedure
before you begin.
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Security

1. Open the floor console storage
compartment lid.
2. Remove the tray. 3. Place the first programmed intelligent
access key flat on the symbol at the
bottom of the floor console storage
compartment.
4. Press the START STOP button.
5. Wait five seconds and then press the START STOP
button again.
6. Remove the intelligent access key. 7. Within 10 seconds, place a second
programmed intelligent access key flat
on the symbol.
8. Press the
START STOP button.
9. Wait five seconds and then press the START STOP
button again.
10. Remove the intelligent access key.
11. Within 10 seconds, place the unprogrammed intelligent access key
flat on the symbol.
12. Press the
START STOP button.
Programming is now complete. Check that
the remote control functions operate and
your vehicle starts with the new intelligent
access key.
If programming was unsuccessful, wait 10
seconds and repeat Steps 1 through 12. If
programming remains unsuccessful, have
your vehicle checked by an authorized
dealer.
ANTI-THEFT ALARM
The system will warn you of an
unauthorized entry to your vehicle. It will
be triggered if any door, the luggage
compartment or the hood is opened
without using the key, remote control or
keyless entry keypad.
The direction indicators will flash and the
horn will sound if unauthorized entry is
attempted while the alarm is armed.
Take all remote controls to an authorized
dealer if there is any potential alarm
problem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there is
not a key in your vehicle. Electronically lock
your vehicle to arm the alarm.
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Disarming the Alarm
Disarm the alarm by any of the following
actions:
•
Unlock the doors or luggage
compartment with the remote control
or keyless entry keypad.
• Switch your vehicle on or start your
vehicle.
• Use a key in the driver door to unlock
your vehicle, then switch your vehicle
on within 12 seconds.
Note: Pressing the panic button on the
remote control will stop the horn and signal
indicators, but will not disarm the system.
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Security

•
State of Charge - The state of charge
for the high voltage battery is shown
as a colored fill. The fill color is
normally blue. When a low battery
condition is reached the fill turns
amber. When the battery is depleted
the fill turns red. See the Information
Messages section for details on
associated Low Battery and Depleted
Battery warnings.
• Distance to Empty - The Range
Estimate in the Battery Gauge is
personalized to your key. This is the
estimated distance your vehicle can
travel before needing a recharge. The
Range Estimate is based on your
typical energy usage while driving. This
includes your Drive Habits as well as
your use of accessories such as Climate
Control. Your Range Estimate may
change immediately when you change
your Climate Control settings.
• Regen Display - A circular arrow
symbol appears in the center of the
Battery Gauge when energy is being
recaptured through the regenerative
braking system.
Brake Coach Display
The Brake Coach appears after your
vehicle has come to a stop. It coaches you
to brake in a manner which maximizes the
amount of energy returned through the
regenerative braking system. The percent
displayed is an indication of the
regenerative braking efficiency with 100%
representing the maximum amount of
energy recovery. If desired, this feature can
be disabled in the Display section of the
Settings menu. Trip Summary and Lifetime Summary
These summaries display after switching
off your vehicle. The Trip Summary
appears first, followed by the Lifetime
Summary. You can toggle between these
displays using the up and down arrow keys
on the left hand steering wheel controls.
Trip Summary data is from the last power
cycle, while Lifetime Summary data is
cumulative from the last Lifetime
Summary reset done through the Settings
menu in the information display.
Trip Summary:
•
Distance - The total distance traveled,
and regen distance are displayed.
Regen distance is the estimated range
gained from energy recaptured through
regenerative braking.
• Energy Used - The total kilowatt hours
and average watt hours per unit of
distance are displayed. The average
watt hours per mi (km) will be shown
in blue if less than (better than) the
lifetime average watt hours per mi
(km).
• Brake Score - The percentage of
braking energy recaptured and returned
to the high voltage battery through
regenerative braking. The brake score
will be shown in blue if greater than
(better than) the lifetime brake score.
Lifetime Summary:
• Distance - The total regen distance,
which is the estimated range gained
from energy recaptured through
regenerative braking.
• Energy Used - The average watt hours
per mi (km).
• Brake Score - The average percentage
of braking energy recaptured and
returned to the high voltage battery
through regenerative braking.
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Instrument Cluster

Ready to Drive Indicator
It illuminates when you switch
your vehicle on and it is ready to
drive.
Stability Control Indicator Flashes during operation.
If it does not illuminate when you
switch the ignition on, continues
to flash or remains on when the electric
motor is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible.
Note: The system automatically turns off
if there is a malfunction.
See Stability Control (page 122).
Stability Control Off Warning
Lamp It illuminates when you switch
the system off.
Stop Safely Warning Lamp If it illuminates when the electric
motor is running this indicates a
malfunction. Your vehicle may
shutdown or enter limited operation mode.
Have your vehicle checked immediately.
AUDIBLE WARNINGS AND
INDICATORS
Keyless Warning Alert
The horn will sound twice when you exit
your vehicle with the intelligent access key
and your vehicle is in RUN, indicating your
vehicle is still on. Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.
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