key FORD FOCUS ELECTRIC 2017 3.G Service Manual

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port.
2. Select Apple CarPlay on the
touchscreen.
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing SYNC™ 3

Charge Port Light Bar
If set to Limited, the charge port light bar
illuminates when plugging in, opening
doors, and pressing the unlock button on
your key fob. If set to ON, it also illuminates
when actively charging.
Charge Cord Lock
Press to unlock. The charge cord only
unlocks when the motor is on and the
charge cord is connected.
Door Keypad Code
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select: Action and Description
Message
Camera Settings
Then select from the following: You can enable or disable this option using the slider.
Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Make the screen display brighter or dimmer.
Brightness
You can select:
Mode
The screen automatically switches between day and
night modes based on the outside light level.
Auto
298
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing SYNC™ 3

A
A/C
See: Climate Control.......................................... 94
About This Manual...........................................5
ABS See: Brakes............................................................ 118
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 119
Accessories.....................................................312 Exterior style......................................................... 312
Interior style.......................................................... 312
Lifestyle.................................................................. 312
Peace of mind...................................................... 312
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................174 Horizontal Aim Adjustment............................ 175
Vertical Aim Adjustment.................................. 174
Adjusting the Steering Wheel....................61
Airbag Disposal...............................................43
Air Conditioning See: Climate Control.......................................... 94
Alarm See: Anti-Theft Alarm........................................ 59
Ambient Lighting
............................................70
Anti-Theft Alarm............................................59 Arming the Alarm................................................. 59
Disarming the Alarm.......................................... 60
Appendices....................................................330
Apps
.................................................................285
........................................................................\
.......... 285
SiriusXM Traffic and Travel Link.................. 286
At a Glance
........................................................13
Audible Warnings and Indicators.............79 Headlamps On Warning Chime...................... 79
Keyless Warning Alert......................................... 79
Parking Brake On Warning Chime.................. 79
Audio Control....................................................61 Seek, Next or Previous........................................ 62
Audio System................................................220 General Information......................................... 220
Audio Unit - Vehicles With: Sony Audio System...........................................................221 Autolamps........................................................67
Windshield Wiper Activated
Headlamps........................................................ 67
Automatic Climate Control
........................94
Dual Zone Temperature Control.................... 95
Single Zone Temperature Control.................95
Temperature Control.......................................... 95
Automatic Transmission
.............................116
Brake-Shift Interlock.......................................... 116
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 117
Understanding the Positions of Your Automatic Transmission.............................. 116
Auxiliary Power Points
...............................104
12 Volt DC Power Point..................................... 104
Location................................................................. 104
B
Battery See: Changing the 12V Battery........................ 171
Bonnet Lock See: Opening and Closing the Hood...........167
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................170
Brakes................................................................118 General Information........................................... 118
Breaking-In.....................................................140
Bulb Specification Chart............................178
C
Cabin Air Filter.................................................97
California Proposition 65...............................9
Capacities and Specifications
.................218
Capacities.............................................................. 218
Specifications...................................................... 218
Car Wash See: Cleaning the Exterior................................ 181
Center Console
..............................................105
Changing a Bulb............................................176
Headlamp.............................................................. 176
Licence Plate and High Mounted Brake Lamp................................................................... 178
Rear Lamp.............................................................. 177
Changing a Fuse
...........................................164
Fuses....................................................................... 164
357
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index

Changing a Road Wheel.............................213
Important Information for Lifting or
Jacking................................................................ 213
Changing the 12V Battery............................171
Changing the Front Wiper Blades
...........173
Changing the Windshield Wiper
Blades................................................................. 173
Service Position................................................... 173
Changing the Rear Wiper Blades............174
Charging the High Voltage Battery........109 AC Charging.......................................................... 109
DC Charging........................................................... 113
Checking MyKey System Status................51 MyKey Distance...................................................... 51
Number of Admin Keys....................................... 51
Number of MyKeys............................................... 51
Checking the Wiper Blades.......................172
Child Restraint and Seatbelt Maintenance.................................................33
Child Restraint Positioning.........................24
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Cleaning Leather Seats
..............................184
Cleaning Products.......................................180
Cleaning the Engine.....................................182
Cleaning the Exterior
....................................181
Exterior Chrome Parts....................................... 181
Exterior Plastic Parts.......................................... 181
Stripes or Graphics..............................................181
Underbody............................................................ 182
Under Hood.......................................................... 182
Cleaning the Instrument Panel and Instrument Cluster Lens.........................184
Cleaning the Interior....................................183
Cleaning the Wheels...................................185
Cleaning the Windows and Wiper Blades............................................................183
Clearing All MyKeys.......................................50
Climate Control
..............................................94
Cold Weather Precautions........................140
Collision, Damage or Fire Event..............145 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 145Coolant Check
...............................................168
Adding Coolant................................................... 169
Recycled Coolant................................................ 170
Severe Climates.................................................. 170
Crash Sensors and Airbag Indicator........42
Creating a MyKey
...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cruise Control
..................................................62
Principle of Operation....................................... 129
Cruise control See: Using Cruise Control................................ 129
Customer Assistance
..................................147
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7
Daytime Running Lamps
............................68
Type 1 - Conventional
(Non-Configurable)....................................... 68
Type 2 - Configurable......................................... 68
Direction Indicators.......................................69
Doors and Locks.............................................53
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids
......................................................131
Driving Hints...................................................140
Driving Through Water...............................140
DRL See: Daytime Running Lamps........................ 68
E
Electric Vehicle Information....................266 Charge Settings................................................. 268
Power Flow.......................................................... 282
End User License Agreement
.................330
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 330
Engine Immobilizer See: Passive Anti-Theft System..................... 58
Entertainment...............................................242 AM/FM Radio...................................................... 243
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index

Recommended Settings for Cooling............96
Side Window Defogging in Cold
Weather.............................................................. 96
Hints on Driving With Anti-Lock Brakes.............................................................119
Home Screen.................................................235
Hood Lock See: Opening and Closing the Hood...........167
I
In California (U.S. Only).............................148
Information Display Control.......................63 Multimedia Controls........................................... 63
Information Displays....................................80 General Information........................................... 80
Information Messages
..................................87
AdvanceTrac®....................................................... 87
Alarm........................................................................\
88
Battery and Charging System (High Voltage).............................................................. 88
Doors........................................................................\
89
Hill Start Assist..................................................... 90
Keys and Intelligent Access............................. 90
Lighting.................................................................... 90
Maintenance........................................................... 91
MyKey........................................................................\
91
Park Aid.................................................................... 92
Park Brake............................................................... 92
Power Steering...................................................... 92
Remote Start......................................................... 92
Tire Pressure Monitoring System................... 93
Transmission.......................................................... 93
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................75
Instrument Lighting Dimmer.....................68
Instrument Panel Overview.........................13
Interior Lamps
.................................................69
Front Interior Lamps (If Equipped)...............69
Interior Mirror
....................................................73
Introduction........................................................5 J
Jump Starting the Vehicle
.........................143
To Connect the Booster Cables.................... 144
To Start Your Vehicle......................................... 144
K
Keys and Remote Controls.........................44
L
Lighting Control..............................................66 Headlamp Flasher................................................ 67
High Beams............................................................ 66
Parking Lamps...................................................... 66
Lighting..............................................................66 General Information........................................... 66
Load Carrying.................................................132
Load Limit........................................................132 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 137
Vehicle Loading - with and without a Trailer.................................................................. 132
Locking and Unlocking
.................................53
Activating Intelligent Access............................ 54
Autolock................................................................... 55
Autounlock............................................................. 55
Battery Saver......................................................... 56
Disabled Intelligent Access Keys.................... 55
Illuminated Entry.................................................. 56
Illuminated Exit..................................................... 56
Opening the Liftgate........................................... 56
Power Door Locks................................................ 53
Remote Control..................................................... 53
Smart Unlocks for Intelligent Access Keys...................................................................... 55
Lug Nuts See: Changing a Road Wheel......................... 213
Lug Nuts
...........................................................214
M
Maintenance..................................................166 General Information.......................................... 166
Manual Liftgate
..............................................56
Closing the Liftgate.............................................. 57
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index

Opening the Liftgate............................................
57
Manual Seats................................................100
Media Hub......................................................223
Message Center See: Information Displays................................ 80
Mirrors See: Heated Windows and Mirrors................96
See: Windows and Mirrors................................. 71
Mobile Communications Equipment........11
Motorcraft Parts
............................................215
MyKey Troubleshooting...............................52
MyKey ™............................................................48
Principle of Operation........................................ 48
N
Navigation.......................................................257 cityseeker.............................................................. 265
Destination Mode.............................................. 260
Map Mode............................................................. 257
Navigation Map Updates............................... 266
Navigation Menu................................................ 263
SiriusXM Traffic and Travel Link................... 266
Waypoints............................................................ 264
Normal Scheduled Maintenance...........319
O
Opening and Closing the Hood...............167 Closing the Hood................................................. 167
Opening the Hood.............................................. 167
Ordering Additional Owner's Literature........................................................151
Obtaining a French Owner ’s Manual...........152
Overhead Console
.......................................105
P
Parking Aids
....................................................124
Principle of Operation....................................... 124
Parking Brake
..................................................119
Passive Anti-Theft System........................58
SecuriLock.............................................................. 58
PATS See: Passive Anti-Theft System..................... 58
Perchlorate..........................................................9 Personal Safety System
™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Phone...............................................................252 During a Phone Call.......................................... 255
Making Calls........................................................ 254
Pairing Your Cell Phone for the First Time................................................................... 252
Phone Menu......................................................... 253
Receiving Calls.................................................... 255
Smartphone Connectivity.............................. 256
Text Messaging................................................... 256
Post-Crash Alert System
...........................146
Power Door Locks See: Locking and Unlocking............................. 53
Power Seats...................................................100 Power Lumbar...................................................... 101
Power Windows
...............................................71
Accessory Delay.................................................... 72
Bounce-Back........................................................... 71
One-Touch Down.................................................. 71
One-Touch Up........................................................ 71
Window Lock........................................................... 71
Protecting the Environment
........................12
R
Rear Parking Aid............................................124 Obstacle Distance Indicator........................... 125
Rear Seats
........................................................101
Folding the Seatback......................................... 101
Rear Under Floor Storage..........................132 Cargo Management System........................... 132
Rear View Camera
........................................125
Enhanced Park Aids........................................... 128
Using the Rear View Camera System.........126
Rear View Camera See: Rear View Camera.................................... 125
Rear Window Wiper and Washers...........65 Rear Window Washer......................................... 65
Rear Window Wiper............................................ 65
Rear Wiper Blades See: Changing the Rear Wiper Blades........174
Remote Control..............................................44 Changing the Remote Control Battery........45
Intelligent Access Key........................................ 44
Locating Your Vehicle......................................... 45
Programming a New Remote Control..........45
361
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index

Remote Start.........................................................
46
Sounding the Panic Alarm............................... 46
Remote Start...................................................97
Removing a Headlamp...............................175
Repairing Minor Paint Damage...............185
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control.............................................................47
Reporting Safety Defects (Canada Only)...............................................................152
Reporting Safety Defects (U.S. Only)...............................................................152
Roadside Assistance...................................142 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 142
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 143
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 143
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 142
Vehicles Sold in the United States: Using Roadside Assistance.................................... 142
Roadside Emergencies
...............................142
Running-In See: Breaking-In.................................................. 140
S
Safety Canopy ™
.............................................41
Scheduled Maintenance Record...........320
Scheduled Maintenance............................316
Seatbelt Extension
........................................33
Seatbelt Height Adjustment.....................30
Seatbelt Reminder
..........................................31
Belt-Minder™......................................................... 31
Seatbelts............................................................27 Principle of Operation......................................... 27
Seatbelt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation...................................... 31
Seats...................................................................98
Security..............................................................58 Settings............................................................287
911 Assist............................................................... 292
Ambient Lighting................................................ 297
Bluetooth.............................................................. 289
Clock...................................................................... 289
Display................................................................... 298
General.................................................................. 296
Media Player........................................................ 288
Mobile Apps......................................................... 295
Navigation............................................................ 293
Phone..................................................................... 289
Radio...................................................................... 292
Sound..................................................................... 287
Valet Mode........................................................... 299
Vehicle.................................................................... 297
Voice Control....................................................... 299
Wi-Fi........................................................................\
297
Side Airbags.....................................................39
Sitting in the Correct Position...................98
Snow Chains See: Using Snow Chains................................. 209
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
On Board Diagnostics Data Link Connector
............................................................. 11
Special Instructions............................................. 10
Speed Control See: Cruise Control............................................ 129
Stability Control
............................................122
Principle of Operation....................................... 122
Starting and Stopping the Electric Motor.............................................................106
Starting the Electric Motor.......................106 Keyless Starting.................................................. 106
Starting Your Vehicle........................................ 106
Steering.............................................................131 Electric Power Steering..................................... 131
Steering Wheel................................................61
Storage Compartments
.............................105
Sun Visors..........................................................74
Illuminated Vanity Mirror.................................... 74
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Switching Off the Electric Motor............107
Symbols Glossary.............................................5
SYNC™ 3
........................................................224
General Information......................................... 224
SYNC™ 3 Troubleshooting
......................299
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index

T
Tailgate
See: Manual Liftgate........................................... 56
Technical Specifications See: Capacities and Specifications.............215
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................149
Tire Care...........................................................194
Glossary of Tire Terminology......................... 196
Information About Uniform Tire Quality Grading.............................................................. 194
Information Contained on the Tire Sidewall............................................................. 197
Temperature A B C............................................. 195
Traction AA A B C............................................... 195
Treadwear............................................................. 195
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................188
Tire Pressure Monitoring System..........209 Changing Tires With a Tire Pressure
Monitoring System........................................ 210
Understanding Your Tire Pressure Monitoring System ....................................... 210
Tire Repair Kit See: Tire Sealant and Inflator Kit.................188
Tire Sealant and Inflator Kit.....................188 First Stage: Inflating the Tire with Sealing
Compound and Air....................................... 190
General Information.......................................... 189
Second Stage: Checking Tire Pressure............................................................. 192
Tips for Use of the Kit....................................... 189
What to Do After the Tire has Been Sealed................................................................ 192
What to Do When a Tire Is Punctured........................................................ 190
Tires See: Wheels and Tires...................................... 188
Towing a Trailer.............................................138
Towing the Vehicle on Four Wheels
...........................................................138
Emergency Towing............................................. 138
Recreational Towing.......................................... 139
Towing..............................................................138
Traction Control
..............................................121
Principle of Operation........................................ 121
Transmission Code Designation..............217 Transmission...................................................116
Transmission
See: Transmission............................................... 116
Transporting the Vehicle............................138
Type Approvals............................................354
U
Under Hood Overview
................................168
Using Cruise Control....................................129 Switching Cruise Control Off.......................... 129
Switching Cruise Control On.......................... 129
Using MyKey With Remote Start Systems
...........................................................51
Vehicles With Ford-Approved Aftermarket
Remote Start Systems................................... 51
Using Snow Chains
....................................209
Using Stability Control................................123
Using Traction Control.................................121 Switching the System Off................................. 121
System Indicator Lights and Messages........................................................... 121
Using a Switch...................................................... 121
Using the Information Display Controls.............................................................. 121
Using Voice Recognition...........................236 Audio Voice Commands.................................. 237
Mobile App Voice Commands...................... 240
Navigation Voice Commands....................... 239
Phone Voice Commands................................ 238
SiriusXM Traffic and Travel Link Voice Commands...................................................... 241
Voice Settings Commands............................. 241
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................150
V
Vehicle Care...................................................180 General Information.......................................... 180
Vehicle Certification Label.........................217
Vehicle Identification Number.................216
Vehicle Storage
.............................................185
12V Battery............................................................ 186
Body........................................................................\
186
Brakes..................................................................... 186
Cooling System................................................... 186
Electric Motor...................................................... 186
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index