ESP FORD FUSION 2020 Owner's Guide

WARNING: The system only warns
of vehicles detected by the radar sensor.
In some cases there may be no warning
or a delayed warning. Apply the brakes
when necessary. Failure to follow this
instruction could result in personal injury
or death.
When a vehicle ahead of you enters the
same lane or a slower vehicle is ahead in
the same lane, the vehicle speed adjusts
to maintain a preset gap distance. A
vehicle graphic illuminates in the
instrument cluster.
Note: The brakes may emit noise when
applied by the system.
Note: When you are following a vehicle and
you switch on a direction indicator, adaptive
cruise control may provide a small
temporary acceleration to help you pass.
Your vehicle maintains a consistent gap
from the vehicle ahead until:
• The vehicle in front of you accelerates
to a speed above the set speed.
• The vehicle in front of you moves out
of the lane you are in.
• You set a new gap distance.
The system applies the brakes to slow your
vehicle to maintain a safe gap distance
from the vehicle in front. The system only
applies limited braking. You can override
the system by applying the brakes.
If the system determines that its maximum
braking level is not sufficient, an audible
warning sounds, a message appears in the
information display and an indicator
flashes when the system continues to
brake. Take immediate action. Following a Vehicle to a Complete
Stop
If your vehicle follows a vehicle to a
complete stop and remains stationary for
less than three seconds, your vehicle
accelerates from a stationary position to
follow the vehicle ahead. If your vehicle follows a vehicle
to a complete stop and remains
stationary for more than three
seconds, press to follow the vehicle ahead.
Or press the accelerator pedal.
Setting the Gap Distance
You can decrease or increase the distance
between your vehicle and the vehicle in
front by pressing the gap control. Press and release to decrease
the gap distance.
Press and release to increase the
gap distance.
The selected gap appears in the
information display as shown by the bars
in the image.
Note:
The gap setting is time dependent
and therefore the distance adjusts with your
vehicle speed.
Note: It is your responsibility to select a gap
appropriate to the driving conditions.
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Park Brake Application
Automatic parking brake application and
cancellation occurs if:
•
You unbuckle the seatbelt and open
the door after you stop the vehicle.
• You hold the vehicle at a stop
continuously for more than three
minutes.
Hilly Condition Usage
Select a lower gear when the system is
active in situations such as prolonged
downhill driving on steep grades, for
example in mountainous areas. The
system needs additional engine braking in
these situations to reduce the load on the
vehicle ’s regular brake system to prevent
it from overheating.
Note: An audible alarm sounds and the
system shuts down if it applies brakes for
an extended period of time. This allows the
brakes to cool. The system functions
normally again after the brakes cool.
Switching Adaptive Cruise Control
Off For vehicles without Speed
Limiter, press and release the
button when the system is in
standby mode or switch the ignition off. For vehicles with Speed Limiter,
press and release the button
when the system is in standby
mode or switch the ignition off.
Note: You erase the set speed when you
switch the system off. Detection Issues WARNING: On rare occasions,
detection issues can occur due to the
road infrastructures, for example bridges,
tunnels and safety barriers. In these
cases, the system may brake late or
unexpectedly. At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening,
if required. WARNING:
If the system
malfunctions, have your vehicle checked
as soon as possible.
The radar sensor has a limited field of view.
It may not detect vehicles at all or detect
a vehicle later than expected in some
situations. The lead vehicle graphic does
not illuminate if the system does not
detect a vehicle in front of you.
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A message displays if something obstructs
the radar signals from the sensor. The
sensor is in the lower grille. The system
cannot detect a vehicle ahead and does
not function when something blocks the
sensor.
Note:
You cannot see the sensor. It is
behind a fascia panel.
Note: Keep the front of your vehicle free of
dirt, metal badges or objects. Vehicle front
protectors, aftermarket lights, additional
paint or plastic coatings could also degrade
sensor performance.
Possible Causes and Actions for This Message Displaying: Action
Cause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-
tion.
The surface of the radar is dirty or
obstructed.
Wait a short time. It may take several
minutes for the radar to detect that it is free
from obstruction.
The surface of the radar is clean but the
message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Water, snow or ice on the surface of the
road may interfere with the radar signals.
Wait for a short time or switch to normal
cruise control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is possible to get a blockage warning with no
actual block. This happens, for example, when driving in sparse rural or desert
environments. A false blocked condition either self clears, or clears after you restart your
vehicle.
Switching to Normal Cruise
Control WARNING: Normal cruise control
will not brake when your vehicle is
approaching slower vehicles. Always be
aware of which mode you have selected
and apply the brakes when necessary. The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, and the system
does not respond to lead vehicles.
Automatic braking remains active to
maintain set speed.
You can change from adaptive cruise
control to normal cruise control through
the information display.
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DRIVER ALERT (IF EQUIPPED)
Principle of Operation WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death. WARNING:
The system may not
function if the sensor is blocked. WARNING:
Take regular rest
breaks if you feel tired. Do not wait for
the system to warn you. WARNING:
Certain driving styles
may result in the system warning you
even if you are not feeling tired. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance. WARNING:
The system will not
operate if the sensor cannot track the
road lane markings. WARNING:
The system may not
operate properly if the sensor is blocked.
Keep the windshield free from
obstruction. WARNING:
If damage occurs in the
immediate area surrounding the sensor,
have your vehicle checked as soon as
possible. WARNING:
The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by
us.
Note: The system assists you when driving
on fast main roads and freeways.
Note: The system calculates an alertness
level at vehicle speeds above approximately
40 mph (65 km/h)
.
The system monitors your driving behavior.
The system is designed to alert you if it
calculates that you are becoming drowsy
or if your driving deteriorates.
Using Driver Alert
Switching the System On and Off
Switch the system on using the information
display. See Information Displays (page
94
).
Note: The system remains on or off
depending on how it was last set.
The system calculates your alertness level
based upon your driving behavior in relation
to the lane markings and other factors.
System Warnings
Note: The system does not warn you if the
vehicle speed falls below approximately
40 mph (65 km/h)
.
The warning system has two stages:
1. A temporary warning is issued to advise
you to take a rest. This message only
appears for a short time.
2. If you do not rest and the system continues to detect that your driving
deteriorates, it issues a further warning.
This remains in the information display
until you cancel it. See
Information
Messages (page 103).
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Press OK on the steering wheel control to
remove the warning.
Resetting the System
You can reset the system by:
• Switching the ignition off and on.
• Stopping your vehicle and then opening
and closing the driver door.
LANE KEEPING SYSTEM
(IF
EQUIPPED) WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death. WARNING:
Always drive with due
care and attention when using and
operating the controls and features on
your vehicle. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance. WARNING:
The system will not
operate if the sensor cannot track the
road lane markings. WARNING:
The sensor may
incorrectly track lane markings as other
structures or objects. This can result in
a false or missed warning. WARNING:
Large contrasts in
outside lighting can limit sensor
performance. WARNING:
The system may not
operate properly if the sensor is blocked.
Keep the windshield free from
obstruction. WARNING:
If damage occurs in the
immediate area surrounding the sensor,
have your vehicle checked as soon as
possible. WARNING:
The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by
us.
Note: The system works above
40 mph
(64 km/h).
Note: The system works as long as the
camera can detect one lane marking.
Note: When aid mode is on and the system
detects no steering activity for a short
period, the system alerts you to put your
hands on the steering wheel. The system
may detect a light grip or touch on the
steering wheel as hands off driving.
Note: The system may not function if the
camera is blocked, or if the windshield is
damaged or dirty. 204
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STEERING
Electric Power Steering
WARNING: The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the ignition off. After at least 10
seconds, switch the ignition on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible. WARNING:
If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control.
Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation. Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
(If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
PRE-COLLISION ASSIST
(IF
EQUIPPED) WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death.
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Active Braking: Active braking may
activate if the system determines that a
collision is imminent. The system may help
the driver reduce impact damage or avoid
the crash completely.
Note: If you perceive Pre-Collision Assist
alerts as being too frequent or disturbing,
then you can reduce the alert sensitivity,
though the manufacturer recommends
using the highest sensitivity setting where
possible. Setting lower sensitivity would
lead to fewer and later system warnings.
Adjusting Pre-Collision Assist
Settings
You can adjust the Alert sensitivity to one
of three possible settings by using the
information display control.
See General
Information (page 94).
If required, you can switch active braking
off using the information display controls.
See
General Information (page 94).
Note: Active braking automatically turns
on every time you switch your vehicle on. Blocked Sensors
If a message regarding a blocked sensor
or camera appears in the information
display, the radar signals or camera images
are obstructed. The radar sensor is located
behind a fascia cover near the driver side
of the lower grille. With an obstructed
radar, the Pre-Collision Assist system does
not function and cannot detect a vehicle
ahead. With the front camera obstructed,
the Pre-Collision Assist system does not
respond to pedestrians or stationary
vehicles and the system performance on
moving vehicles reduces. The following
table lists possible causes and actions for
when this message displays.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
Kuwait
22280384
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected]. If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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