Vehicle op FORD FUSION 2020 Owners Manual
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2020 FUSION Owner’s Manual
2020 FUSION Owner’s Manual
ford.caowner.ford.com
Some illustrations or features that appear in this
Owner’s Manual may not be available on your vehicle.
November 2019
Second Printing Litho in U.S.A.
LE5J 19A321 AB
Page 2 of 497

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201905 20191002205825
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.
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Voice Control
....................................................71
Cruise Control - Vehicles With: Cruise Control ............................................................
71
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go .........
71
Information Display Control .......................
71
Heated Steering Wheel ................................
71
Horn ....................................................................
72
Wipers and Washers
Windshield Wipers ........................................
73
Autowipers .......................................................
73
Windshield Washers .....................................
74
Lighting
General Information .....................................
75
Lighting Control ..............................................
75
Autolamps .......................................................
76
Instrument Lighting Dimmer .....................
76
Headlamp Exit Delay ...................................
76
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
...
77
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) ...........
77
Front Fog Lamps ............................................
77
Direction Indicators .......................................
78
Interior Lamps ................................................
78
Ambient Lighting ...........................................
79
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
..
80
Switching Automatic High Beam Control On and Off ..................................................
80
Automatic High Beam Control Indicators ........................................................................\
..
80
Overriding Automatic High Beam Control ........................................................................\
..
80 Windows and Mirrors
Power Windows
.............................................
82
Global Opening and Closing .....................
83
Exterior Mirrors ...............................................
83
Interior Mirror ..................................................
85
Sun Visors ........................................................
85
Moonroof .........................................................
85
Instrument Cluster
Gauges ..............................................................
87
Warning Lamps and Indicators ...............
90
Audible Warnings and Indicators ............
93
Information Displays
General Information ....................................
94
Information Messages ...............................
103
Climate Control
Manual Climate Control .............................
118
Automatic Climate Control - Vehicles With: Touchscreen Display, Vehicles
Without: Sony Audio System ...............
119
Automatic Climate Control - Vehicles With: Sony Audio System/
Touchscreen Display ...............................
121
Automatic Climate Control - Vehicles With: SYNC .................................................
122
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control ..............................
124
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control .........................................................
125
Heated Rear Window .................................
126
Heated Exterior Mirrors ..............................
126
Cabin Air Filter ...............................................
126
Remote Start .................................................
127
Seats
Sitting in the Correct Position .................
128
Head Restraints ............................................
128
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Driving Aids
Driver Alert
....................................................203
Lane Keeping System ...............................
204
Blind Spot Information System ............
208
Cross Traffic Alert ........................................
210
Steering ...........................................................
213
Pre-Collision Assist .....................................
213
Load Carrying
Load Limit .......................................................
217
Towing
Towing a Trailer ............................................
222
Recommended Towing Weights ...........
223
Essential Towing Checks .........................
224
Towing the Vehicle on Four Wheels .....
226
Driving Hints
Reduced Engine Performance ...............
228
Economical Driving ....................................
228
Breaking-In ....................................................
229
Driving Through Water ..............................
229
Floor Mats ......................................................
229
Roadside Emergencies
Roadside Assistance ..................................
231
Hazard Flashers ...........................................
232
Fuel Shutoff ..................................................
232
Jump Starting the Vehicle .......................
233
Post-Crash Alert System .........................
235
Transporting the Vehicle ..........................
235
Customer Assistance
Getting the Services You Need ..............
237
In California (U.S. Only) ...........................
238
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
239
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
240Getting Assistance Outside the U.S. and
Canada .......................................................
240
Ordering Additional Owner's Literature ........................................................................\
242
Reporting Safety Defects (U.S. Only) ........................................................................\
242
Reporting Safety Defects (Canada Only) ........................................................................\
242
Fuses
Fuse Specification Chart .........................
244
Changing a Fuse ..........................................
253
Maintenance
General Information ..................................
255
Opening and Closing the Hood .............
255
Under Hood Overview - 1.5L EcoBoost™ ........................................................................\
256
Under Hood Overview - 2.0L EcoBoost™ ........................................................................\
257
Under Hood Overview - 2.5L ..................
258
Under Hood Overview - 2.7L EcoBoost™ ........................................................................\
259
Engine Oil Dipstick - 1.5L EcoBoost™ .......................................................................
260
Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L/2.7L EcoBoost™ ...........................
260
Engine Oil Check ........................................
260
Oil Change Indicator Reset ......................
261
Engine Coolant Check ..............................
262
Automatic Transmission Fluid Check - 1.5L EcoBoost™/2.0L EcoBoost™/
2.5L ..............................................................
266
Automatic Transmission Fluid Check - 2.7L EcoBoost™ .....................................
266
Brake Fluid Check .......................................
268
Washer Fluid Check ...................................
269
Fuel Filter .......................................................
269
Changing the 12V Battery ........................
270
Checking the Wiper Blades ......................
271
Changing the Wiper Blades ......................
271
Adjusting the Headlamps ........................
272
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Removing a Headlamp
.............................274
Changing a Bulb ..........................................
275
Changing the Engine Air Filter ................
278
Vehicle Care
General Information ..................................
280
Cleaning Products .....................................
280
Cleaning the Exterior ................................
280
Waxing ............................................................
282
Cleaning the Engine ...................................
282
Cleaning the Windows and Wiper Blades ........................................................................\
282
Cleaning the Interior ..................................
283
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
283
Cleaning Leather Seats ............................
284
Repairing Minor Paint Damage .............
285
Cleaning the Wheels .................................
285
Vehicle Storage ...........................................
285
Body Styling Kits .........................................
287
Wheels and Tires
General Information ..................................
288
Tire Care .........................................................
288
Using Summer Tires ..................................
303
Using Snow Chains ....................................
303
Tire Pressure Monitoring System .........
304
Changing a Road Wheel ..........................
308
Technical Specifications - 1.5L EcoBoost™/2.0L EcoBoost™/2.5L
........................................................................\
.
315
Technical Specifications - 2.7L EcoBoost™ ................................................
316
Capacities and Specifications
Engine Specifications - 1.5L EcoBoost™ ........................................................................\
.
317
Engine Specifications - 2.0L EcoBoost™ ........................................................................\
.
317
Engine Specifications - 2.5L ....................
318Engine Specifications - 2.7L EcoBoost™
........................................................................\
.
319
Motorcraft Parts - 1.5L EcoBoost™ ......
319
Motorcraft Parts - 2.0L EcoBoost™ ......
321
Motorcraft Parts - 2.5L ..............................
322
Motorcraft Parts - 2.7L EcoBoost™ ......
323
Vehicle Identification Number ...............
324
Vehicle Certification Label ......................
325
Transmission Code Designation ...........
325
Capacities and Specifications - 1.5L EcoBoost™ ...............................................
326
Capacities and Specifications - 2.0L EcoBoost™ ................................................
331
Capacities and Specifications - 2.5L ........................................................................\
338
Capacities and Specifications - 2.7L EcoBoost™ ..............................................
344
Bulb Specification Chart ...........................
351
Connected Vehicle
Connected Vehicle Requirements ........
353
Connected Vehicle Limitations .............
353
Connecting the Vehicle to a Mobile Network ......................................................
353
Connecting the Vehicle to a Wi-Fi Network ......................................................
353
Connected Vehicle – Troubleshooting ........................................................................\
354
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot .........................
356
Changing the Wi-Fi Hotspot Name or Password ...................................................
356
Audio System
General Information ...................................
357
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System ........................................................
357
Audio Unit - Vehicles With: SYNC ........
358
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display .............
361
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Digital Radio
.................................................362
Satellite Radio .............................................
364
USB Port .........................................................
367
SYNC™
General Information ..................................
368
Using Voice Recognition ..........................
369
Using SYNC™ With Your Phone ............
371
SYNC™ Applications and Services ......
372
Using SYNC™ With Your Media Player ........................................................................\
375
SYNC™ Troubleshooting .........................
376
SYNC™ 3
General Information ..................................
385
Using Voice Recognition ..........................
387
Entertainment .............................................
393
Climate ...........................................................
403
Phone .............................................................
405
Navigation .....................................................
407
Apps ..................................................................
412
Settings ...........................................................
415
SYNC™ 3 Troubleshooting ......................
417
Accessories
Accessories ...................................................
430
Ford Protect
Ford Protect ...................................................
431
Scheduled Maintenance
General Maintenance Information .......
433
Normal Scheduled Maintenance .........
436
Special Operating Conditions Scheduled Maintenance ............................................
439
Scheduled Maintenance Record ...........
441
Appendices
Electromagnetic Compatibility ..............
451
End User License Agreement ................
453Declaration of Conformity
.......................
479
Declaration of Conformity - Vehicles With: SYNC 3 ............................................
479
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ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle
’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 415).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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