key FORD FUSION (AMERICAS) 2017 2.G Workshop Manual

Action and Description
Menu Item
Item
Displays all recent text messages.
Text Messages
D
Use this keypad to dial in a phone number.
Phone Keypad
E
Use the backspace button to delete numbers.
Press this button to begin a
call.
Call
Touch this button to send all calls directly to your voicemail.
New text message notifications are not displayed on the screen
and all ringtones and alerts are set to silent.
Do Not Disturb
F
Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.
Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 362). You can use the
touchscreen to place calls as well.
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Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
Only). See Settings (page 448).
You can select any of the following during
an active phone call:
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Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disables
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
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Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer (Ford
recommends updating to the latest iOS
ver sion). T o enable this feature , plug your
phone into a USB port and select Apple
CarPlay on your
SYNC 3 screen. See Media
Hub (page 359).

Menu Item
Information pertaining to the system and its software.
About
Documentation of the software license for the system.
Software Licenses
Select to restore factory defaults. This erases all
personal settings and personal data.
Master Reset
Wi-Fi
You can adjust the following: Action and Description
Menu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.
View Available
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: You vehicle may not have all of these
features. You can select the following features to
update their settings.
Door Keypad Code
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
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Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
vehicle's accessory through the warranty
that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protectors.
• Graphics.
• Hood deflector.
• Rear spoiler.
• Side window deflectors.
• Splash guards.
• Wheels.
Interior Style
• All-weather floor mats.
• Door sill plates. •
Electrochromatic compass or
temperature interior mirrors.
• Premium carpeted floor mats.
Lifestyle
• Ash cup or smoker's packages.
• Car covers*.
• Cargo area protectors.
• Cargo net.
• Cargo organizers.
• Interior light kit.
• Roof racks and carriers*.
• Tablet cradle*.
Peace of Mind
• Bumper-mounted parking sensor*.
• Keyless entry keypad.
• Remote start.
• Roadside assistance kit*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Fusion (CC7) Canada/United States of America, enUSA, First Printing Accessories

A
A/C
See: Climate Control........................................... 117
About This Manual...........................................7
ABS See: Brakes............................................................ 173
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 173
Accessories....................................................473 Exterior Style........................................................ 473
Interior Style......................................................... 473
Lifestyle.................................................................. 473
Peace of Mind...................................................... 473
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............195
Active Park Assist
.........................................185
Deactivating the Active Park Assist
Feature.............................................................. 189
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist.............................. 185
Troubleshooting the System......................... 189
Adjusting the Headlamps..........................271 Horizontal Aim Adjustment............................ 272
Vertical Aim Adjustment.................................. 271
Adjusting the Steering Wheel
....................67
Power Tilt and Telescope Steering
Column................................................................ 67
Airbag Disposal...............................................47
Air Conditioning See: Climate Control........................................... 117
Air Filter See: Changing the Engine Air Filter.............278
Alarm See: Anti-Theft Alarm........................................ 66
All-Wheel Drive.............................................168
Ambient Lighting...........................................80
Anti-Theft Alarm............................................66 Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Appendices...................................................496
Apps.................................................................445 ........................................................................\
.......... 445
SiriusXM Traffic and Travel Link................... 447Audible Warnings and Indicators.............92
Headlamps On Warning Chime...................... 92
Keyless Warning Alert......................................... 92
Parking Brake On Warning Chime.................. 92
Audio Control..................................................68 MODE....................................................................... 69
Seek, Next or Previous....................................... 69
Audio System
................................................345
General Information......................................... 345
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................348
Audio Unit - Vehicles With: AM/FM/ CD
...................................................................346
Audio Unit - Vehicles With: Sony AM/ FM/CD..........................................................350
Menu Structure.................................................... 351
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control - Vehicles With: Sony Audio System.......................120
Automatic Climate Control - Vehicles Without: Sony Audio System.................119
Automatic High Beam Control..................76 Activating the System......................................... 77
Manually Overriding the System..................... 77
Automatic Transmission............................163 Automatic Transmission Adaptive
Learning............................................................. 167
Brake-Shift Interlock Override...................... 166
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 167
SelectShift Automatic ™
Transmission................................................... 165
Understanding the Positions of Your Automatic Transmission............................. 163
Automatic Transmission Fluid Check - 1.5L EcoBoost™/2.0L EcoBoost™/
2.5L................................................................266
Automatic Transmission Fluid Check - 2.7L EcoBoost™
........................................267
Adding Transmission Fluid ............................ 268
Checking the Transmission Fluid Level ........................................................................\
...... 267
Auto-Start-Stop.............................................151 Disabling Auto StartStop................................. 152
Enabling Auto StartStop................................... 151
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Autowipers.........................................................71
Autowipers Settings............................................ 72
Auxiliary Power Points................................142
110 Volt AC Power Point................................... 142
12 Volt DC Power Point..................................... 142
Locations............................................................... 142
AWD See: All-Wheel Drive......................................... 168
B
Battery See: Changing the 12V Battery..................... 269
Blind Spot Information System..............207 Switching the System Off and On..............209
System Errors..................................................... 209
Using the System............................................... 207
Bonnet Lock See: Opening and Closing the Hood..........256
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check........................................268
Brakes................................................................173 General Information........................................... 173
Breaking-In.....................................................228
Bulb Specification Chart...........................276
C
Cabin Air Filter................................................125
California Proposition 65..............................11
Capacities and Specifications - 1.5L EcoBoost™.................................................330
Specifications..................................................... 330
Capacities and Specifications - 2.0L EcoBoost™.................................................333
Specifications..................................................... 334
Capacities and Specifications - 2.5L
................................................................336
Specifications...................................................... 337
Capacities and Specifications - 2.7L EcoBoost™................................................340
Specifications...................................................... 341
Capacities and Specifications.................321
Car Wash See: Cleaning the Exterior............................... 279
Center Console
..............................................144
Center Console with Rotary Control...........144 Changing a Bulb
...........................................274
Headlamp............................................................. 275
LED Lamps........................................................... 275
License Plate Lamp........................................... 276
Reversing Lamp.................................................. 275
Changing a Fuse
..........................................254
Fuses...................................................................... 254
Changing a Road Wheel
.............................312
Changing a Road Wheel Procedure............314
Dissimilar Spare Wheel and Tire Assembly
Information....................................................... 312
Stowing the Flat Tire.......................................... 317
Stowing the Flat Tire Using the Retainer Strap.................................................................... 317
Changing the 12V Battery.........................269
Changing the Engine Air Filter.................278 2.5L Engine........................................................... 278
EcoBoost Engines.............................................. 278
Changing the Wiper Blades.......................271
Checking MyKey System Status...............56 MyKey Distance.................................................... 56
Number of Admin Keys...................................... 56
Number of MyKeys.............................................. 56
Checking the Wiper Blades......................270
Child Restraint and Seatbelt Maintenance..................................................37
Child Restraint Positioning
..........................27
Child Safety.......................................................16 General Information............................................. 16
Child Safety Locks.........................................28 Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Cleaning Leather Seats.............................283
Cleaning Products
.......................................279
Cleaning the Alloy Wheels.......................283
Cleaning the Engine.....................................281
Cleaning the Exterior
..................................279
Exterior Chrome Parts..................................... 280
Exterior Plastic Parts........................................ 280
Stripes or Graphics........................................... 280
Underbody........................................................... 280
Under Hood......................................................... 280
Cleaning the Instrument Panel and Instrument Cluster Lens.........................282
Cleaning the Interior...................................282
Cleaning the Windows and Wiper Blades............................................................281
Clearing All MyKeys
.......................................56
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Climate............................................................429
Climate Control...............................................117
Climate Controlled Seats..........................135
Cooled Seats........................................................ 135
Coolant Check See: Engine Coolant Check............................ 263
Crash Sensors and Airbag Indicator.......46
Creating a MyKey
............................................55
Programming or Changing Configurable
Settings............................................................... 56
Cross Traffic Alert
........................................209
False Alerts............................................................ 212
Switching the System Off and On................212
System Errors....................................................... 212
System Lights, Messages and Audible Alerts.................................................................... 211
System Limitations............................................. 211
Using the System.............................................. 209
Cruise Control
.................................................69
Principle of Operation....................................... 194
Type 1........................................................................\
69
Type 2....................................................................... 69
Cruise control See: Using Cruise Control................................ 194
Customer Assistance
.................................238
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps.............................76 Type 1 - Conventional
(Non-Configurable)........................................ 76
Type 2 - Configurable.......................................... 76
Digital Radio
..................................................354
HD Radio Reception and Station
Troubleshooting............................................ 355
Direction Indicators
........................................78
Driver Alert.....................................................202
PRINCIPLE OF OPERATION.......................... 202
USING DRIVER ALERT.................................... 202
Driver and Passenger Airbags
...................40
Children and Airbags.......................................... 40
Proper Driver and Front Passenger Seating Adjustment....................................................... 40
Driver and Passenger Knee Airbags
........44
Driving Aids....................................................202 Driving Hints
..................................................228
Driving Through Water...............................228
DRL See: Daytime Running Lamps......................... 76
E
Economical Driving
.....................................228
Electric Parking Brake..................................174
Applying the Electric Parking brake.............174
Battery With No Charge.................................... 176
Parking On a Hill (Vehicles With a Manual Transmission) ................................................. 174
Releasing the Electric Parking Brake...........175
Emission Control System..........................160 On-Board Diagnostics (OBD-II).................... 161
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 162
End User License Agreement.................496 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 496
Engine Block Heater
....................................149
Using the Engine Block Heater...................... 150
Engine Coolant Check
...............................263
Adding Coolant................................................... 263
Engine Coolant Temperature Management.................................................. 266
Fail-Safe Cooling............................................... 265
Recycled Coolant.............................................. 264
Severe Climates................................................. 264
Engine Immobilizer See: Passive Anti-Theft System..................... 65
Engine Oil Check...........................................261 Adding Engine Oil............................................... 261
Engine Oil Dipstick - 1.5L EcoBoost™..................................................261
Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L/2.7L EcoBoost™
..............................261
Engine Specifications - 1.5L EcoBoost™..................................................321
Drivebelt Routing................................................ 321
Engine Specifications - 2.0L EcoBoost™..................................................321
Drivebelt Routing............................................... 322
Engine Specifications - 2.5L....................322 Drivebelt Routing............................................... 322
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Why Maintain Your Vehicle?..........................
477
Why Maintain Your Vehicle at Your Dealership?...................................................... 477
Getting Assistance Outside the U.S. and Canada..........................................................241
Getting the Services You Need...............238 Away From Home.............................................. 238
Global Opening and Closing......................82 Closing the Windows.......................................... 82
Opening the Windows........................................ 82
H
Hazard Warning Flashers..........................232
Headlamp Adjusting See: Adjusting the Headlamps...................... 271
Headlamp Exit Delay.....................................75
Headlamp Removal See: Removing a Headlamp.......................... 273
Head Restraints.............................................127 Adjusting the Head Restraint......................... 128
Tilting Head Restraints .................................... 128
Heated Seats..................................................134
Heated Steering Wheel................................70
Heated Windows and Mirrors
..................125
Heated Exterior Mirror....................................... 125
Heated Rear Window........................................ 125
Heating See: Climate Control........................................... 117
Hill Start Assist..............................................176 Switching the System On and Off................177
Using Hill Start Assist........................................ 176
Hints on Controlling the Interior Climate...........................................................122
Cooling the Interior Quickly............................. 124
General Hints........................................................ 122
Heating the Interior Quickly............................ 123
Recommended Settings for Cooling...........124
Recommended Settings for Heating...........123
Side Window Defogging in Cold Weather............................................................. 124
Hints on Driving With Anti-Lock Brakes
.............................................................173
Home Screen..................................................411
Hood Lock See: Opening and Closing the Hood..........256 I
In California (U.S. Only)
............................239
Information Display Control.......................70 Information Display Control Features..........70
Information Displays
.....................................93
General Information............................................ 93
Information Messages................................102 Active Park............................................................ 102
Adaptive Cruise Control................................... 103
AdvanceTrac®..................................................... 103
Airbag..................................................................... 104
Alarm...................................................................... 104
All-Wheel Drive................................................... 106
Automatic Engine Shutdown........................ 106
Auto Start-Stop.................................................. 104
Battery and Charging System........................ 107
Blind Spot Information and Cross Traffic Alert System.................................................... 107
Doors and Locks................................................. 108
Driver Alert............................................................ 108
Fuel........................................................................\
.. 108
Hill Start Assist................................................... 108
Keys and Intelligent Access............................ 109
Lane Keeping System........................................ 110
Maintenance......................................................... 110
MyKey........................................................................\
111
Park Aid.................................................................... 112
Park Brake............................................................... 112
Power Steering..................................................... 113
Pre-Collision Assist............................................. 113
Remote Start......................................................... 113
Seats........................................................................\
. 114
Starting System ................................................... 114
Tire Pressure Monitoring System................... 114
Traction Control................................................... 115
Transmission......................................................... 115
Installing Child Restraints.............................17 Child Seats............................................................... 17
Using Lap and Shoulder Belts.......................... 18
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
........................................86
Instrument Lighting Dimmer......................75
Vehicles With Front Fog Lamps...................... 75
Vehicles Without Front Fog Lamps...............75
519
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