mileage FORD FUSION/HYBRID 2018 Owners Manual

Nothing in this warranty should be construed as requiring defective parts
to be replaced with parts of a different type or design than the original
part, so long as the vehicle functions properly with the replacement part.
Moreover, Ford and its authorized dealers are entitled to a reasonable
time and a reasonable number of attempts within which to diagnose and
repair any defect covered by this warranty.
In certain instances, Ford may authorize repairs at other than Ford
dealer facilities.
Two separate warranties apply to tires on your new vehicle. The New
Vehicle Limited Warranty covers tire defects in factory supplied material
or workmanship for 100% of labor costs and on a pro rata adjustment
basis for parts. (See the reimbursement schedule below).
For vehicles within the New Vehicle Limited Warranty time in service
and mileage coverage period, defective tires will be replaced on a pro
rata adjustment basis according to the following mileage-based
Reimbursement Schedule:
MILES DRIVENPERCENT OF PARTS COVERED BY FORD
1-12,000 100%
12,001-24,000 60%
24,001-36,000 30%
The tire manufacturer also provides you with a separate tire warranty
that may extend beyond the New Vehicle Limited Warranty coverage.
You will find the manufacturer’s tire warranty with the owner literature
supplied with your vehicle. You have the option of having a tire warranty
repair performed by the tire manufacturer’s authorized service center. If
you go to a tire service center for a repair covered by the New Vehicle
Limited Warranty, you may be charged a prorated amount for wear or
other charges. If so, you should present your paid invoice detailing the
nature of the charges to any Ford Motor Company dealership for refund
consideration. When making warranty repairs on your vehicle, the dealer
will use Ford or Motorcraft parts or remanufactured or other parts that
are authorized by Ford. In certain instances, Ford may authorize repairs
at other than Ford dealer facilities. Tire replacements under warranty
will be made with the same brand and model as originally equipped with
the vehicle unless the same brand and model is no longer available, in
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Other Items or Conditions Not Covered
The New Vehicle Limited Warranty does not cover:
•high-voltage battery replacement due to improper vehicle storage.
Refer to the Owner’s Manual for the proper ways your vehicle’s battery
must be maintained in the event the vehicle is not driven or is stored
for an extended period of time
• The Lithium-ion battery (EV battery) will experience gradual capacity
loss with time and use (similar to all lithium-ion batteries), which is
considered normal wear and tear. Loss of battery capacity due to or
resulting from gradual capacity loss is NOT covered under the New
Vehicle Limited Warranty. See your Owner’s Manual for important tips
on how to maximize the life and capacity of the Lithium-ion battery.
• vehicles that have had the odometer disconnected, altered, or
inoperative for an extended period of time with the result that the
actual mileage cannot be determined
• vehicles that have ever been labeled or branded as dismantled,fire,
flood, junk,rebuilt, reconstructed,orsalvaged; this will void
the New Vehicle Limited Warranty
• vehicles that have been determined to be a total lossby an insurance
company; this will void the New Vehicle Limited Warranty
• Aftermarket parts or components, sometimes installed by Ford Motor
Company or an authorized Ford dealership, may not be covered by the
New Vehicle Limited Warranty. Any damage caused due to the failure
of aftermarket parts (other than a certified emission part) is not
covered.
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Important Information About List of Parts
Also covered by the two emissions warranties are all emissions-related
bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non diesel fuel lines, and wiring harnesses that are used with
components on the list of parts, above.
Concerning parts that should be replaced on a certain maintenance
schedule: these parts remain under warranty until : (a) the first
replacement time that is specified in yourOwner’s Manual; or (b) the
time or mileage limits of the Federal Defect and Performance Warranties
(whichever occurs first).
Your Ford Motor Company dealer maintains a complete list of parts
covered by the emissions performance warranty. For questions about
emission-related parts, contact your dealer.
WHAT IS NOT COVERED?
Ford Motor Company may deny you emissions warranty coverage if your
vehicle or a part does not contain an emissions-related defect or has
failed because of abuse, neglect, improper maintenance, unapproved
modifications, or any items included in What Is Not Covered?,
pages 12-15.
ADDITIONAL EMISSIONS PERFORMANCE WARRANTY
INFORMATION
If you need more information about getting service under the Federal
Emissions Performance Warranty, or if you want to report what you
believe to be violations of the terms of this warranty, you may contact:
U.S. Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division, Light-Duty Vehicle Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: [email protected]
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