engine FORD FUSION/HYBRID 2020 Owners Manual

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201905 20191029143209
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.

Rear Seats
.......................................................131
Heated Seats .................................................
133
Climate Controlled Seats .........................
133
Garage Door Opener
Universal Garage Door Opener ...............
135
Auxiliary Power Points
Auxiliary Power Points ..............................
140
Storage Compartments
Center Console .............................................
142
Overhead Console .......................................
142
Rear Seat Armrest .......................................
142
Starting and Stopping the Engine
General Information ...................................
143
Keyless Starting ...........................................
143
Starting a Hybrid Electric Vehicle System ........................................................................\
.
144
Engine Block Heater ...................................
146
Unique Driving Characteristics
Hybrid Vehicle Operation .........................
148
Plug-In Hybrid Vehicle Operation .........
150
EcoSelect ........................................................
152
Hybrid Vehicle Frequently Asked Questions ...................................................
152
Fuel and Refueling
Safety Precautions ......................................
155
Fuel Quality ....................................................
155
Fuel Filler Funnel Location .......................
157
Running Out of Fuel ....................................
157
Refueling .........................................................
158
Fuel Consumption ......................................
160Engine Emission Control
Emission Law
................................................
162
Catalytic Converter .....................................
163
High Voltage Battery
General Information ...................................
166
Charging the High Voltage Battery .......
168
High Voltage Shutoff Switch ...................
172
Transmission
Automatic Transmission ...........................
173
Brakes
General Information ....................................
177
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
178
Electric Parking Brake ................................
178
Hill Start Assist .............................................
179
Traction Control
Principle of Operation .................................
181
Using Traction Control ................................
181
Stability Control
Principle of Operation ................................
182
Using Stability Control ..............................
183
Parking Aids
Principle of Operation ...............................
184
Rear Parking Aid ..........................................
184
Front Parking Aid .........................................
186
Side Sensing System .................................
188
Active Park Assist ........................................
189
Rear View Camera ......................................
196
Cruise Control
What Is Cruise Control ..............................
199
Switching Cruise Control On and Off ........................................................................\
199
Setting the Cruise Control Speed .........
199
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Canceling the Set Speed
........................200
Resuming the Set Speed ........................
200
Cruise Control Indicators .........................
200
Using Adaptive Cruise Control ..............
200
Driving Aids
Driver Alert .....................................................
207
Lane Keeping System ...............................
208
Blind Spot Information System ..............
212
Cross Traffic Alert ........................................
214
Steering ............................................................
217
Pre-Collision Assist .....................................
217
Load Carrying
Load Limit .......................................................
221
Towing
Towing a Trailer ...........................................
226
Towing the Vehicle on Four Wheels .....
226
Driving Hints
Reduced Engine Performance ...............
227
Economical Driving .....................................
227
Breaking-In ....................................................
228
Driving Through Water ..............................
228
Floor Mats ......................................................
228
Roadside Emergencies
Roadside Assistance .................................
230
Hazard Flashers ............................................
231
Fuel Shutoff ...................................................
231
Jump Starting the Vehicle ........................
232
Collision, Damage or Fire Event ............
234
Post-Crash Alert System .........................
235
Transporting the Vehicle ..........................
236
Customer Assistance
Getting the Services You Need ..............
237
In California (U.S. Only) ...........................
238The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................
239
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
240
Getting Assistance Outside the U.S. and Canada .......................................................
240
Ordering Additional Owner's Literature ........................................................................\
242
Reporting Safety Defects (U.S. Only) ........................................................................\
242
Reporting Safety Defects (Canada Only) ........................................................................\
242
Fuses
Fuse Specification Chart .........................
244
Changing a Fuse .........................................
254
Maintenance
General Information ..................................
256
Opening and Closing the Hood .............
256
Under Hood Overview ...............................
257
Engine Oil Dipstick .....................................
258
Engine Oil Check .........................................
258
Oil Change Indicator Reset .....................
259
Changing the Engine Air Filter ...............
260
Engine Coolant Check ..............................
260
Automatic Transmission Fluid Check ........................................................................\
264
Brake Fluid Check .......................................
265
Changing the 12V Battery ........................
266
Adjusting the Headlamps ........................
267
Washer Fluid Check ...................................
268
Fuel Filter .......................................................
269
Checking the Wiper Blades ....................
269
Changing the Wiper Blades ....................
269
Removing a Headlamp .............................
270
Changing a Bulb ...........................................
271
Vehicle Care
General Information ...................................
275
Cleaning Products ......................................
275
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Cleaning the Exterior
..................................275
Waxing .............................................................
277
Cleaning the Engine ....................................
277
Cleaning the Windows and Wiper Blades ........................................................................\
.
277
Cleaning the Interior ..................................
278
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
278
Cleaning Leather Seats .............................
279
Repairing Minor Paint Damage .............
280
Cleaning the Wheels .................................
280
Vehicle Storage ...........................................
280
Body Styling Kits .........................................
282
Wheels and Tires
General Information ..................................
283
Tire Sealant and Inflator Kit ...................
283
Tire Care .........................................................
289
Using Summer Tires ..................................
304
Using Snow Chains ...................................
304
Tire Pressure Monitoring System .........
305
Technical Specifications .........................
309
Capacities and Specifications
Engine Specifications ................................
310
Motorcraft Parts ............................................
311
Vehicle Identification Number .................
311
Vehicle Certification Label .......................
312
Transmission Code Designation ............
313
Capacities and Specifications ................
314
Bulb Specification Chart ..........................
319
Connected Vehicle
Connected Vehicle Requirements .........
321
Connected Vehicle Limitations ...............
321
Connecting the Vehicle to a Mobile Network .......................................................
321
Connecting the Vehicle to a Wi-Fi Network .......................................................
321Connected Vehicle – Troubleshooting
........................................................................\
322
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot .........................
324
Changing the Wi-Fi Hotspot Name or Password ...................................................
324
Audio System
General Information ..................................
325
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System ........................................................
325
Audio Unit - Vehicles With: SYNC ........
326
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display ............
329
Digital Radio .................................................
330
Satellite Radio ..............................................
332
USB Port .........................................................
335
SYNC™
General Information ..................................
336
Using Voice Recognition ...........................
337
Using SYNC™ With Your Phone ...........
339
SYNC™ Applications and Services ......
340
Using SYNC™ With Your Media Player ........................................................................\
343
SYNC™ Troubleshooting ........................
344
SYNC™ 3
General Information ..................................
353
Using Voice Recognition ..........................
355
Entertainment ..............................................
361
Climate .............................................................
371
Phone ..............................................................
373
Navigation ......................................................
375
Electric Vehicle Information ...................
380
Apps ................................................................
400
Settings ..........................................................
403
SYNC™ 3 Troubleshooting ....................
405
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Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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The power windows do not work during
remote start and the radio does not turn
on automatically.
The parking lamps remain on and your
vehicle will run for 5, 10 or 15 minutes,
depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running.
If the duration is set to 15 minutes, the
duration extends by another 15 minutes.
For example, if your vehicle had been
running from the first remote start for 10
minutes, your vehicle continues to run now
for a total of 30 minutes. You can extend
the engine running time duration to a
maximum of 30 minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting
Press the button once. Your
vehicle and the parking lamps
turn off.
You may have to be closer to your vehicle
than when starting due to ground reflection
and the added noise of your running
vehicle.
You can switch this feature on or off in the
information display.
Memory Feature
You can program your remote control to
recall memory positions. See Memory
Function (page 130). REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.
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4.
A confirmation message appears in the
display after you finish programming
your MyKey. The programmed
restrictions apply when you key off,
open and close driver door and restart
your vehicle with the programmed key
or transmitter.
Note: Make sure you label the programmed
MyKey so you can distinguish it from the
admin keys.
You can also program the optional MyKey
settings.
Programming or Changing
Configurable Settings
Use the information display to program or
change your optional MyKey settings.
1. Switch the ignition on using the key or the transmitter you want to program.
2. Access the main menu in the information display and then scroll
through the menus to change the
settings of your MyKey. See
Information Displays (page 96).
3. Follow the instructions in the display.
4. A confirmation message appears in the
display after you finish programming
your MyKey. The programmed
restrictions apply when you key off,
open and close the driver door and
restart your vehicle with the
programmed key or transmitter.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. If you
switch the engine off, you must use an
admin key to change or clear your optional
MyKey settings. CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to
their original admin key status at once. To
clear all MyKeys of all MyKey settings, use
the information display.
1. Switch the ignition on using an admin
key.
2. Access the main menu in the information display and then scroll
through the menus to begin clearing
your MyKey programming. See
Information Displays
(page 96).
3. Follow the instructions in the display.
4. A confirmation message appears in the
display after you finish clearing your
MyKeys.
Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status. You
cannot remove the MyKey restrictions
individually.
CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
information display. See
Information
Displays (page 96).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey.
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™

PASSIVE ANTI-THEFT
SYSTEM
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in engine
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may result in vehicle starting
problems, especially if they are too close to
the key when starting your vehicle. Prevent
these objects from touching the coded key
when starting your vehicle. Switch the
ignition off, move all objects on the key
chain away from the coded key and restart
your vehicle if a problem occurs.
Note: Do not leave a duplicate coded key
in your vehicle. Always take your keys and
lock all doors when leaving your vehicle.
SecuriLock®
The system helps prevent the engine from
starting unless you use a coded key
programmed to your vehicle. Using the
wrong key may prevent your vehicle from
starting. A message may appear in the
information display.
If you are unable to start your vehicle with
a coded key, it is not operating correctly.
A message may appear in the information
display.
Automatic Arming
The system arms when you switch the
ignition off.
Automatic Disarming
The system disarms when you switch the
ignition on with a coded key.
Replacement Keys
Note: Your vehicle comes with two keys. The intelligent access key functions as a
programmed key that operates the driver
door lock and turns on the intelligent
access with push button start system, as
well as a remote control.
If your programmed transmitters are lost
or stolen and you do not have an extra
coded key, you will need to have your
vehicle towed to an authorized dealer. You
need to erase the key codes from your
vehicle and program new coded keys.
Store a spare intelligent access key away
from your vehicle in a safe place. You can
purchase replacement keys or remote
controls from an authorized dealer.
Programming a Spare Intelligent
Access Key
Note:
You can program a maximum of four
keys to your vehicle.
You must have two previously
programmed intelligent access keys inside
your vehicle and the new unprogrammed
intelligent access key readily accessible.
You can purchase replacement keys or
remote controls from an authorized dealer.
Make sure that the ignition is switched off
before beginning this procedure. Make sure
that you close all the doors before
beginning and that they remain closed
throughout the procedure. Carry out all
steps within 30 seconds of starting the
sequence. Stop and wait for at least one
minute before starting again if you carry
out any steps out of sequence.
Read and understand the entire procedure
before you begin.
1. Remove the key blade from the transmitter.
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