FORD FUSION/HYBRID 2020 Owners Manual

2020 FUSION HYBRID |
FUSION ENERGI Owner’s Manual
ford.caowner.ford.com
December 2019
Second Printing Litho in U.S.A.
LE5J 19A321 HB
Some illustrations or features that appear in this
Owner’s Manual may not be available on your vehicle.
2020 FUSION HYBRID |
FUSION ENERGI Owner’s Manual

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201905 20191029143209
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate .......................................................
13
Ford Credit ........................................................
13
Replacement Parts Recommendation ........................................................................\
...
14
Special Notices ...............................................
14
Mobile Communications Equipment ........................................................................\
....
15
Export Unique Options ................................
15
Environment
Protecting the Environment .......................
17
At a Glance
Instrument Panel ...........................................
18
Child Safety
General Information .....................................
20
Installing Child Restraints ..........................
22
Booster Seats ..................................................
27
Child Restraint Positioning ........................
29
Child Safety Locks ..........................................
31
Seatbelts
Principle of Operation ..................................
33
Fastening the Seatbelts .............................
34
Seatbelt Height Adjustment .....................
36
Seatbelt Warning Lamp and Indicator Chime ............................................................
36
Seatbelt Reminder ........................................
37
Child Restraint and Seatbelt Maintenance ...............................................
38
Seatbelt Extensions .....................................
39
Personal Safety System ™
Personal Safety System ™........................
40 Supplementary Restraints
System
Principle of Operation ..................................
41
Driver and Passenger Airbags ...................
42
Front Passenger Sensing System ...........
43
Side Airbags ....................................................
45
Driver and Passenger Knee Airbags .......
46
Safety Canopy ™............................................
47
Crash Sensors and Airbag Indicator ......
48
Airbag Disposal .............................................
49
Pedestrian Protection
Pedestrian Alert System ............................
50
Keys and Remote Controls
General Information on Radio Frequencies ..................................................
51
Remote Control ..............................................
51
Replacing a Lost Key or Remote Control ........................................................................\
..
56
MyKey ™
Principle of Operation ..................................
57
Creating a MyKey ..........................................
58
Clearing All MyKeys ......................................
59
Checking MyKey System Status ..............
59
Using MyKey With Remote Start Systems .......................................................
60
MyKey – Troubleshooting ..........................
60
Doors and Locks
Locking and Unlocking ................................
62
Keyless Entry ...................................................
65
Interior Luggage Compartment Release ........................................................................\
...
67
Security
Passive Anti-Theft System .......................
69
Anti-Theft Alarm ...........................................
70
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

Steering Wheel
Adjusting the Steering Wheel
....................71
Audio Control ...................................................
71
Voice Control ...................................................
72
Cruise Control - Vehicles With: Cruise Control ...........................................................
72
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go ........
72
Information Display Control ......................
72
Heated Steering Wheel ...............................
72
Horn ....................................................................
73
Wipers and Washers
Windshield Wipers ........................................
74
Autowipers .......................................................
74
Windshield Washers .....................................
75
Lighting
General Information .....................................
76
Lighting Control .............................................
76
Autolamps ........................................................
77
Instrument Lighting Dimmer .....................
77
Headlamp Exit Delay ....................................
77
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
...
78
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) ..........
78
Front Fog Lamps ...........................................
78
Direction Indicators .......................................
79
Interior Lamps ................................................
79
Ambient Lighting ..........................................
80
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
...
81
Switching Automatic High Beam Control On and Off ....................................................
81
Automatic High Beam Control Indicators ........................................................................\
...
81 Overriding Automatic High Beam Control
........................................................................\
...
81
Windows and Mirrors
Power Windows .............................................
83
Global Opening and Closing .....................
84
Exterior Mirrors ...............................................
84
Interior Mirror ..................................................
86
Sun Visors ........................................................
86
Moonroof .........................................................
86
Instrument Cluster
Gauges ..............................................................
88
Warning Lamps and Indicators .................
91
Audible Warnings and Indicators ............
95
Information Displays
General Information ....................................
96
Information Messages ...............................
105
Climate Control
Automatic Climate Control - Vehicles With: Touchscreen Display, Vehicles
Without: Sony Audio System ...............
119
Automatic Climate Control - Vehicles With: Sony Audio System/
Touchscreen Display ..............................
120
Automatic Climate Control - Vehicles With: SYNC .................................................
122
Hints on Controlling the Interior Climate ........................................................................\
.
123
Heated Rear Window .................................
124
Heated Exterior Mirrors ..............................
125
Cabin Air Filter ...............................................
125
Remote Start .................................................
125
Seats
Sitting in the Correct Position .................
126
Head Restraints ............................................
126
Power Seats ...................................................
128
Memory Function ........................................
130
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Rear Seats
.......................................................131
Heated Seats .................................................
133
Climate Controlled Seats .........................
133
Garage Door Opener
Universal Garage Door Opener ...............
135
Auxiliary Power Points
Auxiliary Power Points ..............................
140
Storage Compartments
Center Console .............................................
142
Overhead Console .......................................
142
Rear Seat Armrest .......................................
142
Starting and Stopping the Engine
General Information ...................................
143
Keyless Starting ...........................................
143
Starting a Hybrid Electric Vehicle System ........................................................................\
.
144
Engine Block Heater ...................................
146
Unique Driving Characteristics
Hybrid Vehicle Operation .........................
148
Plug-In Hybrid Vehicle Operation .........
150
EcoSelect ........................................................
152
Hybrid Vehicle Frequently Asked Questions ...................................................
152
Fuel and Refueling
Safety Precautions ......................................
155
Fuel Quality ....................................................
155
Fuel Filler Funnel Location .......................
157
Running Out of Fuel ....................................
157
Refueling .........................................................
158
Fuel Consumption ......................................
160Engine Emission Control
Emission Law
................................................
162
Catalytic Converter .....................................
163
High Voltage Battery
General Information ...................................
166
Charging the High Voltage Battery .......
168
High Voltage Shutoff Switch ...................
172
Transmission
Automatic Transmission ...........................
173
Brakes
General Information ....................................
177
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
178
Electric Parking Brake ................................
178
Hill Start Assist .............................................
179
Traction Control
Principle of Operation .................................
181
Using Traction Control ................................
181
Stability Control
Principle of Operation ................................
182
Using Stability Control ..............................
183
Parking Aids
Principle of Operation ...............................
184
Rear Parking Aid ..........................................
184
Front Parking Aid .........................................
186
Side Sensing System .................................
188
Active Park Assist ........................................
189
Rear View Camera ......................................
196
Cruise Control
What Is Cruise Control ..............................
199
Switching Cruise Control On and Off ........................................................................\
199
Setting the Cruise Control Speed .........
199
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

Canceling the Set Speed
........................200
Resuming the Set Speed ........................
200
Cruise Control Indicators .........................
200
Using Adaptive Cruise Control ..............
200
Driving Aids
Driver Alert .....................................................
207
Lane Keeping System ...............................
208
Blind Spot Information System ..............
212
Cross Traffic Alert ........................................
214
Steering ............................................................
217
Pre-Collision Assist .....................................
217
Load Carrying
Load Limit .......................................................
221
Towing
Towing a Trailer ...........................................
226
Towing the Vehicle on Four Wheels .....
226
Driving Hints
Reduced Engine Performance ...............
227
Economical Driving .....................................
227
Breaking-In ....................................................
228
Driving Through Water ..............................
228
Floor Mats ......................................................
228
Roadside Emergencies
Roadside Assistance .................................
230
Hazard Flashers ............................................
231
Fuel Shutoff ...................................................
231
Jump Starting the Vehicle ........................
232
Collision, Damage or Fire Event ............
234
Post-Crash Alert System .........................
235
Transporting the Vehicle ..........................
236
Customer Assistance
Getting the Services You Need ..............
237
In California (U.S. Only) ...........................
238The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................
239
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
240
Getting Assistance Outside the U.S. and Canada .......................................................
240
Ordering Additional Owner's Literature ........................................................................\
242
Reporting Safety Defects (U.S. Only) ........................................................................\
242
Reporting Safety Defects (Canada Only) ........................................................................\
242
Fuses
Fuse Specification Chart .........................
244
Changing a Fuse .........................................
254
Maintenance
General Information ..................................
256
Opening and Closing the Hood .............
256
Under Hood Overview ...............................
257
Engine Oil Dipstick .....................................
258
Engine Oil Check .........................................
258
Oil Change Indicator Reset .....................
259
Changing the Engine Air Filter ...............
260
Engine Coolant Check ..............................
260
Automatic Transmission Fluid Check ........................................................................\
264
Brake Fluid Check .......................................
265
Changing the 12V Battery ........................
266
Adjusting the Headlamps ........................
267
Washer Fluid Check ...................................
268
Fuel Filter .......................................................
269
Checking the Wiper Blades ....................
269
Changing the Wiper Blades ....................
269
Removing a Headlamp .............................
270
Changing a Bulb ...........................................
271
Vehicle Care
General Information ...................................
275
Cleaning Products ......................................
275
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

Cleaning the Exterior
..................................275
Waxing .............................................................
277
Cleaning the Engine ....................................
277
Cleaning the Windows and Wiper Blades ........................................................................\
.
277
Cleaning the Interior ..................................
278
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
278
Cleaning Leather Seats .............................
279
Repairing Minor Paint Damage .............
280
Cleaning the Wheels .................................
280
Vehicle Storage ...........................................
280
Body Styling Kits .........................................
282
Wheels and Tires
General Information ..................................
283
Tire Sealant and Inflator Kit ...................
283
Tire Care .........................................................
289
Using Summer Tires ..................................
304
Using Snow Chains ...................................
304
Tire Pressure Monitoring System .........
305
Technical Specifications .........................
309
Capacities and Specifications
Engine Specifications ................................
310
Motorcraft Parts ............................................
311
Vehicle Identification Number .................
311
Vehicle Certification Label .......................
312
Transmission Code Designation ............
313
Capacities and Specifications ................
314
Bulb Specification Chart ..........................
319
Connected Vehicle
Connected Vehicle Requirements .........
321
Connected Vehicle Limitations ...............
321
Connecting the Vehicle to a Mobile Network .......................................................
321
Connecting the Vehicle to a Wi-Fi Network .......................................................
321Connected Vehicle – Troubleshooting
........................................................................\
322
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot .........................
324
Changing the Wi-Fi Hotspot Name or Password ...................................................
324
Audio System
General Information ..................................
325
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System ........................................................
325
Audio Unit - Vehicles With: SYNC ........
326
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display ............
329
Digital Radio .................................................
330
Satellite Radio ..............................................
332
USB Port .........................................................
335
SYNC™
General Information ..................................
336
Using Voice Recognition ...........................
337
Using SYNC™ With Your Phone ...........
339
SYNC™ Applications and Services ......
340
Using SYNC™ With Your Media Player ........................................................................\
343
SYNC™ Troubleshooting ........................
344
SYNC™ 3
General Information ..................................
353
Using Voice Recognition ..........................
355
Entertainment ..............................................
361
Climate .............................................................
371
Phone ..............................................................
373
Navigation ......................................................
375
Electric Vehicle Information ...................
380
Apps ................................................................
400
Settings ..........................................................
403
SYNC™ 3 Troubleshooting ....................
405
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

Accessories
Accessories
....................................................418
Ford Protect
Ford Protect ..................................................
419
Scheduled Maintenance
General Maintenance Information ........
421
Normal Scheduled Maintenance .........
424
Special Operating Conditions Scheduled Maintenance ............................................
428
Scheduled Maintenance Record ..........
430
Appendices
Electromagnetic Compatibility ..............
441
End User License Agreement ................
443
Declaration of Conformity ......................
469
Declaration of Conformity - Vehicles With: SYNC 3 ...........................................
469
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing IntroductionE154903 E162384 E231157