phone FORD MUSTANG 2004 4.G Owners Manual

•Depress the brake pedal or the clutch pedal (if
equipped). This will not erase your vehicle’s
previously set speed.
•Press the speed
control OFF control.
Note:When you turn
off the speed control or
the ignition, your speed
control set speed
memory is erased.
CENTER CONSOLE
Your vehicle may be equipped with a variety of
console features. These include:
•Dual cupholders
•Auxiliary power point
•Coin holder slots (if equipped)
•Convertible top control (if equipped)
Use only soft cups in the cupholder. Hard
objects can injure you in a collision.
Cell phone use
The use of Mobile Communications Equipment has
become increasingly important in the conduct of
business and personal affairs. However, drivers must
not compromise their own or others’safety when
using such equipment. Mobile Communications can
enhance personal safety and security when
appropriately used, particularly in emergency
situations. Safety must be paramount when using
mobile communications equipment to avoid negating
these benefits.
Mobile Communication Equipment includes, but is
not limited to cellular phones, pagers, portable email
devices, in vehicle communications systems,
telematics devices and portable two-way radios.
OFF ON
2004 Mustang(mus)
Owners Guide (post-2002-fmt)
USA English(fus)
Driver Controls
49

In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from
home when your vehicle needs service, or if you
need more help than the dealership could provide,
after following the steps described above, contact
the Ford Customer Relationship Center to find an
authorized dealership to help you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
In Canada:
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com
In order to help you service your Lincoln vehicle,
please have the following information available when
contacting the Lincoln Centre:
•Your telephone number (home and business)
2004 Mustang(mus)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
143

address provided on the application form. Some
states will require you to use certified mail, with
return receipt requested.
Your application is reviewed and, if it is determined
to be eligible, you will receive an acknowledgment
indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s
independent administrator.
Your dealership and a Ford Motor Company
representative will then be asked to submit
statements.
To properly review your case, the Board needs the
following information:
•Legible copies of all documents and maintenance
or repair orders relevant to the case.
•The year, make, model, and Vehicle Identification
Number (VIN) listed on your vehicle ownership
license.
•The date of repair(s) and mileage at the time of
occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced
the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the
dealer(s) and Ford Motor Company.
•The names (if known) of all the people you
contacted at the dealership(s).
•A description of the action you expect to resolve
your concern.
You will receive a letter of explanation if your
application does not qualify for Board review.
Oral presentations
If you would like to make an oral presentation,
indicate YES to question 6 on the application. While
2004 Mustang(mus)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
147

it is your right to make an oral presentation before
the Board, this is not a requirement and the Board
will decide the case whether or not an oral
presentation is made. An oral presentation may be
requested by the Board as well.
Making a decision
Board members review all available information
related to each complaint, including oral
presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any
time by either party.
Every effort is made to decide the case within 40
days of the date that all requested information is
received by the Board. Since the Board generally
meets once a month, it may take longer for the
Board to consider some cases.
After a case is reviewed, the Board mails you a
decision letter and a form on which to accept or
reject the Board’s decision. The decisions of the
Board are binding on Ford (and, in some cases, on
the dealer) but not on consumers who are free to
pursue other remedies available to them under state
or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or
write/call to the Board at the following
address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer
Relationship Center at 1-800-392-3673 (Ford), TDD
for the hearing impaired: 1-800-232-5952 or by
writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, Michigan 48121
2004 Mustang(mus)
Owners Guide (post-2002-fmt)
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Customer Assistance
148

your emission control system and may cause engine
knocking or serious engine damage. Ford Motor
Company/Ford of Canada is not responsible for any
damage caused by use of improper fuel.
In the United States, using leaded fuel may also
result in difficulty importing your vehicle back into
the U.S.
If your vehicle must be serviced while you are
traveling or living in Central or South America, the
Caribbean, or the Middle East, contact the nearest
Ford dealership. If the dealership cannot help you,
write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the
nearest Ford dealership. If the dealership employees
cannot help you, they can direct you to the nearest
Ford affiliate office.
If you buy your vehicle in North America and then
relocate outside of the U.S. or Canada, register your
vehicle identification number (VIN) and new address
with Ford Motor Company Worldwide Direct Market
Operations.
ORDERING ADDITIONAL OWNER’S
LITERATURE
To order the publications in this portfolio, contact
Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free:
1-800-782-4356
2004 Mustang(mus)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
150

Grille inserts
Headlamps, fog lights and Daytime Running Lamps
(DRLS)
Splash guards
Wheels
Interior style
Cell phone holders
Electrochromatic compass/temperature interior
mirrors
Floor mats
Interior trim kits
Leather wrapped steering wheels
Scuff plates
Speed control
Lifestyle
Bike racks
Cargo organization and management
Engine block heaters and blankets
Peace of mind
Airbag anti-theft locks
First aid and safety kits
Full vehicle covers
Locking gas cap
Navigation systems
Remote start
Vehicle security systems
For maximum vehicle performance, keep the
following information in mind when adding
accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers
and luggage to your vehicle, do not exceed the
total weight capacity of the vehicle or of the front
2004 Mustang(mus)
Owners Guide (post-2002-fmt)
USA English(fus)
Accessories
226

or rear axle (GVWR or GAWR as indicated on the
Safety Compliance Certification label). Consult
your dealer for specific weight information.
•The Federal Communications Commission (FCC)
and Canadian Radio Telecommunications
Commission (CRTC) regulate the use of mobile
communications systems—such as two-way
radios, telephones and theft alarms - that are
equipped with radio transmitters. Any such
equipment installed in your vehicle should comply
with FCC or CRTC regulations and should be
installed only by a qualified service technician.
•Mobile communications systems may harm the
operation of your vehicle, particularly if they are
not properly designed for automotive use.
2004 Mustang(mus)
Owners Guide (post-2002-fmt)
USA English(fus)
Accessories
227

A
Air bag supplemental
restraint system .. 79–80
and child safety
seats ......................... 81
description .............. 80
disposal .................... 84
driver air bag .......... 82
indicator light ......... 83
operation ................. 82
passenger air bag ... 82
Air cleaner filter ..... 215
Antifreeze (see
Engine coolant) ...... 174
Anti-lock brake system
(see Brakes) .... 104–105
Audio system
(see Radio) .... 18, 20, 25
Automatic
transmission ............ 108
driving an automatic
overdrive ............... 111
fluid, adding .......... 196
fluid, checking ...... 196
fluid, refill
capacities ............... 215
fluid,
specification .......... 221
Auxiliary power
point ........................... 45
Axle
lubricant
specifications. 218, 221
refill capacities ...... 215
traction lok ............ 108
B
Battery ..................... 171acid, treating
emergencies .......... 171
jumping a disabled
battery ................... 136
maintenance-free .. 171
replacement,
specifications ........ 215
servicing ................ 171
BeltMinder ................. 74
Brakes .............. 104–105
anti-lock ......... 104–105
anti-lock brake
system (ABS)
warning light ......... 104
fluid, checking and
adding .................... 196
fluid, refill
capacities ............... 215
fluid,
specifications. 218, 221
lubricant
specifications 218, 221
parking .................. 106
shift interlock ........ 108
Bulbs .......................... 38
C
Capacities for
refilling fluids .......... 215
Cargo net ................... 44
Cassette tape
player ................... 18, 25
CD-single premium ... 20
Cell phone use .......... 49
Child safety
restraints ................... 85
child safety belts .... 85
Child safety seats ...... 88
2004 Mustang(mus)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
228