FORD MUSTANG MACH-E 2021 Owners Manual

Not currently charging.
Charging.
Waiting to charge based on
charge time settings.
Charging Locations Press the edit button to set
preferred charge times for a
specific charging location.
Your vehicle prioritizes charging based on
your preferred time settings. You can set
two preferred charging time windows for
weekdays and two for weekends. This
feature allows you to take advantage of
electric utility rate plans that offer lower
pricing during certain times of day. Contact
your utility company to see what plans are
available.
Note: Your vehicle will charge during your
preferred time windows. Charging outside
these windows only occurs when additional
charging time is needed to reach the
maximum charge level set for this location
by your next departure time.
Note: You can also access this feature
using the FordPass app.
Departure and Comfort Press the edit button for
departure and comfort settings. Setting departure times allows you to
control charging schedules and have the
vehicle cabin heated or cooled while
plugged in, so your vehicle is ready to drive
when you are. By setting a departure time,
your vehicle can use your charge time
settings to minimize your electricity costs
but still prioritize finishing charging before
your scheduled departure. The calendar
view allows you to program two departure
times per day for each day of the week.
Note:
Using energy from your charging
source while plugged in, requires less energy
from the high voltage battery for heating or
cooling at the start of your drive. This helps
maximize your driving range.
Note: You can also access this feature
using the FordPass app.
Additional information and settings are
displayed on the charge settings screen
once charging locations and departure and
comfort have been set up.
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Charging location name.
A
Next departure time and cabin
temperature.
B
On/Off switch for charging
locations.
C
On/Off switch for departure and
comfort.
D
Charging Location Name
Displays when your vehicle is at a stored
charging location.
Next Departure Time and Cabin
Comfort Level
Displays the next departure time and
associated cabin comfort setting. On/Off Switch for Charging Locations
This switch is visible when your vehicle is
at a saved charging location. Use this
switch to turn your settings off and on for
this location only. Switching off for this
location does not delete your settings,
however, you must switch back on to
re-enable them.
On/Off Switch for Departure and
Comfort
This switch is visible when you have at
least one departure time set. Use this
switch to turn all departure times off and
on. Switching off departure and comfort
does not delete your settings, however,
you must switch back on to re-enable
them.
Charging Location Setup
Follow these steps to set time and charge
level preferences for a charging location.
Press the edit button for
charging locations on the charge
settings screen.
1. Select an address from the list of recent charge locations. If the
previously saved charge locations are
not listed, then you must first select
add new location. You can also edit
settings for previously saved locations.
2. Confirm that this is the location you want to save with the help of the map
view. Edit the location name if desired
and set a maximum charge level. Press
next.
Note: Charging will stop when your vehicle
reaches the maximum charge level setting.
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3. Set preferred charging times for
weekday and/or weekend by pressing
and dragging along the 24 hour time
wheel. You can set up to two blocks of
time (charge windows). Press next
once you have your desired time
settings for weekday and weekend.
Note: Selecting all or none of the 24 hours
results in any time of day given equal priority
for charging.
4. The summary screen displays your settings for this location. Press save or
press the left arrow to go back and
change your settings. Whenever your
vehicle is at a saved charging location,
the charge settings screen displays the
location name, and the charging times
are based on your preferred time
settings for that location plus the next
departure time.
Note: Reaching your max charge level by
your next departure time is always the
priority. When charge times are set, charging
outside your preferred charging time
windows could be necessary in order to
finish by your next departure time. In this
case, the vehicle will typically begin charging
right away after plugging in.
Departure and Comfort Setup
Follow these steps to set departure times
and cabin comfort level. 1.
Press the edit button for departure and
comfort on the charge settings screen.
2. Select a time for each day of the week
you want your settings to apply. Select
the hour and minutes as well as your
desired comfort level. Your selected
days/times now display your departure
and comfort settings. Press Save to
apply your settings. The next departure
display on the charge settings screen
will update appropriately.
Note: Save your departure settings before
selecting additional days/times. The
process must be repeated in order to add
additional unique departure times and
comfort levels.
Note: Cabin conditioning comfort level may
vary depending on if you plug into a normal
household outlet or a higher power outlet
or charging station. The power available for
conditioning is limited to the charging
station power available. At low ambient
temperatures and low charge power, a
small amount of high voltage battery power
in addition to the charging power could be
used to heat the cabin.
Note: The departure and comfort settings
can also be accessed through the separate
vehicle settings departure and comfort
button. Press the edit button from this
screen to begin the settings process outlined
above.
USING FORDPASS AND
CHARGING
The FordPass App allows you to do the
following:
• Monitor and manage your vehicle's
charging, including charge schedules
and preferences.
• Locate a charger and activate a charger
on the FordPass Charging Network.
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•
Plan a trip and charging options along
your route.
• Check charging station plug availability.
• Initiate a charge session automatically
at Plug and Charge capable charge
stations.
• Control your Ford Connected Charge
Station remotely.
• Override charge preferences and
starting and stopping charging.
For more information, visit
www . o wner .f or d . c om .
CHARGING YOUR VEHICLE
HINTS
We recommend limiting the amount of DC
charges, and ending DC charges at 80%
state of charge as charging between 80
and 100% can incur high charging costs
due to the time to completion. Frequent
use of DC charging could result in reducing
your battery ’s efficiency and lifespan. This
is more pronounced on the standard range
battery pack versus the extended range
battery pack. In cold temperatures, you may notice that
DC charging takes longer when the
ambient temperature drops below 50°F
(10°C). Shutting off climate control or
reducing climate control temperature and
fan settings for the first 10 to 15 minutes of
DC charging will allow the battery to warm
up and improve the charging rate.
Note: When the temperature is below
freezing, fully turning off cabin heat for the
first 10 to 15 minutes of DC charging could
significantly improve the charging rate.
CHARGING YOUR VEHICLE –
TROUBLESHOOTING
CHARGING YOUR VEHICLE –
WARNING LAMPS Plugged into charger.
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CHARGING YOUR VEHICLE – INFORMATION MESSAGES
Action
Message
Your vehicle needs confirmation it is unplugged before
allowing a start. You must make sure your vehicle is unplugged
and you respond to the message promptly before starting
your vehicle.
Vehicle Plugged In ? Yes
No
Indicates that HV battery can no longer support the 12V
battery. Plug In your vehicle to charge the high voltage battery
and maintain the 12V battery at a healthy state.
Plugin to Maintain 12V
Battery
The vehicle is plugged in and a fault has been detected with
the charge station or charging cord. Please check the charging
cord and the charging station or electrical supply.
Charge Station Fault See
Manual.
The vehicle is plugged in but cannot communicate with the
charging station. Please contact the station provider.
Charge Station Commu-
nication Error Contact Station Provider
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CHARGING YOUR VEHICLE –
FREQUENTLY ASKED QUESTIONS
Why does my vehicle not charge with
the mobile charger?
Ensure you properly connect the
connector and control box. Unplug the
charge coupler from the vehicle and
unplug the connector from the wall
outlet. Then check the connector to
be sure that the connector is
connected properly into the mobile
charger control box. If the mobile
charger is warm or in a hot
environment, try charging in a cooler
area. Try a different outlet or a
different connector if you have one
available. If the problem persists,
contact an authorized EV certified
dealer.
Why does my vehicle have a hum or fan
noise when charging? A hum or a fan noise could be present
when charging the high voltage
battery. This is a normal operation as
your vehicle is keeping the battery cool
while charging.
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AUTOMATIC TRANSMISSION
PRECAUTIONS
WARNING: When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage. WARNING:
Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit power, which may
result in difficulty maintaining speed in
traffic and could lead to serious injury. WARNING:
Apply the parking
brake, shift into park (P), switch the
vehicle off and remove the key or remote
control before you leave your vehicle.
Failure to follow this instruction could
result in personal injury or death.
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
AUTOMATIC TRANSMISSION
POSITIONS
PARK (P) WARNING:
Move the transmission
selector lever to park (P) only when your
vehicle is stationary.
This position locks the driveline and
prevents the wheels from turning. Come
to a complete stop before putting your
vehicle into and out of park (P). A tone
sounds when you shift to park (P). The electric parking brake could apply
when you shift to park (P) without the
brake pedal fully pressed. The electric
parking brake applies when you shift to
park (P) on large slopes. The electric
parking brake releases with the drive away
release function or manually. See Electric
Parking Brake
(page 190).
Note: A warning tone sounds if you open
the driver door and you have not shifted the
transmission selector to park (P).
REVERSE (R) WARNING:
Move the transmission
selector lever to reverse (R) only when
your vehicle is stationary.
This position allows your vehicle to move
backward. Come to a complete stop
before shifting into and out of reverse (R).
NEUTRAL (N) WARNING:
In neutral (N) your
vehicle is free to roll.
This position allows your vehicle to roll
free. Hold the brake pedal down when in
this position.
Note: You can start your vehicle in this
position.
DRIVE (D)
Drive (D) is the normal driving position, and
allows your vehicle to move forward.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Automatic Transmission

LOW (L)
You can activate this position at any
vehicle speed which provides an increased
level of deceleration when you lift off the
accelerator pedal. You can use low (L) at
all times, if desired, but improving
drivability while descending grades is the
intent. Entering low (L) does not take any
actions if one pedal drive is active.
SHIFTING YOUR VEHICLE INTO
GEAR
Your vehicle has an electronic transmission
selector. The transmission selector is on
the center console. The gears are selected
by rotating the transmission selector to
PRNDL.
• Park (P)
• Reverse (R)
• Neutral (N)
• Drive (D)
• Low (L)
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Rotate the gear selector knob to the desired gear mode you want to select.
3. The gear selector will indicate the position selected. 4. Release the brake pedal and your
transmission remains in the selected
gear.
Note: Your gear selector knob can rotate
clockwise past drive (D), but the gear
selection will stay in Drive (D). Your gear
selector can rotate counter-clockwise past
park (P) with the brake pressed, but the gear
selector will stay in park (P).
Note: If you attempt to leave your vehicle
when it is in gear, your vehicle automatically
shifts into park (P).
See How Does
Automatic Return to Park (P) Work (page
185
).
TEMPORARY NEUTRAL MODE
WHAT IS TEMPORARY NEUTRAL
MODE
This mode keeps your vehicle in neutral
(N) when you switch your vehicle off. Use
this mode if you exit your vehicle or switch
your vehicle off at an automatic car wash.
Note: Do not tow your vehicle in this mode.
Note: Automatic return to park (P) is
delayed when your vehicle is in this mode.
See
What Is Automatic Return to Park
(P) (page 185).
TEMPORARY NEUTRAL MODE
LIMITATIONS
Your vehicle could shift to park (P) after
30 minutes, or when the vehicle battery
charge level is low. Prolonged use of this
mode can cause the vehicle battery to run
out of charge.
Do not tow your vehicle in this mode.
Failure to follow these instructions could
result in vehicle damage not covered by
the vehicle warranty.
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ENTERING TEMPORARY
NEUTRAL MODE
1. Power your vehicle on.
2. Bring your vehicle to a complete stop.
3. Press and hold the brake pedal.
4. Shift into neutral (N).
Note:
An instructional message appears.
5. Press the low (L) button.
Note: A confirmation message appears
when your vehicle enters the mode.
6. Release the brake pedal.
Note: Your vehicle is free to roll.
7. Switch your vehicle off.
Note: Do not tow your vehicle in this mode.
Note: The neutral (N) indicator on the
transmission selector may flash in this
mode.
EXITING TEMPORARY NEUTRAL
MODE
1. Press the brake pedal.
2. Shift into park (P), or power your vehicle on and shift into drive (D) or
reverse (R).
AUTOMATIC RETURN TO
PARK (P)
WHAT IS AUTOMATIC RETURN TO
PARK (P)
Your vehicle shifts into park (P) if you
attempt to exit your vehicle without the
transmission in park (P). HOW DOES AUTOMATIC RETURN
TO PARK (P) WORK
Your vehicle shifts to park (P) when your
vehicle is stationary and any of the
following occur:
•
You switch the vehicle off.
• You open the driver door with the driver
seatbelt unfastened.
• You unfasten the driver seatbelt with
the driver door open.
Note: Do not use Automatic Return to Park
when your vehicle is moving, except in an
emergency. See Powering Off (page 155).
AUTOMATIC RETURN TO PARK
(P) LIMITATIONS
Automatic return to park may not work if
the door ajar switch is malfunctioning.
See an authorized dealer if any of the
following occur:
• Door ajar indicator does not illuminate
with the driver door open.
• Door ajar indicator illuminates with the
driver door closed.
• Transmission not in park message
appears with the driver door closed,
after you shift out of park (P).
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Automatic Transmission

HOW DOES ALL-WHEEL DRIVE
WORK
The all-wheel drive system is designed to
continuously monitor and adjust power
delivery to the front and rear wheels to
optimize both traction and handling.
There is further information on driving in
unique driving conditions. See Driving
Hints (page 280). ALL-WHEEL DRIVE
PRECAUTIONS WARNING:
Do not become
overconfident in the ability of all-wheel
drive vehicles. Although an all-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
ALL-WHEEL DRIVE
LIMITATIONS
The all-wheel drive system is not intended
for use with mismatched tires.
Different tire sizes between the front and
rear axles can cause system damage.
ALL-WHEEL DRIVE – TROUBLESHOOTING
ALL-WHEEL DRIVE – INFORMATION MESSAGES Action
Message
The all-wheel drive system temporarily turns off to protectitself from overheating.
AWD Temporarily
Disabled
The all-wheel drive system is not operating properly. If thewarning stays on or continues to come on, contact an authorized dealer.
AWD Off
The all-wheel drive system will resume normal function.
AWD Restored
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing All-Wheel Drive
(If Equipped)