FORD MUSTANG MACH-E 2021 Owners Manual

FORD MUSTANG MACH-E
Owner's Manual
2021

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2021
All rights reserved.
Part Number: 202104 20210421202113
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.

Contacting Us
Contacting Us
..................................................15
Introduction
About This Publication .................................
17
Using This Publication .................................
18
Symbols Glossary
Symbols Used on Your Vehicle .................
19
Data Privacy
Data Privacy .....................................................
21
Service Data ....................................................
22
Event Data ........................................................
22
Settings Data ..................................................
23
Connected Vehicle Data .............................
23
Mobile Device Data .......................................
24
Emergency Call System Data ...................
24
Visual Search
Steering Wheel ...............................................
25
Instrument Panel - Excluding: GT ...........
26
Instrument Panel - GT .................................
27
Center Console - GT .....................................
28
Vehicle Interior - Excluding: GT ................
29
Vehicle Interior - GT .....................................
30
Front Exterior - Excluding: GT ....................
31
Front Exterior - GT .........................................
32
Rear Exterior - Excluding: GT ....................
33
Rear Exterior - GT ..........................................
34
Child Safety
Child Safety Precautions ............................
35
Child Restraint Anchor Points ..................
36
Child Restraints ..............................................
37
Installing Child Restraints ..........................
38
Booster Seats .................................................
43
Child Safety Locks ........................................
45Seatbelts
Seatbelt Precautions
...................................
46
Fastening and Unfastening the Seatbelts ........................................................................\
...
47
Sensitive Locking Mode ..............................
48
Automatic Locking Mode ...........................
48
Adjusting the Seatbelts During Pregnancy ....................................................
49
Adjusting the Seatbelt Height .................
49
Seatbelt Reminder .......................................
49
Checking the Seatbelts ................................
51
Seatbelt Extensions .....................................
52
Personal Safety System ™
What Is the Personal Safety System ........................................................................\
...
53
How Does the Personal Safety System Work ...............................................................
53
Personal Safety System Components ........................................................................\
...
53
Airbags
How Do the Front Airbags Work ..............
54
How Do the Side Airbags Work ...............
54
How Do the Knee Airbags Work ..............
55
How Does the Safety Canopy ™ Work
........................................................................\
..
55
Airbag Precautions .......................................
56
Properly Adjusting the Driver and Front Passenger Seats ........................................
57
Children and Airbags ....................................
57
Front Passenger Sensing System ...........
58
Crash Sensors and Airbag Indicator ........
61
Disposing of Airbags ....................................
62
Pedestrian Alert System
What Is the Pedestrian Alert System ........................................................................\
..
63
911 Assist
What Is 911 Assist ..........................................
64
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

How Does 911 Assist Work
.........................64
Emergency Call Requirements ................
64
Emergency Call Limitations ......................
65
Keys and Remote Controls
Remote Control Limitations .....................
66
Using the Remote Control .........................
66
Sounding the Panic Alarm ........................
66
Locating Your Vehicle ..................................
67
Changing the Remote Control Battery ........................................................................\
...
67
Replacing a Lost Key or Remote Control ........................................................................\
..
69
Programming the Remote Control ........
69
Keys and Remote Controls – Troubleshooting ........................................
69
Phone as a Key
What Is Phone As a Key ..............................
70
Phone as a Key Limitations .......................
70
Programming Your Phone .........................
70
Using the Valet Mode ....................................
71
Using the Backup Start Passcode ............
71
Phone as a Key – Troubleshooting ..........
71
MyKey ™
What Is MyKey ................................................
73
MyKey Settings ...............................................
73
Creating a MyKey ...........................................
74
Programming a MyKey ................................
74
Clearing All MyKeys ......................................
74
Checking MyKey System Status ..............
75
Using MyKey With Remote Start Systems ........................................................
75
MyKey – Troubleshooting ...........................
75
Doors and Locks
Operating the Doors From Outside Your Vehicle ............................................................
77
Operating the Doors From Inside Your Vehicle ............................................................
77Autounlock
.......................................................
78
Autolock ............................................................
78
Mislock ...............................................................
78
Doors and Locks Audible Warnings ........
78
Doors and Locks – Troubleshooting ........................................................................\
...
79
Keyless Entry
Keyless Entry Limitations ............................
81
Keyless Entry Settings ..................................
81
Using Keyless Entry .......................................
81
Keyless Entry – Troubleshooting .............
82
Keyless Entry Keypad
What Is the Keyless Entry Keypad ..........
83
Keyless Entry Keypad Limitations ..........
83
Locating the Keyless Entry Keypad ........
83
Keyless Entry Keypad Master Access Code ...............................................................
83
Keyless Entry Keypad Personal Access Codes ............................................................
83
Using the Keyless Entry Keypad ..............
84
Keyless Entry Keypad – Troubleshooting ........................................................................\
..
85
Walk Away Lock
What is Walk Away Lock ............................
86
Walk Away Lock Limitations ....................
86
Switching Walk Away Lock On and Off ........................................................................\
..
86
Switching Walk Away Lock Audible Feedback On and Off .............................
86
Easy Entry and Exit
How Does Easy Entry and Exit Work ........................................................................\
...
87
Switching Easy Entry and Exit On and Off ...................................................................
87
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Liftgate - Vehicles With:
Hands-Free Liftgate
Liftgate Precautions ....................................88
Opening the Liftgate ...................................
88
Setting the Liftgate Opening Height ........................................................................\
..
89
Closing the Liftgate ......................................
90
Stopping the Liftgate Movement .............
91
Liftgate Obstacle Detection ......................
92
Liftgate – Troubleshooting ........................
92
Liftgate - Vehicles With: Manual Liftgate
Opening the Liftgate ....................................
94
Closing the Liftgate ......................................
94
Security
Passive Anti-Theft System .......................
95
Anti-Theft Alarm System ..........................
95
Anti-Theft Alarm System Settings ........
96
Security – Troubleshooting .......................
97
Steering Wheel
Adjusting the Steering Wheel ..................
99
Horn ...................................................................
99
Switching the Heated Steering Wheel On and Off ..................................................
99
Wipers and Washers
Wipers .............................................................
100
Autowipers ....................................................
100
Switching the Rear Window Wiper On and Off .........................................................
101
Reverse Wipe .................................................
101
Checking the Wiper Blades .....................
102
Replacing the Front Wiper Blades ........
102
Replacing the Rear Wiper Blades ..........
102
Washers ..........................................................
103
Wipers and Washers – Troubleshooting ........................................................................\
104 Exterior Lighting
Exterior Lighting Control
...........................
105
Headlamps ....................................................
105
Headlamps – Troubleshooting ..............
106
Autolamps .....................................................
106
Exterior Lamps ..............................................
107
Automatic High Beam Control ..............
108
Automatic High Beam Control – Troubleshooting .......................................
110
Interior Lighting
Switching All of the Interior Lamps On and Off ...........................................................
111
Switching the Front Interior Lamps On and Off ...........................................................
111
Switching the Rear Interior Lamps On and Off ...........................................................
111
Interior Lamp Function ................................
111
Adjusting the Instrument Panel Lighting Brightness ....................................................
112
Ambient Lighting ..........................................
112
Interior Lighting – Troubleshooting ........
112
Windows
Opening and Closing the Windows .......
113
Global Opening and Closing .....................
113
Window Bounce-Back ................................
114
Locking the Rear Window Controls .......
114
Interior Mirror
Interior Mirror Precautions .........................
115
Auto-Dimming Interior Mirror ...................
115
Exterior Mirrors
Adjusting the Exterior Mirrors ...................
116
Folding the Exterior Mirrors - Vehicles With: Manual Folding Mirrors ...............
116
Folding the Exterior Mirrors - Vehicles With: Power Folding Mirrors ..................
117
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Instrument Cluster
Instrument Cluster Overview
...................118
What Is the Speedometer .........................
118
What Is the Vehicle Range Display ........
118
What Is the High Voltage Battery Gauge ........................................................................\
..
119
What Are the Instrument Cluster Warning Lamps .........................................
119
Instrument Cluster Warning Lamps ......
120
What Are the Instrument Cluster Indicators .....................................................
121
Instrument Cluster Indicators ..................
121
Instrument Cluster Display
What Is Brake Coach ..................................
123
Trip Computer
Accessing the Trip Computer ..................
124
Resetting the Trip Computer ...................
124
Trip Data ..........................................................
124
Remote Start
What Is Remote Start ................................
125
Remote Start Limitations .........................
125
Enabling Remote Start ..............................
125
Remotely Starting and Stopping the Vehicle .........................................................
125
Extending the Remote Start Duration ........................................................................\
.
125
Remote Start Settings ...............................
126
Climate Control
Identifying the Climate Control Unit ......
127
Switching Climate Control On and Off ........................................................................\
..
127
Switching Recirculated Air On and Off ........................................................................\
..
127
Switching Air Conditioning On and Off ........................................................................\
..
127
Switching Defrost On and Off .................
127Switching Maximum Defrost On and Off
........................................................................\
.
128
Switching Maximum Cooling On and Off ........................................................................\
.
128
Switching the Heated Wiper Park On and Off .................................................................
128
Switching the Heated Rear Window On and Off ........................................................
128
Switching the Heated Mirrors On and Off ........................................................................\
.
128
Setting the Blower Motor Speed ...........
128
Setting the Temperature ..........................
128
Directing the Flow of Air ............................
129
Auto Mode ......................................................
129
Climate Control Hints ................................
130
Interior Air Quality
What Is the Cabin Air Filter .......................
132
Replacing the Cabin Air Filter ..................
132
Front Seats
Front Seat Precautions ..............................
133
Sitting in the Correct Position .................
133
Manual Seats ................................................
134
Power Seats ..................................................
136
Heated Seats ................................................
139
Rear Seats
Manual Seats ................................................
140
Rear Occupant Alert System
What is the Rear Occupant Alert System ........................................................................\
.
142
How Does the Rear Occupant Alert System Work .............................................
142
Rear Occupant Alert System Precautions ........................................................................\
.
142
Rear Occupant Alert System Limitations ........................................................................\
.
142
Switching Rear Occupant Alert System On and Off .................................................
142
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Rear Occupant Alert System Indicators
........................................................................\
.143
Rear Occupant Alert System Audible Warnings .....................................................
143
Memory Function
What Is the Memory Function ................
144
Memory Function Precautions ...............
144
Locating the Memory Function Buttons ........................................................................\
.
144
Saving a Preset Position ...........................
144
Recalling a Preset Position ......................
144
Garage Door Opener
What Is the Garage Door Opener ..........
145
How Does the Garage Door Opener Work ........................................................................\
.
145
Garage Door Opener Precautions .........
145
Garage Door Opener Limitations ..........
145
Programming the Garage Door Opener to Your Hand-Held Transmitter .........
146
Programming the Garage Door Opener to Your Garage Door Opener Motor
........................................................................\
.
146
Programming the Garage Door Opener to Your Gate Opener Motor ..................
147
Clearing the Garage Door Opener .........
147
Reprogramming the Garage Door Opener ........................................................................\
.
148
Garage Door Opener Radio Frequencies ........................................................................\
.
148
USB Ports
Locating the USB Ports .............................
149
Playing Media Using the USB Port .......
149
Charging a Device .......................................
150
Power Outlet
What Is the Power Outlet ..........................
151
Power Outlet Precautions .........................
151
Locating the Power Outlet ........................
151Wireless Accessory Charger
What Is the Wireless Accessory Charger
........................................................................\
.
152
Wireless Accessory Charger Precautions ........................................................................\
.
152
Locating the Wireless Accessory Charger ........................................................................\
.
152
Charging a Wireless Device ......................
152
Wireless Accessory Charger – Troubleshooting .......................................
153
Storage
Cup Holders ...................................................
154
Glove Compartment ..................................
154
Glasses Holder .............................................
154
Starting and Powering Off
Starting and Powering Off Precautions ........................................................................\
.
155
Starting the Vehicle ....................................
155
Powering Off .................................................
155
Restarting the Vehicle After Powering Off .................................................................
155
Accessing the Passive Key Backup Position .......................................................
156
Starting and Powering Off – Troubleshooting .......................................
156
High Voltage Battery
What Is the High Voltage Battery ..........
157
High Voltage Battery Precautions .........
157
Preserving Your High Voltage Battery ........................................................................\
.
157
Recycling and Disposing of the High Voltage Battery ........................................
158
High Voltage Battery – Troubleshooting ........................................................................\
.
158
Charging Your Vehicle
What is AC Charging ..................................
159
What is DC Charging ..................................
159
Charging Your Vehicle Precautions ......
159
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Charging Equipment
..................................159
Locating the Charge Port .........................
168
Charge Port Indicators ..............................
168
AC Charging ...................................................
169
DC Charging ...................................................
172
Setting the Charging Schedule and Preferences ................................................
174
Using FordPass and Charging .................
179
Charging Your Vehicle Hints ....................
180
Charging Your Vehicle – Troubleshooting ........................................................................\
180
Automatic Transmission
Automatic Transmission Precautions ........................................................................\
.
183
Automatic Transmission Positions .......
183
Shifting Your Vehicle Into Gear ..............
184
Temporary Neutral Mode .........................
184
Automatic Return to Park (P) ................
185
All-Wheel Drive
How Does All-Wheel Drive Work ..........
186
All-Wheel Drive Precautions ..................
186
All-Wheel Drive Limitations ....................
186
All-Wheel Drive – Troubleshooting ......
186
Brakes
Brake Precautions .......................................
187
Anti-Lock Braking System ........................
187
Brake Over Accelerator ..............................
187
Locating the Brake Fluid Reservoir ........
187
Checking the Brake Fluid ..........................
187
Brake Fluid Specification .........................
188
Brakes – Troubleshooting ........................
188
Electric Parking Brake
What Is the Electric Parking Brake .......
190
Applying the Electric Parking Brake ......
190
Applying the Electric Parking Brake in an Emergency .................................................
190Manually Releasing the Electric Parking
Brake ............................................................
190
Automatically Releasing the Electric Parking Brake ............................................
190
Electric Parking Brake Audible Warning ........................................................................\
..
191
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge ..........................................................
191
Electric Parking Brake – Troubleshooting ........................................................................\
..
191
Reverse Braking Assist
What Is Reverse Braking Assist ..............
193
How Does Reverse Braking Assist Work ........................................................................\
.
193
Reverse Braking Assist Precautions ......
193
Switching Reverse Braking Assist On and Off .................................................................
194
Overriding Reverse Braking Assist ........
194
Reverse Braking Assist Indicators .........
194
Reverse Braking Assist – Troubleshooting .......................................
195
Hill Start Assist
What Is Hill Start Assist .............................
197
How Does Hill Start Assist Work ............
197
Hill Start Assist Precautions ....................
197
Auto Hold
How Does Auto Hold Work ......................
198
Switching Auto Hold On and Off ..........
198
Using Auto Hold ...........................................
198
Auto Hold Indicators ..................................
198
Traction Control
What Is Traction Control ..........................
199
How Does Traction Control Work .........
199
Switching Traction Control On and Off ........................................................................\
199
Traction Control Indicator ........................
199
Traction Control – Troubleshooting ......
199
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents