FORD MUSTANG MACH-E 2021 Owners Manual

12V BATTERY – INFORMATION MESSAGES
Action
Message
Your vehicle has a 12 volt battery problem.
We recommend having the battery system checked by an authorized EV dealer.
12V Battery Fault Service Soon
The electric vehicle range is reduced due
to the park and/or hazard lamps on while your vehicle was off.
Electric Range Reduced due to Park/Hazard
Lamps On While Vehicle Off
Your vehicle has an electrical drain withinthe vehicle. Please check for any after-
market devices that could be draining the
battery. If none are found, please have your
vehicle serviced by an authorized EV dealer.
Electrical System Drain Service Required
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, have
the alignment of your headlamps checked
by an authorized dealer.
Headlamp Aiming Target 8 feet (2.4 meters)
A
Center height of lamp to ground
B 25 feet (7.6 meters)
C
Horizontal reference line
D
Vertical Aim Adjustment
1. Park your vehicle on a level surface approximately 25 ft (7.6 m) away from
a vertical wall or screen.
2. Apply the parking brake.
3. Measure the height from the center of your headlamp to the ground.
Note: There may be an identifying mark on
the lens to help you locate the center of the
headlamp low beam light.
4. Mark a horizontal reference line on the
wall or screen that is a minimum of 8 ft
(2.4 m)
long.
5. Switch the low beam headlamps on and open the hood.
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6. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp will need to be adjusted.
Note: To see a clearer light pattern while
adjusting one headlamp, block the light
from the other headlamp. 7. Locate the vertical adjuster on each
headlamp. Use a Phillips #2
screwdriver to turn the adjuster either
clockwise or counterclockwise to
adjust the vertical aim of the
headlamp.
8. Repeat Steps 3 through 7 to adjust the
other headlamp.
9. Close the hood and turn off the lamps.
EXTERIOR BULBS
EXTERIOR BULB SPECIFICATION
CHART
Your vehicle has LED lamps. These are not
serviceable items. See an authorized dealer
if they fail.
INTERIOR BULBS
INTERIOR BULB SPECIFICATION
CHART
Your vehicle has LED lamps. These are not
serviceable items. See an authorized dealer
if they fail.
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GENERAL INFORMATION
Your dealer has many quality products
available to clean your vehicle and protect
its finishes.
CLEANING PRODUCTS
Materials
For best results, use the following products
or products of equivalent quality: Specification
Name
-
Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada)
ESR-M5B194-B
Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada)
ESR-M14P4-A
Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada)
ESR-M14P3-A
Motorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.)
-
Motorcraft® Engine Shampoo, CXC-66-A (Canada)
-
Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. &
Canada)
-
Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada)
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concentrate with
Bitterant, ZC-32-B2 (U.S.)
WSS-M14P19-A
Motorcraft® Premium Quality Windshield Washer Fluid, CXC-37-
F/M (Canada)
-
Motorcraft® Professional Strength Carpet & Upholstery Cleaner,
ZC-54 (U.S. & Canada)
ESR-M14P5-A
Motorcraft® Premium Glass Cleaner, CXC-100 (Canada)
-
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.)
ESR-M14P5-A
Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
-
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Vehicle Care

CLEANING THE EXTERIOR
CLEANING THE EXTERIOR
PRECAUTIONS
Immediately remove fuel spillages, additive
residuals, bird droppings, insect deposits
and road tar. These may cause damage to
your vehicle
’s paintwork or trim over time.
Remove any exterior accessories, for
example antennas, before entering a car
wash.
CLEANING HEADLAMPS AND
REAR LAMPS
We recommend that you only use cold or
lukewarm water containing car shampoo
to clean the headlamps and the rear
lamps.
Do not scrape the lamps.
Do not wipe lamps when they are dry.
CLEANING WINDOWS AND WIPER
BLADES
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner.
Note: When cleaning the interior of the
windshield, avoid getting any glass cleaner
on the instrument panel or door panels.
Wipe any glass cleaner off these surfaces
immediately.
• Clean the wiper blades with washer
fluid or water applied with a soft
sponge or cloth.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
This can cause damage not covered by the
vehicle Warranty. CLEANING CHROME, ALUMINIUM
OR STAINLESS STEEL
We recommend that you only use a car
shampoo, a soft cloth and water on
bumpers and other chrome, aluminium or
stainless steel parts.
Note:
For additional information and
assistance, we recommend that you contact
an authorized dealer.
Note: Rinse the area well after cleaning.
Note: Do not use abrasive materials, for
example steel wool or plastic pads, as they
can scratch these surfaces.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
CLEANING WHEELS
Only use a recommended wheel and tire
cleaner to clean the wheels weekly. For
additional information and assistance, we
recommend that you contact an
authorized dealer.
1. Use a sponge to remove heavy deposits of dirt and brake dust.
2. Rinse well after cleaning.
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
If you intend on parking your vehicle for an
extended period after cleaning the wheels
with a wheel cleaner, drive your vehicle for
a few minutes before parking your vehicle.
This reduces the risk of corrosion of the
brake discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage
wheel rims and covers.
Note: Using non-recommended cleaners,
harsh cleaning products, chrome wheel
cleaners or abrasive materials could
damage wheel rims and covers.
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CLEANING STRIPES OR
GRAPHICS
It is recommended to wash your vehicle by
hand however, pressure washing may be
used under the following conditions:
•
Use a spray with a 40° wide spray
angle pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than
179°F
(82°C).
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
CLEANING CAMERA LENSES AND
SENSORS
We recommend that you only use
lukewarm or cold water and a soft cloth
to clean the camera lens and sensors.
Note: Do not pressure wash camera lens
and sensors.
CLEANING THE UNDERBODY
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt.
Rear suspension components may require
regular cleaning with a power washer or a
thorough rinse with a strong stream of
water if the vehicle is operated in dusty or
muddy environments. Rear leaf springs or
other suspension components may emit
squeaking or popping noises while
operating the vehicle if particles, such as
dirt, rocks, or other debris, are present in
the components. WAXING
Wax the high-gloss painted surface of your
prewashed vehicle once or twice a year.
We recommend that you only use an
approved quality wax that does not
contain abrasives. For additional
information and assistance, we
recommend that you contact an
authorized dealer.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight.
Note:
Avoid waxing unpainted or low-gloss
black colored parts, they discolor over time.
CLEANING THE INTERIOR
CLEANING THE INSTRUMENT
PANEL WARNING:
Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
We recommend that you only clean the
instrument panel and cluster lens with a
damp soft cloth. Dry the area with a clean,
soft cloth.
For additional information and assistance,
we recommend that you contact an
authorized dealer.
Note: Avoid cleaners or polishes that
increase the gloss of the upper portion of
the instrument panel. The dull finish in this
area helps protect you from undesirable
windshield reflection.
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CLEANING PLASTIC
We recommend that you only use a mild
soap and water solution on a soft cloth.
Dry the area with a clean, soft cloth.
CLEANING DISPLAYS AND
SCREENS
We recommend that you only use a
microfiber cloth in a circular motion to
clean off the fingerprint or dust.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the
cloth and try to clean it again.
Note:
Do not pour or spray alcohol onto the
touchscreen.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
CLEANING SEATS AND THE
HEADLINER WARNING: On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash.
Cleaning Fabric Seats and the
Headliner
We recommend that you only clean the
fabric seats and headliners in the following
way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth. 3. For additional information and
assistance, we recommend that you
contact an authorized dealer.
For heavy stains, spot clean the area. If a
ring forms on the fabric, immediately clean
the entire area, but do not oversaturate or
the ring could set.
Cleaning Vinyl
We recommend that you only clean the
vinyl surfaces in the following way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
3. For additional information and assistance, we recommend that you
contact an authorized dealer.
CLEANING CARPETS AND FLOOR
MATS
We recommend that you only clean your
carpets in the following way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
3. For additional information and assistance, we recommend that you
contact an authorized dealer.
For heavy stains, spot clean the area. If a
ring forms on the fabric, clean the entire
area immediately, but do not oversaturate
or the ring could set.
We recommend that you only clean your
floor mats in the following way:
1. Remove dust and loose dirt with a vacuum cleaner.
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2. Wash rubber floor mats using mild
soap and lukewarm or cold water.
3. Completely dry the floor mat before placing them back in your vehicle.
CLEANING SEATBELTS WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing.
1. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
CLEANING STORAGE
COMPARTMENTS
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle ’s color. Your vehicle
color code is printed on a sticker on the
front, left-hand side door jamb. Take the
color code to an authorized dealer to make
sure you get the correct color.
Before repairing minor paint damage, use
a cleaner such as Motorcraft Bug and Tar
Remover to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Make sure to read the instructions before
using cleaning products.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Vehicle Care

BODY STYLING KIT
PRECAUTIONS
The distance between the underside of
your vehicle and the ground is less than
that of other models. Drive with extreme
care to avoid damage to your vehicle.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Body Styling Kits

PREPARING YOUR VEHICLE
FOR STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
We engineer and test all vehicles and their
components for reliable, regular driving.
Under various conditions, long-term
storage may lead to degraded
performance or failure unless you use
specific precautions to preserve vehicle
components.
General
•
Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents. Cooling system
•
Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Battery Systems
We recommend the following actions for
your vehicle:
• When storing your vehicle for greater
than 30 days the state of charge
should be approximately 50%.
Additionally we recommend
disconnecting the 12v battery which
will reduce system loads on the HV
battery.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Storing Your Vehicle

REMOVING YOUR VEHICLE
FROM STORAGE
When your vehicle is ready to come out of
storage, do the following:
•
Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up.
• Check coolant levels to make sure
there are no leaks, and fluids are at
recommended levels.
• If you removed the 12 volt battery,
clean the 12 volt battery cable ends and
check for damage.
Contact an authorized dealer if you have
any concerns or issues.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Storing Your Vehicle