WHAT IS NOT COVERED UNDER THE NEW VEHICLE LIMITED
WARRANTY?
Damage Caused By:
•accidents, collision or objects striking the vehicle (including driving
through a car wash)
• theft, vandalism, or riot
• fire or explosion
• using contaminated or improper fluids
• customer-applied chemicals or accidental spills
• driving through water deep enough to cause water to be ingested into
any component. i.e. powertrain components
• immersion/flooding of the high voltage battery assembly
• abuse and/or misuse of the vehicle and/or high voltage battery pack,
such as driving over curbs, overloading, racing or using the vehicle as
a permanent stationary power source
• exceeding the load limits specified on the certification label. See your
Owner’s Manual for the location of the certification label
• failure to observe and resolve vehicle warnings and indications of
battery concerns within a reasonable amount of time, typically 30 days
• failure to complete software updates within a reasonable amount of
time, typically 30 days
• the use of incompatible charging devices or methods
• modifications to the high voltage battery assembly, high voltage
system, or associated wiring
• exposure to direct and/or intense heat sources outside of normal use,
such as collision repairs that subject the vehicle to paint booth
conditions that exceed Ford’s recommendations
• allowing the high voltage battery assembly to remain in a fully
discharged, or near zero state of charge, for more than 14 days
• repairs performed by facilities and personnel not authorized by Ford,
including repairs which would have otherwise been covered under the
manufacturer’s warranty,
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