Your satisfaction is our #1 goal. If you have any questions or
concerns, or are unsatisfied with the service you are receiving,
follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies or procedures, please contact the Ford Customer
Relationship Center.
In the United States:In Canada:
Ford Motor Company
Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
For the hearing- or speech-impaired: Please
contact the Telecommunication Relay Service by dialing 711
www.owner.ford.com
Customer Relationship Centre
Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1–800-565-3673 (FORD)
For the hearing- or speech-impaired: Please
contact the Telecommunication Relay Service by dialing 711
M-F 8:30 AM - 8:00 PM (ET) www.ford.ca
In Asia-Pacific Region, Sub-Saharan Africa,U.S. Virgin Islands, Central America, the Caribbean, and Israel:In Puerto Rico:
Ford Motor Company
Ford Export Operations
Attention: Customer Relations 1555 Fairlane Drive
Fairlane Business Park #3 Allen Park, MI 48101
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI),
America Samoa, and the U.S. Virgin Islands,
please feel free to call our Toll-Free Number: (800) 841-FORD (3673)Fax: (313) 390-0804
E-mail: [email protected] Ford International
Business Development, Inc. P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (800) 841-FORD (3673) Fax: (313) 390-0804
E-mail: [email protected] www.ford.com.pr
In Middle East:
Customer Relationship Center P.O. Box 21470
Dubai, United Arab Emirates Telephone: 971-4-3326084
Toll-free Number for the Kingdom of Saudi Arabia: 800 8971409 Local Telephone Number for Kuwait: 24810575 Fax: 971-4-3327299
E-mail: [email protected] www.me.ford.com
